wirral hospice st john’s · 3 wirral hospice st john’s | education & training prospectus...

Wirral Hospice St John’s

Education & Training Prospectus 2015 - 2016

1 Wirral Hospice St John’s | Education & Training Prospectus 2015 / 2016

Introduction

Dear Colleague, The need for end of life and palliative care is changing, with increased demand and complexity resulting in the increasing requirements for training in education. Education is part of the hospices many priorities and using our experience and expertise to develop others is fundamental to our work. We are delighted to introduce our new education programme detailing a range of courses that address many clinical, communication and care issues. Wirral Hospice St John’s are committed to education and our courses and study days are aimed at those working in generalist as well as specialist areas, both qualified, non-qualified and all disciplines. Wirral Hospice Education is committed to supporting to the Wirral End of Life Care Charter by ensuring the training we provide endorses care, kindness and understanding for people at the end of life. Please feel free to contact me or a member of the education team if you have questions about any of the educational events. We are able to tailor-make any palliative care training to meet your requirements. We look forward to seeing you at one of our events in the near future. With best wishes,

Jo

Jo Coulson Wirral Training & Development Facilitator


Course Calendar

Day February 2015 Page

4 Management of Breathlessness at the End of Life 10 27 Individualised Care Planning in the Last Days of Life 4

Day March 2015 Page

6 Advance Care Planning: Once Upon a Time… 5 12 Individualised Care Planning in the Last Days of Life 4 25 Individualised Care Planning in the Last Days of Life 4

Day April 2015 Page

1 Core Communication Skills 8 24 Individualised Care Planning in the Last Days of Life 4 29 Dementia Friends 15 23 Advance Care Planning: Once Upon a Time… 5

Day May 2015 Page

1 Individualised Care Planning in the Last Days of Life 4 6 Medical Terminology for Beginners 13 13 Advance Care Planning: Once Upon a Time… 5 15 Dementia Friends 15 20 Anxiety Management in Palliative Care & the Use of Relaxation

and Aromatherapy in Enhancing Wellbeing 9

21 Individualised Care Planning in the Last Days of Life 4

Day June 2015 Page

4 Individualised Care Planning in the Last Days of Life 4 10 Dementia Friends 15 11 Advance Care Planning: Once Upon a Time… 5 24 Individualised Care Planning in the Last Days of Life 4

Day July 2015 Page

1 Management of Breathlessness at the End of Life 10 3 Individualised Care Planning in the Last Days of Life 4 8 Advance Care Planning: Once Upon a Time… 5 10 Core Communication Skills 8 16 Individualised Care Planning in the Last Days of Life 4 17 Dementia Friends 15

Day September 2015 Page

4 Intermediate Communication Skills 7 9 End of Life and Palliative Care Education Programme for GP’s

and GP Registrars 6

16 Individualised Care Planning in the Last Days of Life 4 23 Advance Care Planning: Once Upon a Time… 5 24 Dementia Friends 15 30 Individualised Care Planning in the Last Days of Life 4

Day October 2015 Page

2 Opening the Spiritual Gate: Raising Awareness 12 7 Dementia Friends 15 7 End of Life and Palliative Care Education Programme for GP’s &

GP Registrars 6


Day October 2015 (Cont.) Page

8 Individualised Care Planning in the Last Days of Life 4 16 Advance Care Planning: Once Upon a Time… 5 21 Anxiety Management in Palliative Care & the Use of Relaxation

and Aromatherapy in Enhancing Wellbeing 9

22 Individualised Care Planning in the Last Days of Life 4 23 Core Communication Skills 8

Day November 2015 Page

4 End of Life and Palliative Care Education Programme for GP’s and GP Registrars

6

6 Individualised Care Planning in the Last Days of Life 4 11 Dementia Friends 15 12 Intermediate Communication Skills 7 18 Medical Terminology for Beginners 13 20 Individualised Care Planning in the Last Days of Life 4 27 Advance Care Planning: Once Upon a Time… 5

Day December 2015 Page

4 Individualised Care Planning in the Last Days of Life 4 9 End of Life and Palliative Care Education Programme for GP’s

and GP Registrars 6

11 Advance Care Planning: Once Upon a Time… 5 16 Dementia Friends 15 17 Individualised Care Planning in the Last Days of Life 4

Day January 2016 Page


6

8 Dementia Friends 15 14 Individualised Care Planning in the Last Days of Life 4 20 Core Communication Skills 8 22 Advance Care Planning: Once Upon a Time… 5 29 Individualised Care Planning in the Last Days of Life 4

