willapps limited, website development and maintenance client information pack 2015

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You need a website for your organization or company and out there, you barely know what website development is all about or which company you should hire for the job. As Willapps Limited, we have a strong content marketing policy and believe in the availability of heavily informative and easily accessible information regarding the products and services we offer, to both our clients and prospective clients. Much as this information is available on our website, we believe that if you can download a PDF document and read it at your own pace we will have made your work easier by saving you from opening various links on our website or even saving some pages to read later. This document is very informative and we are glad to help you on your online presence journey, right from the start, i.e. the discovery phase. Please read, download and share the document.

TRANSCRIPT

  • Website Content Management

    Search Engine Optimization

    User Experience Design

    Mobile Application Development

    Mobile Application Marketing

    Social Media Management

    Social Media Training

    Business Information Management

    Systems Development

    Willapps Limited is an East

    African Information and

    Communications Technology

    (ICT) firm that provides

    innovative, equitable, profitable,

    reliable and customized ICT

    products and services to

    individuals, companies and

    organizations in the fields of,

    though not limited to Web

    Application Development,

    Mobile

    Application Development,

    Electronic Media and Publishing,

    Website Content Management,

    Social Media Management,

    Marketing and Training and

    Business Information Management

    and performance enhancement

    Systems Development. Willapps

    Limiteds commitment to evolving

    cutting-edge ICT solutions will put

    your company far ahead of your

    competitors.

    P.O Box 15050, Plot 27, Block 85, Sir Apollo Kaggwa Road, Makerere, Kampala

  • Mission: To provide innovative, equitable, profitable and reliable ICT Services and Products to our esteemed

    customers by providing tools for communication and collaboration.

    Vision: To be the leading providers of ICT Services and Products that deliver long term benefits based on our

    clients key requirements. The strategies evolved should be economical, efficient, durable, and flexible and

    allow our clients to respond rapidly to both market and customer needs.

    Our Values

    Professionalism: In all our work, we evolve approaches that meet both local and international industry

    standards, and also thrive to beat our own individual company standards.

    Creativity: We always set out to create unique products for our clients. Be it a new product on the market, a

    new design, a new working approach, a cost effective working process etc. we are always out to create and

    innovate.

    Flexibility: Despite our clearly stipulated approaches, we as a company maintain an edge of flexibility. We are

    flexible in our meetings, locations of work, pricing and working processes.

    Quality: We believe in delivering quality products. We strive to beat the clients expectations every time we

    are on the job.

    Competitive pricing: We believe in competitive pricing. Our approach to business ensures that we offer you

    the best product, yet with the friendliest prices on the market.

    Company Details:

    Attribute Details

    Company Name Willapps Limited

    Registration status Limited Liability

    Company Address (Head Office) Plot 27, Block 85, Sir Apollo Kaggwa Road, Makerere Kampala

    Postal/Mailing Address P.O Box 15050

    Postal Code 256

    City Kampala

    Telephone +256-778215030

    +256-701492686

    Single point of contacts for following up and delivery expediting purposes:

    Name: Telephone:

    Kimbugwe Muzaphal +256-778215030

    Jingo George +256-701492686

  • Our Services:

    SERVICE DESCRIPTION

    WEBSITE DESIGN

    We design websites that inform peoples presumptions about your

    company's professionalism and culture, build brand integrity,

    communicate your message, and engage your customers better.

    WEBSITE CONTENT MANAGEMENT

    We design CMS enabled websites. Also, we offer custom Content

    Management services, keeping your website content up to date.

    SEARCH ENGINE OPTIMIZATION

    Our Search Engine optimization approaches that improve the visibility

    of your website in the ``natural`` or un-paid search results of multiple

    search engines, hence enabling it to receive more visitors.

    USER EXPERIENCE DESIGN

    User Experience design is a vital consideration for reaching your

    target audience. We create lively User Experiences while adhering to

    the latest design guidelines.

    MOBILE APPLICATION DEVELOPMENT

    We pride in the most intelligent, proficient and tech-savvy application

    developers with in-depth knowledge of major platforms and

    frameworks used for application development.

