work skills

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Work Skills:Digital CitizenshipInternet and email skills volunteer-led lesson

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Work Skills:Digital CitizenshipInternet and email skills volunteer-led lessonActivity One: Using email for work

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Contents IE1.1 What is etiquette?

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What is etiquette?

IE1.1

Etiquette is:

A code or convention to follow in certain situations, for example, a way of behaving in public

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Work SkillsDigital CitizenshipInternet and email skills volunteer-led lessonActivity Two: Using the internet at work


Contents IE2.1 Internet filtering and security

IE2.2 Computer Misuse Act

IE2.3 Computer misuse at work

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Internet filtering and securityThis slide contains ways in which businesses and organisations protect their network.

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IE2.1

Acceptable Use Policy (AUP)This is an agreement that employees must sign to say they will use the network, internet and computers appropriately. It is a set of rules that must be followed

Proxy ServerA proxy server works as a connection between a user and the internet. It can help with filtering and may log requests

Anti Virus SoftwareProtects computers and networks from malicious programmes like viruses, Trojans and worms

FirewallA Firewall is for preventing unwanted access to a computer network and can protect it from cyber attacks

FilteringInternet filtering prevents users from accessing websites deemed inappropriate or dangerous

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Computer Misuse ActComputer Misuse Act 1990 www.legislation.gov.uk/ukpga/1990/18/introduction


IE2.2

“An Act to make provision for securing computer material against unauthorised access or modification; and for connected purposes.”

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Computer misuse at workThese are some of the ways people misuse computers at work. Some of these can have serious consequences. Others may be against the Acceptable Use Policy (AUP).


IE2.3

Accessing social networking sites that may be break the AUP

Giving unauthorised people access to the computer network

Sending malicious communications

Accessing any sitedeemed inappropriate

Downloading sensitive data / information that you are not supposed to

Hacking the network

Bypassing network security

Purposely sabotaging the network or infecting it with viruses

Distributing copyrighted material like software

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Work Skills:Digital CitizenshipInternet and email skills volunteer-led lessonActivity Three: Mobile technology


Contents IE3.1 Mobile technology

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Mobile technologyHow do you think these devices can be used in the workplace?

Mobile devices are tools: you must use the correct tool for the job. When would it be best to use each of these devices? For instance, you wouldn’t use a smartphone to write a report, so what is the best way to use it?


IE3.1

Laptops Smartphones Tablet computers Wearable devices Chromebooks

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Work Skills:Digital CitizenshipInternet and email skills volunteer-led lessonActivity Four: Work patterns


Contents IE4.1 Work patterns: What do they mean?

IE4.2 Work patterns and technology

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Job sharing Hot deskingWorking on the move Working from home


Work patterns: what do they mean?

IE4.1

Some employees work from home on certain days as companies focus on ensuring a positive ‘work/life balance’. Others may be permanently based at home and only travel to an office for meetings. Freelancers will also work from home. Laptops will be used by employees with remote access to work servers.

Sharing a job role with another person. Each person works part time. There may be a common day when both people are in the office to ‘hand over’. They may share a desk and pc or each have a laptop. Not all companies support job sharing.

This can be working whilst commuting, travelling to meetings or other work places. It can also be any time work takes place away from the usual place of work, for example when someone is away on business. Laptops/tablets/mobile technology all make this possible.

Employees don’t have a set place to sit in the office. They sit at whichever desk is free, often when some employees are out of the office. Personal laptops allow for portability.

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Job sharing Hot deskingWorking on the move Working from home


Work patterns and technologyThere are a number of technologies we can use for these work patterns.

IE4.2

• Desktop / Laptop• Tablet• Smartphone• Remote access• Video conferencing facilities

such as Skype• Collaborative documents like

Google Apps • WiFi / internet connection• File sharing facilities such as

Dropbox or iCloud

• Desktop / Laptop• File sharing facilities such as

Dropbox or iCloud• Collaborative documents like

Google Apps• Smartphone for

communication

• Laptop• Tablet• Smartphone• Remote desktop facilities• File sharing facilities such as

Dropbox or iCloud• Collaborative documents like

Google Apps.• WiFi / 3G / 4G

• Laptop (possibly a desktop if one is already on the desk / workstation)

• Tablet• Smartphone• WiFi / internet connection

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