winter 2002 semi newsletter

8/6/2019 Winter 2002 Semi Newsletter

http://slidepdf.com/reader/full/winter-2002-semi-newsletter 1/20

The Automotive Electronic Council(AEC) is working on aligning theQS-9000 Semiconductor Supplement to ISO/TS 16949. The

council has met twice and couldcomplete the document as early asMarch when ISO/TS 16949:2002 isexpected to be launched.

The document will bestraightforward with minor changesexpected. "There should be nosurprises,” said Chad Kymal, CEOof Omnex.

OMNEX

Navigator SEMICONDUCTOR AND ELECTRONICS

ISSUE

B U I L D I N G S U C C E S S W O R L D W I D E W I N T E R 2 0 0

Inside

3 Biggest Challenge for IG

QS-9000 Companies in aNutshell

Omnex News 4

5 Silicon Valley Training

Schedule

Thailand Training6

7 Malaysia Semiconductor

Training

Ann Arbor Headquarters Training8

Enterprise-wide Quality 10Systems: The Hitachi Cable

Story

TS 16949:2002Approved: The

Voten December 14th, theP-members of TC 176voted to approve the

balloting draft of ISO Technical Standard16949:2002 (Second Edition)by 79% (30 votes of approval,8 votes of disapproval and 9abstentions). Germany was theonly other P-member that hasa large domestic automotivesector that joined the US invoting against the TS.

O

The road to approval was bumpier

expected.continued on pa

of 20



Five Steps toTransition fromQS-9000 to TS16949:2002by Chad Kymal, CEO–Omnex

hatis

the

uture of

utomotive sector-specific quality

management system (QMS)

equirements? And what shouldour organization do to plan for the

ransition you need to seriously

onsider making in 2002? Inrevious articles, we have indicated

hat TS 16949:2002 will align with

SO 9001:2000. Also, the

nternational Automotive Task

Force (IATF) additions to TS6949, with only a few minor edits,

ave been mapped directly to ISO

001:2000’s structure. (Go to www.

mnex.com/news/news.html for more details.) Although changes

ould still be made, the issue

emains whether and when

utomotive suppliers shouldonsider making the switch from the

hird edition of QS-9000 to TS6949:2002. There are 5 steps your

rganization can take to use ISO

001:2000 and TS 16949:1999 and

e ready for the future.

continued on page 2

of 20



“The issue remains

whether and whenautomotive suppliersshould consider making the switch…”

Five Steps to Transition from QS-9000 to TS 16949:2002 (continued)

1. Create a Process Map and UnderstandCustomer RequirementsBefore you do anything, study your organization—

follow theproductdevelopmentprocessfromproductinitiationtoshippingandinterview

personnel in the process. Document the productealization process in your process map. Identify all theupport processes that affect the development and

delivery of your product. Next, decide whether theQuality Management System will support onlycustomers or whether it will satisfy the requirements of all the “interested parties” of your organization. Thismay result in incorporating many more processes toyour process map. Lastly, check to see whether theprocess map includes every TS-16949:2002 process.See Figure 1 Process Map below.)

2. Conduct Gap Analysisof the Existing System Now, examine the

documentation structurebehind your organization’sQMS. Do you have theeven procedures required

by TS-16949:2002?Typically, QS-9000companies will already havehese procedures. Next

verify whether you havedocuments needed by the

organization to ensure theeffective planning,

operation, and control of itsprocesses” and determine if both the operation and

control of these processesare effective.” The processmap is a good place to startevaluating yourdocumentation needs.Taking these steps shouldesult in the clarification of

your organization’s

documentation needs for satisfying customers and/ointerested parties. Once you have taken the stepsabove, it is now time to conduct an audit or gapanalysis to prepare for revision of your QS-9000-registered quality system to conform with TS16949:2002’s draft requirements. Implementing TS16949 requires two methodologies: Business OperaSystem (BOS) process, and the Process ReviewMethodology (PRM).

of 20



3. Implement BOS The first step in implementing BOS involves identifyingcustomer and interested party expectations. In workingwith our clients, our organization uses a process bywhich we list group and rate expectations using Post-Itnotes. Through these groupings into CustomerExpectations Categories, we are able to better align thecustomers’ or interested parties’ expectations withprocesses and metrics. Another key step in this

methodology is the use of alignment charts to link eachexpectation category to the key processes and processmeasurables that need to be measured and monitored.To effectively satisfy Subclause 5.4.1, Planning—QualityObjectives, of ISO 9001:2000, the organization shoulduse benchmarking to determine what its short- andong-term objectives should be. With BOS, theorganization will be on its way to achieving bothenterprise improvement and breakthrough processmprovement.

