winter 2016 student handbook

8/19/2019 Winter 2016 Student Handbook

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St ud en t Li f e Hand b ook

2016

En g l ish Lang u age Cen t r e

Un i v e r si t y o f Man i t o b a


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Welcome to the English Language Centre

We are glad that you have chosen to study at the English Language Centre (ELC) at the University

of Manitoba in Winnipeg. Some reasons for choosing the ELC are quality instructors and programs,

low tuition costs, affordable cost of living, authentic English immersion experience, and a

welcoming multicultural society. Perhaps a friend or relative has benefited from the ELC and has

advised you to study here. Whatever the reason, we are happy that you have joined us. The staff

of the ELC looks forward to helping you prepare to succeed in the University of Manitoba degree

that you choose.

This orientation handbook will help you get the most out of your time with the ELC and will assist

you as you adjust to or continue your life as a student:

Academic Life – What to expect as you study at the University of Manitoba

Student Life – What extra-curricular activities are available?Canadian Culture – What you need to know to live in Canada

You will review some of these topics during the orientation process but it will not include all the

information in this handbook. Please read this entire handbook.

The staff of the ELC works as a team. If you have any questions not answered in this book, please

ask your instructors or any other staff member and they will be happy to answer your questions

concerning social and athletic opportunities as well as questions concerning the rules and policies

of the University of Manitoba.

All the staff at the English Language Centre wish you the very best.


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Life at ELC

Orientation

During the first three weeks of a term, ELC staff provides various orientation activities that help students

become acquainted with fellow students and their instructors, so that the transition to a new university,new classes, and a new culture becomes easier. These activities are fun, social, and interactive, as well as

informative. It is recommended that students participate fully in orientation activities because it can impact

a student’s academic success.

Daily Routine, Schedule, and Term Structure

The ELC has classes Monday to Friday during a term of 14 weeks (See Semester Structure below). Class

schedules will be provided at the beginning of each term, along with room numbers. Students may be

expected to move to different classrooms throughout the day.

The schedule for classes on the early schedule is:

MONDAY, WEDNESDAY, FRIDAY

Class 8:30-11:20 a.m.

Lunch 11:30 - 12:30

Class 12:30 – 2:20 p.m.

TUESDAY AND THURSDAY

Class 8:30-11:20 a.m.

Lunch 11:30 – 1:00 p.m.

Class 1:00 – 2:20 p.m.

The schedule for classes on the late schedule is:

MONDAY, WEDNESDAY, FRIDAY

Class 11:30am-1:20pm

Lunch 1:30 - 2:30pm

Class 2:30 – 5:20 p.m.

TUESDAY AND THURSDAY

Class 11:30-12:50 a.m.

Lunch 1:00 – 2:30 p.m.

Class 2:30 – 5:30 p.m.

There are three terms per year (7 weeks of class, a one week break, followed by another 7 weeks of class).

The first few days of the term consists of orientation activities outside and inside the classroom. Then thecore curriculum begins, leading toward a mid-term exam. After this students have a week off. Then, the

following seven weeks students continue with the curriculum and may work towards larger, more

demanding projects, as well as a CanTEST and/or final exam.

Attendance (Absences and Lateness)

Class attendance is especially important in an intensive academic program. Therefore, students must not

miss more than 10 classes in a single term. For level 5, the slot D class is only allowed 6 absences. Three (3)

lates count as one (1) absence.

If any student misses 15 minutes or more of any class, they will be marked absent. It is advised that all

students attend class every day, or if they must miss class due to illness, they must contact their instructorand obtain any assignments they may have missed.

Student Cards

You should pick up your student identification card during the first week of class. You should keep it with

you at all times. Your student card is used to check out bookings at the library and have access to all other

student services on campus. To take the photo and get your card, you can go to room 400 University


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Centre (Photo ID Centre). If there is a problem getting your card please go to our main office (520

University Centre) for assistance. If your student ID card is lost or stolen, go to 400 University Centre. There

is a current fee of $17 to get a replacement card.

University of Manitoba E-mail

All students are eligible for a UM email/Internet computer account. All UM students must activate their IDand receive a myumanitoba email account. The University/ELC will only use your U of M email account to

send emails to you. The University will not email your personal e-mail account.

To create your UM email account, please go to the website and watch the tutorial video on how to get your

new account: http://umanitoba.ca/computing/ist/accounts/claimid.html

You must have an activated student card to access your email.

Graduation

At the end of every term, all students are welcome to attend graduation. Here, students who receive

passing marks are recognized and receive a certificate. Awards are given for outstanding academicachievement.

If you will be out of town at the time that certificates are being distributed and you want a friend or family

member to pick up your marks for you, you must fill out a Consent Form in advance, at the ELC office 520

University Centre.

Academic Life

Marks and Transcripts

Students can access their attendance and marks on UMLearn. These marks may not be updated daily, butwill be submitted each month. Please consult your instructor for these submission dates. We do not issue

letters or transcripts with course marks, as we are a Pass/Fail recognized course only.

Your marks are for your information only. Only you and your instructor know them. If you would like

someone else to have access to your marks, or to pick up confidential and personal items for you, you must

fill out a consent form at the ELC. The person who has permission to access your information or documents,

must present photo ID to receive that information.

The ELC does not issue transcripts, so if you want an official transcript , you may go directly to the

Registrar’s Office at 400 University Centre. Please note that the University of Manitoba transcript will only

show if you passed, failed or voluntarily withdrew (VW’d) from your ELC course. The transcripts do notshow course grades. Official transcripts cost $13.00 per copy which can be received within two business

days. If you would like the transcript the same day as your request, the cost is $25.00.

If you would like a Confirmation Letter , because you need to show proof of study in the English Language

Centre to give to another institution, please contact our front office. This may take up to two business days

to process.