Day February 2016 Page


6

5 Advance Care Planning: Once Upon a Time… 5 10 Individualised Care Planning in the Last Days of Life 4 12 Dementia Friends 15 26 Individualised Care Planning in the Last Days of Life 4

Day March 2016 Page

2 Management of Breathlessness at the End of Life 10 3 Dementia Friends 15 4 Intermediate Communication Skills 7 9 Individualised Care Planning in the Last Days of Life 4 11 Opening the Spiritual Gate: Raising Awareness 12 16 Advance Care Planning: Once Upon a Time… 5 18 Individualised Care Planning in the Last Days of Life 4 23 Core Communication Skills 8

Course Calendar


COURSES

Individualised Care Planning in the Last Days of Life Aimed At: Health professionals in all care settings

Aims: For delegates to gain confidence in individualised care planning emphasising the importance of the 5 priorities of care for patients in the last days of life. Learning Outcome: Through group work delegates will gain confidence and knowledge of writing individualised care plans using case scenarios and care planning guide.

Course Dates: 27th February 2015 12th March 2015 25th March 2015 24th April 2015 1st May 2015 21st May 2015 4th June 2015 24th June 2015 3rd July 2015 16th July 2015 16th September 2015 30th September 2015 8th October 2015 22nd October 2015 6th November 2015 20th November 2015 4th December 2015 17th December 2015 14th January 2016 29th January 2016 10th February 2016 26th February 2016 9th March 2016 18th March 2016 Course Hours: 1.00 – 4.00pm

Location: Education Centre Wirral Hospice St John’s Course Leaders: Jo Coulson Tracey Meyers Fee: Wirral delegates: Free Out of area delegates: £50 Refreshments: Tea, coffee and biscuits will be provided.


Advance Care Planning: Once Upon a Time… Aimed At: Wirral healthcare professionals who frequently deal with end of life care

Aims: This session will take you back to basics. Delegates will explore the importance of advance care planning and recognise the value of the patient’s story. Learning Outcome: Delegates will:

Gain an understanding of how to identify patients in their last year/days of life

Gain an understanding of current advance care planning documentation

Have increased awareness of Deciding Right

Through a communications workshop gain confidence in communication skills and explore different communication strategies

Course Dates: 6th March 2015 23rd April 2015 13th May 2015 11th June 2015 8th July 2015 23rd September 2015 16th October 2015 27th November 2015 11th December 2015 22nd January 2016 5th February 2016 16th March 2016

Course Hours: 10.00 – 4.00pm

Location: Education Centre Wirral Hospice St John’s

Course Leaders: Jo Coulson Tracey Meyers Dr Steve Pillow

Fee: Wirral delegates: Free Out of area delegates: £50 Refreshments: Tea, coffee and biscuits will be provided


End of Life and Palliative Care Education Programme for GP’s, GP Registrars and Hospital Physicians Aimed At: Wirral GP’s & GP Registrars

Aims: Aiming to enhance the knowledge of symptom control for GP’s and GP Registrars providing care to patients at the end of life.

Prognostication

Undertaking a pain assessment

Understanding the use of appropriate analgesics and adjuvant analgesics for different types of pain

Appropriate antiemetics for causes of nausea & vomiting in palliative care

Management of malignant bowel obstruction

Management of intractable dyspnoea

Potential palliative care emergencies and their management

Diagnosing dying and managing symptoms in last the 48 hours of life

Increased awareness of National End of Life Care Tools and the impact of the NHS Next Stage Review including End of Life Care Strategy

Learning Outcomes: End of life care across Wirral will improve; GPs will have more confidence regarding symptom management which will enable them to maintain care in the community reducing the number of hospital deaths as advocated in the end of life pathway group report. GP’s will also gain a greater awareness of End of Life Care Tools, Gold Standard Framework, LCP and Advance Care Planning. CME Points applied for.

Course Dates: 9th September 2015 7th October 2015 4th November 2015 9th December 2015 6th January 2016 3rd February 2016 Course Hours: Attendance and participation in a six evening sessions 6.30pm - 9.00pm One session per month, attendance at all sessions is required

Location: Education Centre Wirral Hospice St John’s Course Leader: Consultants in Palliative Medicine: Dr Helen Emms Dr Cathy Lewis-Jones Dr Fawad Ahmad Dr Catherine Hayle Supported by the Wirral Integrated Specialist Palliative Care Team Fee: Wirral delegates: Free Refreshments: Buffet Available 6.00 - 6.30pm


Intermediate Communication Skills Aimed At: Wirral Healthcare Professionals who frequently deal with end of life care

Aims:

Gain an understanding of the importance of communication

Understand the definition of communication and overview of Elements: Non-verbal, Paralinguistic, Verbal