4. Implement PRM

PRM is a method of documenting and controlling QMSprocesses. It takes the processes in the process mapand your organization’s documentation and appliesProcess Flows (PFs), Process Failure Mode and EffectsAnalyses (PFMEAs) and Control Plans to ensure thedocumentation your organization has is effective andhat its QMS processes are under control. This

document links the BOS process measurables and thePRM approach.

5. Implement TS 16949:2002 One of the greatest challenges—and benefits—of

mplementing TS 16949:2002 is that it will require QS-9000-registered organizations to become customer-ocused as well as process-focused. Becomingcustomer-focused requires an organization tomplement a methodology like the BOS process,however, it also requires an organizational culturechange. Most important, implementing methodologieso become customer-focused and process-oriented do

not require any standards to initiate the process, so youhould start your organization’s change to the newequirements now, because they make business sensen an increasingly competitive marketplace.

An Alternative: The Minimalist ApproachMake No Change: This is the approach someorganizations may take. The inputs and outputsbetween two processes need to be carefully defined..

Organizations and auditors need to be careful not to

all into

continued on page 3

of 20



The US TAG voted to disapprove thedraft, which came down to three keyobjections:1. 7.4.1.2 requires an organization that isactively pursuing registration to TS16949:2002 to use only suppliers that areregistered to ISO 9001:2000 and thenhave a plan for evaluating those suppliersand helping them achieve conformity

with TS 16949:2002.

2. The US TAG and TG 18 leadership feltthat the addition of 7.5.2.1 to Subclause7.5.2 of ISO 9001:2000, Validation of Processes for Production and ServiceProvision, would be a hardship fororganizations registered to TS16949:2002 and their suppliers. Theywould have to comply with this“expanded” requirement in TS, which

would not have a clearly definedendpoint.

Transition (continued)rap of the minimalist approach. In effect, no improvementwill be evident in such a system. More important, theorganization will not make any movement forward inbecoming customer- or process-focused, which could be

detrimental in the long term.

Chad Kymal is CEO of Omnex, Inc., and a muchsought-after international consultant and trainer. He

was on the Malcolm Baldrige Board of Examiners and has a BSME

from General Motors Institute and an MS degree inIndustrial Operations Engineering and MBA from theUniversity of Michigan.

For the complete article, go towww.omnex.com/news/news.html

The Biggest Challenge for QS-9000Organizations In a NutshellThe Final Draft International Standard (FDIS) of the ISO/TS 16949:2002 is finallyavailable. Though the circulation is limited to a small circle, it is a sign that it will beeleased to the larger public. What is still missing is the Customer-Specific

document (GM, Ford and DaimlerChrysler) accompanying the ISO/TS 16949:2002tandard.

n a nutshell, the ISO/TS-16949:2002 is more influenced by the ISO 9001:2000Standard than any new automotive-related change. For the most part, the ISO/TS16949:1999 has now been faithfully mapped into the ISO 9001:2000 to create theSO/TS 16949:2002. Elements influenced by ISO 9001:2000 include 4.1 GeneralRequirements, 5.2 Customer Focus, 5.4.1 Quality Objectives, 5.5.3 Internal Communication, 5.6 Management Revie6.1 Provision of Resources, 6.2 Human Resources, 6.2.2.3 Training on the Job, 6.2.2.4 Employee Motivation andEmpowerment, 7.0 Product Realization, 8.2.1 Customer Satisfaction, 8.2.3 Monitoring and Measurement of Processeand 8.4 Analysis of Data. (See the Omnex website for two articles on this topic which were published inThe Informed Outlook.)

The biggest challenge for QS-9000-registered companies is the customer focus and process focus represented by thtandard. (See the Omnex website or next month’s Informed Outlook for more information and a table

on the subject.)