    MOBILE APPLICATION MARKETING

    We understand the bottlenecks of application discovery and thats

    why we create effective application marketing strategies.

    SOCIAL MEDIA MANAGEMENT AND SOCIAL MEDIA OPTIMIZATION

    We offer competitive Social Media Management and Social Media

    Optimization services, with approaches that focus on improving brand

    visibility, building customer loyalty, increasing customer interaction

    and engagement and above all, increased return on Investment.

    SOCIAL MEDIA TRAINING AND

    CONSULTANCY

    We provide flexible and creative Social Media Training and

    Consultancy services aimed at equipping your team and staff with all

    the nitty-gritties of social media marketing and usage hence fostering

    seamless application of social media in your normal business

    processes and routine.

    LIVE EVENT SOCIAL MEDIA COVERAGE

    Willapps Limited provides dynamic, lively and interactive live event

    social media coverage services. For this, we have a dedicated, flexible,

    proactive and versatile team. The events we cover include though not

    limited to promotion, marketing campaign activations, product

    launches, and corporate get together.

  • BUSINESS INFORMATION MANAGEMENT SYSTEMS DEVELOPMENT

    We develop custom business information management systems, with

    advanced functionalities that are tailored to meet your business needs,

    at all data and information handling levels, i.e. data entry, storage,

    processing and retrieval, with advanced reporting capabilities. Pour

    systems are both and extranet enabled if so desired. We do real estate

    management systems, school information management systems etc.

    Website Development

    We offer creative web design and corporate identity design services that match the needs of modern companies.

    If you are looking for a unique and creative website design then we are the right choice for you. Not only do we

    create unique website designs but our designs are completely Search Engine Optimized and are not heavy on

    browsers as well, resulting in faster page loads on all devices.

    Our creative team of designers and web experts make sure that all of our website designs are completely

    responsive and optimized for different types of devices and varying screen sizes. Also, we do cross platform

    design which makes the websites we design compatible across all platforms and browsers including Chrome,

    Safari, IE etc. hence enabling you to reach out to a wide range of target audiences.

    Designs We Do:

  • Website Development Workflow:

    a) Strategic Analysis

    In this stage, Willapps Limited works with your company staff and stakeholders to gather as much information

    as possible about how they believe the new site should function.

    After gathering this data, Willapps Limited will then work with your company to define the requirements for

    specific site functionality such as blogs, videos, social bookmarking, search, newsletter, mobile device

    accessibility, and other such features. We will work with your company to expose the various options available

    to you. The data we gather will also be used later to inform the choices made in developing the graphic design

    of the website, content choices, functional recommendations, and technology choices.

    b) Preliminary Design

    Willapps Limited designs two-three website mockups from which you choose a design to be

    implemented.

    Once a design is agreed upon, Willapps then develops a prototype based on the needs we have

    discussed. Once a prototype design is ready, Willapps Limited can begin incorporating the Content

    Management System and getting it ready for initial design and content setup. The preliminary design

    concept for the new website includes the basic layout, color palette, font choices, etc.

    Your company needs to provide the basic website content prior to initial design beginning. We have

    found that content can be the biggest roadblock in finishing a website in the time projected, which is

    why we require the initial copy prior to starting. This allows us to focus on more of the design and

    function of the site, rather than trying to piece it together as we go along.

  • Generally clients will gather existing materials (pamphlets, forms, papers, photographs) and ready them

    for the site. The content is then parsed out into individual web pages and assembled in a hierarchy which

    is easy to understand and to navigate. Site content is added to pages which have a consistent theme and

    look in terms of headers, footers and custom accent graphics, like buttons, bullets and more.

    Willapps Limited can help to provide a basic template to assist in developing the site content if needed

    upon request. Once we complete our initial review of the website, the copy can be added to or changed

    as needed.

    c) Initial Design Review

    Once the initial design is ready for review, Willapps Limited sets up a meeting or phone call to go over the

    website with your company. In this review, we will go through the site page by page and notes will be taken

    regarding any edits, changes or additions we discuss.

    d) Second / Final Design Review

    Once the changes and edits have been made to the website, Willapps Limited will setup another meeting or

    phone call to go over the website with your company. In this review, we will once again go through the site

    page by page and notes will be taken regarding any edits, changes or additions we discuss.

