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Work RERC “ Workplace Accommodations for Older Workers: An Examination of Employer Practice" Lynzee Head, M.S. March 22, 2006 Center for Assistive Technology and Environmental Access Georgia Institute of Technology National Institute on Disability and Rehabilitation Research (NIDRR), U.S. Department of Education

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Page 1: Work RERC “ Workplace Accommodations for Older Workers: An Examination of Employer Practice" Lynzee Head, M.S. March 22, 2006 Center for Assistive Technology

Work RERC

“ Workplace Accommodations for Older Workers: An

Examination of Employer Practice"

Lynzee Head, M.S.March 22, 2006

Center for Assistive Technology and

Environmental AccessGeorgia Institute of

Technology

National Institute on Disability and Rehabilitation Research (NIDRR),

U.S. Department of Education

Page 2: Work RERC “ Workplace Accommodations for Older Workers: An Examination of Employer Practice" Lynzee Head, M.S. March 22, 2006 Center for Assistive Technology

Overview

Older worker demographics

Age-related disabilities and workplace accommodations

Preliminary results of attempt to collect data on current provision of workplace accommodations for age-related disabilities

Analysis of survey methodology and alternative options for collection of data on workplace accommodations

Page 3: Work RERC “ Workplace Accommodations for Older Workers: An Examination of Employer Practice" Lynzee Head, M.S. March 22, 2006 Center for Assistive Technology

Older Worker Demographics

Between 2001-2010, the number of workers over age 55 will increase 46.6%, while workers between the ages of 25-54 will increase by only 5% (SHRM, 2003)

By 2015, nearly 20% of the labor force will be over the age of 55 (GAO, 2001)

Increase in retirement age from 65 to 67 will likewise increase the number of older workers

Page 4: Work RERC “ Workplace Accommodations for Older Workers: An Examination of Employer Practice" Lynzee Head, M.S. March 22, 2006 Center for Assistive Technology

Percentage of the Labor Force that is 55 Years of Age and Older 1950-2025

Page 5: Work RERC “ Workplace Accommodations for Older Workers: An Examination of Employer Practice" Lynzee Head, M.S. March 22, 2006 Center for Assistive Technology

Past and Projected Number of Workers Over Age 55, 1970-2025

Page 6: Work RERC “ Workplace Accommodations for Older Workers: An Examination of Employer Practice" Lynzee Head, M.S. March 22, 2006 Center for Assistive Technology

Why Are We Concerned About Older Workers?

Potentially a large percentage of the labor force

Assuming retirement, loss of valuable skills and knowledge

Older workers experience physical, neurological and sensory changes throughout the aging process – “age-related disabilities” which may affect their safety and productivity if they remain in the workforce

Page 7: Work RERC “ Workplace Accommodations for Older Workers: An Examination of Employer Practice" Lynzee Head, M.S. March 22, 2006 Center for Assistive Technology

Why Workplace Accommodations for Older Workers?

Significant portion of the labor force with age-related disabilities

Accommodations address:– Loss of productivity– Safety issues– Assuming retirement, loss of valuable skills and knowledge

Examples:– Making existing facilities accessible;– Job restructuring; – Part-time or modified work schedules; – Providing assistive technology (AT)

Page 8: Work RERC “ Workplace Accommodations for Older Workers: An Examination of Employer Practice" Lynzee Head, M.S. March 22, 2006 Center for Assistive Technology

Insights from Consumer Survey I

•Work RERC Consumer Advisory Network Survey

•Do you have a limitation(s) that prevents you from performing the duties of your job?

- 73.8% of respondents ages 55-64 years - 64.3% of respondents ages 64 years and older

Page 9: Work RERC “ Workplace Accommodations for Older Workers: An Examination of Employer Practice" Lynzee Head, M.S. March 22, 2006 Center for Assistive Technology

Insights from Consumer Survey II

"How Were Your Accommodations Made?"

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

EMPLOYER-SUPPORTED PROGRAM

VOCATIONALCOUNSELING SERVICE

ASSISTIVETECHNOLOGY SERVICE

AGENCY

OWNRESEARCH/EFFORTS

54 Yrs & Under

55-64 Yrs

65 Yrs & Up

Page 10: Work RERC “ Workplace Accommodations for Older Workers: An Examination of Employer Practice" Lynzee Head, M.S. March 22, 2006 Center for Assistive Technology

Insights from Consumer Survey III

"Who Paid for the Primary Accommodation?"