TS 16949:2002 Approved: TheVote… (continued)

t is suspected thatSEMATECH, a consortiumof 13 semiconductormanufacturers in the USand six other countries,

may have had annfluence on the ballotingby several P-members,ncluding the UnitedStates. Evidence of thiss found when onecompares the US positionpaper with a SEMATECHwhitepaper. But why wouldSEMATECH oppose the

new version of TS 16949 Jim Mroz of The InformeOutlook explains that mhave been the perceivedinability of an organizat

to self-declareconformance with thesecond edition which wathe issue. SEMATECHincludes several companthat have previously raisthe banner for self-declaration instead of registration.

of 20



Chad Kymal, Omnex CEO, says, “Theemiconductor industry has alreadyncorporated many TS elements already, so thenew TS 16949:2002 shouldn’t pose a significantchallenge.” In many cases, semiconductorcompanies adopted excellence standardsoutside the QS-9000 or ISO 9001 systems. TS16949:2002 privides an excellent opportunityor semiconductor companies to integrate their

Business Management System with their Quality

Management System. And as Jim Mroz says, “Idon’t expect that TS 16949 will have aignificant impact on the processesemiconductor manufacturers follow. However, the

ormal incorporation of those processes into a QMS and into

ocumented procedures may be an implementation burden for the

ector. It also depends on whether amanufacturer is a Tier 1 supplier to an OEM or aupplier to a Tier 1

Continued on page 4

of 20



TS 16949:2002 Approved: The Vote… (continued)

upplier, since only Tier 1s will be required toegister to the TS, while Tier 2s and below will

be required to register to ISO 9001:2000 andpursue compliance with the TS.” 7.4Purchasing, with the requirement for productand service suppliers to become ISO 9001:2000

could indeed prove challenging to allorganizations, not just the semiconductormanufacturer.

The drafters of the second edition of ISO/TS16949 agreed to pursue their objectives throughhe proper procedures provided by ISO, whichnvolves review and addressing of commentsubmitted in balloting. There were 63 pages of

comments submitted with the balloting, andhese comments have been considered inewording of ISO/TS 16949 second edition.

The IATF is already working on a version thataddresses the comments provided in theballoting process. Jim Mroz notes, “Therewording is not very important unless it leadto changes in the requirements, which I do no

expect to change significantly. Most of thecomments come down to requests forrestrictions on ISO 9001:2000 to be modified removed from the TS, and the options in ISO9001:2000 are not likely to be of much use toproduction and service parts manufacturersanyway.” After that, we will have to see if thAutomotive Task Group that drafted ISO/TS16949:2002 will pursue development of theautomotive QMS requirements as a full ISOstandard by the time the TS is to be revised iMarch 2005.

Omnex News

News from AsiaIndia

TELCO, India’s biggest OE manufacturer of heavy vehicles, has selected Omnex for a largeupplier training initiative. Omnex will beraining around 300 suppliers of TELCO. Omnexndia recently partnered with Visteon India for

heir Six Sigma initiatives. ZF Steering Gear haspurchased and implemented the EwQMS OmnexSystems Suite through Omnex India. Also, thendia office is working with ZF Steering Gearndia and Asian PPG Industries Ltd. for TS16949:2002 (Second Edition) implementation.Omnex and TUV Rheinland India haveannounced joint training programs on qualitymprovement to the Indian industry.

Thailand Our Thailand office has recently signed twoconsulting projects for ISO/TS 16949:2002

Second Edition). It also completed its first ISO17025 implementation and an ISO 9001:2000mplementation for BASF’s regional chemicaloperations.

Ford Asks Omnex to Present on Ford Q1Omnex has been asked to participate in a seriesof Q1 for Service roll-out presentationsponsored by the Ford Global Facilities,

Materials and Services Purchasing group.

Participants include targeted suppliers from t Transportation, Construction, Machinery &Equipment, Industrial Materials, and Serviceindustries.

of 20



New Software Releases from Omnex SystemsOmnex Systems recently released new versionsof Audit Pro and Document Pro. In addition, thendustry has taken notice of the full Enterprise-wide Quality Management System (EwQMS TM).Omnex Systems has implemented several suitesn the US and abroad. Already, the suite thatdoes it all is doing it worldwide. (See below, and he article about the EwQMS Suite on page 7.)

AQuA was written up in the October issue of Quality Digest in the “Newsoftware” section. Acreenshot was shown, and a description told

about how it links with the rest of the EwQMSSuite.

