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Wireless Use at Carnegie Mellon Estimated 1000 Wireless Users ~600 Cards Sold at Computer Store 300+ Cards Donated by Lucent Significant Unsolicited Feedback– Virtually all Positive Supporting Research, General Use, and Academics

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Page 1: Wireless Use at Carnegie Mellon Estimated 1000 Wireless Users ~600 Cards Sold at Computer Store 300+ Cards Donated by Lucent Significant Unsolicited Feedback–

Wireless Use at Carnegie Mellon

• Estimated 1000 Wireless Users

• ~600 Cards Sold at Computer Store

• 300+ Cards Donated by Lucent

• Significant Unsolicited Feedback–

Virtually all Positive

• Supporting Research, General Use, and

Academics

Page 2: Wireless Use at Carnegie Mellon Estimated 1000 Wireless Users ~600 Cards Sold at Computer Store 300+ Cards Donated by Lucent Significant Unsolicited Feedback–

Research Interest

• Original Deployment – Research Network

• Supporting Faculty Efforts in

• Robotics, Computer Science, Human Computer Interaction, Electrical and Computer Engineering, Information Networking, . . . .

• Degree of Interdisciplinary Collaboration

on Campus is Extremely High

Page 3: Wireless Use at Carnegie Mellon Estimated 1000 Wireless Users ~600 Cards Sold at Computer Store 300+ Cards Donated by Lucent Significant Unsolicited Feedback–

Research Projects (a partial list….)

• ARC Group – (Antenna & Radio Communications) Group; Stancil, et al - www.ece.cmu.edu/wireless/

• Monarch – Adaptive Mobile & Wireless Networking; Johnson - www.monarch.cs.cmu.edu/

• Coda – Mobile Information Access; Satyanarayanan - www.cs.cmu.edu/afs/cs.cmu.edu/project/coda/Web/coda.html

• Wearable Computers; Siewiorek, - www.cs.cmu.edu/afs/cs.cmu.edu/project/vuman/www/home.html

• Aura – Pervasive Invisible Computing; Reddy, et al - http://www.cs.cmu.edu/~aura/

• Industry Applications; Bennington - http://www.ini.cmu.edu/WIRELESS/

Page 4: Wireless Use at Carnegie Mellon Estimated 1000 Wireless Users ~600 Cards Sold at Computer Store 300+ Cards Donated by Lucent Significant Unsolicited Feedback–

Research Issues

• Bleeding edge versus production support• Which standard (802.11, Bluetooth); which

version (firmware, drivers, speeds…)

• Stable infrastructure; Flexibility/control

• Issues of airspace “ownership”• Carnegie Mellon Airspace Policy Guideline

http://www.cmu.edu/computing/wireless/airspace.html

• Bottom line – So long as we’re able to support their needs, faculty are thrilled we’re running the network

Page 5: Wireless Use at Carnegie Mellon Estimated 1000 Wireless Users ~600 Cards Sold at Computer Store 300+ Cards Donated by Lucent Significant Unsolicited Feedback–

General Interest

• Beginning in 1997/98 increasing push to

move from research (best effort) to

production (supported) network• Graduate Business School–laptop program• Faculty & staff from various disciplines• Computing services staff using heavily

• Users want email, web access in meetings,

between classes, for group projects, . . .

Page 6: Wireless Use at Carnegie Mellon Estimated 1000 Wireless Users ~600 Cards Sold at Computer Store 300+ Cards Donated by Lucent Significant Unsolicited Feedback–

General Use

• Heavy use by students, faculty and staff

• Mostly used for basic communication

(email, zephyr, web browsing)

• Other “more interesting” uses, ones we

hadn’t envisioned or tested for

• Very high convenience factor associated

with ‘anytime, anywhere’ network access

Page 7: Wireless Use at Carnegie Mellon Estimated 1000 Wireless Users ~600 Cards Sold at Computer Store 300+ Cards Donated by Lucent Significant Unsolicited Feedback–

Date: Wednesday, May 03, 2000 3:38 PM -0400From: "J. Ray Scott" <[email protected]>To: [email protected], [email protected], [email protected]: Wireless

Well, it's a long way from the days of signing up for time on the teletype pool in Science Hall 5202! My guys were busting for a) the wireless to be up in this building, b) me to buy them some PCMCIA cards, and c) the Pittsburgh Spring weather to cooperate. Today was finally the day when it all came together.

Now, I still need to figure out if we're more productive than when we had the teletypes. It's an open question! :-)

J Ray

General Use

Page 8: Wireless Use at Carnegie Mellon Estimated 1000 Wireless Users ~600 Cards Sold at Computer Store 300+ Cards Donated by Lucent Significant Unsolicited Feedback–
Page 9: Wireless Use at Carnegie Mellon Estimated 1000 Wireless Users ~600 Cards Sold at Computer Store 300+ Cards Donated by Lucent Significant Unsolicited Feedback–

General Issues

• Competition for attention in meetings

• Increasingly used in lieu of traditional network (at least for some of us)

• Mobility & scaling (single subnet now)

• Only cost to user is card purchase• promote use, recognize costs, upgrade

service

• Bottom line – As supplement to the wired network, huge success

Page 10: Wireless Use at Carnegie Mellon Estimated 1000 Wireless Users ~600 Cards Sold at Computer Store 300+ Cards Donated by Lucent Significant Unsolicited Feedback–

Academic Interest

• Support lab style use in classrooms

• All classrooms w/ projection, video, network, etc; not all students w/ computer

• Enhance communication outside class

• Increase interaction between instructor and students in large courses

• Support student software development projects on mobile computers

Page 11: Wireless Use at Carnegie Mellon Estimated 1000 Wireless Users ~600 Cards Sold at Computer Store 300+ Cards Donated by Lucent Significant Unsolicited Feedback–

Academic Projects – Wireless

Four classes in Business Administrationprogram – “Virtual Cluster” experiment

• Department proposed laptop ownership; but was rejected at university level.

