why study ethics
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BUS-7200 CH 1 5th edTRANSCRIPT
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CHAPTER ONE: WHY STUDY ETHICS?
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Identify reasons why the study of ethics is important
Explain the nature and meaning of business ethics
Explain the difference between ethical values and other values
Clarify the difference between ethics and the law
Describe the distinction between ethics and ethos
Introduce the distinction between personal morality, virtues, and social ethics
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Barclays admits in 2012 to fraudulently reporting interest rates used in international financial markets
Is fined $450 million by U.S. and U.K. regulators Barclays manipulated LIBOR since at least 2005 LIBOR is the rate that major London banks report that
they can borrow Evidence found of widespread intentional fraud by
Barclays employees and executives
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Before the 2008 financial collapse, U.S. and U.K. regulators knew of allegations that Barclays was underreporting its rates
Early in 2008, Wall Street Journal articles suggest that banks intentionally misreported rates to strengthen public perception of their financial health
Barclays implicates other banks involved in misreporting data
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Barclays alleges fraudulent LIBOR reports by the two other largest U.K. banks and by over a dozen other international banks
The scandal spreads to the British government A Barclays employee says, “Are we guilty of being part of
the pack? You could say we are.”
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Identify what ethical issues and questions are involved in the Barclays case.
In what ways did the fraudulent actions of Barclays contribute to the 2008 international financial meltdown?
Do you think that Barclays’ fraudulent actions were mitigated by the fact that other banks acted similarly and that regulators were aware of Barclays’ actions?
To what degree was this case mostly a failure of individuals, or organizational structure, or of government?
Can you imagine anything that could have prevented Barclays’ fraud?
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Is it an oxymoron like “jumbo-shrimp”? Is it a discipline of sentimentality and personal
opinion? Who’s to say what is right and what is wrong? Is there a place for ethics in business?
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Stockholders Employees Consumers in California Suppliers Enron’s accounting firm, Arthur Anderson The Houston, TX community Families of employees, investors, and suppliers
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The Law: In 2002, Congress passed the Sarbanes-Oxley Act
Financial risks Reputation and competitive advantage Consumer boycotts Efficiency and effectiveness Employee trust, loyalty, commitment and
initiative
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If business managers see the need to focus on ethical behavior, so should business students
Preparation for career in contemporary business Consumers are affected by decisions made by
businesses
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Built to Last: Successful Habits of Visionary Companies by James Collins and Jerry Porras Key finding: Exceptional and enduring companies
place great emphasis on a set of core values These core values are essential and enduring tenets
defining the company, and not to be compromised for financial gain
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IBM Johnson & Johnson Hewlett Packard Procter and Gamble Wal-Mart Merck Motorola Sony General Electric
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Those beliefs or standards that incline us to act, or to choose in one way rather than another
A company’s core values are those beliefs and principles that provide the ultimate guide in the company’s decision-making
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Another way of saying a corporation has a set of identifiable values
However, there is no “right” set of core values
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What are the ends that our core values serve? Financial values serve monetary ends Religious values serve spiritual ends Aesthetic values serve the end of Beauty What ends are served by ethics?
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Ethical values serve the ends of human well-being
The well-being promoted by ethical values is not personal and selfish well-being
No one person’s well-being is to be counted as more worthy or valuable than any other’s
Ethical values promote human well-being in an impartial way
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People disagree about what ethics commits us to, and what ends are served by ethical values
Ethical values can conflict, and may result in serious illness and death to others
So, how do you decide if a company is an ethical company?
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December 11, 1995 – A fire destroys most of Malden Mills, the manufacturer of Polartec
The last major textile manufacturer in town with 2,400 employees; community life’s blood
Malden Mills provides fabric to L.L. Bean, Land’s End, J. Crew and Eddie Bauer
Aaron Feuerstein, the owner pledged to rebuild the plant, keep jobs in the community and pay his employees until work resumes
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The factory was rebuilt and reopened in one year Employees came back to work The community seemed to recover Malden Mills filed for bankruptcy protection Eventually controlled by creditors Remaining employees voted to authorize a strike
in December 2004
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Business ethics refers to those values, standards and principles that operate within business
Business ethics is also an academic discipline that studies those standards, values and principles while seeking to articulate and defend the ones that ought or should operate in business
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There is a growing body of literature in business ethics about the right ways to teach and learn business ethics
There are a set of principles, standards, concepts, and values common to business ethics
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From the time of Aristotle, we have noticed a discontinuity between judging some act as right and behaving rightly
Knowing what is right is different from doing what is right
People vary in strength of character and motivation and fortitude
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To treat students as active learners To engage students in an active process of thinking and
questioning To allow students to think for themselves To deal with the mess of relativistic conclusions
“The unexamined life is not worth living.” —Socrates
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The process of ethical reasoning must be emphasized
Reasoning is distinct from answers Begin with an accurate and fair account of the
facts from all “sides” Be objective and open-minded Analyze each issue fully and rigorously
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Compliance with the law will prove insufficient for ethically responsible businesses
The Law is rife with ambiguity; many acts are not illegal until a court rules that they are
Court cases demonstrate that you cannot always rely on the law to decide what is right or wrong
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The word ethics is derived from the Greek ethos, meaning “customary” or “conventional”
To be ethical in the sense of ethos is to conform to what is typically done, to obey the conventions and rules of one’s society and religion
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Denies that simple conformity and obedience are the best guides to living
Rejects authority as the source of ethics Defends the use of reason as the foundation of
ethics Seeks a reasoned analysis of custom and a
reasoned defense of how we ought to live
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Distinguishes what people do value from what people should value
Requires we stand back, abstract ourselves from what is typically done, and reflect upon whether or not what is done, should be done
The difference between what is valued, and what ought to be valued, is the difference between ethos and ethics
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A branch of philosophical ethics
Reflect: In what ways do the practices and decisions made within business promote or undermine human well-being?
How ought we to live?
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Morality: How should I live my life? How should I act? What should I do? What kind of person should I become?
Virtues: character traits that constitute a life worth living
Social Ethics: How ought society be structured? How ought we live together?
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Humans can not avoid responsibility for something they have created or contributed to
Business institutions have a tremendous influence on human lives and the quality of human life
As business people, we face particular business decisions about our corporations, but as citizens, we have to decide whether or not to regulate those businesses for the public good
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Managerial ethics: What should a business manager do in various situations?
The types of questions asked will vary from perspective to perspective
All decisions faced by business managers, from finance to marketing to ethics and human resources, exist in a social and legal context
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A wide range of people can be adversely affected by the decision made within contemporary business.
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A wide range of people can be adversely affected by the decision made within contemporary business
Many roles are played within the economic system to insure the integrity of that system and to prevent fraud and abuse
Business operates within a social context and has duties to a wide range of people beyond those people who own a company’s stock
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Describe several reasons why ethics is relevant to business? Can a “good business” be an unethical business?
What are values? What is the difference between ethical values and other types of values? What is the difference between “value” when used as a verb, and “value” when used as a noun?
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What is the difference between “ethics” and “ethos”?
How is descriptive business ethics different from normative business ethics?
This chapter introduced a distinction between morality, virtues, and social ethics. How would you describe each?
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How would you answer someone who asked: Why should I study ethics if I want to be an accountant?
Other than business managers and owners, which other constituencies might have a stake in business decisions?