Omnex to Provide Training at National Manufacturing Week ConferenceFor the first time, National Manufacturing Wowill partner with Omnex to provide publictraining seminars. The conference takes placat McCormick Place, Chicago, March 18-22,2002. Omnex’s courses during the 5 dayconference will include Understanding the ISO9001:2000 International QMS Standard, SixSigma: An Executive Overview and

Understanding the ISO-14001 International EStandard.

Online Training Omnex is offering its first online courses incollaboration with a leader in web conferencing,

Virtual WorkshopsTM. Currently Omnex is teaching

the Understanding ISO 9001:2000 course found in our

Training curriculum.

of 20



OMNEX Semiconductor

TrainingFor Silicon Valley

Training Schedule is subject to course load requirements; dates may vary. Please contact Omnex forthe most current information and a copy of our catalog, outlining our full course offering.

SAN JOSE, CAUnderstanding,

Documenting andImplementing ISO 14000

Dates: February 18-20, 2002

Course description:rovides an understanding of the ISO 14000 requirements

nd a basic overview of how they apply to the design of a

unctional and effective Environment Management System

EMS). All of the ISO 14001 elements are reviewed

omprehensive approach to implementing Best-In-Class

ystems and understanding the intent of ISO 14000

ertification; Participants learn how to improve their

urrent environmental systems and document an ISO 14000

ystem; 3-Day Seminar.

Measurement SystemsAnalysis (MSA)

Dates: February 25-26, 2002

Course description:his two-day seminar is designed to provide participants

ith an understanding of the importance of MSA in

ontrolling and improving the production process and to

ive students a practical knowledge of using statistical

methods in analyzing the measurement system.

Understanding Documentingand Implementing ISO/TS

16949, Second EditionDates: March 11-13, 2002

Course description:his two-day seminar provides a comprehensive approach

understanding, documenting, and implementing Best-In-

lass Quality Management Systems to the requirements of

SO 9001:2000 and ISO/TS 16949:2002. The presentation

nd hands on exercises focus on the semiconductor sector

pecific approaches in ISO/TS 16949:2002, as well as

pecific strategies for making the transition from QS-000/TS-16949 1st Edition

ISO/IEC 17025 LABDates: June 13-14, 2002

Course description:his new standard replaces lessons learned from

mplementation of the ISO/IEC Guide 25:1990 and EN

5001: 1989 and contains all the requirements that testing

nd calibration laboratories should have.

Internal Auditor for ISO9001:2000 with Specific

Reference to ISO/TS16949:2002

Dates: June 10-12, 2002

Course description:This three-day seminar explains ISO 9001:2000, ISO/TS

16949:2002 and their impact on audit systems, the auditing

process and audit instruments. Participants will learn the

documentation process, how to conduct an audit, write the

audit report, and take corrective action. The Omnex

Internal Auditor training provides one day of ISO

9001:2000 and ISO/TS 16949:2002 audit trails and

guidance on each element of ISO 9001:2000 and ISO/TS

16949:2002. The class is built around a case study, which

includes auditing PFMEA, Control Plans, Work

Instructions, and Management Review. Also included are

case studies to develop skills for identifying

nonconformances.

Lead Auditor Training for ISO 9001:2000

with Specific Reference toISO/TS 16949:2002

Dates: April 22-26, 2002

Course description:This seminar fully integrates RAB-accredited Lead Auditor

ISO 9001:2000 requirements with reference to ISO/TS

16949:2002 throughout the entire five-day seminar.

Presentation materials are supported with real-world

examples and exercises for the semiconductor industry

ISO 9001:2000 -Understanding and

ImplementingDates: February 21-22, 2002

Course description:This class teaches the intent, content, and objective

evidence required to implement the ISO 9001:2000

standard. The Best-in-Class implementation methodology

for each clause of the standard is covered. The class covers

the standard and introduces two methodologies that can be

used with ISO 9001: QOS, and Process Review. QOS

starts with customer expectations, goals and objectives, and

then drives toward key processes and process measurables.

Process Review is the methodology that conducts a process

flow, PFMEA, and Control Plan for administrative

processes.

ISO 9001:2000 Lead AudiTraining


Course description:

This seminar fully integrates ISO 9001:2000 requirem

throughout the entire five-day seminar. Presentation

materials are supported with real-world examples an

exercises for the semi-conductor industry.

