why do contractors fail (brochure)

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Why Do Contractors Fail? Surety Bonds Provide Prevention and Protection Surety Information Office (SIO) www.sio.org [email protected] The Surety Information Office (SIO), formed in 1993, disseminates information about the benefits of contract and other forms of surety bonding in private and public construction. SIO, a virtual office, is supported by the National Association of Surety Bond Producers (NASBP), www.nasbp.org, and The Surety & Fidelity Association of America (SFAA), www.surety.org. For information on the benefits of surety bonds in construction and in other contexts, contact the Surety Information Office at [email protected]. National Association of Surety Bond Producers (NASBP) 1140 19th St. NW, Suite 800 Washington, DC 20036 (202) 686-3700 (202) 686-3656 Fax www.nasbp.org [email protected] The National Association of Surety Bond Producers (NASBP), founded in 1942, is the association of and resource for surety bond producers and allied professionals. NASBP producers specialize in providing surety bonds for construction contracts and other purposes to companies and individuals needing the assurance offered by surety bonds. NASBP producers engage in contract and commercial surety production throughout the U.S., Puerto Rico, Guam, and a number of countries. They have broad knowledge of the surety marketplace and the business strategies and underwriting differences among surety companies. As trusted advisors, professional surety bond producers act in many key roles to position their clients to meet the underwriting requirements for surety credit. The Surety & Fidelity Association of America (SFAA) 1101 Connecticut Ave., NW Suite 800 Washington, DC 20036 (202) 463-0600 (202) 463-0606 Fax www.surety.org [email protected] The Surety & Fidelity Association of America (SFAA) is a District of Columbia non-profit corporation whose members are engaged in the business of suretyship worldwide. Member companies collectively write the majority of surety and fidelity bonds in the United States. SFAA is licensed as a rating or advisory organization in all states, as well as in the District of Columbia and Puerto Rico, and it has been designated by state insurance departments as a statistical agent for the reporting of fidelity and surety experience. SFAA represents its member companies in matters of common interest before various federal, state, and local government agencies. © 2014 Surety Information Office • shareholders’ agreements detailing buy-sell agreement for multiple shareholders; • only qualified and interested family members in management; • detailed business plan; and • strengths, weaknesses, opportunities, and threats It’s a variety of successes that makes a good contractor, and it’s a process that happens continually. Good contractors will heed the warning signs of failure before the red flags go up. Surety Bonds: A Valuable Risk Mitigation Tool Surety is a unique form of insurance in which the surety company’s financial resources back the contractor’s commitment to enter into a contract with an owner. Surety bonds are a three-party agreement among the owner (obligee), the contractor (principal), and the surety company, and the surety company is obligated to both the obligee and the principal. Surety bonds provide financial security and construction assurance to project owners by verifying that in the surety’s opinion the contractor is capable of performing the work and will pay certain subcontractors, laborers, and material suppliers. This is especially important on public projects where taxpayers’ dollars are at risk. During the prequalification process, the surety: n Verifies the contractor’s ability to perform the contract and fulfill its financial obligations n Completely reviews the contractor’s financial statements, capacity to perform, organizational structure, management, trade references, credit history, and banking relationships n Checks that there are no “red flags” that could lead to contractor failure In the event of contractor failure, depending on the terms of the bond, the surety may: n Re-bid the project for completion n Bring in a replacement contractor n Provide technical and/or financial support to the existing contractor n Pay the penal sum of the bond Construction is a risky business, and contractors fail for many reasons. Having a surety as a partner often helps a contractor prevent and avoid those risks. When a contractor does fail, however, having surety bonds in place ensures that the owner and the subcontractors on the project do not bear the full risk of that failure.

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Page 1: Why Do Contractors Fail (brochure)

Why DoContractors

Fail?

Surety BondsProvide Prevention

and Protection

Surety Information Office (SIO)[email protected] Surety Information Office (SIO), formed in 1993, disseminatesinformation about the benefits of contract and other forms ofsurety bonding in private and public construction. SIO, a virtualoffice, is supported by the National Association of Surety BondProducers (NASBP), www.nasbp.org, and The Surety & FidelityAssociation of America (SFAA), www.surety.org. For informationon the benefits of surety bonds in construction and in othercontexts, contact the Surety Information Office at [email protected].

National Association of Surety Bond Producers(NASBP)1140 19th St. NW, Suite 800Washington, DC 20036(202) 686-3700(202) 686-3656 [email protected] National Association of Surety Bond Producers (NASBP),founded in 1942, is the association of and resource for suretybond producers and allied professionals. NASBP producersspecialize in providing surety bonds for construction contracts and other purposes to companies and individuals needing theassurance offered by surety bonds. NASBP producers engage incontract and commercial surety production throughout the U.S.,Puerto Rico, Guam, and a number of countries. They have broadknowledge of the surety marketplace and the business strategiesand underwriting differences among surety companies. As trustedadvisors, professional surety bond producers act in many keyroles to position their clients to meet the underwritingrequirements for surety credit.

The Surety & Fidelity Association of America (SFAA)1101 Connecticut Ave., NWSuite 800Washington, DC 20036(202) 463-0600(202) 463-0606 [email protected] Surety & Fidelity Association of America (SFAA) is a District of Columbia non-profit corporation whose members are engagedin the business of suretyship worldwide. Member companiescollectively write the majority of surety and fidelity bonds in the United States. SFAA is licensed as a rating or advisoryorganization in all states, as well as in the District of Columbia and Puerto Rico, and it has been designated by state insurancedepartments as a statistical agent for the reporting of fidelity andsurety experience. SFAA represents its member companies inmatters of common interest before various federal, state, and local government agencies.

