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Workgroup # 120 Communicating Entry Requirements/ In-Home Delivery Dates Solutions/ Seasonality Impacts INDUSTRY CO-CHAIR DALE MILLER POSTAL CO-CHAIR CHRIS ORONZIO

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Page 1: Workgroup # 120 Communicating Entry Requirements/ In-Home Delivery Dates Solutions/ Seasonality Impacts INDUSTRY CO-CHAIR DALE MILLER POSTAL CO-CHAIR CHRIS

Workgroup # 120

Communicating Entry Requirements/In-Home Delivery Dates Solutions/

Seasonality Impacts

INDUSTRY CO-CHAIR

DALE MILLER

POSTAL CO-CHAIR

CHRIS ORONZIO

Page 2: Workgroup # 120 Communicating Entry Requirements/ In-Home Delivery Dates Solutions/ Seasonality Impacts INDUSTRY CO-CHAIR DALE MILLER POSTAL CO-CHAIR CHRIS

Overview of Activities Achieving Desired Results

Communicating CETs

Exploring Solutions for IHD mailings

Other Issues

Recommendations

Appendices

Outline of Final ReportMTAC # 120

Page 3: Workgroup # 120 Communicating Entry Requirements/ In-Home Delivery Dates Solutions/ Seasonality Impacts INDUSTRY CO-CHAIR DALE MILLER POSTAL CO-CHAIR CHRIS

Held 4 face-to-face meetings and 8 telecoms

from January – November 2008

Posted meeting notes and other information

in MTAC Issue Tracking System (MITS) for

MTAC 120 under “View Minutes”

Overview of ActivitiesMTAC # 120

Page 4: Workgroup # 120 Communicating Entry Requirements/ In-Home Delivery Dates Solutions/ Seasonality Impacts INDUSTRY CO-CHAIR DALE MILLER POSTAL CO-CHAIR CHRIS

Workgroup responsible for 9 tasks Define business needs of mailers who target

messaging around IHD

Outline entry processes to achieve IHD

Communicate CET definition and requirements

Identify effects of seasonality on mail

preparation, entry, service performance

Achieving Desired ResultsMTAC # 120

Page 5: Workgroup # 120 Communicating Entry Requirements/ In-Home Delivery Dates Solutions/ Seasonality Impacts INDUSTRY CO-CHAIR DALE MILLER POSTAL CO-CHAIR CHRIS

Destinating Standard Mail has national CET

Originating Standard Mail linked to Critical

Acceptance Time and defined locally

CETs for other products were determined by

local offices

Publish CETs for 500 major induction points

Communicating CETsMTAC # 120

Page 6: Workgroup # 120 Communicating Entry Requirements/ In-Home Delivery Dates Solutions/ Seasonality Impacts INDUSTRY CO-CHAIR DALE MILLER POSTAL CO-CHAIR CHRIS

Short Term Solution: post link in Mail Entry

Support with CET spreadsheet

Long Term Solution: incorporate CETs in

new website

Communicating CETsMTAC # 120

Page 7: Workgroup # 120 Communicating Entry Requirements/ In-Home Delivery Dates Solutions/ Seasonality Impacts INDUSTRY CO-CHAIR DALE MILLER POSTAL CO-CHAIR CHRIS

Created new RIBBS link - Mail Entry Support

IHD Guidelines contains 3 tabs Chart aligning 2-day and 3-day IHD requests for

Standard Mail with destination entry

Delivery Color Codes

Destination entry of Periodicals and Package

Services

Exploring Solutions for IHD MailingsMTAC # 120

Page 8: Workgroup # 120 Communicating Entry Requirements/ In-Home Delivery Dates Solutions/ Seasonality Impacts INDUSTRY CO-CHAIR DALE MILLER POSTAL CO-CHAIR CHRIS

Need for Consistent Delivery

Lack of standardization for IHD requests

Concerns about FAST constraints

Other Issues in Final Report MTAC # 120

Page 9: Workgroup # 120 Communicating Entry Requirements/ In-Home Delivery Dates Solutions/ Seasonality Impacts INDUSTRY CO-CHAIR DALE MILLER POSTAL CO-CHAIR CHRIS

1. Incorporate CETS into new web-based

customer interface created in Phase 3 of

labeling list redesign

2. Consider development of new service

around mailings with requested IHD

RecommendationsMTAC # 120

Page 10: Workgroup # 120 Communicating Entry Requirements/ In-Home Delivery Dates Solutions/ Seasonality Impacts INDUSTRY CO-CHAIR DALE MILLER POSTAL CO-CHAIR CHRIS

Thank You, Work Group MembersTodd Black Wanda SenneWK Chan Joe Schick Steve Colella John Sexton Debbie Cooper Kathy Siviter Nancy Cushman Ty Taylor Rich Domagala Phil Thompson Deborah Damore Ann Urban Erv Drewek Debbie Wood Rose Flanagan Debbie Bell Joy Franckowiak Tom Cook Paul Giampolo Sue FarrisCharley Howard Susan FilosiDon Landis Jamie GallagherJoyce McGarvy Susan HawesDale Miller Chris Oronzio

MTAC # 120

Page 11: Workgroup # 120 Communicating Entry Requirements/ In-Home Delivery Dates Solutions/ Seasonality Impacts INDUSTRY CO-CHAIR DALE MILLER POSTAL CO-CHAIR CHRIS

QUESTIONS?

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