ISO 14000 Internal AuditDates: May 20-22, 2002

Course description:This three-day seminar explains ISO 14001 series of

Environmental Management System (EMS) Standard

how to audit them from an internal auditor perspectiv

This course is organized around the unique aspects o

Omnex ISO 14000 audit trails. Topics include the au

process and audit instruments such as checklists, aud

forms and records. Participants will learn EMS

documentation, how to audit each element, conduct a

audit, write audit reports and approve corrective actio

ISO 14000 Lead Audito

Dates: June 17-21, 2002

Course description:This five-day seminar fully integrates ISO 14000

requirements. This course is designed to satisfy the tr

requirements for auditors seeking EMS auditor

certification. This course is also directly applicable to

first party, second party, and third party auditors, as w

personnel involved in the implementation of environm

management systems. Presentation materials are supp

with real-world Environmental Management System

(EMS) examples and exercises.

ISO 9001:2000 InternalAuditing

Dates: March 25-27, 2002Course description:This course teaches both service and manufacturing

examples. This course provides and understanding o

to audit ISO 9001:2000, along with audit trails and

sampling. Conducting an audit, writing non conform

and closing out non-conformance are taught. There

final exam in the end of the course.

Please email Omnefor our entirecurriculum of

of 20



Semiconductor courses.

of 20



OMNEX

Training For Thailand Training Schedule is subject to course load requirements; dates may vary. Please contact Omnex for

the most current information and a copy of our catalog, outlining our full course offering.

All Thailand courses taught in Thai.

Bangkok, Thailand ISO 9001:2000

Executive Overview for ISO9001:2000

Dates: Tue, Feb 5, 2002

April 10, 2002

une 11, 2002

Understanding andImplementing ISO 9001:2000

Dates: Wed-Thu, Feb 13-14, 2002

April 2-3, 2002

May 30-31, 2002

Internal Auditor for ISO9001:2000

Dates: March 12-14, 2002

May 21-23, 2002

une 18-20, 2002

Lead Auditor for ISO9001:2000


Process Review for ISO9001:2000

Dates: April 30, 2002

une 24, 2002

ISO 14000

Understanding andImplementing ISO 14000Dates: March 19-20, 2002

une 13-14, 2002

Integrating ISO 14001 into ISO9001:2000 and ISO/TS

16949:2002 (Second Edition)Dates: February 20-21, 2002

April 25-26, 2002

une 25-26, 2002

ISO/TS 16949Executive Overview for

ISO/TS 16949:2002 (SecondEdition)

Dates: Fri, Feb 15, 2002

April 19, 2002June 21, 2002

Understanding andImplementing ISO/TS

16949:2002 (Second Edition)Dates: February 27-28, 2002

April 25-26, 2002

June 27-28, 2002

Internal Auditor Training for ISO 9001:2000 with Specific

Reference to ISO/TS16949:2002 (Second Edition)


Lead Auditor Training for ISO 9001:2000 with Specific

Reference to ISO/TS16949:2002 (Second Edition)


May 13-17, 2002

Six Pack TrainingDates: May 2-3, 2002

Six SigmaExecutive Overview of Six

SigmaDates: March 12, 2002

April 11, 2002

June 12, 2002

Six Sigma Black BeltTraining


April 1-5, 2002

April 29-May 3, 2002

June 3-7, 2002

Quality SystemsLaboratory Quality Systewith Reference to ISO 170


QOS Implementation anImprovement


Executive Overview of QODates: March 7, 2002

APQP, FMEA and ControPlans

Dates: May 8-10, 2002

Team Problem Solving(Global 8D)


Measurement Systems

Analysis (MSA)Dates: June 6-7, 2002

Statistical Process ControDates: June 3-4, 2002

Course description:

Introduction to the principles and

practices of statistical process contro

Day Seminar

of 20



OMNEX

TrainingFor Thailand and Malaysia Training Schedule is subject to course load requirements; dates may vary. Please contact Omnex for


All Thailand courses taught in Thai. Malaysia courses taught inEnglish.

Statistical Process Control IIDates: June 25-26, 2002

Course description:dvanced topics of statistical process control are presented,

lustrated and used in the analysis of data; Participantsarn how to implement SPC within industries that have set

p variation, slow and rapid tool wear, and chemical

rocesses where concentration adjustments occur on a daily

asis; 3-Day Seminar

Implementing Five S’sDates: March 15, 2002

Course description:asic principals of House-Keeping Concept; 1-Day

eminar. This seminar will be especially useful to

ndividuals who want to understand and be able to utilize a

ood house-keeping system.

