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For today’s SMBs, effective communication is critical for

staying ahead of the competition. Whether employees are

working in the office, on the road or at home, they must

be able to reach people and take care of business — no

matter where they are, and at any time.

Thanks to the new Cisco Smart Business Communications

System (SBCS), you’ve now got the world-class solution

they need.

The Cisco SBCS brings together voice, data, video,

security and wireless in a single, affordable platform,

while integrating existing desktop applications like calendar,

e-mail and customer relationship management (CRM).

Specifically designed with SMBs in mind, the Cisco SBCS

is easy to deploy and use; it allows for business growth,

starting with eight user configurations and scaling up to

48 users.

Value to You and Your CustomersThe Cisco SBCS offers key strategic advantages

for both you and your customers. You will love the

Cisco SBCS because it:

• Empowers customers to improve operational

efficiencies, while offering easy installation

and troubleshooting

• Helps you increase managed services,

through remote monitoring

• Integrates third-party applications to provide

broader business solutions

Your SMB customers will love it because it helps them

reach, serve and retain their customers more effectively

than ever, by:

• Offering voice, video, mobility, data and security

all integrated into a single, scalable solution

• Facilitating anytime, anywhere, secure access

to information

• Easing collaboration between employees

and customers

• Delivering plug-and-play simplicity with easy setup,

installation and management

Whether your customers want to optimize business

operations, improve customer service, increase

profitability, or make their voice and data networks

more secure and reliable, the Cisco SBCS can help.

The Ingram Micro AdvantageWhen you buy your SBCS solution from Ingram Micro, you

get a lot more than just a quality solution at a quality price.

Cisco SMB Select Certified partners also get access to

pre- and post-sales technical support, a dedicated SBCS

Help Desk, exclusive video-instruction downloads, training,

demand-generation tools and more.

Cisco Part NumberIngram Micro Part Number

Description

Cisco Unified Communications 500 Series

UC520-8U-2BRI-K9 M94411 8U CME Base, CUE and Phone FL w/2BRI, 1VIC

UC520W-8U-2BRI-K9 M96507 8U CME Base, CUE and Phone FL w/2BRI, 1VIC WIFI

UC520-8U-4FXO-K9 M94410 8U CME Base, CUE and Phone FL w/4FXO, 1VIC

UC520W-8U-4FXO-K9 M94414 8U CME Base, CUE and Phone FL w/4FXO, 1VIC WIFI

UC520-32U-8FXO-K9 N60428 32U CME Base, CUE and Phone FL w/8FXO, 1VIC

UC520-48U-12FXO-K9 N60429 48U CME Base

Cisco Catalyst Express 520 Series

CP-7940G 658994 Cisco IP Phone 7940G

CP-7941G J86533 Cisco IP Phone 7941G

CP-7961G H66895 Cisco IP Phone 7961G

CP-7970G F56861 Cisco IP Phone 7970G

CP-7971G-GE H15948 Cisco IP Phone 7971G

Cisco Mobility Express Access Points

AIR-AP521G-A-K9 M96504 Cisco IOS Software 802.11b/g Non-modular IOS AP; Integrated Antennas FCC Regulatory Domain

Cisco Mobility Express WLAN Controller

AIR-WLC526-K9 M96506 Cisco 526 Wireless Express Mobility Controller

Cisco Monitor Manager and Self-managed Sub-50 Users

MON-1.1-LTD-K9 M94377 Cisco Monitor Manager 1.1 Single SW, LTD Perpetual License

DIR-1.1-LTD-K9 N00506 Cisco Monitor Director Combo, 1 Reseller DIR license, 5 Limited MON licenses, 1 year

MON-LTD-5-LIC-K9 M94383 Cisco Monitor Manager, Ext Limited Package, 5 MON licenses, 1 year

MON-1.1-STD-K9 M94378 Cisco Monitor Manager 1.1 Single SW, STD Perpetual License – Self Managed

DIR-1.1-STD-K9 N00505 Cisco Monitor Director Combo, 1 Reseller DIR license, 5 Standard MON licenses, 1 year

MON-STD-5-LIC-K9 M94387 Cisco Monitor Manager, Ext Standard Package, 5 MON licenses, 1 year

Purchase the Cisco SBCS Through Ingram Micro Today

Enabling Smart Communications:Theintelligencestartshere.A comprehensive sales and reference guide for the Cisco Smart Business Communications System

