C D H

C D H VMware, Microsoft, or Citrix: Whose Virtual Desktop is Right for You?

October 2010

C D H Quick Facts

About Us• 20th Year• Grand Rapids &

Royal Oak• 25 Staff

Approach• Vendor Agnostic• Non-reseller• Professional

Services Only

Partnerships• Microsoft Gold• VMware Enterprise• Cisco Premier• Novell Platinum• Citrix Silver

C D H

Infrastructure

Access & Identity Management

Expertise

Project Management

Collaboration

C D H Presenter

• Chris MonksMCSE, CAPM, CCNAChrisM@cdh.com

C D H Agenda

• Overview of VDI• Benefits of Hosted Desktops• VDI Drawbacks• Key Players• Microsoft• Citrix• VMware• Feature Comparison• Licensing Comparison• What is Right for You?

C D H Overview

• SBC - Server based computing– Centralized Distributed Centralized

• Virtualization– Decoupling OS from hardware– Sharing hardware resources

• VDI - Virtual Desktop Infrastructure– Hosted virtual desktops– Combination of SBC and virtualization

C D H Expectations

2008 IDC Report

C D H Desktop Management

• TCO for the traditional corporate desktop– $3500 and $5000 per user, per year– End user operational costs nearly 45%

• Hosted virtual desktops 2% to 12% more cost effective than traditional PCs

C D H Physical vs. Virtual

Cost Physical Desktop

Virtual Desktop

Client hardware $900 $300Server hardware - $250Virtual desktop solution - $120PC deployment costs $185 $25Operations: Support, software deployment, backup, security, virus protection

$600 $392

End-user operations: Training, self-support

$2215 $704

Annual downtime cost $90 $30TOTAL $3990 $1821

Gartner TCO Comparison of PCs with Server-Based Computing

C D H Components

• Virtualization platform– Highly available, resource load balancing

• Connection Broker• Endpoint

– Desktop, laptop, thin client

• Hosted desktop• Application

deployment process/solution

C D H Benefits

• Longer life of endpoint devices• Centralized administration• Improved security

– All data stored in datacenter• Speed of deployment

– New user– New operating system– Updates / patches

• Single image – hardware independence– No longer need multiple images

• Better hardware utilization• Higher availability

C D H Drawbacks

• Large initial investment– Servers for virtualization infrastructure– FC or iSCSI SAN for shared storage– Network infrastructure

• More expensive than other SBC solutions– Cost benefit analysis

• IT training• Reliance on network connectivity• End-user experience

C D H Key Players

• VMware – View– Virtual Infrastructure / vSphere

• Citrix Systems – XenDesktop– XenApp (Presentation Server)– XenServer

• Microsoft – Remote Desktop Services (Terminal Services)– Hyper-V– Windows Server and workstation operating

systems

C D H Microsoft

• Remote Desktop Services– Remote Desktop Connection Broker– Web Access and RemoteApp– Remote Desktop Virtualization Host– Remote Desktop Gateway

• Windows Server 2008 R2• Microsoft Hyper-V• System Center Virtual Machine Manager

C D H Virtualization

• Microsoft Hyper-V R2– Live migration– Shared Cluster Volumes– Integration with System Center Operations

Manager 2007• Virtual Machine Manager

– Management of Microsoft virtualization– Single Administrative view– Templates, cloning, library, PRO Tips

C D H Remote Desktop Services

• Connection Broker– Desktop pools

• Secure remote access– Remote Desktop Gateway

• Web Access• RemoteApp

C D H Connection Manager

• Remote Desktop Connection Manager– Load balancing of connections– Hosted Desktop

• Assigned– User assigned to dedicated desktop

• Pool– User connects to any available desktop

• Remote Desktop Gateway– Secure remote access to desktops

C D H Application Deployment

• System Center Configuration Manager– Lite or Zero touch OS deployment– Application deployment

• Remote Desktop Services – RemoteApp

• App-V– Application virtualization

C D H App-V

• Acquisition of Softricity– Originally renamed SoftGrid

• Application virtualization– Application sandbox– Streaming– Deployment

C D H Profile Management

• Profile Management– Microsoft roaming profiles– Maintain settings across devices

• Folder redirection– User files stored on server– Flexibility in hosted desktop

C D H

C D H Microsoft Demo

• Overview– Microsoft Virtual Machine Manager

• Windows 7 and Windows XP desktops– Remote Desktop Services

• Setting up desktops (Administrator)– Assign personal desktops to users– Create new desktop pool

• Connect to Desktop (End User)– Connect to desktop in RDS web– Connect to desktop via session broker RDP

C D H Citrix

• XenDesktop• XenServer• XenApp

– Formerly Presentation Server• Provisioning Server

– Ardence• Profile Management

C D H Virtualization

• XenServer– Live migration with XenMotion– XenCenter for management– High availability with resource pools