Seven Quality Tools (7QC)Dates: April 5, 2002

Course description:one-day seminar covering the effective ways of utilizing

he seven tools of Quality to Solve problems.

Team Facilitation/TeamBuilding

Dates: April 9, 2002

Course description:emonstrates how to form and manage a team; helps

tendees hold effective and efficient meetings using Œ

meeting agenda, minutes, and action plans; 1-Day Seminar

Design of ExperimentsDates: May 28-30, 2002

Course description:

asic principals of experimental design and their pplications to qualify and productivity improvement; 3-

ay Seminar

Total Productive Maintenance(TPM)

Dates: March 6, 2002

une 5, 2002

Quality AwarenessDates: February 19, 2002

May 7, 2002

Course description:

Quality Awareness for all levels of employee; 1-Day

Seminar. This seminar will be the basics for all levels of the

organization who have decided to pursue successful

implementation of any quality system.

Human ResourcesEffective Presentations and

MeetingsDates: March 5, 2002

May 3, 2002

Course description:This one-day session is designed to provide

staff/management with an understanding to effectively

conduct presentations and meetings. For staff /

management who will be responsible for doing/conducting

presentations and meetings.

Human ResourcesManagement

Dates: May 24, 2002

Course description:This one day seminar provides an approach for Plan,

Implementation, and Monitoring the effectiveness of

Human Resource Management.

Human ResourcesDevelopment

Dates: June 17, 2002

Course description:This one day seminar provides an approach for Plan,

Implementation, and Monitoring the effectiveness of a

Human Resource Development Program.

Penang, MalaysiaUnderstanding andImplementing ISO/TS

16949:2002 (Second Edition)and Semiconductor

SupplementDates: March 25-26, 2002

June 6-7, 2002

APQP, Process Flow, FMEA,Control Plans and PPAP


Course description:Emphasizes Advance Product Quality Planning (AP

shows how Process Flows, Process Failure Mod

Effects Analysis (PFMEA),Control Plans and sho

documentation can be used to achieve

standardization and improvement. 4-Day Seminar

Lead Auditor Training forISO/TS 16949:2002 (Secon

Edition) and the SemiconduSupplement


Internal Auditor Training foISO/TS 16949:2002 (Secon

Edition) and the SemiconduSupplement


Quality Operating System(QOS) for Semiconducto


Measurement Systems Analy(MSA) for Semiconductor


Executive Overview for SiSigma

Dates: May 10, 2002

Design of Experiments:Shannin Technique

Dates: May 8-10, 2002

Course description:Basic principals of experimental design and their

applications to qualify and productivity improvemen

Day Seminar

Six Sigma Black Belt TrainiDates: March 18-22, 2002

April 15-19, 2002

May 13-17, 2002

of 20



OMNEX

Training For Ann Arbor For Ann Arbor Training Schedule is subject to course load requirements; dates may vary. Please contact Omnex for


New! ISO/TS 16949:2002 (Second Edition) with ISO 9001:2000 f you want to beurrent on all of thehanges in the new SO/TS 16949,

Omnex is the place togo for training!

Understanding,Documentationandmplementation of SO/TS 16949:2002Second Edition)

anuary 14-16, 2002February 6-8, 2002

March 4-6, 2002April 3-6, 2002May 6-8, 2002une 5-7, 2002uly 8-10, 2002

Understanding andImplementing

ISO/TS 16949:2002(Second Edition)November 19-20, 2001December 17-18, 2001

ISO/TS 16949:2002(Second Edition)Transition Trainingfor Auditors of Automotive

January 17-18, 2002

February 25-26, 2002March 14-15, 2002April 11-12, 2002May 16-17, 2002

June 13-14, 2002July 18-19, 2002

ISO/TS 16949:2002(Second Edition)

Lead AuditorTraining forAutomotive

Jan 28-Feb 1, 2002February 18-22,2002March 18-22, 2002April 15-19, 2002May 20-24, 2002

June 24-28, 2002July 22-26, 2002

ISO/TS 16949:2002

fully integrates ISO 9001:2000 and will be the automotivestandard of thefuture.

