WORKFORCE METRICS BENCHMARK REPORT

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THE MORE YOU KNOW, THE SMARTER YOU WORK

As an HR professional, you focus on helping your organization optimize its human capital, but how do you show that achievement? How do you enter a dialogue with other C-suite business partners to promote that goal? What plans do you develop to move your organization forward?

By adding evidence-based decision making to the core of your HR practice, you can help your organization better measure the success of its employee programs and HR processes.

Mercer’s new Workforce Metrics Benchmark Report provides this evidenced-based approach. Our comprehensive local, regional, and global data can:

• Provide insight into workforce composition, retention, and employee productivity benchmarks in your market.

• Provide a new support tool in your discussions with all business stakeholders.

• Support development of comprehensive, tailored HR insights and strategies for attracting and retaining the best workforce, while optimally allocating budget resources.

Specifically, our benchmark report helps you to:

• Address questions such as, How is our organization structured compared to competitors? Or, is our retention level at a certain career level unusually high or low relative to market levels?

• Optimize your current workforce structure by providing key external market input to support your workforce planning strategy.

• Have a proactive approach to avoiding increased costs caused by higher turnover than competitors.

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WORKFORCE METRICS BENCHMARK REPORT

Mercer’s Workforce Metrics Benchmark Report is available in four regional editions — Asia-Pacific, Europe/Middle East/Africa, Latin America, and North America.

Each regional report contains key workforce composition AND retention metrics. Composition indicators by industry and organization size are available at the regional level, and retention metrics are provided by the available countries within each region (see imercer.com/wmrs for country listings).

Key workforce composition and retention metrics provided:

• General productivity level measured by revenue, operating expenses and profit

• Percentage of employees by employment type (part-time, full-time)

• Percentage of employees by career level. Spans of control can be analyzed with these data.

Six career levels available: Executive, Manager, Professional non-sales, Professional sales, Para-professional — White and Blue collar

• Percentage of employees by function (for 14 functions). Staffing ratios such as the number of HR, IT, and Finance employees per FTE can be analyzed with these data:

Core functions: Customer Support, Logistics & Distribution, Marketing & Sales, Operations, Product/Service Development, Quality, Strategic Management

Support Business Functions: Administrative Support, Communication, Finance, Human Resources, Information Technology, Legal, Repair & Maintenance

• Total turnover rate from all sources — voluntary, involuntary, retirement — as follows:

• Percentage of voluntary termination, involuntary termination, and retirement by career level

Six career levels available: Executive, Manager, Professional non-sales, Professional sales, Para-professional — White and Blue collar

• Percentage of voluntary termination, involuntary termination, and retirement by function

Core functions: Customer Support, Logistics & Distribution, Marketing & Sales, Operations, Product/Service Development, Quality, Strategic Management

Support Business Functions: Administrative Support, Communication, Finance, Human Resources, Information Technology, Legal, Repair & Maintenance

TAKE THE FIRST STEP

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YOU PICK THE DIRECTION

It’s your choice: Select a report directly off the shelf or request a custom report that benchmarks your organization’s data against your peers.

We currently offer:

• Four standard regional benchmark reports directly off the shelf for Asia-Pacific, Europe/Middle East/Africa, Latin America, and North America.

• Custom reports: Request a custom report that compares your organizations data against your peers.

ORDER TODAY

To place your order, visit imercer.com/wmrs.

PARTICIPANT NON-PARTICIPANT

APAC $3,000 USD $9,000 USD

EMEA $3,000 USD $9,000 USD

LATIN AMERICA $3,000 USD $9,000 USD

NORTH AMERICA $3,000 USD $9,000 USD

ALL 4 REGIONS $10,000 USD $30,000 USD

STANDARD REGIONAL REPORTS

PARTICIPANT NON-PARTICIPANT

APAC $4,500 USD $13,500 USD

EMEA $4,500 USD $13,500 USD

LATIN AMERICA $4,500 USD $13,500 USD

NORTH AMERICA $4,500 USD $13,500 USD

ALL 4 REGIONS $15,000 USD $45,000 USD

CUSTOM REPORTSCustom reports and peer group reports are also available. Contact your local representative to discuss your custom reporting needs in detail.

Order today! Visit imercer.com/wmrs.

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WORK SMARTMercer’s workforce metrics benchmark report provides key indicators by industry, revenue size, and organization size.

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