© 2008 Ingram Micro Inc. All rights reserved. Ingram Micro and the Ingram Micro logo are trademarks used under license by Ingram Micro Inc. All other trademarks are the property of their respective companies. Products available while supplies last. Prices subject to change without notice. 1/08 59285.1030

With the Cisco SBCS,Higher Profits May Be Close at Hand

Get Product Knowledgewww.ingrammicro.com/cisco

www.cisco.com/en/US/solutions/ns339/ns637/

networking_solutions_products_genericcontent0900

aecd8060130c.html#~overview

Place an OrderTo purchase products, call your dedicated Cisco Ingram Micro

sales representative at (800) 456-8000, ext. 76471, or visit

www.ingrammicro.com/cisco. See product descriptions and

part numbers on back. Don’t forget to ask about innovative

and flexible financing options from Cisco Capital or Ingram Micro

Financial Services.

Get Training and Certificationhttp://vidport.imsceast.com

Cisco Select CertificationCertification is required for the Cisco Smart Business Communi-

cations System (SBCS); it’s an entry point into the Cisco Channel

Partner Program for partners with a primary focus on SMBs with

fewer than 250 employees. This certification offers training, tools

and incentives and indicates a partner’s competence in selling and

deploying Cisco SMB solutions. For more information, contact your

Ingram Micro sales representative or visit www.cisco.com/web/

partners/pr11/smb_select/partners_pgm_category_page.html.

Pre-sale UC 500 Solution and Configuration Support

Ingram Micro’s world-class technical support organization is ready

to assist all Cisco SBCS Partners with the configuration and solution

design of the SBCS solution and peripheral components.

· Customize UC 500 configurations to address your

end client’s specific business needs

· Discover opportunities for incremental sales and

value-added software solutions

· Create efficient and effective communications solutions

Call Tech Support at (800) 445-5066, ext. 76477, to access

the SBCS Partner Help Desk.

Post-sale SBCS Solution Support

After the sale, Ingram Micro’s certified engineers will provide setup

and configuration support of the UC 500 system.

· Support for each of the SBCS components (UC 500, CE 520,

WLC 526, AP 520)

· Assistance with integration of SBCS into existing infrastructure

· Assistance with phone firmware, IOS, and Unity upgrades

· Voice configurations which require CLI

Post-sale support will be provided for a period of 60 days on your

first two purchases of the UC 500.

Call Tech Support at (800) 445-5066, ext. 76477, to access the

SBCS Partner Help Desk.

Attend a Hands-on Technical Workshop

Once Select Certified, attend a hands-on Ingram Micro SBCS Sales,

Services, and Implementation Workshop.

This hands-on workshop will provide SBCS partners with valuable

tools for increasing sales and developing service opportunities,

as well as with advanced technical training on the implementation

of the Cisco Systems Small Business Communication System.

Technical areas covered are voice, wireless, security and VPN.

Demonstrations will include auto attendant scripts, Unified

CallConnector, Monitor Manager/Director and IPcelerate

IPsmartSuite. To sign up for training in your area, call your

dedicated Cisco team at (800) 456-8000, ext. 76471, or

visit www.ingrammicro/cisco.

Get SupportCisco SMARTnet Service for SBCS

This service gives you direct, anytime access to Cisco network

experts and award-winning resources to help you rapidly resolve

problems, including:

• Around-the-clock, global access to the Cisco Technical

Assistance Center (TAC) for help with configuration,

diagnostics and recommendations

• Next-business-day advanced hardware replacement

(with premium options available such as 2-hour

and 4-hour replacement)

• Ongoing application and operating-system software updates

and upgrades

• Access to the extensive Cisco.com knowledge base and tools

Learn more at www.cisco.com/go/smartnetsbcs.

Access Other Valuable ResourcesGo to www.ingrammicro.com/cisco to discover a wealth of partner

programs and incentives, including:

• Partner Rewards Program | Earn points for qualified sales

of Cisco products and redeem them for a broad array

of rewards — everything from electronics to dream vacations

and sports packages. You can even exchange points for

dollars that can be added to a prepaid debit card.

• SMB Flat and Velocity Discount Programs | SMB Flat

Discounts and SMB Velocity Discounts enable partners

to offer best-in-class products at compelling price points

while maintaining healthy margins.

• NFR Program | This program rewards Cisco Registered

Partners with an approximately 70-percent discount on Cisco

hardware and software used for their labs, demonstrations

and sales-office infrastructures.

