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TRANSCRIPT
Working creatively to promote resilience in the uniformed
services
Liz Royle
Dr Jamie Hacker Hughes
Dr Walter Busuttil
Jan Schaart
Gill Moreton
Managing Trauma in the Uniformed Services: an ESTSS task force
Aims of the Uniformed Services Task Force
Promoting the understanding and treatment of trauma in the police, fire and military services
Providing a forum for expert exchange to develop best practice in proactive support and intervention
Encouraging research
Managing Trauma in the Uniformed Services: an ESTSS task force
• Over 40 members representing 10 different countries and working with fire, police, military, veterans, paramedics
• Website with resources, blog, book reviews
• Email list with training and research news
• Currently considering a Delphi study into best practice guidelines for running family support groups for the military services
Managing Trauma in the Uniformed Services: an ESTSS task force
Addressing issues of stigma and creating accessible services
by Liz Royle
Managing Trauma in the Uniformed Services: an ESTSS task force
If you build it, they will come … not necessarily!
55 – 62% of soldiers and Marines meeting screening criteria for major depression, generalised anxiety or PTSD were “uninterested in receiving help” (Dickstein et
al, 2010)
Research has consistently shown that those who are more functionally impaired are less likely to be
receiving mental health services and that stigma, shame and attitudes towards treatment are
important factors in this.
Managing Trauma in the Uniformed Services: an ESTSS task force
Barriers to CareLack of trust in mental health professionals
Not knowing where to get help from
Inadequate transportation to get there
Difficulty in scheduling appointments / get time off
Financial constraints
Concerns about impact on career
Lack of confidence in effectiveness of treatment(Hoge et al, 2004; Wright et al, 2009)
Stigma is a different construct (Britt et al, 2008)
Managing Trauma in the Uniformed Services: an ESTSS task force
Stigma arises because of
• Labelling
• Stereotyping
• Cognitive separation into “them and us”
• Status loss
• Discrimination(Link & Phelan, 2001; Corrigan, 2005)
Societal / public stigma v self-stigma
Managing Trauma in the Uniformed Services: an ESTSS task force
Onset responsibility
• biological / medical
• heredity / weakness
• events based
• malingerers
Offset responsibility
• why aren’t you better yet?
• take care with psycho-education!(Weiner, Perry & Magnusson, 1988; Gibbs et al, 2011)
Managing Trauma in the Uniformed Services: an ESTSS task force
Effects of stigma
Inhibiting help-seeking behaviour with those most in need perceiving
the greatest stigma (Hoge et al, 2004)
Impacting on therapy with increased rates of drop-out and treatment non-
compliance (Royle, Keenan & Farrell, 2009)
Managing Trauma in the Uniformed Services: an ESTSS task force
Stigma in the military
A necessary evil?
Historically, mental disorders were seen as representing personality weakness – a notion nurtured by the military service in wartime as a deterrent to stress-casualty epidemics
Managing Trauma in the Uniformed Services: an ESTSS task force
Stigma in the military
Combat requires toughness, mission focus, group and individual self-sufficiency creating a belief system that
“help-seeking is a sign of weakness”(Dickstein, 2010)
Managing Trauma in the Uniformed Services: an ESTSS task force
Stigma in the police: an added dimension
The interface with people who have mental health problems can reinforce stereotypes – mad, bad or dangerous (Royle, 2003; Watson et al, 2004; Lamb, 2002)
Detracting from the “real job”
Perception of mental health services and treatments as poor or ineffective
Compassion and sympathy but not empathy
Managing Trauma in the Uniformed Services: an ESTSS task force
Are issues of stigma magnified for the ex-services police officer?
Preliminary findings from PhD research: What are the attitudes of ex-military personnel,
who have joined the police service, towards seeking help with mental health problems?