    At this time, based on the changes discussed, we will decide if we are in need of a third review or if we are

    close enough to begin getting the site ready to go live.

    e) Training

    Once the site is ready to go live, Willapps Limited will run ONE two-hour training session with your company

    employees, showing them how to use the Content Management System. This can be done on site or online.

    f) Launch

    When all your desired information has been incorporated in the website and when all features are fully

    functional, Willapps Limited makes the site go live online, for public access.

    Website Development Deliverables: (Professional Package)

    1. Fully functional and customized Website.

    2. Mobile friendly Website.

    3. Responsive website (The Website smoothly fits on all device screens i.e. tablets, mobile phones, and

    computers).

    4. Content Management System integration.

    5. Revolutionary Slider Integration (The Client Website is availed with one of the latest data visualization

    image and text sliders.)

    6. Interactive Google maps (A fully interactive Google map is integrated into the Website.)

  • 7. Google analytics (The Client can be able to have different demographics about the people who visit their

    Website. This involves knowing where the people who visit there site are from, how old they are, how different

    sections of the Website are getting hits etc.)

    8. Blog integration (The Client is able to have a fully functional blog where they can post information/ articles.)

    9. Video / Audio support (The site allows for the integration of video/audio files. This is just in case the Client

    wants to make videos about certain aspects of their work.)

    10. Social Media integration (The site is fully connected to the Clients social media accounts/pages. This helps

    to easily forward articles to social media and also allow potential Clients to come to the site.)

    11. Unlimited Company email (The Client can have different custom email accounts for their company

    employees.)

    12. Single domain hosting with unlimited space for 1 year. (The hosting package availed to the Client only

    supports a single domain with unlimited online space and bandwidth.)

    13. Creation of a social media presence. (The Service Provider creates different social media accounts for the

    Client in case they have no social media presence.)

    Free/Bonus Offers

    14. Free consultancy and 24/7 customer care for one month after handover of the website and over the whole

    period/contract duration incase a website maintenance contract is in place.

    15) Free technical maintenance for one month after hand over of the website/completion of project.

    To hire Willapps for website development services

    REQUEST RATE CARD

  • Website Maintenance

    Websites today are not as easy to maintain as they used to be. There are many different web browsers now (that

    have all been updated recently) and there are devices like smart phones, tablets and iPads, too. With all the

    devices and different web browsers now used to access any given website, you have to make sure that every

    technical and content aspect of your website is up to date. We can provide;

    1) Technical Maintenance:

    Our technical maintenance services are aimed at ensuring that all the technical maintenance aspects of your

    website are taken care of on a 24/7 basis. Our technical maintenance includes;

    Website Clean Up:

    Liaising with internal or external website Hosting Company on hardware and software issues that affect

    the Website and its availability.

    Finding, diagnosing and fixing Web site problems and errors, including broken links (both internal and

    external), typographical errors, and formatting inconsistencies.

    Adding missing ALT attributes of IMG (image) HTML tags.

    Testing all email addresses and forms.

    Updating copyright dates.

    Adding favicon and robots.txt files.

    Readjusting mis-sized images.

    Updating plugins.

    Updating website scripts.

    Updating Content Management System.

    Performing Website backups.

    Keeping track of when renewals are due, order new domain names and liaise with customer and

    vendor(s) for renewals.

    Developing, implementing, and adhering to regular Website maintenance policies and procedures,

    including update/maintenance schedules, to ensure site accuracy and timeliness.

    When Willapps Limited is contracted to handle the technical maintenance of your website, we assign a web

    master to your website, whose role is to ensure the apt and efficient execution of the above listed procedures,

    under the supervision of a service quality assurance manager.

  • Addition of features;

    Willapps can perform addition of features and functionalities to the website, for example new menu items or

    Addition of submission forms, new pages and other interactive features on the site.

    Willapps does this on-call and charges are levied hourly or daily, based on the magnitude of the changes

    desired.

