wishnet - prologic first - frontoffice system
TRANSCRIPT
WISHWindows based Information
System for HotelsTechnology – Microsoft dot
NET basedMulti Property Solution
Customers – Front OfficeIndia
The Park Vizag
Elgin (4)
JHM Interstate Rajasthali Jaipur
Oberoi Clarkes Simla
Svelte Personal Suites, Delhi
Svelte Suites, Bangalore
K C Residency Jammu
The Galaxy Gurgaon
Pride Park Premier Gurgaon
Piccadily Lucknow
Piccadily Chandigarh
Samode Haveli Jaipur
Samode Palace Samode
Ramada Jalandhar
Hotel Grand Raj Kangra
Royal Heritage Havelli Jaipur
Nidra Baroda
Nidra Delhi
Ananta Resorts Pushkar
Back Water Ripples Kottayam
The Senator Kolkata
Chocolate Hotels, Kolkata
Basant Bihar Bikaner
Skipping Stones Sikkim
Cocoon Pune
Hotel Vintage Gulmarg*
Red Bishop, Panchkula
Egland
MayFlower, London
Park Lame Mews Hotel, London
20 Nevern Square, London
Malaysia, Singapore, Indonesia
and Philippines
Citin Masjid Jamek
Citin Pudu
Compass Hospitality
De Palma Ampang
De Palma Shah Alam
De Palma Kuala Selangor
Gayana Eco Resort
Bunga Raya Eco Resort
Nouvelle Hotel Kuala Lumpur
Nouvelle Hotel Kulai
Ancasa Kuala Lumpur Hotel
Ancasa Hotel Port Dickson
Bay Hotel Singapore
Econ Inn Singapore
Depalma Kuching, Selangor
Malaysia
Damas Suite SErvice Apartment,
Kuala Lumpur
Sunrise Hospitality & Leisure,
Kuala Lumpur
Ancsa Hotel & Spa, Kuala
Lumpur
Ardennes Hotel, Singapore
Ancsa Hotel Pudu, Kuala
Lumpur
Middle East
Golden Tulip Khasab, Oman
Golden Tulip Sharjah
Golden Tulip Al Hamra
Golden Tulip Al Jazira Hotel &
Resort Abu Dhabi
Golden Tulip Al Khobar
Golden Tulip Dibba, Dibba
Golden Dana Bay Resort
Golden Tulip Qasr Al Nasiriah
Riyadh
Al Diar SIJI Hotel, Fujairah
Mina Hotel
Regency Hotel
Gulf Hotel Abu Dhabi
Dana Hotel
Al Anwar Mövenpick, Medina
Mercure Grand Jabel Hafeet
Other Countries
Belle Mare Plage, Mauritius
Le Prince Maurice, Mauritius
Le Muria, Seychelles
Ephelia, Seychelles
Constance Lodge Tsarabanjina,
Madagascar
Hallaveli Maldives
Moofushi Maldives
Pride Hotel Westlands, Nairobi
Bamburi Beach Resort in
Tanzania
Sun Shine Resort Tashkent
What is special about WISH.NET ?
• Radically new user interface that minimizes training requirement and improves productivity.
Single Window for all functions with an option to automatically load the frequently used functions
Drop down panels for more data
Links for additional information like Activities, Traces, etc.
Sliding panels for more functions like Availability, House Position, Rates, Planning Rack
Sliding panels – House Position with Statistical comparison and project ARR & Occupancy
Sliding panels – Rate Details (Single screen displaying Best
Available Rate, Events, Availability for the selected period)
Sliding panels – 30 days Planning Rack
What is special about WISH.NET ?
• Radically new user interface that minimizes training requirement and improves productivity.
• Green PMS … minimizes the use of paper … reduces cost
All documents like Confirmation, Amendments, TA/Corporate Contracts, etc. can be formatted & stored electronically and can be accessed any time. They can be despatched by email.
Electronic dispatch of reports either manually or as part of Night Audit process
Electronic dispatch of reports either manually or as part of Night Audit process
Electronically Archive Reports
Retrieve archived folios
What is special about WISH.NET ?
• Radically new user interface that minimizes training requirement and improves productivity.
• Green PMS … minimizes the use of paper … reduces cost.
• Innovative features
3600 Guest History
Non Presentable Folios
Pre-Assign Rooms
Pre-Assign Rooms. Multiple rooms can be assigned to the same guest.
Bill Routing & Discounts
Bill Routing based on user defined Templates
Bill Routing Templates with option for manual routing
Discounting for Non room related revenues
Handling of Complex Arrival, Departure & Itinerary details
Dynamic Folio Analysis
Electronic Documents & Vouchers
In-built revenue management (Best Available Rates, Rate Limits or Hurdle Rates
Improved Floor Planner
Arrival Check-in and Departure Check-out (Fast Check-in & Checkout)
Fast Checkout of Family Members
Houskeeping ViewGuest Details. If the room is
Expected Arrival then will display the details of arriving guest else
will display the details of In-house guest.