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Voluntary Withdrawal

If you know you won’t pass your course and you do not wish to see a fail (F) on your transcript, then you

have the option to voluntarily withdraw (VW).

Please know that there are many consequences when you VW, including:

•

You cannot attend class• Your health insurance will be invalid

• You may be asked to leave Homestay

• You are not eligible for a refund for tuition fees

• You will not be eligible to write the end of term CanTEST

It is important to talk to your instructors and the Program Coordinator if you need help making the decision

to stay in class or VW. If you still wish to VW then you need to do so before the deadline (ask your

instructor), then you will need to make an appointment with the Program Coordinator by going to the front

office in 520 University Centre. You will also have to make an appointment to see the Homestay

Coordinator if you are currently in a Homestay.

Failing

If a student fails, either by absences or by final course grades, the student still has the opportunity to write

the end of term CanTEST to be promoted to a higher level. However, if you fail, an F will still appear on

your transcript for that term, even if you have been promoted.

Repeating a Level

The ELC wants students to succeed and transition forward in the program. Students who repeat a level

twice or more are required to meet with the Program Director before they can fully enroll in the ELC again.

The Program Director will discuss programs in other institutions that may better suit the student, or whatthe student will do differently to succeed in their studies.

Academic Integrity: Academic Honesty

ELC students are expected to demonstrate academic integrity, or what is also called academic honesty. This

idea means that any ideas that are not the student’s ideas should be cited and referenced properly, for the

purposes of research papers, debates, seminars, or any other assignment that requires research. This is

because these ideas are understood as the author’s property, similar to owning a house or land. No one

else is allowed to take it.

This means, for example, that information from other students, the Internet, articles, magazines, books and

so on, must be accompanied by an APA, MLA, or other citation format. So students cannot copy in part or in

full, any information from any source, without citation. This is called plagiarism and Canadian universities

do NOT tolerate it. The rules of citation are explained in classes and students are required to learn this

information. If they are unsure, they should ask their instructor for further advice.

Plagiarism or cheating has penalties at The University of Manitoba. They range from resubmitting the

assignment to failing a class and even expulsion from the university.


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In the booklet used by Student Advocacy, entitled “Cheating, Plagiarism and Fraud ,” students can avoid

plagiarism if they:

• Know the rules, including the specific rules for the specific assignment.

• Do not work with a fellow student on any assignment unless authorized to do so. It is

called ‘inappropriate collaboration’ if you exceed the amount of group work expected

by the professor.• Acknowledge all assistance received, including help from friends or others in terms of

proofreading, suggestions or information.

• Do not submit work that is not entirely yours i.e., use of another student’s essay, use of

a downloaded essay from the ‘Net’ (Internet), use of an assignment purchased from a

service/agency.

• Do not cite in your bibliography any books, articles or other sources e.g., including the

World Wide Web, which you have not used for the assignment in question.

• Do not lend your work to other students unless you feel certain they will not use it

dishonestly.

• Keep a photocopy of all assignments, essays, and reports you hand in to be graded.

Keep rough copies and notes until your final grade is received. Notes and rough copiescan constitute valuable evidence that your work is your own.

• When saving electronic files, save the drafts of assignments/papers under different

versions. This maintains a record of your work as it develops to the final version.

• If you submit an assignment by sliding it under an instructor’s office door (not

recommended), confirm the next day or as soon as you can that the assignment was

received. Make a note of the actual time and date of submission.

• The assignment you prepare for one course should not be used for a different course.

This is called ‘duplicate submission’.

• When in doubt about any practice, ask your instructor. Do not rely on friends, relatives

or fellow students for information about what is acceptable academic practice in a

particular course or discipline.• When material you read impresses you, be particularly careful to use you own words.

Use quotation marks and cite sources whenever you use the words of another, even

phrases only one or two words in length. Acknowledge all sources of information and

inspiration. (pp. 6-7)

Language translators

Students in the ELC are studying intensive academic English, and to prove they are ready to transition to the

next level, or to university, they must demonstrate their language skills through assignments, quizzes, and

exams. Therefore, students must NOT use translator to complete in-class or out-of-class assignments, tests,

quizzes without the permission of their instructor. If students use translators without permission,

administration will view this as plagiarism (cheating) and the students will receive a zero on that

assignment. In addition, students should not be using translators to read content in their first or preferred

language either, as this does not help students gain proficiency in English.


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Rules for Tests and Exams

1. Do not sit near your friends.

2.

Cover your answer sheet so others cannot see it.

3.

Do not look around the room while writing a test or exam.

4.

Do not communicate with any other student during a test or exam. Communicate only

with the instructor. Only speak English while taking a test or exam.5.

Arrive on time. Hand in all papers as required.

6.

If you hear of anyone obtaining information about a test or exam in advance, report it to

the instructor without delay.

7. Report to the instructor any suspicious behavior of other students writing in the exam.

8. If you have any concerns about the administering or supervising of a test, please let

instructors or other authority know your concerns.

9. Do not take any notes, books or any other items into a test or exam except those which

are authorized. If you are unsure of what is permitted, always ask.

IMPORTANT: Students cannot have a phone on their person while writing

exams, even if they do not turn it on or use it at all. All cell phones or other

electronic devises must be placed in their school bags at the front of the room.

If students are caught cheating, they may receive a failure on their exam (this means a grade of

zero). Students are reminded before and at the beginning of exams. It is the student’s

responsibility to understand this policy and follow this expectation.

Procedure for Academic Dishonesty

Academic honesty is taken very seriously in the ELC and the University of Manitoba. If a student is caught

cheating, there is a set procedure instructors will follow:

• In the first case of academic dishonesty, the student will first be informed by their instructor that

they have been caught and will be provided proof of their cheating. Then the instructor will write a

report of the situation for the Program Coordinator and a meeting will be set up between the

Program Coordinator and the student. Proof of academic dishonesty will be provided by the

instructor for the Program Coordinator. The student may receive a zero on the assignment or

might have a chance to redo the assignment. The act will be recorded on the student’s academic

history.