ISO/TS 16949:20(Second Edition)Internal AuditorTraining forAutomotive

January 21-23, 2002February 11-13, 2002March 13-15, 2002April 8-10, 2002May 15-17, 2002

June 17-19, 2002July 15-17, 2002

Ford-Approved Automotive Training APQP AQuAFord Q1 OverviewThis one day course for Ford suppliers will provide a threehour overview of the new Ford

Q1 and an in-depth 4 hour look t the 15 part Manufacturing Assessment Tool. For Ford Q1Training for Service, call Omnex.

November 21, 2001December 10, 2001anuary 9, 2002February 6, 2002March 6, 2002April 3, 2002May 8, 2002

June 5, 2002 July 10, 2002

QOSImplementationand ImprovementforManufacturing/ServiceNovember 8-9, 2001

January 10-11, 2002February 7-8, 2002March 7-8, 2002April 4-5, 2002May 9-10, 2002

June 6-7, 2002 July 11-12, 2002

APQPImplementationand Improveme

January 21-25, 2002

April 29-May 3, 2002 July 29-Aug 2, 2002

FMEAFMEA based onAIAG and Ford QReqs.

January 7-8, 2002February 4-5, 2002March 11-12, 2002April 1-2, 2002

of 20



May 13-14, 2002une 3-4, 2002uly 11-12, 2002

mnex Systems offers training its popular APQP process

anagement and quality ocumentation software.

QuA 3 Basicrainingovember 12, 2001

ecember 3 & 10, 2001ebruary 18, 2002pril 15, 2002ne 10, 2002

QuA 3 Workshopovember 13-14, 2001ecember 11-12, 2001ebruary 19, 2002pril 16, 2002ne 11, 2002

of 20



OMNEX

Training For Ann Arbor Training Schedule is subject to course load requirements; dates may vary. Please contact Omnex for


ISO/IEC 17025 This new standard replacesessons learned from

mplementation of the ISO/IEC Guide 25:1990 and EN 45001: 1989nd contains all the requirementshat testing and calibrationaboratories should have.

Laboratory QualitySystemsFebruary 14-15,2002April 11-12, 2002une 20-21, 2002

ISO 14000 SO 14000 LeadAuditorNovember 12-16, 2001an 28-Feb 1, 2002March 18-22, 2002May 20-24, 2002uly 22-26, 2002

SO 14000 InternalAuditoranuary 14-16, 2002

March 11-13, 2002May 13-15, 2002uly 15-17, 2002

Understanding,Documenting andmplementing ISO

14000anuary 7-9, 2002March 4-6, 2002

May 6-8, 2002 July 8-10, 2002

ISO 9001:2000 NOW RAB-ACCREDITED!

ISO 9001:2000Lead Auditor

November 26-30, 2001December 10-14, 2001Feb 25-March 1, 2002April 22-26, 2002

June 17-21, 2002

Understanding andImplementing ISO9001:2000

December 3-4, 2001February 4-5, 2002April 1-2, 2002

June 3-4, 2002

CaliforniaTraining

Omnex is offering courses on theWest Coast. Many of the coursesyou see here are also offered withthe Semiconductor Supplement included. Call Jim Hooper at 408-

683-2710 or visit www.omnex.comto obtain a schedule for San Jose.

Omnex…A World

of Knowledge

ISO 9001:2000

Internal Auditor

December 5-7, 2001February 11-13, 2002April 8-10, 2002

June 10-12, 2002

How to Audit ISO9001:2000–

An Auditor’s Guid

This is your last chanceorder the best technique

value-addedimplementation,

interpretation, anddocumentation of ISO

9001:2000 from OmneChad Kymal’s book is goto be printed by Paton Pr

of 20



But you can order one of

the few copies Omnex has

left. Contact us today to

order at a cost of $50.

734.761.4940

[email protected]

Transition Training RAB-APPROVED!

An intensive two day auditor transition training course for auditors who have passed aninternal or lead auditor course.This two day course will teach ISO 9001:2000 audit trails, scopeselection, and audit planning.Breakouts and graded exerciseswill test your skills in the new ISO 9001:2000 requirements for documentation, management review and customer expectations,etc.

November 15-16, 2001December 3-4, 2001February 14-15, 2002May 9-10, 2002

Six Sigma Taught by a Master Black

Belt who led Allied SignalSafety Systems in their SixSigma implementation. TheOmnex Six Sigma traininginstructor will show you thehands-on techniques used inthe successful deployment of Six Sigma from an insider’sview.