© 2014 Surety Information Office

• shareholders’ agreements detailing buy-sell agreement for multiple shareholders;

• only qualified and interested family members in management;

• detailed business plan; and• strengths, weaknesses, opportunities, and threats

It’s a variety of successes that makes a good contractor,and it’s a process that happens continually. Goodcontractors will heed the warning signs of failure beforethe red flags go up.

Surety Bonds: A Valuable Risk Mitigation Tool Surety is a unique form of insurance in which the suretycompany’s financial resources back the contractor’scommitment to enter into a contract with an owner. Suretybonds are a three-party agreement among the owner(obligee), the contractor (principal), and the suretycompany, and the surety company is obligated to both theobligee and the principal.

Surety bonds provide financial security and constructionassurance to project owners by verifying that in thesurety’s opinion the contractor is capable of performingthe work and will pay certain subcontractors, laborers, andmaterial suppliers. This is especially important on publicprojects where taxpayers’ dollars are at risk.

During the prequalification process, the surety:n Verifies the contractor’s ability to perform the contract

and fulfill its financial obligationsn Completely reviews the contractor’s financial

statements, capacity to perform, organizationalstructure, management, trade references, credit history,and banking relationships

n Checks that there are no “red flags” that could lead tocontractor failure

In the event of contractor failure, depending on the termsof the bond, the surety may:n Re-bid the project for completionn Bring in a replacement contractorn Provide technical and/or financial support to the existing

contractorn Pay the penal sum of the bond

Construction is a risky business, and contractors fail formany reasons. Having a surety as a partner often helps acontractor prevent and avoid those risks. When acontractor does fail, however, having surety bonds in placeensures that the owner and the subcontractors on theproject do not bear the full risk of that failure.

Page 2: Why Do Contractors Fail (brochure)

Events That Lead to Contractor FailureContractor failure usually is the result of multiple causes.Contractors may default if there are drastic financialchanges due to the economy, unforeseen changes in jobsite conditions, or death or illness of a key employee.Other factors include: accounting issues; managementissues; unrealistic growth—changes in type of workperformed, expansion into a new geographic area, rapidover-expansion; and, performance issues—inadequatelytrained personnel or insufficient personnel.

Warning Signs That a ContractorIs in TroubleIneffective Financial Management Systemn Cash flow is tight or there is an inability to forecast

cash flow.n Receivables are turning over too slowly.n Vendors demand cash on delivery for supplies and

materials.n Bills are past due.n Company experiences profit fade.

Bank Lines of Credit Constantly Borrowed to Their Limitn All credit is fully secured.n Credit lines are not renewed.

Poor Estimating and/or Job Cost Reportingn Revenues and margins decrease over time.n There are continued operating losses.n The company has a loss of or reduction in bonding capacity.n Company bids jobs too low.

Qualities of a Solid ContractorAccording to FMI Corporation’s “What Makes a GoodContractor?” by Stuart M. Deibel, good contractors sharethese characteristics:

Organizationn Formal and on-the-job training for all levels of

employeesn Logical, incentive-based compensation plann Tenure for proven field superintendents and internal

promotion when possible n Depth at all levels of the organization n Succession planningn Up-to-date, distributed organization chart n Culture of loyalty, ownership, and urgencyn Visionary, inspirational leadershipn Low turnover

Financen Solid management of cash flow and overhead n Profit-focused companyn Timely payment of billsn Management of debt and retainagen Reasonable growth without overextending resources

Marketingn Superior estimating skills and systems to manage costsn Satisfied customersn Well-defined market niche and 12–36 month growth

plann Company culture where everyone is a great salesperson

Project Controln Closely managed projects with early warning systems

to catch potential problemsn Litigation avoidance n Productive field managers trained to improve processes

Planningn Disaster preparednessn Continuity plan with:

• adequate life insurance coverage;

Why Do Contractors Fail?Surety Bonds Provide Prevention and Protection

Construction is a complicated business that faces ever-changingconditions, and those who are not prepared or capable of meeting these

demands may ultimately fail. Every year thousands of contractors, whether inbusiness for two or twenty years, face bankruptcy and business failure.According to BizMiner, of the 986,057 general contractors and operativebuilders, heavy construction contractors, and special trade contractorsoperating in 2011, only 735,160 still were in business in 2013—a 26.24% failurerate. These businesses leave behind unfinished private and publicconstruction projects—and still worse, millions of dollars in losses to projectowners and taxpayers. Public and private construction project owners canmitigate the risk of contractor failure by requiring bid, performance, andpayment bonds.

325,689

576,386

437,650

235,245

83,982 62,265

Construction Companies 2011-2013

Building Construction Heavy & Civil Engineering Construction

Special Trade Contractors

n 2011 n 2013

700,000

600,000

500,000

400,000

300,000

200,000

100,000

0

# of

Est

ablis

hmen

ts

Source: BizMiner (2014)

27.73

Contractor Failure Rates (2011–2013)

Building Construction Heavy & Civil Engineering Construction

Special Trade Contractors

n Firms n Establishments n Small Businesses n Branches

35

30

25

20

15

10

5

0

Perc

enta

ge %

Source: BizMiner (2014)Failure rates track the actual experience of firms, business establishments, small businesses and branchesdoing business at the start of the time series, and still in operation today.

27.77 28.27 28.8526.03 25.86 27.23

22.88 24.18 24.07 24.79

19.92

Poor Project Managementn Supervision is inadequate.n There is an inability to administer and collect change

orders.n Projects are not completed on time.n There is a claim on one or more contracts.n Company is continually involved in litigation.n Backlogs increase without adequate project

management resources.n Lead time to prepare bids is too short.

No Comprehensive Business Plann Contingency plans are not developed.n Company does not have a “road map,” goals, or

objectives.