• If the student has a second instance of academic dishonesty, the student must go through a similar

procedure as the first case of cheating. The student will again need to see the Program Coordinator,

and the act will again be recorded on the student’s academic history. The student might be given

the severe consequence of failing the course or expulsion from the program. Being removed fromthe program will depend on the seriousness of the situation.


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Classroom Expectations

It is important for students to understand these basic guidelines for their classes:

• During the first week of classes, introduce yourself by telling your instructors some of your interests

and academic goals.

•

Instructors expect students to participate in class and ask questions, so make sure you are listening

in class and asking or answering questions. Instructors welcome questions and comments from

students, so do not be afraid to ask questions if you are unsure of something in the lesson or wish

to share your opinions or ideas.

• If you are sleeping in class or coming to class late, this is disrespectful and disruptive to your

classmates and instructor.

• It is policy of the ELC to speak only English in the classroom. This is so everyone in the classroom, no

matter their original language, feel included and involved. Speaking only English during class time

helps you learn faster and it creates a respectful relationship between you, your classmates and

your instructors.

• Students should always be prepared for each class by having a pen and all papers put into a binder.

• Students must have their homework and assignments for each day completed before class time

(Pages are printed, stapled, and ready to hand in). When prepared, students will often participate

better and achieve higher marks than those who do not complete their homework.

• If you cannot attend a class, you should let your instructors know by emailing them a few days

beforehand or on the missed day before class, explaining your reasons for being absent. You

should ask your instructors if there is any homework you missed or will miss, and if you can do the

homework for the next class.

• Contacting your instructors before class is important, especially if you have an assignment due,

have a test, or a presentation. If you do not contact your instructor before class begins, you will nothave the opportunity to make up missed marks.

• Instructors are always glad to talk with their students, but may not have time during or after class

to do so. If you need to discuss something with your instructor that may take some time, ask your

instructor if you can set up an appointment to meet them outside of class time.

Student Concerns and Resources

If students have a concern about their class, marks or anything else related to their educational experience

and success they should:

1. Speak to their instructor as soon as the issue emerges

2.

If the concern remains, then students can make an appointment to speak to their ProgramCoordinator. Level 1-4 Coordinator is Darlene Liutkus and Level 5 Coordinator is Morgan Klachefsky.

3. If the concern still remains, their Program Coordinator will guide them through the next steps.

Other supports are counselors at the Academic Learning Centre (201 Tier), the Student Counselling and

Career Centre (474 University Centre), the International Centre for Students (541 University Centre) or your

Homestay families.


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Student Advocacy

The Student Advocacy Office provides confidential centralized services for receiving student complaints

and grievances. This centre serves as a general information source for students regarding their rights

and responsibilities. Students are assisted in the resolution of any problems or concerns resulting from

academic and/or discipline decisions. Students are advised of policies and procedures to follow, both

informally and formally through appeals. Where appropriate, referrals will be made to other campusresources. Some examples of services by Student Advocacy include:

• providing information on policies/rules

• seeking out information regarding the process, the issues

• obtaining documentation to support student’s request

• setting up and attending meetings with students

• all forms of communications

• assisting with formal appeals

• representing students at the appeal hearings

ELC Student Advisor

The ELC Student Advisor helps ELC students to recognize and pursue their academic dreams and to

make a successful transition into the University of Manitoba.

The Student Advisor will:

• Provide information about a student’s short and long-term goals

• Provide guidance regarding University of Manitoba policies, entrance requirements and help with

admission documents

• Provide information about faculties and programs at the University of Manitoba

• Help students to learn how and where to find academic information

• Make referrals to other resources on campus

• Identify potential social and/or cultural barriers and help students problem solve

•

Explore options based on brief credit assessment, transcript review, and personal interests

• Coordinate faculty information sessions that ELC students may attend

• Facilitate Socio-Cultural Training to help students improve communication skills

To see the Student Advisor, Helen Wang, students must make appointments at 520 University Centre.

For reasons of privacy, please expect to visit the Student Advisor by yourself (not with a friend).

Student Accessibility Services

Student Accessibility Services (SAS, formerly Disability Services) provides support and advocacy for

students with disabilities of all kinds:

• Hearing

•

Learning

• Injury-related

• Mental Health

• Physical

• Visual

• Temporary (such as breaks or sprains)

SAS acts as a liaison between students and the faculty and staff of the U of M as well as support

agencies within the province of Manitoba.


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ELC’s Student Life Program

Student Life is a program that fosters community within the English Language Centre (ELC) and the greater

University of Manitoba. In other words, the ELC is a community within a community. Its mission is to

promote and support student’s educational experience by responding to the social, cultural, and athletic

needs of students. Therefore, the Student Life Program seeks to provide ELC students with opportunities to

interact with and participate in various communities within the ELC, the University of Manitoba, and within

Winnipeg.

Student Life Activities Include:

• Language Partners

• Sporting events

• Social events

• Field Trips

• Workshops

The Student Life Group Leaders develop and lead the social, sport, and cultural events and field trips for ELC

students. Since the leaders are current UM students, ELC students can take this chance to interact with

their leaders and learn more about Canadians, Canadian culture, and university life.

The Language Partner Program matches ELC students with various volunteers from the community who

give their time to help students practice their informal listening and speaking skills. In addition, Language

Partner volunteers can provide a Canadian contact/friend.

Sporting events occur generally twice every month on a Friday afternoon. Students may participate in a

variety of sports, such as soccer, 3-on-3 basketball, or badminton tournaments. Sign-up sheets are

distributed in classes with information about time and place.

Social activities also happen throughout each term. The student life leaders schedule these social activitiesand will inform students when they are happening. These opportunities are meant for students who are

interested in meeting other students, while spending time together eating at a restaurant, going to the

park, and so on.