Give the opportunity to explore personal limitations/boundaries of role

Gain confidence in exploration of concerns

Develop skills in management of situations

Gain confidence in identifying a range of communication skills and strategies

Learning Outcome: Through facilitated role play:-

Recognise that people express distress and strong emotion in a variety of ways

Elicit concerns and explore

Recognise behaviours which impact on communication positively or negatively

Recognise personal limitations and direct patients/carers to appropriate services or professionals

Identify appropriate communication skills and strategies

Respond effectively within their professional role

Course Dates: 4th September 2015 12th November 2015 4th March 2016 Course Hours: 10.00am – 4.00pm

Location: Education Centre Wirral Hospice St John’s Course Leaders: Jo Coulson Tracey Meyers Fee: Wirral delegates: Free Out of area delegates: £100 Refreshments: Tea, coffee and biscuits will be provided


Core Communication Skills Aimed At: Wirral health & social support staff who may include:

Non-clinical support staff

Secretarial, administrative staff

Domestic and catering staff

Porters and maintenance staff

Staff from hospitals, hospices, nursing homes or social services

Aims: Unexpected telephone calls or meetings in the corridor can lead to awkward situations and it is often difficult to know how to respond. Sometimes it is hard to know what to say and what not to say and these sorts of encounters can leave us feeling overwhelmed. During the session we will look at and ways of responding to people who may present with a variety of emotions such as anger or acute distress. Handling emotional states, managing difficult telephone conversations and awkward questions. Learning Outcome: Attendees will be able to:

Recognise that people express distress and strong emotion in a variety of ways

Elicit concerns

Recognise behaviours which impact on communication positively or negatively

Recognise personal limitations and direct patients / carers to appropriate services or professionals

Course Dates: 1st April 2015 10th July 2015 23rd October 2015 20th January 2016 23rd March 2016 Course Hours: 1.00 – 4.00pm



Anxiety Management in Palliative Care & the Use of Relaxation and Aromatherapy in Enhancing Wellbeing Aimed At: Health professionals in all care settings Course Dates: 20th May 2015 21st October 2015 Course Hours: 1.00 – 2.30pm Location: Education Centre Wirral Hospice St John’s Course Leader: Jaqueline Fitzlynam Lindsey Quinn Fee: Wirral delegates: Free Out of area delegates: £25 Refreshments: Tea, coffee and biscuits will be provided

Aims: Relaxation techniques and other mind/body practices can help calm your mind and sharpen your ability to focus. These techniques offer creative ways to reduce stress and to maintain inner peace. Our Occupational Therapist and Aromatherapist will guide delegates though relaxation and anxiety management techniques used on patients at Wirral Hospice St John’s followed by group reflection. Learn the basics of relaxation and though aromatherapy. Learning Outcome: Gain an understanding in how to assist patients cope with anxiety, gain awareness of different relation techniques, gain awareness of the benefits of relaxation and therapeutic touch.


Management of Breathlessness at the End of Life Aimed At: Health professionals in all care settings Course Dates: 4th February 2015 1st July 2015 2nd March 2016 Course Hours: 1.00 – 2.00pm

Location: Education Centre Wirral Hospice St John’s Course Leader: Elizabeth Smith Fee: Wirral delegates: Free Out of area delegates: £25 Refreshments: Tea, coffee and biscuits will be provided

Aims: The aim of this session is to develop a greater understanding and confidence in the management of breathlessness in end of life care without the need for medication. Our Specialist Palliative Care Physiotherapists will guide delegates though techniques used on patients at Wirral Hospice St John’s followed by group reflection. Learning Outcome: Gain an understanding of basic anatomy and physiology relating to breathlessness. Develop skills in assisting patients with different breathing techniques; develop skills in assisting patients to reduce anxiety and aid with relaxation.


Basic Bereavement Awareness Course Aimed At: For Health Professionals in all care settings Course Dates: To be confirmed *Delegates are encouraged to register their interest in this course Course Hours: 9.00 – 4.00pm Location: Education Centre Wirral Hospice St John’s Course Leader: Sharon Woodward Helen Hardwick Fee: Wirral delegates: Free Out of area delegates: £100 Refreshments: Tea, coffee and biscuits will be provided

Aims: To gain an understanding and knowledge of:

Loss and grief

What constitutes a good death

Implications/effects of breaking bad news

Theories and models of grief – normal and complicated

The grief journey and grief interventions

How grief affects older people

Children who lose a parent and when a child dies

Standards that influence bereavement services

To be able to apply the above understanding and knowledge to practice

*To register please contact [email protected]