• Challenge: find a way to supplement rather than require laptop ownership

• Solution was 30 laptops w/ wireless, checked out in the 10 minute window between classes and used in traditional classroom. And it worked….

Page 12: Wireless Use at Carnegie Mellon Estimated 1000 Wireless Users ~600 Cards Sold at Computer Store 300+ Cards Donated by Lucent Significant Unsolicited Feedback–

Virtual Cluster Evaluation

Student survey (didn’t meet-met-exceed): • Checkout (0%-19%-81%); in (0%-14%-86%)• Hours (24%-52%-24%)• Visio (6%-50%-44%)• Email (5%-35%-60%)• Web (5%-29%-66%)• File/print (0%-56%-44%)

• 95% used in class, 57% for every class; 67% used outside class

Page 13: Wireless Use at Carnegie Mellon Estimated 1000 Wireless Users ~600 Cards Sold at Computer Store 300+ Cards Donated by Lucent Significant Unsolicited Feedback–

Virtual Cluster Evaluation (2)

Faculty feedback (most active: Software Analysis & Design; used CASE tool in class)

• “It was a good pilot. Students were engaged.”

• Early bandwidth issues resolved by week 3• “Didn’t try to police them. They know I don’t

relecture so if they miss it, it’s too bad.”• Intent is to repeat (and expand) next year

• “I’ll get more creative” - more sophisticated exercises; collaborative work or exchanging work across teams

Page 14: Wireless Use at Carnegie Mellon Estimated 1000 Wireless Users ~600 Cards Sold at Computer Store 300+ Cards Donated by Lucent Significant Unsolicited Feedback–

Handheld Andrew Project

• Build on wireless & system infrastructure

• Enable handheld devices as full peers on the network; focus on groupware applications (email, calendar, zephyr)

• Funded by a grant, not operating funds

• Hardware grants for classroom use

• 300 HP Jornadas, 300 Lucent cards

Page 15: Wireless Use at Carnegie Mellon Estimated 1000 Wireless Users ~600 Cards Sold at Computer Store 300+ Cards Donated by Lucent Significant Unsolicited Feedback–

Academic Projects – Wireless+Handheld

• Wireless + Handheld • Modern Chemistry – Lecture course, 100

students; concept test delivered using Pebbles software (research project)

• Rapid Prototyping and Design – Software project course; student groups developed applications for handhelds

• Information Systems – System design project course; utilize web-based communication tool for teams

Page 16: Wireless Use at Carnegie Mellon Estimated 1000 Wireless Users ~600 Cards Sold at Computer Store 300+ Cards Donated by Lucent Significant Unsolicited Feedback–

Handheld Class Use Evaluation

• Student survey (both classes)• 20% used daily, another 48% few x/week• 75% used concept test, 46% web, 43%

email, 40% games (<10% other uses)• 91% classroom, 48% study area, 37%

lounge, 25% cluster; 25% dining, + outside• 43% believe that handhelds will eventually

be used widely in courses; 39% believe will be useful outside but not in class; 18% not useful at university

Page 17: Wireless Use at Carnegie Mellon Estimated 1000 Wireless Users ~600 Cards Sold at Computer Store 300+ Cards Donated by Lucent Significant Unsolicited Feedback–

Handheld Use Evaluation (2)

• Of 91% who used in the classroom:• 12% - neither positive or negative impact• 22% - impact was exclusively positive• 66% - characterized impact as both + and -

positive and negative• For the students using concept tests:

• 96% agree/strongly agree: concept tests are a useful part of the lecture

• 65% a/sa: liked handhelds for concept tests because others couldn’t see response

• 61% yes: should use next year

Page 18: Wireless Use at Carnegie Mellon Estimated 1000 Wireless Users ~600 Cards Sold at Computer Store 300+ Cards Donated by Lucent Significant Unsolicited Feedback–

Academic Issues

• Can be a distraction; no reasonable way to “shut off” the network access

• Mandate only for class (where do notes fit)?

• Something else for students to worry about• Bottom line – Students neutral to positive;

faculty go with student assessment. Big issue is whether we can/should support it or stop it. Are we just an MP3/browser/ email reader away from seeing 90% adoption rate?

Page 19: Wireless Use at Carnegie Mellon Estimated 1000 Wireless Users ~600 Cards Sold at Computer Store 300+ Cards Donated by Lucent Significant Unsolicited Feedback–

Final Thoughts

Questions?

Other Experiences to Relate

Discussion….