Field trips are part of the English Language Centre curriculum and give students an opportunity to practice

their English in different settings. Often they are settings that are social and informative about some aspect

of Winnipeg or Manitoba. Students can gain insight into Canadian culture.

Workshops are meant to educate ELC students on a range of topics and issues that relate to studying at the

U of M and to living in Winnipeg. Common topics include: health, nutrition and fitness; stress and mental

health; sexual health and relationships.


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Bison Grocery Run

The Bison Grocery Run is a service offered to students requiring groceries on the weekend. A free shuttle

runs between University Centre and Superstore (on Bison Drive) on Saturday and Sundays between 12:00

pm-3:30pm. Students can just show up and transportation will be provided for them to and from the

grocery store.

Available during regular Session (September - April)For general information, please phone: 204 474 6822 or email [email protected]

Carpooling

Want to save money and be environmentally friendly? The UMSU Carpool Registry connects you with other

University of Manitoba students in your area who also need to get to and from the University. This free

service is available at the Fort Garry and Bannatyne campuses. Visit www.carpool.ca

Safety on Campus

If you experience a crime on campus, the emergency phone number is 555 which can be dialed from anycampus telephone. To protect yourself, there are various programs to help keep you safe. Students can

request a Safewalk 24 hours a day, 7 days a week. A Student Patrol or a Constable will accompany students

from one university location to another, even to your bus stop or car. They can be reached at 474-9312.

The campus is regularly monitored by a Police Bike Patrol Unit. This highly effective crime prevention

program runs from May to October.

Throughout the university there are Code Blue Stations and Red Phones. They have a blue light and the

word “Emergency” written on the side. These telephone stations are a direct line to Security Services.

Constables are immediately dispatched to your area.

Recreational Services

Recreation Services: To access the campus recreation facilities you will need an active Recreation Services

Student Membership. You can sign up at the Frank Kennedy Centre (204 474 6100) or Max Bell Centre (204

474 8634). Or visit their website at: www.umanitoba.ca/faculties/kinrec/bsal/membership

The cost of membership for a U of M student for Fall 2015 term is $76.43. Please contact Recreation

services for other rates.

Membership includes:

Cardio and resistance training areas

200-meter elevated running track

On-site certified Fitness Attendants

Rental sports equipment

Six-lane saltwater swimming pool anddiving area

Three multi-use gymnasiums

Four squash and five racquetball courts

Three indoor and four outdoor tennis

courts

Two indoor tracks

Ice rink

Table tennis

Circuit Training Studio

On-site certified Fitness Attendants

Locker room and shower facilities

Rental sports equipment

Dry sauna

Frank Kennedy Centre Max Bell Centre

Weekdays: 6:30 am – 10:00 pm Daily: 6:30 am – 12:00 am (Midnight)

Saturdays: 8:00 am – 7:00 pm

Sundays: 9:00 am – 7:00 pm

mailto:[email protected]:[email protected]://www.carpool.ca/http://www.carpool.ca/http://www.carpool.ca/http://www.carpool.ca/mailto:[email protected]


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Parking on Campus

Student permits are effective from September 01 to April 30 (8 months) and are valid only in the assigned

area which is designated on the permit. Check the website for summer session and monthly parking.

Vehicles must be parked within the numbered stall structure of the lot (no parking beyond or between

rows). All reserved parking on Campus is assigned by lot or area on a “scramble” basis (no assigned stalls).

The various reserved student areas are indicated on the parking map. When parking in these areas, thedriver must display their valid parking permit for that lot during weekdays from 7:30 am to 4:30 pm.

Contact Parking Services for parking permits:

Welcome Centre Building, 423 University Crescent

Tel: 204 474 9483 8:00 – 4:30 pm

Email: [email protected]

http://umanitoba.ca/campus/parking/student/index.html

Communication

Telephone Manitoba Telephone Systems provides international communication services, as does Rogers. YAK

is a long distance alternative that advertises five cents a minute to China, for example. Dial 10 10

925 + 1+ area code + number or 10 10 925 + 011 + country code + number. Check out www.yak.ca

for more information. There are many other phone plans and phone cards available. Check out

“Best Time” phone cards for rates of less than five cents a minute to China. These phone cards are

available at a variety of locations in Winnipeg, such as convenience stores, grocery stores, as well as

Answers on the first floor of University Centre.

Fax

Facsimile services are available at small businesses for a fee. The Digital Copy Centre at 118

University Centre also provides international fax service.

Computers on Campus

There are fourteen computer labs on campus available for student use. Visit the University of

Manitoba website for details.

Career Services

The Career Resource Centre is open Monday-Friday 8:30-4:30 and is located at 474 University Centre. This

centre will help you establish a career direction and a plan for reaching your goal through workshops,

inventories, and personal counseling. For more information, call them at (204)474-9456.

www.umanitoba.ca/student/counselling

Working on Campus

International students must have the appropriate authorization and documentation issued by Citizenship

and Immigration Canada before beginning any employment or volunteer activities in Canada. Visit the ICS

website for general information on working and volunteering in Canada, or visit the International Centre for

Students in room 541 University Centre. http://umanitoba.ca/student/ics/visa/work.html You must have a Social Insurance Number to receive payment for work in Canada.

mailto:[email protected]://umanitoba.ca/campus/parking/student/index.htmlhttp://umanitoba.ca/campus/parking/student/index.htmlhttp://www.yak.ca/http://www.yak.ca/http://www.yak.ca/http://www.umanitoba.ca/student/counsellinghttp://www.umanitoba.ca/student/counsellinghttp://www.yak.ca/http://umanitoba.ca/campus/parking/student/index.htmlmailto:[email protected]