• Agency Express for Demand Generation | Quickly and affordably

create and deliver a successful marketing campaign, right from

your desktop. This site offers customizable, professionally

designed and written ads, mailers and HTML templates in

a variety of formats to suit your message and budget.

TOOLS AND RESOURCES TO HELP YOU SUCCEED

Cisco CE500Catalyst Express Series Switches• Provides a cost-effective, secure and high-performance switching foundation for SMBs• Offers wire-speed Fast Ethernet

and Gigabit Ethernet connectivity

Cisco IP PhonesWired and Wireless• Enables users to take full advantage

of converged voice and data networks• Retains the convenience and

user-friendliness you expect from a business phone

Cisco Unified Communications 500 Series8 Ports, 16 Ports, 32 Ports and 48 Ports• Eliminates multiple servers by

combining voice, data, voicemail, Automated Attendant, video, security and wireless capabilities

• Supports up to 50 users in flexible deployment models

Cisco WLC 526Wireless Express Mobility Controller• Centralizes management with the

Cisco Configuration Assistant• Simplifies network deployment

and management with automated radio-resource features

Cisco AP 521Wireless Express Access Point• Delivers single-band 802.11g access

points with integrated antennas• Offers the versatility of operating either

in standalone or controller-based mode

Cisco Monitoring Manager & Director• Lets you remotely detect, diagnose and

fix customer problems 24/7• Provides alert escalation and notifications

via e-mail and paging

Cisco Configuration Assistant• Simplifies SBCS configuration, deployment

and administration• Provides a single graphical user interface

for all SBCS platforms and applications

Ingram Micro ContactsSBCS Partner Help Desk(800) 445-5066, ext. 76477

Cisco ContactsPre- and Post-sales ContactsPre-sales Partner/Reseller Help Line (800) 553-6387 (within the U.S.)(408) 526-7208 (outside the U.S.)www.CiscoPartner.custhelp.com/

Post-sales Technical Assistance Center (TAC) (800) 553-2447 (within the U.S.)32-2-704-5555 (Europe)(800) 805-227 (Australia)61-2-8448-7107 (Asia/Pacific)(408) 526-7209 (all other areas)www.cisco.com/warp/customer/687/Directory/DirTAC.shtml

Technical Support E-mail [email protected]

PARTNER AND CUSTOMER

SUPPORT

Cisco Part Number Ingram Micro Part Number

Cisco Unified Communications 500 SeriesUC520-8U-2BRI-K9 M94411UC520W-8U-2BRI-K9 M96507UC520-8U-4FXO-K9 M94410UC520W-8U-4FXO-K9 M94414UC520-16U-2BRI-K9 M94413UC520W-16U-2BRI-K9 M96508UC520-16U-4FXO-K9 M94412UC520W-16U-4FXO-K9 M94432UC520-32U-8FXO-K9 N60428UC520-48U-12FXO-K9 N60429

Cisco Catalyst Express 520 Series CP-7940G 658994CP-7941G J86533CP-7960G 652726CP-7961G H66895CP-7970G F56861CP-7971G-GE H15948

Cisco Mobility Express Access PointsAIR-AP521G-A-K9 M96504

Cisco Mobility Express WLAN Controller AIR-WLC526-K9 M96506

Cisco Monitor Manager and Self-managed Sub-50 UsersMON-1.1-LTD-K9 M94377DIR-1.1-LTD-K9 N00506MON-LTD-5-LIC-K9 M94383MON-LTD-10-LIC-K9 M94380MON-LTD-15-LIC-K9 M94381MON-LTD-25-LIC-K9 M94382

Cisco Monitor Manager and Self-managed Sub-250 UsersMON-1.1-STD-K9 M94378DIR-1.1-STD-K9 N00505MON-STD-5-LIC-K9 M94387MON-STD-10-LIC-K9 M94384MON-STD-15-LIC-K9 M94385MON-STD-25-LIC-K9 M94386

Cisco Smart Business Communication System:TheCompleteSystem

Financial Services.

WLC 526, AP 520)

and upgrades

SUPPORT

Financial Services.

WLC 526, AP 520)

and upgrades

SUPPORT

they need.

48 users.

and troubleshooting

than ever, by:

to information

and customers

Description

they need.

48 users.

and troubleshooting

than ever, by:

to information

and customers

Description

with the cisco sbcs, purchase the cisco sbcs through

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