Opening the Spiritual Gate: Raising Awareness Aimed At: Health professionals in all care settings Course Date: 2nd October 2015 11th March 2016 Course Hours: 10.00am - 4.00pm Location: Education Centre Wirral Hospice St John’s Course Leaders: Jo Coulson Tracey Meyers Fee: Wirral delegates: Free Out of area delegates: Free Refreshments: Tea, coffee and biscuits will be provided

Aims: Delegates will be able to:

Explore the meaning of Spirituality

Understand how to open a spiritual conversation

Consider how to undertake a spiritual assessment

Document, record and communicate spiritual needs

Create a spiritual care plan To consider how to begin to address spiritual needs Learning Outcome: Gain understanding of spiritual distress and religious needs, develop skills regarding documentation relating to spiritual care, develop skills in identifying patients in spiritual distress and relevant communication skills.


Medical Terminology for Beginners Aimed At: Non-clinical support staff Secretarial, clerical or administrative personnel Domestic and catering staff Porters and maintenance staff Staff from hospitals, hospices, nursing homes or social services.

Aims:

To give delegates an insight into the terminology that may be encountered in a medical environment

Assist people with a non-clinical background to have a basis knowledge of the terms used

Cover basic anatomy & physiology of the systems with a basic overview of pharmaceutical terms

The workshop will be interactive and include opportunities for questions and discussion.

Course Dates: 6th May 2015 18th November 2015

Course Hours: 2.00 – 4.30pm

Learning Outcome: Gain basic understanding of the history of medical terminology, gain understanding of abbreviations, understanding meaning and basic anatomy and physiology.



Palliative Care Update for Social Workers Aimed At: Health professionals in all care settings

Aims: To provide Social Workers and Assessment Support Officers with an update regarding national and local policies in end of life care. Learning Outcome: Delegates will be able to identify and relate end of life care to client assessment.

Course Dates: To be confirmed *Delegates are encouraged to register their interest in this course Course Hours: 10.00 – 4.00pm

Location: Education Centre Wirral Hospice St John’s Course Leaders: Jerry O’Sullivan Jo Coulson Tracey Meyers Fee: Wirral delegates: Free Out of area delegates: £100 Refreshments: Tea, coffee and biscuits will be provided

*To register please contact [email protected]


Dementia Friends Aimed At: Anybody interested in becoming a dementia friend can attend this session; this includes members of the public and healthcare professionals.

People with dementia get by with a little help from their friends. And anybody can become a Dementia Friend. It’s just about understanding a bit more about dementia and the small things you can do to help people with the condition. People with dementia want to carry on going about their daily lives and feeling included in their local community, but they sometimes need a helping hand to do so. Dementia Friends learn a little bit about what it's like to live with dementia and turns that understanding into action. This could be helping someone find the right bus or being patient in a till queue if someone with dementia is taking longer to pay. Every action counts.

Course Dates: 29th April 2015 15th May 2015 10th June 2015 17th July 2015 24th September 2015 7th October 2015 11th November 2015 16th December 2015 8th January 2016 12th February 2016 3rd March 2015

12.00 – 1.00pm 2.00 – 3.00pm 10.00 – 11.00am 1.00 – 2.00pm 12.00 – 1.00pm 10.00 – 11.00am 2.00 – 3.00pm 12.00 – 1.00pm 10.00 – 11.00am 2.00 – 3.00pm 2.00 – 3.00pm

Location: Education Centre Wirral Hospice St John’s Course Leader: Jo Coulson Fee: Free for all Refreshments: Tea, coffee and biscuits will be provided

http://alzheimers.dementiafriends.org.uk/

Booking

To book a place on any of our courses please email [email protected] providing the name, job title and contact details for each delegate, or alternatively call 0151 482 8982.

Payment can be made by cheque or invoice. In the event of a booking being cancelled less than 14 days of the course date, 50% of the course fees may be charged.

Colleagues working within Wirral are eligible for free places, however these places come at a cost to us, therefore it is extremely important that if you are unable to attend the training that you notify us via email ([email protected]) in order for the place to be reallocated. This should be undertaken as soon as possible upon being allocated a place; however, a minimum notice period of 48 hours is required prior to the course taking place. Unattended places or places cancelled with less than 48 hours’ notice will incur a £50 charge per place. Out of area colleagues are welcome to attend however there will be a nominal fee, see individual session information.

Any revisions to the prospectus will be updated.

Prospectus may be subject to change.