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Health Clinics Nearby

Pembina Village Walk-in (204)261-4691

2-2077 Pembina

MON-THURS until 4 pm

FRI-Until 11:00 am

Bus #72/78

Winnipeg Clinic (Richmond West) (Across from Safeway) (204) 269-7755

130-2855 Pembina

MON-FRI until 6:30 pm

SAT/SUN until 3:30

Bus # 62

Riverwood Medical (Beside Rexall Pharmacy) (204) 452-3345

1295 Pembina

MON-FRI (9:00 am – 5:00 pm

*Walk-in Time 9:30-11:00 am

Vista Medical (204) 257-3328

B-1633 St. Mary’s Rd

MON-FRI 9:00 am – 9:00 pm, Sat 10:00 -4:00 pm

Linden Ridge Medical

E-123 Scurfield (204) 488-9988

MON-FRI 5:00 – 7:00 pm, SAT 9:00 – 12:00

Manitoba Family Doctor’s Line (204) 786-7111

(to find a permanent family doctor while living in Winnipeg)


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Lodging Options, Expectations and Responsibilities

Renting

If you are planning to move and/or rent, please visit the websites below for information on apartment

rentals in Winnipeg.www.places4rent.com, www.rentcanada.com/winnipeg, www.homebase.ca,

www.relocatecanada.com/winnipeg/rentals, www.newjourneyhousing.com

For Tenant and Landlord Responsibilities, please visit www.gov.mb.ca/cca/rtb

If you are looking for an apartment off campus, check with the International Centre for Students (ICS) or

with your instructor to make sure that the apartment is located in a safe area of the city. To protect your

belongings in case of fire or theft, it is advisable to purchase insurance for the contents of you apartment.

To do this, you can go to Campus Insurance in 116A University Centre (phone: 204 261 7771).

Transportation

Taxi Services

Unicity Taxi 204 925 3131

Duffy’s Taxi 204 925 0101

Blueline Taxi 204 925 8888

Taxi Cab Safety

Taking taxi cabs are generally safe, but if you follow these rules you will reduce the risk of being mistreated

or overcharged:

1.

Always sit in the backseat

2.

Never accept an invitation to the driver’s home or anywhere else.

3.

Look for an identification number in the cab, if you can’t find it ask the driver and write it down.

4.

Know what time it is when the cab picks you up and what exact location you are at.

5. Make sure the meter is running when you enter the cab.

6. If something seems inappropriate or uncomfortable, ask the driver to pull over, and get out of the

car immediately. Always keep your cellphone on hand to call 911 if help is needed (don’t put your

cellphone in the trunk of the car).

Winnipeg Public Transit

Post-secondary monthly bus passes are available at Answers, on the 1st floor University Centre only withyour valid student card. Remember to keep your bus pass and receipt for a rebate from the government

when you file your income tax as you will get 15% back. To obtain information about using the bus from

Winnipeg Transit, visit http://www.winnipegtransit.ca. On holidays, Saturdays, and Sundays, transit

services are limited so be sure to check bus schedules. Also, during university exams and spring/summer

sessions, many bus routes have fewer buses.

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Bus Stop Signs

Bus stop signs provide bus departure times for all buses servicing the stop. The signs display the

route number on the far left with the bus destination written out in the centre and the departure

time displayed on the right. The departure time is displayed two different ways. Buses that will arrive

in less than 15 minutes are displayed in “minutes to next bus” while buses that will arrive in more

than 15 minutes are displayed showing the actual time they will arrive.

Ride by Route Number

Winnipeg Transit identifies bus routes by a route number, route name and route destination, for

example, #75 Crosstown East to University of Manitoba. The route name is usually the major street

on which the bus travels. The route destination shows where the bus is going.

Telebus

Each bus stop sign in Winnipeg shows a five-digit bus stop number. When you call Telebus at 204 287

7433 and enter the five digit bus stop number, a recorded message will tell you when the bus will

arrive at that bus stop. You can also find Telebus information in the Winnipeg Yellow Pages with the

red edge, under Transit Guide, Telebus Directory and Maps. Also view the web site at

www.winnipegtransit.com. Click on “navigo” for an individual trip map.

Bus Pass

Using a Post-Secondary Pass, qualifying Post-Secondary students can take advantage of 50% savings

each month, compared to full cash fare, used twice daily. These can be purchased at “Answers” in

University Centre.

Bus Fare Pricing

Post-Secondary bus passes must be shown with a valid student ID card to the bus driver.

*Fares may change. Please check with www.winnipegtransit.com for current rates.

Transfers

If you use bus tickets, not a bus pass, ask for a transfer when you pay your fare on the bus. Transfers

are valid on the date they are issued. They allow you to transfer to other buses until the expiry time

shown on the transfer (1 full hour). This includes a return trip on the same route if within the valid

time.

Full Fare* 2016

Cash 2.65

Ticket 2.30

Max 5 (Weekday Pass) 20.70

SuperPass (Mon-Sun Pass) 23.00

Monthly Pass 88.55

Post-Secondary Monthly Bus Pass 70.85

http://www.winnipegtransit.com/http://myride.winnipegtransit.com/fares/postsecondary/http://myride.winnipegtransit.com/fares/postsecondary/http://www.winnipegtransit.com/


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Manitoba Driver’s License

For information to obtain a Manitoba drivers license can visit the Manitoba Public Insurance website with

information on driver licensing. The test is available in 26 languages! You must be a minimum of 16 years

old to apply, and consent of either a parent or legal guardian is required for anyone under 18 years of age.

http://www.mpi.mb.ca/en/DL/DL/Testing/Pages/requirements.aspx

Safety in Canada

By international standards, Canada is generally a safe country. There are many systems in place to provide

this level of safety: police and fire departments, safe roads, and bright streets, all help to reduce crime.

However, crime does still happen in Canada, and students need to take steps to protect themselves and

their belongings.

