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WORFORCE PLANNING Ceri Gay Senior Workforce Development Officer Workforce Development Team 17 th January 2012 SOCIAL SERVICES DEPARTMENT

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Social Services Department Why workforce plan? To ensure we have sufficient skilled staff to deliver our business plans.

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Page 1: WORFORCE PLANNING Ceri Gay Senior Workforce Development Officer Workforce Development Team 17 th January 2012 SOCIAL SERVICES DEPARTMENT

WORFORCE PLANNING

Ceri GaySenior Workforce Development OfficerWorkforce Development Team17th January 2012

SOCIALSERVICES

DEPARTMENT

Page 2: WORFORCE PLANNING Ceri Gay Senior Workforce Development Officer Workforce Development Team 17 th January 2012 SOCIAL SERVICES DEPARTMENT

Social Services Department

What is Workforce Planning?

Is ensuring we have the right number of people with the right skills, in the right place at the right time to deliver short and long term

organisation objectives.

Page 3: WORFORCE PLANNING Ceri Gay Senior Workforce Development Officer Workforce Development Team 17 th January 2012 SOCIAL SERVICES DEPARTMENT

Social Services Department

Why workforce plan?

To ensure we have sufficient skilled staff to deliver our business plans.

Page 4: WORFORCE PLANNING Ceri Gay Senior Workforce Development Officer Workforce Development Team 17 th January 2012 SOCIAL SERVICES DEPARTMENT

Social Services Department

What does workforce planning mean to you? Helps to better understand your staffing needs Anticipating and forecasting future requirements More informed decision making Allows the appropriate development of the workforce Leads to a better understanding of the workforce

Page 5: WORFORCE PLANNING Ceri Gay Senior Workforce Development Officer Workforce Development Team 17 th January 2012 SOCIAL SERVICES DEPARTMENT

Social Services Department

A model for workforce planning

Page 6: WORFORCE PLANNING Ceri Gay Senior Workforce Development Officer Workforce Development Team 17 th January 2012 SOCIAL SERVICES DEPARTMENT

Social Services Department

The role of the Workforce

Development Team Workforce Data Collection Information – Workforce Planning, Inspections etc Training Needs Analysis Commissioning of qualifications / training activities Delivery of qualifications / training activities Evaluation of qualifications / training activities Transfer of learning to the workplace Supervision / PRS

Page 7: WORFORCE PLANNING Ceri Gay Senior Workforce Development Officer Workforce Development Team 17 th January 2012 SOCIAL SERVICES DEPARTMENT

Social Services Department

Data Collection Sept 2011 improvements made to the process.

Staff Information Updates Agreed a timetable for future validation

January for Annual Workforce Data Collection June and September for Staff Information Updates

January 2012 Workforce Information has been circulated requesting amendments to be submitted and returned to WFD Team by 31st January 2012.

Page 8: WORFORCE PLANNING Ceri Gay Senior Workforce Development Officer Workforce Development Team 17 th January 2012 SOCIAL SERVICES DEPARTMENT

Social Services Department

Data Collection – Why? To assist with Workforce Planning

This data is used in the preparation of the SCWDP grant application.

The successful application process provides the WFD Team with a budget to commission qualifications and training activities on behalf of the Social Care Partnership.

Page 9: WORFORCE PLANNING Ceri Gay Senior Workforce Development Officer Workforce Development Team 17 th January 2012 SOCIAL SERVICES DEPARTMENT

Social Services Department

Data Collection Available Information

Annual Labour turnover Age profile Qualification profile SFT (Staff Type/Category) profile Amount of training accessed Non attendance rates

Page 10: WORFORCE PLANNING Ceri Gay Senior Workforce Development Officer Workforce Development Team 17 th January 2012 SOCIAL SERVICES DEPARTMENT

Social Services Department

Training Needs Previous proforma’s no longer in use

New process for 2012 - 2013 Partnership Event activity today For those not here today - training requirements need to be sent to [email protected] by Friday 20th January 2012

Page 11: WORFORCE PLANNING Ceri Gay Senior Workforce Development Officer Workforce Development Team 17 th January 2012 SOCIAL SERVICES DEPARTMENT

Social Services Department

Training Needs – why?

“to build a quality training plan which enables the delivery of high quality services to our

communities.”

Page 12: WORFORCE PLANNING Ceri Gay Senior Workforce Development Officer Workforce Development Team 17 th January 2012 SOCIAL SERVICES DEPARTMENT

Social Services Department

Commissioning / Delivery

Our training and development activities are delivered through a variety providers with skills and knowledge in specialist areas.

Workforce Development Team BGCBC staff Partnership Organisations External Training Providers Universities and Colleges

Page 13: WORFORCE PLANNING Ceri Gay Senior Workforce Development Officer Workforce Development Team 17 th January 2012 SOCIAL SERVICES DEPARTMENT

Social Services Department

Evaluation the current system

Participant and Trainer Questionnaire feedback Good levels of positive feedback We expect Managers to discuss aims and objectives with staff prior to attendance at course We expect Managers to discuss the effect of the training back at the workplace to ensure the transfer of learning is maximised Positive and negative aspects of training should be discussed with the Workforce Development Team

Page 14: WORFORCE PLANNING Ceri Gay Senior Workforce Development Officer Workforce Development Team 17 th January 2012 SOCIAL SERVICES DEPARTMENT

Social Services Department

Evaluation Review December 2011 - a review of how Blaenau Gwent and Caerphilly Social Care Partnerships currently undertake the evaluation of training sessions.  The aim is to propose a common approach for both partnerships that will provide effective information to assess the quality of training provided and evidence the transfer of learning. A series of meetings with a variety of key officers. A report will be provided in March 2012.

Page 15: WORFORCE PLANNING Ceri Gay Senior Workforce Development Officer Workforce Development Team 17 th January 2012 SOCIAL SERVICES DEPARTMENT

Social Services Department

Are we effective?

TELL US!This can be measured through a variety of tools:

training evaluationssupervision

annual appraisal schemesteam meetings

partnership eventsindividual and team performance

information

Page 16: WORFORCE PLANNING Ceri Gay Senior Workforce Development Officer Workforce Development Team 17 th January 2012 SOCIAL SERVICES DEPARTMENT

Social Services Department

What does the future hold?

Collaboration with Caerphilly CBC 8 work streams for Workforce Development Training and qualification needs

Joint analysis and Calendar of events 1st April 2012 access to both training Calendars

Providing improved opportunities across both authorities

Page 17: WORFORCE PLANNING Ceri Gay Senior Workforce Development Officer Workforce Development Team 17 th January 2012 SOCIAL SERVICES DEPARTMENT

Social Services Department

Thank you for listening

Any questions?

Page 18: WORFORCE PLANNING Ceri Gay Senior Workforce Development Officer Workforce Development Team 17 th January 2012 SOCIAL SERVICES DEPARTMENT

Social Services Department

Training Needs Activity

In groups please discuss your organisations training needs Prioritise your top 3 Include qualifications

QCF’s – e.g., Health & Social Care, Business Administration, Customer Care IT Skills – e.g., Basic skills, ECDL