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Page 1: Whose Brand is It

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t h e s h r i n k c o o p e r a t i v e

whose brand is it? *

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t h e s h r i n k c o o p e r a t i v e

first, let’s amuse ourselves

with some grand statementson what brand does notmean.

Page 3: Whose Brand is It

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t h e s h r i n k c o o p e r a t i v e

brand is not product.it can’t be.*

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t h e s h r i n k c o o p e r a t i v e

*brand is what the consumer

carries with them when theproduct is not around.

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t h e s h r i n k c o o p e r a t i v e

brand is not advertising.it can’t be.*

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t h e s h r i n k c o o p e r a t i v e

*brand is subjective. it is what

the consumer says it is, notwhat we say it is.

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t h e s h r i n k c o o p e r a t i v e

brand is not how we are

perceived today.it can’t be.*

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t h e s h r i n k c o o p e r a t i v e

*brand is the expectations

that are set for tomorrow.

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t h e s h r i n k c o o p e r a t i v e

brand is not a noun.it can’t be.*

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t h e s h r i n k c o o p e r a t i v e

*brands are verbs.

they are ways of accomplishing goals.

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t h e s h r i n k c o o p e r a t i v e

brand is not what we say aboutour product.

it can’t be.*

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t h e s h r i n k c o o p e r a t i v e

*brand is the attraction thatcomes from good behavior.

consumers do not haverelationships with products.

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t h e s h r i n k c o o p e r a t i v e

now.how does this understanding of brand help?

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t h e s h r i n k c o o p e r a t i v e

by placing brand creation inthe hands of our consumer, it

challenges us to experiencethe world as they do.

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t h e s h r i n k c o o p e r a t i v e

the empathy that arises fromintimate understanding of brand illuminates opportunity.

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t h e s h r i n k c o o p e r a t i v e

by separating brand fromproduct, we are free to imaginenew forms of growth.

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t h e s h r i n k c o o p e r a t i v e

relationships are built not inthe attributes of any product,but in the experience it offers.

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t h e s h r i n k c o o p e r a t i v e

consumers create brands,

not marketers.

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t h e s h r i n k c o o p e r a t i v e

*brand is theproperty of those

who love what it isthat you do well.

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brand success is dened by relevance and

accomplishment; both determined by the

capacity of an organization to incorporate

listening skills into their process.t h e s h r i n k c o o p e r a t i v e

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successful brands will become

anthropologists.

successful brands willbecome problem-solvers.

successful brands will incorporate

culture into their relationship.t h e s h r i n k c o o p e r a t i v e

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the opportunity isshrinking

t h e s h r i n k c o o p e r a t i v e

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shrinking is the elegant organization

of resources around those who

love what it is that you do well.t h e s h r i n k c o o p e r a t i v e

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the shrink cooperative

helping brands imaginevalue differently

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we are a loosely organized cooperati ve of experienced researchers, planners and strategistswhose goal i t is to help brands learn.

we deliver creative research and strateg yservices that honor the responsibili ty brands

have to help make th ings be tter.

t h e s h r i n k c o o p e r a t i v e

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[email protected]

t h e s h r i n k c o o p e r a t i v e