    Willapps Limiteds Hourly Rate - $25

    Willapps Limiteds Daily (8hours) Rate - $80

    All fees are based on the current dollar rate.

    2) Content Management:

    Willapps Limited provides professional website content management solutions, with substantial experience and

    a good number of satisfied customers. With our rich understanding of the nitty-gritties of website content

    management, we provide seamless and competitive content management solutions.

    We have a professional and experienced team that can create a customized content plan to provide you

    company/organization with a powerful Internet presence that meets the companys goals and objectives by

    building and exploiting the benefits of an active and consistently updated website.

    We focus on designing a content plan that keeps you connected with your clients, widens your audience,

    reaches out to potential clients, improves interactivity and excels in increasing your companys visibility online,

    consistent with your marketing and public relations strategies.

    By working with us, you deal with a team of young, fresh, energetic, flexible and highly imaginative web

    enthusiasts that pride in flexibility, consistency and timely delivery, ready to take each amazing step with you as

    we give your clients the ultimate Silverback travel Company experience.

    a) Ongoing website content update

    General Analysis of current online platforms, content strategies and content deployment.

    Website content plan/strategy building.

    Website content plan/strategy execution by;

    Updating the different sections of your website with necessary content.

    Editing, restructuring and updating content on the website as provided by your organization, in

    consistence with the content management strategy/plan e.g. graphics, videos, documents and articles

    as required at agreed upon frequencies.

  • Generating content for your website as required e.g. pictures, videos, articles, news stories and any

    other content that is in line with your organizations work and marketing and PR strategies.

    Marketing the updated website content on your corresponding organizational social media platforms,

    providing basic cross platform social media support and social media efficient content streamlining.

    Content based/engineered search Engine Optimization to ensure that your website and website

    content ranks high in Search Engine results.

    Integrated online marketing support and consultancy.

    Running and managing web based campaigns.

    b) Website Analytics/Performance Monitoring: Comprehensive monthly reporting on content

    management strategy/plan execution, progress and website performance.

    Benefit: By updating your website regularly and consistently, your organization maintains a readily available

    and up to date information pool for your clients and potential clients, hence boosting your online presence and

    company visibility in line with the work you do.

    To hire Willapps for website maintenance services

    REQUEST RATE CARD

  • WEBSITE DEVELOPMENT AND MAINTENANCE PORTFOLIO:

    CLIENT WEBSITE URL

    Willapps Limited-Own Company Website www.about.willappsug.com

    Willappsug.com-Own Company Blog www.willappsug.com

    Reasonant Contractors Limited www.reasonantcontractors.com

    Nelapact.org www.nelapact.org

    Stratcom Uganda www.stratcomug.com

    Myinstahealth www.myinstahealth.com

    Ali Musoke www.alimusoke.com

    Mobile Application Development

    Power FM-Mobile Application

    Myinstahealth-Mobile Application

    OUR OPERTAIONAL FRAMEWORK:

    For all services i.e. Website Development, Website Maintenance (Technical maintenance and Content

    Management) and Search Engine Optimization; the willapps operational framework is;

    1) Initial Client Meeting: We schedule an initial client meeting, for the purpose of needs and requirements

    assessment and analysis.

    2) Working Proposal: After the initial client meeting, we design a working proposal for the clients

    approval/recommendation of changes.

    3) Service agreement/contract: Once the working proposal has been approved or changes recommended.

    4) Payment: For Willapps Limited to go forward with the project the payment schedule is always as

    follows:

    50% DEPOSIT due upon acceptance of the proposal before work commences.

    50% plus any incurred additional hourly fees no later than one week from when the project is completed and

    delivered.

    NOTE: For every project, Willapps Limited signs a working contract with the client, stipulating all the

    pertaining terms and conditions.

  • Professionalism

    Creativity

    Flexibility

    Thanks for reading through

    Connect With Us On

    Willapps Limited. P.O. Box 15050 Kampala, Uganda Tel: +256 702 808026/+256 778 215030; Email: info @willappsug.com; Office: Rm-127, Block 85, Plot 27 Sir Apollo Kaggwa Road, Makerere,

    Kampala Web: www.about.willappsug.com, www.willappsug.com