why is sales prospecting so much harder than it used to be
TRANSCRIPT
Not so long ago, prospecting and lead generation seemed much easier than it is now: go to some
trade shows, send out some direct mailers or e-mail blasts, do some telephone prospecting, and
convert the resulting hot leads into sales.
Well, it wasn’t quite that easy, but it sometimes seems that way in comparison to today’s tough
selling environment.
How tough is it today? It was reported that 52% of sales reps in the US did not achieve
their sales quota in 2011 (CSO Insights, 2012).
What are some of the factors making prospecting more difficult?
Many buyers’ budgets have shrunk. Sellers’ competition has increased. New technology such as
e-mail filters that automatically put e-mails from unknown senders in the “junk folder”, and an
increased reliance on voicemail to screen calls have made it much more difficult for a
salesperson to get through to a possible prospect for even a brief introductory phone call.
Some tele-prospecting firms have reported that it typically takes an average of 10
attempted calls just to get a decision-maker on the telephone to schedule an initial
meeting.
At a typical firm with 100-500 employees an average of seven decision-makers is involved in
most major (>$25,000) purchasing decisions today.
If there are seven decision-makers, and it takes an average of 10 call-attempts to get a
meeting, this means that a salesperson must make an average of 70 call-attempts with the
various decision makers– just to schedule an initial meeting with them.
It has been estimated that 700 attempted calls over many months may be needed to
complete just one sale.
Most quota-carrying salespeople simply do not have the time to spend on these non-selling
activities.
What’s the solution?
Begin adopting a Sales 2.0 model for prospecting and lead generation. The essence of Sales 2.0
is to offload the non-selling aspects of a salesperson’s job to a highly-trained, but less costly,
sales development representative; and utilize enabling technologies such as social media and the
Web to make it easier for sales and sales development to work most productively.
First, get your salespeople some sales development assistance, either internal or external, to help
them spend their valuable sales time more productively.
Second, make sure your sales development resources know how to use social media marketing to
get through all of the barriers like automated switchboards, voicemail call-screening with
voicemail, and e-mail filters.
When used correctly, social media marketing has been shown to help reduce the number
of call-attempts needed to complete a sale from 700 to as few as 10, and shorten the sales
cycle considerably, from months to weeks.
Adopting a Sales 2.0 model for prospecting and lead generation can help you
• Increase your sales revenues
• Accelerate your sales cycle
• Convert more leads to sales
• Reduce selling costs
• Increase sales productivity
• Free up your salespeople to do more selling
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NOTE: Partner Pro Services can support your salespeople with a highly effective customized
Sales 2.0 strategy, sales development resources, and a lead generation plan to help you increase
the effectiveness of your sales process, shorten the length of your sales cycle, and increase your
sales revenues.
Please contact us for a no-cost, no-obligation discussion.