Managing Trauma in the Uniformed Services: an ESTSS task force
The nature of policing may create a skewed perspective
“People see them as a nuisance. We lock them up 136 Mental Health Act,
bring them in and they’re urinating on the floor, banging on the cell and we
obviously have to take them to whichever institution is deemed fit and
it’s just a pain in the a*** because they’re difficult to deal with”
Managing Trauma in the Uniformed Services: an ESTSS task force
Ex-military police officers – a discrete population? A cognitive separation into “us and them”
Us: “without a shadow of a doubt, we’re different,” “tougher,” “disciplined,”
Them: “They can’t cope with the nasty side of policing,” “Bobbies now just can’t cope with that whereas all the ex-service lads sit there and it’s not a problem”
Managing Trauma in the Uniformed Services: an ESTSS task force
Taking “us and them” a step further
Police officers with mental health issues: “Weak. Mentally weak and unable to cope with life’s ups and
downs.”
“There are people in the job today that shouldn’t be”
Managing Trauma in the Uniformed Services: an ESTSS task force
Self-stigma: how it can feel to stop being like “us” and become like“ them”
“A waste of a uniform … damaged goods”
“The fear of losing my job … non-acceptance of having a problem”
“Completely worthless”
“People like me don’t get mentally ill”
“Why am I here? I’m not mad … I flipped and trashed (the psychiatrist’s) office … kicked his
table over, kicked the drinks over…”
Managing Trauma in the Uniformed Services: an ESTSS task force
Addressing stigma: lessons learned from the general population (Corrigan et al, 2001)
Contact - direct contact with people with mental health issues
Education – correcting misconceptions
Protest – openly rejecting negative stereotypes and language
Managing Trauma in the Uniformed Services: an ESTSS task force
Applying this to the uniformed services
Contact - May not be as helpful for the police, (Pinfold 2005)
Education – A normal response to an abnormal event
Battlemind training large group training participants report lower levels of stigma (Adler 2009)
Caveat: Normalising reactions may increase stigma of PTSD (Nash et al 2009)
Protest - May drive beliefs underground
Positive leadership and unit cohesion help (Wright et al 2009)
We need to tackle both self-stigma and societal stigma in order to make effective treatments accessible
Managing Trauma in the Uniformed Services: an ESTSS task force
Managing Trauma in the Uniformed Services:an ESTSS task force
Dr Jamie Hacker Hughes CPsychol CSci FBPsS
31 July 2011
Managing Trauma in the
Uniformed Services:
an ESTSS task force
21
Background
Generally fit, young healthy population
c. 80% below cut-offs using GHQ-12
King’s Centre for Military Health Research
Broadly in accordance with civilian population
20% above cut-off on self-rated scales
Below many comparable occupations exposed to similar stressors
31 July 2011Managing Trauma in the Uniformed
Services:
an ESTSS task force
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Non-Deployed Population
Single Service (sS) Stress Management Policies
Routine role of Commanders, Welfare and Families Officers, Generic Social Workers and Chain of Command
Overarching Review of Operational Stress Management (OROSM) 2005
Migration from inpatient and outpatient model to focus on role of Chain of Command supported by community-based mental health care
31 July 2011Managing Trauma in the Uniformed
Services:
an ESTSS task force
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PTSD
KCMHR
Cohort study
4% PTSD rates (7% in Combat Arms)
Based on self-report
Using 4-item PC-PTSD
Number of diagnosed cases much lower
249 in 2010 (1.2 per 1000 strength DASA)
31 July 2011Managing Trauma in the Uniformed
Services:
an ESTSS task force
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Primary Care
Single Service (sS) General Medical Practitioners (GMPs)
Additional support from Welfare (Navy Personnel and Family Service, Army Welfare Service, RAF Welfare Service), Padres and TRiM (peer-support) practitioners
First level MH support with DCMH liaison
In NHS approx 30% of presentations are MH related
Similar in British Armed Forces
31 July 2011Managing Trauma in the Uniformed
Services:
an ESTSS task force
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Trauma Risk Incident Management TRiM
Peer-delivered risk assessment system
Developed to fill void left after withdrawal of CISD in 2000 (Cochrane review etc)
Developed by 2 Army Mental Health Nurses; Pioneered by Royal Marines (RM); Researched in an RCT within RN by ACDMH and KCMHR
Now used in all three Services