Personal Safety around Winnipeg:

• On the street, particularly at night, tell your Homestay family or friends where you are going. It’s

important to always be alert of your surroundings and walk with confidence. Know where you are

going and trust your instincts. Walk on well-lit, busy streets and try to walk with someone you

know. Avoid isolated areas, such as parks, leave uncomfortable situations immediately, and never

hitchhike (take transportation from a stranger). Also, walk facing traffic instead of the same

direction of traffic so you can clearly see the vehicles around you and avoid accidents.

• Do not carry large amounts of money and leave your passport in a safe location at home.

• Never carry any kind of weapon – they are illegal and may be used against you.

• Never share bank pin (password) numbers with other people.

• If you rent an apartment, never let (“buzz”) people into the building you do not know and refer

them to the manager. Look through the peephole in your door before opening it. Lock your door,

especially when you leave, even for a short time.

•

If you are in trouble or see a crime in progress call 911 – which phones police, fire, and ambulance.You do not need coins to call this number from a pay phone. Try to relax and tell the operator your

language. Interpreters in 140 languages are available.

Safety on Campus

University Security can always be called, 24-hours a day at 1-204-474-9312.

Be sure not to leave any valuables (cell phone, laptop, back packs) unsecured when studying on campus in

the libraries or empty classrooms. When studying at night or during quiet times on campus, find

somewhere safe to study which is well-lit and has other people around. Study with a friend and always tell

your friends where you are going.

Safewalk Program

When on the University Campus, students can use the Safewalk program. When you would like

someone to walk with you to your car or bus, stop, you can call the Safewalk program. The Student

Patrol consists of students from The University of Manitoba who work on a part-time or volunteer

basis. The patrols work in pairs and can be easily identified by their blue 'Safewalk' jackets/shirts

with yellow lettering and picture I.D. cards. The patrol teams are in constant contact with the

Security Services via two-way radios.


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Code Blue Stations

Emergency telephone stations have been installed in several key remote areas of both the Fort

Garry and Bannatyne Campuses. These stations consist of a 9 foot high pole that will provide area

lighting, project a visible blue light 24 hours a day, and provide instant two-way voice

communication with the Security Services Department, if the emergency button on the pole is

pushed. The Code Blue Poles are a welcome sight when walking alone at night. These poles arehighly visible and strategically placed at various locations throughout the campus. When a Code

Blue alarm is activated, Security Guards will be priority dispatched to the location and, in most

cases, will arrive in under 2 minutes.

Laws: Basic Rights and Freedoms

Some of the basic rights and freedoms that will be outlined in this section may not be something we agree

about on a religious basis but we must all be aware of what the government and laws in Manitoba and

Canada require of us. The following are a list of the basic rights and freedom we are to extend to our fellow

residents in Manitoba and Canada.

A) All employees are to be treated appropriately within the law, and the employer’s decisions are based

on whether or how to serve a customer is based on that person’s merits, without regard for ancestry,

color, nationality, ethnic origin, religion, age, sex, sexual orientation, marital or family status, source of

income, political belief, or disability.

B) People are protected from differential treatment based on a person’s actual or presumed sexual

orientation or his or her association with a person who is gay, lesbian or bisexual.

C) People are protected from unreasonable discrimination arising from a person’s actual or perceived

physical or mental disability.

D) Women cannot be unreasonably discriminated against in any aspect of employment because of

pregnancy, the possibility of pregnancy or circumstance related to pregnancy.

E) Everyone has the right to equality of opportunity. Individuals are not to be harassed because of a group

to which they belong.

F) Discrimination is prohibited when it is based on a person’s physical or mental disability, actual or

perceived. This includes protection from discrimination that is based on a person having AIDS or HIV

Infections.

G)

Employers, landlords and businesses are required to reasonably accommodate the special needs of

individuals where these needs stem from the group factors specified in the Manitoba Human Rights

Code.

Domestic Violence & Abuse

Abuse is defined as any kind of verbal, physical or sexual assault on a person, causing emotional or physical

injury. Manitoba has a zero tolerance policy towards domestic abuse. This means that violence in the homeis not tolerated. Abuse towards partners (spouse, common-law spouse, girlfriend, boyfriend, or other

intimate partner – past or present) is against the law and is treated very seriously by justice officials. This

also applies to child abuse and abuse of the elderly. When any person is at risk of being hurt, everybody has

a legal obligation to report this to the authorities.


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Sexual Harassment & Assault

Sexual harassment is one of the types of conduct that is prohibited under the Human Rights Code. It is not

allowed in areas of employment, housing, education and services. Sexual harassment is defined as a course

of abusive, unwelcome conduct or comment made on the basis of gender, or any sexual solicitation

or advance that is unwelcome, especially if it may reasonably be seen to be putting a condition on

employment, success in education, or the receiving or withholding of any benefit or service.

Sexual harassment can be one of the following:

• Unnecessary physical contact, such as a touching, patting or pinching

• Demands for sexual favors in return for a promise of a reward or reprisal

• Unwelcome sexual remarks or jokes that denigrate (degrade) one’s gender

• Displaying derogatory materials such as pictures, cartoons or printed matter

Sexual assault, or rape, is when someone forces or pressures you to have sex or touch you in a sexual way

when you do not want to be touched. When we think about sexual assault, many of us think about a

stranger attacking in a secluded area. Most sexual assaults occur with someone we know (a date, a friend, ahousemate, a tutor, etc). You have the right to say NO, no matter what has happened.

What is Sexual Assault?

•

an act of violence or aggression involving a sexual attack either verbal, emotional or

physical.

•

unwelcome sexual comments, harassment or threats that make you feel uncomfortable,

violated or under attack.

• touching in a sexual way without permission.

• forced kissing or fondling.

• forced oral, anal or vaginal intercourse (rape)

Without consent, it is Sexual Assault. (Source: www.Klinic.mb.ca)

What is Consent?

