why crm is necessary for a growing company
TRANSCRIPT
WHY CRM IS NECESSARY FOR A
GROWING COMPANY
TeamWave
“There is only one boss.
The customer.
And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.”
Total USD 23.2 billion was spent on CRM in 2014.
- Gartner
In CRM software market, SaaS has 47% share.- Gartner
Asia Pacific is the fastest
growing region in CRM space.
- Gartner
Communication, Media and ITcompanies are the highest spenders.- Gartner
CRM - A Key Business Enabler
1 Focus on Quality Sales Leads● Follow Leads with high probability of
conversion● Get better conversion rate● Close deals faster
2 Increase Customer Satisfaction● Address customer queries efficiently● Access consistent and integrated data
sourced from various business functions
3 Take Proactive Decision● Access real time customer data● Identify trends● Take action to changing business
dynamics
4 Manage Data Efficiently ● Centralize data in one system● Avoid data loss● Securely manage data
5 Increase Sales Productivity● Empower sales team with mobile CRM● Update data and create reports on the go● Enable sales support to get started instantly
6 Get Up to Speed with Modern Sales● Implement complex sales workflow● Make sales and marketing work as a closely knit unit
Propel Your Business Growth withTeamWave CRM
www.teamwave.com