TRiM practitioners undertake immediate support and signpost on to formal MH care
Defence Mental Health ServicesWhat can a Referred
Soldier / Sailor / Aviator expect?Speed of Access – both Inpatient and Community
servicesNurse-led assessment MDT functioning – filter to psychiatrist / psychologist /
nurse for: medication / diagnostic complexities / specific treatments / prognostic and occupational advice / direct liaison with unit etc)
Fitness – Return Fit or Partially Fit or Discharge (Those personnel discharged on MH grounds are supported throughout by Defence Mental Health Social Workers)
31 July 2011Managing Trauma in the Uniformed
Services:
an ESTSS task force
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Primary/Intermediate Care - DCMH
Departments of Community Mental Health
UK 15, Germany 4, Cyprus 1, Gibraltar 1
Multiprofessional
Psychiatrists, Clinical Psychologists, Community Mental Health Nurses (CMHN) Mental Health Social Workers
Localised services to tri-Service catchment areas
UK Departments of Community Mental Health
Kinloss
Catterick
Cranwell
Marham
Colchester
Woolwic
hAldershot
Brize Norton
Plymouth
Tidworth
Northern Ireland
Portsmouth
Leuchars
Donnington
Faslane
31 July 2011Managing Trauma in the Uniformed
Services:
an ESTSS task force
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DCMH
Aim is to provide local service enabling clients to stay in Service environment
Normal social support networks maintained
MES restricted if necessary
Effective DCMH Treatments based on NICE guidelines: CBT, EMDR, Medication
All DCMH nurses trained in psychotherapeutic interventions above
DCMH
DCMH aim
'to provide timely assessment and treatment to maximise operational and occupational capability within HM Forces,
and, for those personnel who cannot be rehabilitated, to ensure they receive a smooth as possible transition to civilian life’
Managing Trauma in the Uniformed Services:
an ESTSS task force
31 July 2011
Managing Trauma in the Uniformed
Services:
an ESTSS task force
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DCMH
DASA (Defence Analysis Statistics and Advice)
DASA Annual Summary 2010
5581 new attendances (c. 2.77% of AF)
Of these 3932 (1.96% of AF) diagnosed
Very low threshold of referral to DCMH in comparison with National Health Service
i.e. an Occupational Mental Health Service
31 July 2011Managing Trauma in the Uniformed
Services:
an ESTSS task force
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General Findings
Army > Royal Navy and RAF
Royal Marines < Army and RAF
Females 2 x Males
Other Ranks > Officers
Most common Dx is Adjustment Disorder
249 personnel diagnosed with PTSD in 2009 (=0.12%)
Rates of adjustment disorder, neurotic disorder and PTSD higher in those who have deployed (but lower rates of mood disorder)
Use of alcohol is a problem within AF (Fear et al 2010)
AF personnel drink more than their civilian counterparts
31 July 2011Managing Trauma in the Uniformed
Services:
an ESTSS task force
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Inpatient Care
Last MoD inpatient unit closed in 2003
Priory Group from 2003 to 2008
Now consortium of 6 English and 2 Scottish NHS Trusts since Dec 2008
315 admissions to In-Patient Service Provider (ISP) in 2010 (c. O.15% of AF strength)
Only 5% of DCMH referrals referred on for inpatient care
Assured admission within 4 hours normally as near as possible to normal location
31 July 2011Managing Trauma in the Uniformed
Services:
an ESTSS task force
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Inpatient Care
Following admission, visit by Service Liaison Officer (SLO) within 72 hours
Daily telephone contact
Weekly visits throughout remainder of admission including attendances at ward rounds, case conferences and reviews
Average length of admission 10 days
Length of stay decreasing with new ISP
31 July 2011Managing Trauma in the Uniformed
Services:
an ESTSS task force
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Reservists
Operationally and Mobilised – Same access to MH Care as Regulars
Slightly higher risk of developing PTSD (5% vs. 4%) (KCMHR, 2006)
Reservist Mental Health Programme (RMHP) established in November 2006 at RTMC Chilwell
Eligible to all with operationally attributable injuries who have deployed since 2003
70 of 103 patients treated by DCMHs under RMHP have returned to deployable fitness
31 July 2011Managing Trauma in the Uniformed
Services:
an ESTSS task force
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Operational Population
OMHNE
Operational Mental Health Needs Evaluation
Op Telic OMNHE (I) Feb 09
Rates of mental health problems similar to non-deployed population
