why corporations are asking for an information systems governance ? isgec brussels 2011...
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WHY CORPORATIONS WHY CORPORATIONS ARE ASKING FOR ARE ASKING FOR an INFORMATION SYSTEMS GOVERNANCE ?an INFORMATION SYSTEMS GOVERNANCE ?
ISGecISGecBrussels 2011Brussels 2011Lisbon/Geneve 2010 Lisbon/Geneve 2010 Madrid 2009Madrid 2009
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4. IS Governance vs IT Governance
1. Modern Corporations are IBO
2. IS Politics
5. Information Governance
(5 arguments)
3. IS Governance
Top Management must assume the IS Governance since it is a very critical and strategic issue for Management and for Organizations
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1. Companies are Information Based Organizations (IBO)
– because Organizations are becoming IBOs
Top Management must explicit IS Politics, because the objectives and goals of IS investments
are critical for the future of the Organizations
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2. IS Politics
Politics concerns with the use of powerInformation is the support for the use of power
IS investments
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2. IS Politics (cont.)
- Domain
Centralization, Decentralization, Empowerment Human Resources IS partnerships operations Integration level Innovation, Research & Development Differentiation & Competitiveness Internal marketing of available solutions Distribution & Information access Paperless office Security Economics: costs, overheads, charge back
Top Management must assume and must be committed with Information Systems Governance.
Why?
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3. Information Systems Governance
Because:
1) Of it’s phenomenological complexity,
2) Of the variety of resources involved in the IS solutions,
3) Of the great impact it can have on Organizations Competitiveness and Sustainability.
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Range of activities related to decision-making, regarding the definition of objectives, politics and strategies
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3. Information Systems Governance (cont.)
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IS Objectives, IS Politics and IS Strategies must be compatible/integrated with the Corporate Governance’s objectives, politics and strategies.
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1. Selection and clarification of the objectives to be achieved with Information Systems investments
3. Information Systems Governance (cont.)
Main areas & Contents:
2. Definition of IS Organization models and its integration with the Institution’s Macro-Structure
3. Characterization of the model and of the practices of IS Governance, namely the:
- IS Urbanism- IS Architecture- IS Planning- IT Products Acquisition - IT Products Utilization
- IT Organization Models (resources deployment)
- IT Operations & Processes Model
- IT Performances Monitoring
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IS is a System
IS Governance is not the same as IT Governance
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4. Information Systems Governance vs IT Governance
IT Governance is a part of IS Governance
IT is a tool (an element of the system)
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Set of activities which intent to reduce operational risks created by IT environment, through internal control and auditability solutions, which intend to ensure the integrity, the completeness and the Information traceability
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Integrity: Totality, entirety
4. IT Governance (cont.)
Completeness: Complete, whole, entire
Traceability: Detectable, localizable, follow the trail, path
Sarbanes-Oxley (30/07/2002) from USA Congress, contains 66 articles and
only 4 have connections to IT departments:
302 – Financial Reporting Responsibility 404 – Evaluation of internal Management controls 409 – Real time Management of Information flows 1102 – documents falsification/fraud
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4. IT Governance (cont.)
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Top Management must be concerned with Informationas a Corporate resource, as an Asset and as aCompetitive advantage critical factor
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5. Information Governance
“How Information gives you competitive advantage”, (Porter & Millar, 1985)
Information Governance should be a responsibility of theInstitution’s President---------------------------------------------------------------
CEO must be the cIo
cIo is not the same as cITo ...
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5. INFORMATION GOVERNANCE (CONT.)Main Areas – job description
Information Supply & Information StocksInformation Supply & Information Stocks
Tools & Resources Tools & Resources
Information Production Process Activities & Information Information Production Process Activities & Information Production Models Production Models
Information Quality Information Quality
Access/reach & End Use of InformationAccess/reach & End Use of Information
Economic ApproachEconomic Approach
Information Governance ModelsInformation Governance Models
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CATEGORY1 Managing IT services 2 Working with non-IT colleagues3 Working with customers 4 Managing enterprise processes
TOTAL
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CIO … or… cITo ??
IT Savvy : “What Top Executives Must Know to Go from Pain to Gain”, pg 143Weill, P. & Ross, J.W.HBP, 2009
CIO - time assigned
44%36%10%10%
100%
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CATEGORY1 Managing IT services
2 Working with non-IT colleagues
3 Working with customers
4 Managing enterprise processes
TOTAL
ISGecISGecBrussels 2011Brussels 2011Lisbon/Geneve 2010 Lisbon/Geneve 2010 Madrid 2009Madrid 2009
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Proposal
2010
CIO - time assigned44%36%10%10%100%
cIo … for the XXI Century …
CIO - time assigned
44% → 20%
36% → 20%
10% → 30%10% → 30%
100% 100%