Loaned Items details
Schedule for cleaning the room can be specified
Housekeeping Maid-Assignment
Marketing – Corporate
Multiple Contracts
Multiple Contacts
Call Log & Traces
Cancellation Policy specific to Company
Summarized Statistics
Marketing – Corporate Detailed Statistics
Marketing – Travel Agent
Multiple Contracts
Marketing – Travel Agent
Stay based Discount
Travel based Discount
Age based Discount
Early Bird Discount
Fixed Amount Discount
Nites Incentive
Merge History
Manual No Show/Cancellation of Non Guaranteed bookings
Telephone Operator/ConciergeTelephone Diary based on
Categories
‘Wizard’ based non-stop Night Audit
And many more features like……Multi-lingual
Folios
Documents
Confirmation/Amendment/Cancellation Letter
Welcome/Departure/Thank you Letters
Queue Room Check-in
Multi Currency
Multi Property Cross property Inquiries
Availability, Rate, House Position, Planning Rack Cross Property Check-in
Staff Accommodation / Dummy Room
Tracking of Guests put up by the hotel in another
hotel
Refusal Tracking & Reporting
Close for Arrival & Departure Setup
Quad/Hexa/Penta Rates Handling. Also handling
specific Rate for a specific Room.
Closed group User Mailing & sending Self Reminders
To-do list for Today, Tomorrow & Future
User configurable Emergency Reports
User configurable Shift End & Night Audit reports
Splitting of Charges based on Guests request by
percentage or AmountAuto and Manual Alert
What is special about WISH.NET ?
• Radically new user interface that minimizes training requirement and improves productivity.
• Green PMS … minimizes the use of paper … reduces cost.
• Innovative features
• Quality management information
Managers console with ‘this month trend’
Multi-dimensional Historical & Forecast Analysis
Competition Analysis
Rich ReportingDrill down Option
User configurable Reporting
User configurable Reporting – Manager Report
User configurable Reporting – Balance Report for Income Auditor
Microsoft Excel Integration
What is special about WISH.NET ?
• Radically new user interface that minimizes training requirement and improves productivity.
• Green PMS … minimizes the use of paper … reduces cost.
• Innovative features
• Quality management information
• Security
Security
Database can be locked against intrusion
Access security is implemented by user roles
Roles and their capabilities can be defined at the form, function and in many cases at the feature level.
Security
User activities are logged. Data changes are logged.
Sensitive data like Credit Card numbers are encrypted and hidden
What is special about WISH.NET ?
• Radically new user interface that minimizes training requirement and improves productivity.
• Green PMS … minimizes the use of paper … reduces cost.
• Innovative features
• Quality management information
• Security
• Interfaces
Interface – WISH.Net is interfaced with various devices
Scanners
•3M Scanner•ID Scan
Address verification System
•QAS
EPABX• Alcatel• BPL• Copper Connection• Coral Telecom Pvt. Ltd.• Ericsson• Fujitsu• Hybrex• Intellicom• Iwatsu Electric Co. Ltd.• Lucent• Mitel Telecom• NEC• Nitsuco• Northern Telecom• Panasonic• Philips• Siemens• Ring master Call Accounting
Door Lock
• CISA• KABA ilco• Saflok• TESA Entry System• Ving Card
IPTV
• Eclipse•Guest Link
What is special about WISH.NET ?
• Radically new user interface that minimizes training requirement and improves productivity.
• Green PMS … minimizes the use of paper … reduces cost.
• Innovative features
• Quality management information
• Security
• Interfaces
• Powerful companion module … integrated single-vendor solution
What is special about WISH.NET ?
• Radically new user interface that minimizes training requirement and improves productivity.
• Green PMS … minimizes the use of paper … reduces cost.
• Innovative features
• Quality management information
• Security
• Interfaces
• Powerful companion module … integrated single-vendor solution
• Comprehensive services
Training & Implementation
• Infrastructure planning
• Software installation
• Configuration to your exact requirements
• User training
• Implementation guidance
• ‘live’ cover
• Post implementation audit
Post implementation
• 24 x 7 Helpdesk
• Operations trouble shooting
• Error correction
• Disaster recovery
• Upgrades
What is special about WISH.NET ?• Radically new user interface that minimizes training
requirement and improves productivity.
• Green PMS … minimizes the use of paper … reduces cost.
• Innovative features
• Quality management information
• Security
• Interfaces
• Powerful companion module … integrated single-vendor solution
• Comprehensive services
• Affordable
Affordable solution
• Competitive software pricing, services fees and annual maintenance
• Lower hardware requirement … lower project cost
• Easier to operate and maintain … single server, single vendor
What else do you WISH for?
• Radically new user interface that minimizes training requirement and improves productivity.
• Green PMS … minimizes the use of paper … reduces cost.
• Innovative features
• Quality management information
• Security
• Interfaces
• Powerful companion module … integrated single-vendor solution
• Comprehensive services
• Affordable