Op Herrick OMNHE (A) Jan 2010
31 July 2011Managing Trauma in the Uniformed
Services:
an ESTSS task force
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FMHTs
Field Mental Health Teams Consist of Community Mental Health Nurses (CMHNs)
Visiting PsychiatristOperationally focused mental health serviceMajor role in psycho-education (pre-, intra-, post-
deployment)Those unfit returned to UK by Aeromedical Evacuation
(AE) for ISP admission or review in Primary Care or at DCMH
31 July 2011Managing Trauma in the Uniformed
Services:
an ESTSS task force
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Decompression
Formed units return to UK via Cyprus36-hour decompression is executive responsibilityDecompression aims to facilitate adjustment processCMHNs provide MH support and deliver
psychoeducational briefsAdditional support provided by PadreDecompression evaluated by ACDMH for PJHQ – only
50% wished to go through process initially but over 90% found it to have been useful
31 July 2011Managing Trauma in the Uniformed
Services:
an ESTSS task force
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DMRC and RCDM
Defence Medical Services Rehabilitation Centre Headley Court
CMHNs and Psychologists, Psychiatric Support from DMHS
Royal Centre for Defence Medicine Birmingham
CMHNs, Psychiatric and Psychological Support from DMHS
31 July 2011 40
Training and ResearchOROSM recommended that all 3 Services should
include psycho-educational material throughout initial training and promotion courses and on discharge – currently being audited and implemented throughout
Academic Centre for Defence Mental Health (ACDMH) run Diploma in Military Mental Health and MSc Courses
RCDM run Enhanced Operational Mental Health CourseCMHNs all attend CBT Basics, EMDR Level 1, and
Motivational Interviewing TrainingCommitment to funding and conducting research
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31 July 2011 41
In Conclusion - 1
UK MoD takes psychological disorders very seriously
There is a high priority attached to increasing awareness, combating stigma and providing effective diagnosis and treatment
DMS wishes to increase number of MH personnel
Managing Trauma in the
Uniformed Services:
an ESTSS task force
31 July 2011 42
In Conclusion - 2
It is hoped that efforts to increase awareness of mental health issues and support available will reduce incidence of mental health problems in future veterans
It is believed that the themes and recommendations of Dr Andrew Murrison MP’s recent report ‘Fighting Fit’ will make a vital contribution towards rebuilding the Military Covenant and providing additional support to members of the UK Armed Forces and ex-UK Armed Service personnel with MH issues
Managing Trauma in the Uniformed
Services:
an ESTSS task force
Thank you
Dr Jamie Hacker Hughes
DCA Psychology and
Head of Defence Clinical Psychology
Ministry of Defence Joint Medical Command
HQ Surgeon General
Coltman House DMS Whittington
Lichfield WS14 9PY UK
Managing Trauma in the Uniformed Services:an ESTSS task force
Echoes Online
Empowerment for the police force
By Jan Schaart
Managing Trauma in the Uniformed Services: an ESTSS task force
Arq Psychotrauma Expert Groep
Arq Psychotrauma Expert Groep consists of several expert organizations, all
specialists in their own field, which have organized themselves around the issue of
psychological trauma.
Their partnership within Arq creates added value. Through the exchange of
expertise, experience and potential for innovation, the needs of societies can be
better anticipated and served. The complementary nature of their union allows
greater benefits for both individuals and organizations.
The partners in Arq work together on scientific research, education and
training as well as international activities in the Arq Research Program, Arq
Education Program and Arq International Program respectively.
24 May 2011
Managing Trauma in the Uniformed Services:
an ESTSS task force 46
Echoes Online: empowerment for the police force
• Arq Psycho Trauma Expert Groep:
• 9 partners, 5 working with uniformed services
• Mission: to develop practical knowledge
Presentation:
• Services we offer the police force
• Echoes Online: objects & concept of empowerment
• Portal for the police force
24 May 2011
Managing Trauma in the Uniformed Services:
an ESTSS task force 47
Echoes Online: services we offer police force Impact Foundation: partner in Arq
• National advice centre for psychosocial care after disasters, developed the military guidelines for psychosocial support for uniformed service organizations in collaboration with police and fire brigade.