With our Black Belt training,you’ll be able to save$500,000 - $750,000 per

Black Belt. And sign uptoday for Omnex’sChampion Training in SixSigma!

Call Omnex for more informationon our Six Sigma OpenEnrollment and onsite training being offered now.

of 20



Enterprise-wide Quality Systems

The Hitachi Cable Storynterprise-wide software solutions are juststarting to come out on the market. TheOmnex Systems EwQMS TM Suite may be the

answer to what companies are looking for – onepackage for all of their quality managementneeds. Companies today are tired of addressing

heir documentation, auditing and measurementystems analysis needs by stringing several

packages together.. And organizations who haveocations around the world are looking for Internet-based solutions like EwQMS TM.

E

The EwQMS TM solution allows the organizationalentity and the supply chain to act as a cohesivewhole. How does this work? Read the Hitachi CableStory below.Though thismplementations

in its infancy,he potential is

huge.

Savings withAQuA

Hitachi workedwith Omnexbecause of thearge savingshey got while

using Omnex

Systems’ AQuA software. Hitachi Cable had beenusing AQuA software since May, 2000. Greg Walts,Quality Manager at HCI, found AQuA “user friendlyand powerful” to use. By the end of 2000, Greghad documented over $200,000 in savings usingAQuA. (Go to www.omnexsystems.com todownload a presentation from HCI on thesavings it got from AQuA.)

Hitachi QMS Strategy

Hitachi Cable Indiana along with other HitachiCable companies were looking for a system to 1)bring standardization to their quality systemsworldwide, 2) allow communications betweenompanies concerning quality matters by usinghe Internet, and 3) help information travel more

easily. Also, 4) Hitachi management was seekingan efficient means of obtaining criticalperformance measurements for each operatingunit.

Due to their experience with AQuA, it seemednatural for HCI to expand their involvement withOmnex Systems by implementing its EwQMS

software. What surprised them was the relativeease with which Omnex Systems got theirimplementation going. While most of the time ittakes weeks or months to install new software aconvert existing systems, Omnex Systems toldGreg that the web installation would take one dand that Audit Pro and Document Pro would takday each to get up and running. So in a matter three days the core of the EwQMS suite would bfunctional.

Omnex Systems purchased the server andconfigured the system for Hitachi. Next we carrthe software and hardware to Hitachi and instait that day. In two more days, we uploaded theexisting documentation to Document Pro and gAudit Pro up and running.

Omnex delivered on its promise. Greg says, “Wfound thesoftware to bevery userfriendly, with

so-called “bugin the softwar

The softwarerequired verylittle additionaprogrammingmeet ourcompany’sspecificrequirementsBasically, thesoftware can

loaded “off the shelf” and it becomes functionaimmediately.”

Chad Kymal, Omnex Systems President, says, “run against competitors that give quotes wherethe set-up and implementation costs for thesoftware are much larger than the quote for thesoftware itself. On the other hand, OmnexSystems can typically get a company up andrunning and the documents converted in a day.top of that, we don’t need to customize theprograms. Why? Quality and quality systems arOmnex’s business already. The flexibility is buil

to accommodate most organizations’ qualitysystems. We not only accomplished it at HCI, w

just did it again in a Lear Seating plant last wee

At HCI Omnex’s web-based solution has been amajor boon. Greg Walts says, “Document Pro anAudit Pro are both web-based software packageOur desire to use the Internet for globalcommunications will make it much easier toachieve our inter-company goals. We envision audit program that will be used by all of the

of 20



atellite companies at one time.” HCI is still in theprocess of implementing Doc Pro, Audit Pro, andBOSS to their fullest potential. Theirmplementation of the AQuA software helped themo realize a savings of $225,000. The initial

estimation of the savings for the suite will

definitely be at least that much, if not more.

For the complete text of Greg Walt’s interview, go

o www.omnexsystems.com/news/news.html.

Take a guided tour of Document Pro and Audit Pro online, right at your desk. Call 734.761.4940.

of 20



3025 BoardwalkSuite 120Ann Arbor, MI 48108Phone: 734.761.4940Fax: 734.761.4966Email: [email protected]: www.omnex.com

winter 2002 semi newsletter

Documents