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

40.0%

45.0%

50.0%

SELF VOCATIONAL REHABSERVICES

EMPLOYER

54 AND UNDER

55-64

65 AND OLDER

Page 11: Work RERC “ Workplace Accommodations for Older Workers: An Examination of Employer Practice" Lynzee Head, M.S. March 22, 2006 Center for Assistive Technology

Data on Workplace Accommodations

Little national data on the prevalence and nature of workplace accommodations

Without information on accommodation practices, creating accommodation strategies for a large number of older workers will be difficult

Our interest:

– Demographics of older employees– Workplace accommodation policies– What employers are doing now to accommodate older

workers

Page 12: Work RERC “ Workplace Accommodations for Older Workers: An Examination of Employer Practice" Lynzee Head, M.S. March 22, 2006 Center for Assistive Technology

Methodology

Environmental scan/ Literature review Telephone interviews of Fortune 500

(n=61) from BLS-projected areas of economic growth

Targeted group: HR professionals– Typically recipients of ADA and disability-

related training– Considered to be contact for identifying and

securing workplace accommodations

Page 13: Work RERC “ Workplace Accommodations for Older Workers: An Examination of Employer Practice" Lynzee Head, M.S. March 22, 2006 Center for Assistive Technology

Survey Results

2 responses – Very difficult to find appropriate person to survey

No accurate count on number of employees with disabilities (self-disclosed)

Records on accommodations are difficult to keep due to the number of unofficial (ad hoc) accommodations

One company continually assesses and modifies accommodation arrangements

Page 14: Work RERC “ Workplace Accommodations for Older Workers: An Examination of Employer Practice" Lynzee Head, M.S. March 22, 2006 Center for Assistive Technology

Survey Results II

Respondents report very small percentage of employees age 65 or older (~2-3%)

Most accommodations not for age-related disabilities

Respondents are aware of the growing workforce of older adults, but are not targeting this group for accommodations

Companies anticipate supplying a greater number of workplace accommodations for older workers within the next 20 years

Page 15: Work RERC “ Workplace Accommodations for Older Workers: An Examination of Employer Practice" Lynzee Head, M.S. March 22, 2006 Center for Assistive Technology

Alternative Methodology

Online survey format– Directed to appropriate person (supervisors)

from within the company– Avoid roadblocks faced by telephone

interviews– Time aspect – convenient and flexible

Business Advisory Network - WorkRERC

Page 16: Work RERC “ Workplace Accommodations for Older Workers: An Examination of Employer Practice" Lynzee Head, M.S. March 22, 2006 Center for Assistive Technology

Conclusions

Employers must take action now to prepare for aging workforce – including plans for workplace accommodations

“Post mortem” analysis of original study methodology Data on workplace accommodations:

– With this data, employers can anticipate and address key workforce-related issues

– Need to find valid, reliable methods of collecting data on workplace accommodations

Public policy standpoint:– Increase awareness of importance of proactive approaches

by employers in addressing the issues of the aging workforce

Page 17: Work RERC “ Workplace Accommodations for Older Workers: An Examination of Employer Practice" Lynzee Head, M.S. March 22, 2006 Center for Assistive Technology

Acknowledgments

Paul Baker, Ph.D. AICP, Nathan Moon and Brad Bagwell (CACP)

Mike Williams, Ph.D. (RERC on Workplace Accommodations)

The RERC on Workplace Accommodations is supported by Grant H133E020720 of the National Institute on Disability and Rehabilitation Research of the U.S. Department of Education

Page 18: Work RERC “ Workplace Accommodations for Older Workers: An Examination of Employer Practice" Lynzee Head, M.S. March 22, 2006 Center for Assistive Technology

For More Information…

Lynzee Head

RERC on Workplace Accommodations

[email protected]

The RERC on Workplace Accommodations is supported by Grant H133E020720 of the National Institute on Disability and Rehabilitation Research of the U.S. Department of Education.