• Guidelines: prevent work stress & health related problems.
• Organization peer support = key aspect, + organizational resilience, individual responsibility & healthy work conditions.
• Guidelines accepted by all as standard psychosocial support
• Pilot 2011 implement guidelines 5 regions (15.000 policemen)
24 May 2011
Managing Trauma in the Uniformed Services:
an ESTSS task force 48
Echoes Online: services we offer police force IVP (Institute for Psychotrauma)
• IVP: partner in Arq Psychotrauma Expert Groep, is a business unit working with the government and private companies.
• The core business is research, crises management, consultation, treatment of psychotrauma and training.
• IVP has over 25 years experience working with the police force, mostly after a crisis, training stress coping, sometimes consultation about prevention activities within the frame work of labour legislation.
24 May 2011
Managing Trauma in the Uniformed Services:
an ESTSS task force 49
Echoes Online: services we offer police forcePsychotrauma Diagnosis Centre: partner in Arq
• Developed for veterans: to deliver a fast (takes one day) and clear diagnostic assessment and, if necessary, recommendations for treatment
• Special PDC part is outpatient clinic for policemen with PTSD symptoms (180 pro year)
• Trained staff, who know the police force by experience,
coordinate the assessment and treatment
Echoes Online: services we offer police force Foundation Centre ’45: partner in Arq
• National psychotrauma mental health institute
• Foundation Centre ’45 offers outpatient clinic, day clinic and 24 hours inpatient clinic treatment services
• Special day clinic groups in which policemen are treated in a multidisciplinary setting
• Treatment: psychiatric care, individual psychotrauma therapy (EMDR, CBT), group therapy & nonverbal therapy
• The results are very positive, 80% of the patients report being satisfied about the results
24 May 2011
Managing Trauma in the Uniformed Services:
an ESTSS task force 51
Echoes Online: services we offer police forceEchoes Foundation: partner in Arq
• Founded by Eric Vermetten after Tsunami 2004
• Huge need among survivors and relatives of the victims: therefore online intervention for the victims: www.tisei.org (presentations of results)
• Sharing experiences, complete memories, information available help
• Echoes: platform for online psychosocial developments, also developing websites for people exposed to overwhelming and traumatic events
• Portals created for civilians, veterans, companies, disasters (Tripoli) and now working on a police portal: http://www.echoesonline.nl
24 May 2011
Managing Trauma in the Uniformed Services:
an ESTSS task force 52
Echoes Online: objects
• Promote online possibilities psychosocial support victims
• Create portals as safe environment for colleagues
• Concept of empowerment
• Validated screening tools
• Stimulate research, quality management and development in online psychosocial interventions
24 May 2011
Managing Trauma in the Uniformed Services:
an ESTSS task force 53
Echoes Online: concept of empowerment
Prevention
• Get in contact with the whole exposed community
• Get in contact with people at risk
• Inform people how to get help when needed
Empowerment 1
• Inform people about consequences of traumatic events
• Inform people about temporary complaints
• Provide tools how to deal with these complaints
24 May 2011
Managing Trauma in the Uniformed Services:
an ESTSS task force 54
Echoes Online: concept of empowerment
• exchanging experiences
• support each other in overcoming difficulties
• fill in gaps in memories with information from fellow survivors
• reconstructing and reframing the disaster with each other
• advising each other in legal and health care matters
24 May 2011
Managing Trauma in the Uniformed Services:
an ESTSS task force 55
Echoes Online: portal police force, format
Story telling and informing each other• Stories reference group: experience of several people.
How to cope with ones situation and deal with problems
Three tools1. Professional information: consequences overwhelming
events, PTSD symptoms, about impact and tips how to deal with symptoms etc.