Subscribe

Join our mailing list to ensure you receive education updates from Wirral Hospice Education, please email ‘subscribe’ to [email protected]

Follow us on twitter: @Ursula_hospice @Jo_Hospice

Directions

Wirral Hospice St John’s Tel: 0151 482 8982 Mount Road Fax: 0151 334 2558 Higher Bebington Wirral CH63 6JE

Wirral Hospice St. John’s is located just off junction 4 of the M53 Motorway. Having left the motorway take the exit from the roundabout signposted Clatterbridge Hospital (B5151 Mount Road). Wirral Hospice is the first building on the left when you enter the Clatterbridge Health Park.

Bus and train services change frequently; therefore please visit Traveling for help planning journeys across the UK http://traveline.info/

mailto:[email protected]



http://traveline.info/

http://www.multimap.com/map/browse.cgi?client=public&search_result=&db=pc&lang=&keepicon=true&pc=CH636JE&advanced=&client=public&addr2=&quicksearch=CH63 6JE&addr3=&addr1=

Bespoke Conferencing Facilities

Are you looking for a venue for a meeting or conference? Wirral Hospice St John’s has a number of rooms which can be available for external hire. Whether you are organising a small, informal meeting for three people, or a seminar or training event for 50, we provide a convenient solution. As well as flexible, reasonably-priced room hire service, we offer a range of catering options and menus to suit. Each room hire is tailored to suit your specific needs to ensure that your event runs smoothly. Meeting Room Our large meeting room can accommodate up to 60 delegates and is fully equipped with a range of high-quality audio visual tools including state of the art interactive Smart Board with internet facilities. This room is suitable for training sessions, seminars and study days, product launches and exhibitions. Education Centre Our education center is based in the Fundraising Building and can accommodate up to 40 delegates and is fully equipped with a range of high-quality audio visual tools. This room is suitable for training sessions, seminars and study days, product launches and exhibitions. Other Facilities We have a range of smaller comfortable meeting rooms available for meetings and interviews or for ‘break out’ groups. Room Hire Fees (excluding extras)

Whole-day £100 Half-day £50 Further Information Contact our Facilities Department Telephone 0151 334 2778 / Email [email protected]

Wirral Hospice St John’s | Education & Training Prospectus 2015 / 2016

Wirral Hospice Facilities

The Hub Café

Our popular Hub Café provides a relaxed environment for visitors, patients and colleagues to enjoy a tasty home-baked cake, some warming soup or a delicious freshly-made sandwich from those on sale; we’d love to see you soon. The Hub is open every day from 10am until 4pm so if you’re hungry for information or just plain hungry why not drop in?


Wirral End of Life Care Charter Wirral Health and Social Care providers promise care,

kindness and understanding for people at the end of life

You should expect…

People and those important to them, are treated with compassion and respect towards the end of life

People are supported with skilled, knowledgeable, health and care professionals who can recognise those approaching the end of life and work together to coordinate and manage care

People are helped to remain as independent as possible and supported with health and care staff who maintain dignity and sense of control throughout the course of their illness

People are supported with trained staff, who will help you to think and plan ahead, if they want to, so as to be able to discuss wishes and preferences for care

Peoples plans, if they have made any and with their permission, are shared with others involved in care, so that wishes may be fulfilled wherever possible

The needs of families and others identified as important to them are respected and met, as far as possible

A regularly reviewed, plan and care individual to people and their needs, which include decisions and actions in accordance with their needs and wishes

The possibility that someone may die within the next few days or hours will be recognised and communicated clearly and sensitively, to them and these who are important to them

Where they wish it, those who are important to people are involved in decisions about care and treatment

A plan for care which includes food and drink, symptom control, psychological, social and spiritual support

That during illness and after death, families receive practical, emotional and spiritual support

That a body will be treated with dignity and respect after death


Mount Road, Higher Bebington, Wirral, CH63 6JE

Main switchboard: 0151 334 2778 / Education: 0151 482 8982

www.wirralhospice.org

[email protected]

@wirralhospice @Ursula_hospice @Jo_Hospice

wirralhospice

www.facebook.com/wirralhospicestjohns

Registered Charity Number 510643

Version: 11th March 2015

http://www.wirralhospice.org/


https://www.google.co.uk/search?biw=1024&bih=683&tbm=isch&q=instagram+logo&revid=974287531&sa=X&ei=lr2iVIarBYLmatXdgNgF&ved=0CCMQ1QIoAA

https://www.google.co.uk/search?biw=1024&bih=683&tbm=isch&q=facebook+logo&revid=752582654&sa=X&ei=2L2iVJazENPpaLb-gbAL&ved=0CCEQ1QIoAA

wirral hospice st john’s · 3 wirral hospice st john’s | education & training prospectus...

Documents