• Platform support– Open architecture– Any endpoint device– Any virtualization platform

C D H XenDesktop

• Desktop delivery controller• Citrix receiver, agent, web console• Desktop pools

– Pool– Assigned

• Persistent• Non-persistent

• Desktop availability– Work hours

C D H Provisioning Server

• One to many– Streaming OS to endpoints– vDisk image

• Private to one desktop• Shared with many desktops

– WriteCache• Local, server, RAM

– Not restricted to only virtual machines

C D H XenApp

• Citrix Presentation Server• Virtualized application delivery

– Use XenApp server for processing• Streaming application delivery

– Use virtual desktop for processing

– Sandbox– Pre-caching

C D H Profile Manager

• Windows service that monitors logon and logoff

• Maintain settings across devices• Granular control of profile

– Reduce profile bloat• Settings deployed via GPO• Logoff

– Only changes synchronized• Logon

– Local profile synchronized

C D H Citrix Demo

• Overview - Show set-up – XenDesktop

• Show pools – Provisioning Services

• Show vDisks and write cache settings

• Setting up desktops (Administrator)– Create assigned desktop group– Create pooled desktop group

• Connect to Desktop (End User)– Connect to desktops in XenDesktop web portal

• Show streaming disk on boot-up

C D H VMware

• View• Virtual Infrastructure / vSphere

– ESX/ESXi– High Availability– Distributed Resource Scheduler– Vmotion

• ThinApp– Application virtualization

C D H Virtual Infrastructure

• ESX/ESXi hypervisor• Live migration with VMotion• High Availability• Resource load balancing• High consolidation

– Resource pools– Memory page sharing– Balloon driver

• Update Manager

C D H View Manager

• View Manager– Connection Server

• Full, Replica, Security

– Authentication • Active Directory• RSA Secure Authentication

• Automated and manual pools– Persistent and non-persistent

• Windows Terminal Services• Physical PCs / blades

C D H View Composer

• View Composer– Linked clones– Golden image (Master)– 70-90% storage savings

• Master image– Changes made to

differential– User data disk

• Disk management– Recompose, refresh

C D H

• Enable end-users to check-out desktops • Enables administrators to extend security and

encryption policies– Expiration

• Synchronizations

Local Desktop

View Manager

VMware Infrastructure 3

Centralized Virtual

Desktops

C D H ThinApp

• Acquisition of Thinstall• Sandbox environment• Streaming or local• No server or client

– GPOs and logon scripts• Application policies• Application Link

– Dependencies with other applications• Application Sync

– Updating applications

C D H Profile Management

• User personality disks– Application and user disk mapped to linked

clone– Folder redirection to disk

• Roaming profiles• Folder redirection

C D H VMware Demo

• Overview - Show set-up – Virtual Infrastructure

• Show folders and replicas– View Administrator

• Show admin console• Setting up desktops (Administrator)

– Create auto persistent desktop pool with linked clone

– Assign existing desktop• Connect to Desktop (End User)

– Connect to desktops in View web portal– Connect to desktop from View client

C D H Feature Comparison

Feature Microsoft Citrix VMwareInfrastructure Microsoft Citrix / Microsoft / VMware VMware

Assigned Desktop X X X

Desktop Pools X X X

Secure Remote Access RDS Gateway Access Gateway Security Server

Application Deployment App-VRemoteApp

SCCM

XenApp ThinApp

Profile Management Roaming profilesFolder redirection

Profile ManagerFolder redirection

Microsoft User/data disk

Shared storage No Provisioning Services View Composer

Offline desktops No No Yes (Experimental)

Image Updating SCCM vDisk Recompose

Web console X X X

C D H Licensing

Microsoft Citrix VMwareVDI Standard Suite VDI Edition Enterprise- RDS CAL (Basic) - Virtual Infrastructure - Virtual Infrastructure

-MDOP - Desktop Delivery Controller

- vCenter Server

- Virtual Machine Manager Enterprise - View Manager

- Configuration Manager - Pooling, HA, XenMotion Premier- Operations Manager - Provisioning Services - View Composer

VDI Premium Suite - XenApp for Desktops - Local Desktop

- RDS CAL (Unrestricted) - ThinApp

- App-V for RDS Platinum- Edgesight

- WAN Optimization

C D H Conclusion – Which is Right for Me?

• A Few Questions to Ask Yourself:– Do virtual desktops still make sense for you?– Do you already have one of these vendors in

your environment and have experience with it?– Is there a particular feature that is very

important to you?– Are you already partially or fully licensed for

one of these solutions?– Do you have in-house expertise or a qualified

partner to help you with the solution?

C D H

Royal Oak306 S. Washington Ave.Suite 212Royal Oak, MI 48067p: (248) 546-1800

Thank You

Grand Rapids15 Ionia SWSuite 270Grand Rapids, MI 49503p: (616) 776-1600

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