2. Self-assessment: to measure the impact of the events
3. Online forum were they can contact peers
24 May 2011Managing Trauma in the Uniformed Services:
an ESTSS task force 57
Echoes Online: portal police force, measure impact
• DKL = impact tool known to general practitioners
• Short DKL: time events, level stress, sleep and irritation
Outcome
1. Green: some complaints, which don’t bother too much
2. Orange: stress related complaints, advice & repeat tip
3. Red: much stress related complaints, advice extended test
• Extended test can advice to visit general practitioner
• Possibility to compare tests
24 May 2011 58
24 May 2011Managing Trauma in the Uniformed Services:
an ESTSS task force 59
Echoes Online: portal for the police force
• Arq Psychotrauma Expert Groep background: prevention, consultation, screening, diagnosis and treatment
• Approval of the portal is important
• Experts, government, regional and national police force, police trade unions & medical police services
• Took 8 months to get to a mutual level of agreement
24 May 2011Managing Trauma in the Uniformed Services:
an ESTSS task force 60
Echoes Online: portal for the police forcewhere do we stand
Still two major issues 1. Privacy: environment which is not controlled by the police
force2. Possibilities for stepped care when we start
• We are working on both issues• Building police care network • Working on screening tool to detect if problems are
organizational focused or based on individual problems (developed by IVP for the national railroad company)
www.arq.org
Partners as from January 1st 2011:
Foundation Centrum '45
IVP
PDC
Equator Foundation
Antares Foundation
Cogis
War Trauma Foundation
Impact
Partnering projects within Arq:
Arq Research Program (ARP)
Arq Education Program (AEP)
Arq International Program (AIP)
“Trust me, I’m a therapist!”
Crossing the threshold – talking with fire fighters about
resilience not madness
Gill Moreton
Rivers Centre for Traumatic Stress
Edinburgh, Scotland
Managing Trauma in the Uniformed Services: an ESTSS task force
Crossing the threshold……
what do we think of each other?
What do we think of each other?Us about them
Brave
Calm
Funny
Plain-spoken
Strong / big
Tough / robust
Practical / resourceful
Capable / reliable
Heroic / selfless
Male
Handsome / tall / sexy
Resilient
Cope by drinking or denial
Laid back (horizontal)
Avoid strong negative emotion
Them about us
White coats
Lying on couches
Talking about their childhoods
Hippies with joss sticks, whale music and beanbags
“Basket weaving coaches”
Nut doctors
Pink and fluffy
Pill dispensers
Look like Freud
Therapy is for those with “the madness” (aka stick pencils up their noses)
Rivers Centre for Traumatic Stress and the
Emergency Services
• Working with the Emergency Services for nearly 20 years providing:
• Priority assessment and treatment to ES staff developing psychological injuries following exposure to traumatic stress at work
• Screening / self-referral scheme following critical incidents
• Advice and guidance to senior management and occupational health
• Training for new recruits
• Development of peer support initiatives within the organisation
Managing Trauma in the Uniformed Services: an ESTSS task force
Overcoming stigma
• In 2010 we evaluated the Critical Incident Stress Management
scheme.
• We got a response rate of 30%
• 81% of respondents felt that there was no stigma associated
with seeking help
• 95% said they would make use of the Rivers Centre if they were
experiencing problems
• 95% said confidentiality was key to the success of the scheme
Managing Trauma in the Uniformed Services: an ESTSS task force
“Never had to be in contact but colleague who went to the centre was very satisfied and full of praises for the work done there. I think the
centre does a brilliant job.”
“I feel this is an important service, especially when you consider the events you may be involved in. I would like to think that recent
events have made this service vital to staff.”
“Its good to know that if I do have any issues in the future the Centre is there for help.”
“In my opinion the key to the Rivers Centre is its confidentiality and being external to the Service as unfortunately there is still a stigma
about the help they offer and the impact this may have on your career.”