Consent is a freely given, enthusiastic and clear communication of agreement between two

people before participating in each sexual encounter and sexual activity.

Consent can be withdrawn at any time by any person.

Consent is NOT obtained when a person:

• is intoxicated or drunk

• is sleeping

•

is unconscious • is silent

• is not fighting back

• says no


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There are many self-defense classes that women can take to learn physical skills to protect themselves.

Security Services offers a R.A.D. (Rape Aggression Defense) Program which students can register for and it

teaches strategies and skills for personal safety. For more information on R.A.D. please contact

[email protected].

If you think you have been sexually assaulted we encourage you to contact Klinic Community Health

Centre (204) 786-8631 www.klinic.mb.ca (Open 24 hrs a day).

You can also contact the Student Counselling Centre on campus, at 474 University Centre 204 474-8592

www.umanitoba.ca/student/counselling

If you experience discrimination, sexual harassment, or personal harassment on campus or at any

University related events, contact the Confidential Intake Officer to schedule an appointment at the

University’s Human Rights & Advisory Services (HRAS), 406 University Centre, 204 474 6348,

[email protected].

After following the processes outlined by the HRAS office, if you feel that you’ve been treated unfairly you

can also contact Languages Canada, 5886 - 169A Street, Surrey, BC, V3S 6Z8, phone: 604 574 1532.

Canadian Culture

Communication

Open and clear communication is the best way to avoid misunderstandings. You are encouraged to ask

questions to your teachers, Homestay families and other people. If you do not understand an answer, it is

very acceptable to ask for an explanation. Generally, communication is Canada is informal. Unless you are

speaking to a health professional, family member or close friend, the person who asks “how are you?” is

not asking about your health. In conversations, most Canadians prefer to make eye contact, but this is not

the case for all cultures within Canada.

Privacy and personal boundaries

Canadians value their privacy and personal space. Canadians do not usually talk about personal matters

with people they do not know well. Also, there is usually a distance between people as they talk.

Roles of men and women

The roles of men and women in Canada are not as strongly defined as they may be in other countries.

Therefore, women work in positions that in some places are traditionally filled by men. This goes for

families as well. For example, many men cook and clean as much, even more, than women do.

Personal grooming and hygiene

Most Canadians shower every day, sometimes twice if they are participating in physical activity.

mailto:[email protected]:[email protected]:[email protected]


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Climate and Clothing

Winnipeggers enjoy four distinct seasons. There are significant temperature variations throughout the year,

ranging from highs of +35 degrees Celsius (+95 degrees Fahrenheit) to lows of -40 degrees Celsius (-40

degrees Fahrenheit). In extreme weather, winter and summer, your physical safety is a concern. The

average annual precipitation is approximately 535 millimeters (21 inches) per year, of which about 125

millimeters (5 inches) falls as snow.

The city is the sunshine capital of Canada, with over 2,300 hours of sun annually. The weather can vary

from day to day as well, so it is recommended that you check the forecast daily so you know how to dress:

http://www.theweathernetwork.com/weather/camb0244?ref=homecity

Spring & Fall:

Make sure that you have shoes that can make it through a bit of moisture and a light jacket that can

be layered with a light sweater. Umbrellas can be useful when it is raining. This is also the case for

Fall.

Summer:For leisure activities, most Manitobans wear shorts and short sleeved shirts or tank tops in summer.

In professional situations, it is expected that long pants or skirts be worn.

Winter:

Some visitors to Manitoba are shocked by the cold weather. With temperatures reaching -30 degree

Celsius, you want to make sure that you are dressed properly. Layering clothing is very important in

maintaining body temperature and in remaining dry. Four thin garments may offer greater flexibility.

Inner layer of Clothing: The best materials for underwear, long-johns, tights or undershirts are

polypropylene, silk, Coolmax, or other synthetic materials.

Middle Layer of Clothing: This layer should trap heat but keep wind and water out (Example:

Sweater).

Head: earmuffs, hood, balaclava, headband, toques (hat).

Neck/Face: scarf.

Core/leg: jacket and pants.

Hands: mittens, gloves.

Feet: boots.

If you dress warmly, you can keep active and enjoy snow sports, such as cross-country skiing,

downhill skiing, tobogganing, and more.

Parenting

The perception of what constitutes reasonable discipline has been changing in Manitoba and it may bequite different from practices in your country. The law in Manitoba discourages parents from using corporal

or physical punishments, and it is not acceptable to punish so harshly that you leave marks on a child’s

body. Children also must not be left at home unattended.


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Culture Shock

“Culture shock” refers to a natural psychological strain that happens to most people who leave their

country of origin and go to live in a foreign country for an extended period of time. It occurs because

people are unfamiliar with the new country, the behavior of people, the language, gestures, traditions, and

so on. For this reason, it is of particular relevance to international students. You will probably find that over

time, you will experience culture shock in four main stages:

1. The Honeymoon Stage: In the beginning, you are likely to feel excited. You are interested in the

new country and find people to be helpful and friendly. You feel excited about the future.

2. Problems: After some time goes by, you begin to feel that everything you do is difficult, such as

shopping, school, and communicating. It seems hard to make friends, you begin to feel homesick,

and begin criticizing the new country and stereotyping the people in it. This is what is commonly

referred to a “culture shock.”

3. Recovery: As you begin to use the new language fluently, everything becomes easier. You begin

to feel hopeful again.

4. Stability: You begin to feel at home in your new country. You have friends, you feel settled, and

find humor in prior situations. You are participating in some social and cultural activities, forexample, and are comfortable.

Remember that the variety of feelings you experience living in a new culture are normal and not everyone

experiences culture shock in the same way or for the same length of time. Talking to a trusted friend and

keeping focused on the positive things and less on the negatives is one way to cope with the change.

