winning top talent engaging and retaining employees · “average roi for every dollar spent =...

©2019 ARTHUR J. GALLAGHER & CO. | AJG.COM

Winning Top Talent – Engaging

and Retaining Employees

Jody Crowther, GBA November 20th , 2019

2©2019 ARTHUR J. GALLAGHER & CO. | AJG.COM

• Key Findings

• What Does Having an “Engaged” Workforce Mean

• Organizational Wellbeing

Employee Engagement & Retention

Strategies

Agenda


AN ENGAGED WORKFORCE

ENGAGED WORKFORCE


BUT FIRST…

… Some Key Findings

2021 forecast: 63% anticipate revenue increases

2021 forecast: 57% anticipate headcount increases

60% agree that their workforce is highly engaged

42% have conducted an

engagement study

91% report promoting Health and Wellness is

important

63% report having no strategy to

promote Health and Wellness



Sue

Arrives on Time

Diligent

Good work

Not actively involved in meetings

Friendly to co-workers but not close

Not really connected to company

mission

Productive

Eric

Arrives Early

Goes “Above and Beyond”

Speaks his mind

Tries to see the bigger picture

Regularly involved at company

events

Close to colleagues

Engaged

“Engaged” and “Productive” not the same thing…


“Highly engaged employees 21% more productive” – Gallup 2016

“89% of members with a Wellness culture also reported being

satisfied with their job compared to just 59% of those without a

Wellness culture” – 2018 Sanofi Aventis Healthcare Survey

“Average ROI for every dollar spent = $2.73 in productivity + reduced

absenteeism” – Harvard School of Business

“Average ROI for every dollar spent = $3.27 in reduced healthcare

costs” – Harvard School of Business

Take 30,000 foot view


…but they can be linked


• Physical & Emotional Wellbeing

• Career Wellbeing

• Financial Wellbeing

Organizational Wellbeing:

Differentiating in a tight

labour market


Physical & Emotional

Wellbeing

• Expanded View – Whole Person

• Looking Beyond The Workplace

• Shift From “Leave Your Home Life at

Home”


Career Wellbeing

• The Right Work Arrangements

• Sense of Purpose - Fulfillment

• Changing Legislation

• Defined by 3 Elements:

– Strong Senior Leadership

– Opportunities for Employees

– Clear Career Paths

10©2019 ARTHUR J. GALLAGHER & CO. | AJG.COM© 2019 ARTHUR J. GALLAGHER & CO. | AJG.COM

• Canadians Shouldering record

Debt

• ¼ Employees Report Personal

Finance a Distraction

• 60% Not Saved Enough to Retire

• Proper retirement Plan =

Reduced Stress Levels

Financial Wellbeing


• Physical wellbeing

– Flu vaccinations: 47%

– Gym subsidies: 43%

– Physical activity programs: 42%

• Social wellbeing

– Employee and family assistance

programs: 88%

• Financial wellbeing

– Advisor sessions: 64%

– Financial literacy: 42%

Varied approaches

to wellbeing


Incremental non-core

benefit enhancements

• Education subsidy: 64%

• Short-term disability: 59%

• Wellbeing initiatives: 34%

• Leave policies: 26%


• External benchmarking

• Internal evaluation

• Continuous improvement

Employee engagement

14©2019 ARTHUR J. GALLAGHER & CO. | AJG.COM© 2019 ARTHUR J. GALLAGHER & CO. | AJG.COM

Summing it all Up…

To compete in today’s marketplace,

Employers must take an interest in

enhancing the employee

experience


Globally Known.

Locally Grown.

Core Values

• Clients are family

• Solution-focused

• Get the job done right and fast

• Committed to education and engagement

• Innovative and strategic

• Long-term partnerships

Purpose

• Stability

• Cut down “Noise”

Brand promise

• We manage your plan, not sell a product

one of the world’s

top consulting firms

Local team is

homegrown


Gallagher’s approach

winning top talent engaging and retaining employees · “average roi for every dollar spent =...

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