Managing Trauma in the Uniformed Services: an ESTSS task force
Working creatively with stigma
•Accepting it
•Challenging it
• Working with it
Managing Trauma in the Uniformed Services: an ESTSS task force
Accepting it
Public perceptions of mental health and therapy
Helpful investment in sense of self as professional and resilient
Managing Trauma in the Uniformed Services: an ESTSS task force
Challenging it
Education & normalisation
Personalising the service
Accessibility & flexibility
Managing Trauma in the Uniformed Services: an ESTSS task force
Education & normalisation
Emphasis on resilience not vulnerability
Equalising the possibility of both physical and
psychological injuries
Aim is to avoid a catastrophic reaction to developing
a trauma reaction
Managing Trauma in the Uniformed Services: an ESTSS task force
Education & normalisation
• “Staying resilient” training with new recruits at the
Scottish Fire Services College
• Educating senior management & fire fighters about the
interplay between organisational stress, domestic
stress and resilience
• Building psychological injury into Health & Safety risk
assessments
• Pragmatism not panic
Managing Trauma in the Uniformed Services: an ESTSS task force
Personalising the service
Visits to stations
Articles for the Service newsletter
Information on the Service intranet
Participation in Occupational Health events
Contributing to stress awareness days
Pro-active approaches to staff
Managing Trauma in the Uniformed Services: an ESTSS task force
Accessibility & flexibility
Responding to major incidents, e.g. death or injury
of staff members
Delivering psychological first aid rather than
debriefing
Recognising the importance of the perception of
support post-trauma
Managing Trauma in the Uniformed Services: an ESTSS task force
Working with it
Using peer support and testimony
Building credibility
Being clear about our roles
Using peer support & testimony
Linking fire fighters in treatment sessions
reducing shame and isolation
Asking fire fighters to give messages to:
new recruits
colleagues starting treatment
Managing Trauma in the Uniformed Services: an ESTSS task force
There were a few moments where my reaction on being told
the next step caused a negative reaction – that would be a
polite way of saying, I was off. However, patient reassurance
and explanation convinced me to follow the advice.
I cannot praise the treatment I received enough, without it I
would not have been able to carry on at work. The support to
recognise and learn from the incidents at times seemed too
much, but explanation, encouragement and practical tasks
brought me to a much happier situation.
Managing Trauma in the Uniformed Services: an ESTSS task force
Building credibility
Therapist or proxy fire fighter?
Experts in our mutual roles
98% of the staff in our survey thought it was important we
were a specialist trauma service
Need to know enough to engage them and to be familiar
with their role
Managing Trauma in the Uniformed Services: an ESTSS task force
I don’t think I had ever felt so wound up or disheartened with myself as
I approached the building. In my mind I thought my career was done, I
had looked at the pension calculator and redone the family finances a
dozen times in my head. I stood outside having the “will I go in or go
home” argument in my head. “If I had the bottle to go in the building at
the incident I surely had the bottle to go in and at least hear what was
on offer”. I really didn’t think this was going to help and I wasn’t
convinced I believed it worked anyway.
Two hours later I had spoken more about myself and the “job” than I
had to anyone in years. I was opened up like a blister desperate to be
burst. “You need 5-6 sessions and you are fixable”. It didn’t feel like a
sales pitch, it felt like they knew what they were talking about. I felt
safer with “my therapist” than I had for weeks and the in my head
conversation on the way home was different.
Managing Trauma in the Uniformed Services: an ESTSS task force
Trust me I’m a therapist!
Approachability (“no airs or graces”)
Straight forwardness
Confidence in our knowledge
Effective treatments
Humour
Respect
Confidentiality
Managing Trauma in the Uniformed Services: an ESTSS task force
Gill Moreton
Rivers Centre for Traumatic Stress
Edinburgh, Scotland
+ 44 131 537 6743
Managing Trauma in the Uniformed Services: an ESTSS task force
Uniformed services task force –get involved!
www.uniformedservices.blogspot.com
Managing Trauma in the Uniformed Services: an ESTSS task force
References:
Managing Trauma in the Uniformed Services: an ESTSS task force
Adler, A.B., Bliese, P.D., McGurk, D., Hoge, C.W. & Castro, C.A. Battlemind debriefing and Battlemind training as early interventions with soldiers returning from Iraq: Randomisation by platoon. Journal of Consulting and Clinical Psychology. Vol 77(5), Oct 2009, pp. 928-940
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