To help reduce Culture Shock, it is important to take care of your mind, body and soul. Examples of staying

healthy include:

• Eating nutritious meals

• Exercising regularly

• Drinking lots of water

•

Making time to relax and enjoy time with friends

• Talking to friends and family about any feelings of sadness and homesickness

If you would like to talk to a counsellor, you can also make an appointment to one at the Student

Counselling and Career Services, in 474 University Centre.

Additional Information:

Banking

There are many banks near the University of Manitoba. The University of Manitoba has a CIBC interact

machine (located on first floor of University Centre and in the Fletcher Argue Building) so if you plan to

make many interactions at the University of Manitoba, CIBC may be your bank of choice. Your bank of

choice here should be compatible with your international banking needs.

Most INTERAC and Credit Cards have $500.00 - $1000.00 limits. This means that in one day, you can only

spend that amount, even if you have more money in your account. If you plan to spend larger amounts on

a regular basis, talk to your bank or Credit Card Company.


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Websites on Winnipeg

History of Winnipeg http://www.winnipeg.ca/Services/CityLife/HistoryOfWinnipeg

City of Winnipeg homepage: http://winnipeg.ca/interhom

Things to Do in Winnipeg: http://www.tourismwinnipeg.com

Entertainment in WinnipegConcerts, Theatre & Ballet: www.cultureoneverycorner.ca

Venue for hockey games, concerts, and other performances: www.mtscentre.ca

Winnipeg’s football team: www.bluebombers.com

Movie theatres: www.winnipegmovies.com

Tourist site: www.theforks.com

Night clubs: www.clubvibes.com/nightlife/Winnipeg.html

Holidays

A calendar of events will be provided at the beginning of orientation. Keep in mind that during many

holidays, fewer services are available. However, essential services, like hospitals, are open.

CANADIAN HOLIDAYS

New Year’s Day January 1st

Louis Riel Day 3rd Monday in February

Victoria Day Monday preceding May 25th

Canada Day July 1st

Labor Day 1st Monday in September

Thanksgiving Day Second Monday in October

Remembrance Day November 11th

Christmas December 25th

Boxing Day December 26th

EMERGENCY PHONE NUMBERS

On Campus:

Fort Garry Campus: 555 or 204 474 9341

Non Emergency Help: 204 474 9312

Cell Users #555

(MTS and Rogers users)

Off Campus:City Police

Ambulance 911

Non Emergency (Police) 311

Klinic Suicide Crisis Line 204 786 8686

Health Links 204 788 8200

(Available 24 hours a day, 7 days a week, staffed with

registered nurses)

U of M PERSONAL CRISIS RESOURCE

Chaplains Office 204 474 8721

102Y University Centre

Counseling Services 204 474 8592

474 University Centre

Psychological Service Centre 204 474 9222

161 Dafoe Building

Human Rights & Advisory Services 204 474 7491

406 University Centre

The equity office provides advice and assistance with

human rights, sexual harassment, and discrimination.

Gambling Help Line 204 944 6382

http://www.winnipeg.ca/Services/CityLife/HistoryOfWinnipeg/CityHall.stmhttp://www.winnipeg.ca/Services/CityLife/HistoryOfWinnipeg/CityHall.stmhttp://winnipeg.ca/interhom/http://winnipeg.ca/interhom/http://www.tourismwinnipeg.com/http://www.tourismwinnipeg.com/http://www.cultureoneverycorner.ca/http://www.mtscentre.ca/http://www.bluebombers.com/http://www.winnipegmovies.com/http://www.winnipegmovies.com/http://www.clubvibes.com/nightlife/Winnipeg.htmlhttp://www.clubvibes.com/nightlife/Winnipeg.htmlhttp://www.winnipegmovies.com/http://www.bluebombers.com/http://www.mtscentre.ca/http://www.cultureoneverycorner.ca/http://www.tourismwinnipeg.com/http://winnipeg.ca/interhom/http://www.winnipeg.ca/Services/CityLife/HistoryOfWinnipeg/CityHall.stm


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Frequently Asked Questions

1. Do I have to attend field trips? Yes. It will count as an absence in class, if you do not attend.

2. How can I join a group of people who speak English and have fun together? Either through the

student life events at ELC, Language Partner program, events hosted by the International Centre

for Students 541 University Centre, or by joining an UMSU student group.

3. Have I applied to university? Check your application status at 520 University Centre.

4. Where can I get my Manitoba health insurance card? If you are eligible to apply for Manitoba

Health Insurance you must apply at the Manitoba Health Registration and Client Services at 300

Carlton Street, Winnipeg.

a. When can I get my health insurance card? Please apply for your Manitoba Health Card as

soon as possible when you arrive in Winnipeg.

5. Can I go to the doctor without my insurance card? Yes you can. Some clinics may refuse you if you

do not have it. Hospitals will always treat your medical needs but it may be a long wait time. We

recommend the clinic located at 104 University Centre. You will be billed for expenses if you do

not have a valid Manitoba Health Card.

6. Where can I get a bus pass? You can buy your bus pass from “Answers”. It’s an information booth

located on the first floor of University Centre (Beside GPA’s grocery store)

7. When do I get my student card? You can get your student card from room 400 University Centre

about 1 week after your start your program. a. Why can’t I use my student card? You might have an unpaid fee, or administrative hold.

Please ask at 520 University Centre.

8. I have some problems with my homestay. What should I do? Try talking about your problem with

your host family. If you are still having problems, make an appointment with Ann Friesen in 520

University Centre.

9. Where can I renew my visa? Visit the International Centre for Students (ICS) to get more

information about renewing your visa or study permit.

10. When should I pay my tuition fees for next term? Tuition fees are due 1-2 months before the next

term begins. If you do not pay on time, you may not be able to study next term.

11. I want to change my level, what do I do? After you’ve attended 2 full days of classes, you can

make an appointment with the Program Coordinator at 520 University Centre.


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Documents