why effective conversation is essential to your success dec 2013

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1 Why effective CONVERSATION is essential to your SUCCESS

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Slide 1

1Why effective CONVERSATIONis essential to your SUCCESS

2Todays changing world requires increased connection, collaboration, creativity: better conversation

This slide is just an intro slide for this section, for the facilitator rather than participants. 2

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Create relationshipsDevelop common understandingExplorenew ideasInnovate Assess progressMake plans

CONVERSATIONSolve problemsCoordinate tasksLearnConfirm agreements

Build on what has been drawn out in the room, some of the things we need conversations for: Conversations for effective action, relationships, shaping the future, appreciation, growing, learning ..

Summarize: Work requires effective conversations. Bridge: Lets look at some of the changes in the world of work that make conversation to important 4

there cannot be efficient actions withouteffective conversations.

Emmanuel Gobillot5

Welcome to everyone.Refer to the relevant business context that brought them togetherUse this quote simply by reading it - as a quick way ( less than 30 seconds) to introduce the topic and purpose of the workshop5

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How effective are the conversations in your organization?

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Were not getting to whats really important.

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One or two people dominate the discussion.

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People wont talk about the elephant in the room.

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We focus too much on the negative.

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Were not innovative enough.

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Were not skilled enough at holding collaborative conversations.

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We have trouble following through and taking action.

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How can we reach more of our potential?

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What is the cost to your organization and your people?

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16 Conversations can beHIT & MISS

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17Effective conversation has been an untrained skill

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THEis a practical way to raise your Conversation Intelligence

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19The 5 C Conversation Flow

In the workshop, we also introduce and practice a highly effective structure: The 5C Conversation Flow.19

We enhance the 3 core skills of conversation:

20Askinggood questionsListeningwellSayingwhat matters

SUMMARY of what makes a question good and a bridge to the next practice round. 20

Remember that what gets talked about and how it gets talked about determines what will happen. Or wont happen. And that we succeed or fail, gradually then suddenly, one conversation at a time.Susan Scott Fierce Leadership21

Welcome to everyone.Refer to the relevant business context that brought them togetherUse this quote simply by reading it - as a quick way ( less than 30 seconds) to introduce the topic and purpose of the workshop21

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TMImagineif you raised your

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Contact us today

Jeff Richardson(416) [email protected]

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We hope to inspire youand to help you and your people have more meaningful and effective conversations. Contact us today: we look forward to supporting you in gaining the Conversation Advantage.

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