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Flight Risk AnalyticsUse Predictive Analytics to Quickly Identify Turnover Risk, Prioritize Investments, and Drive Key Business Outcomes

Turnover and reduced clinical hours cost health care organizations $4.6 billion annually1. As the 19.1% health care workforce turnover rate continues to increase year-over-year2, health care leaders can improve the organization’s bottom line by reducing the voluntary turnover rate of high-performing caregivers and employees. To most effectively reverse the turnover rate, leaders need to quickly understand why employees are leaving to take prompt action.

Strategic Management Decisions (SMD), a Press Ganey solution, provides Flight Risk Analytics, an advanced predictive analytics model that leverages your organization’s existing workforce data to quickly and efficiently pinpoint key drivers of turnover and prioritize the work units or areas with the highest flight risk potential. The model leverages your organization’s existing, relevant workforce data – employee survey data, HRIS data, employment status, etc. – to promptly assess what may be contributing to caregivers and employees voluntarily leaving your organization.

Address Those Facing the Highest Flight Risk First

By applying advanced predictive analytics to your existing data, SMD develops a Flight Risk Analytics Scorecard to quickly identify the work units or areas in your organization with the highest risk to experience turnover. This objective, easy-to-read scorecard is intended to help your organization quickly address key areas of flight risk at local levels to avoid turnover and retain at-risk caregivers.

Sample Flight Risk Analytics Scorecard

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• Understand the key drivers causing nurse,

physician, or employee turnover

• Provide leaders with a clear cost of turnover by

aligning compensation with potential flight risk by

department

• Prioritize the leaders and teams at the highest

risk who could make the largest impact on keeping

employees committed to the organization’s mission

• Leverage the behaviors of high-performing leaders

and teams to establish best practices among leaders

and areas who are struggling

• Take action on additional insights captured from

the Flight Risk Analytics Scorecard that may help

reduce turnover

SMD’s Flight Risk Analytics allows your organization to quickly:

Work Closely With Experts in Predictive Health Care HR Analytics

Our predictive Flight Risk Analytics experts will guide you through the quick and efficient process of identifying and gathering which data are most relevant to your organization’s turnover needs. Data sources may include caregiver and employee survey results, tenure, span of control, Paid-Time-Off (PTO) usage, market rate, commute distance, promotion, among other employee factors.

Retain Your High Performers and Improve the Bottom Line

SMD’s Flight Risk Analytics can quickly provide your organization with valuable insights into the key drivers and costs of turnover and identify specific areas with the highest risk of potential turnover.

Schedule a flight risk assessment today with one of our experts in predictive analytics. Contact your Press Ganey Account Team or email info@pressganey.com.

About SMD, a Press Ganey SolutionSMD is a leading health care HR consulting and predictive analytics company. SMD’s proprietary technology

enables health systems to optimize talent acquisition and management efforts and key HR performance

metrics that will make the most impact on key outcomes at the work-unit level. SMD infuses analytics-driven

consulting with scientific expertise in industrial and organizational psychology, artificial intelligence, turnover

reduction, continuous listening, competency modeling, and talent assessments.

Sources:1American College of Physicians. Annals of Internal Medicine. Annals.org (doi:10.7326/M18-1422), May 28, 2019. 22019 National Health Care Retention & RN Staffing Report. Nursing Solutions, Inc.

Conduct Kick-O� Call

Collect Existing Data (2 Weeks)

Analyze Data(1 Week)

Present Flight Risk Results

Determine Follow-up Strategy

Implement Action Plan