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Who is Sirius Computer
Solutions?Solutions?
Jennifer Borders
Director, Infrastructure Solutions & Services
• National technology solution provider
• Founded in 1980
• Headquarters in San Antonio, TX
• Offices across the U.S.
• Approximately 700 Employees
• Over 3100 professional & technical certifications
Who is Sirius?
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• Over 3100 professional & technical certifications
• Recognized leader in advanced technologies
• Integrated Partnerships with Industry Leaders:www.mysiriuszone.comwww.mysiriuszone.com
• Brocade
• Cisco
• Dell
• HP
• IBM
• JDA
• Microsoft
• NetApp
• Oracle
• Red Hat
• InfoPrint
• SAP
• Symantec
• VMware
• Akorri
• f5
• ; and more
Cloud Computing
Productivity Enhancement, Risk Management, Cost Optimization
Rajkumar Chaudhry & Jerry Bennett
IT Optimization Solutions and Services
‘Cloud Computing’
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What is ‘Cloud Computing’
Cloud Computing is an approach whereby IT shared resources, software and information are provided to the computing devices on-demand, like a public utility. The efficient pooling of compute resources and ability to assign these resources automatically on demand is key to enabling cloud computing
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Business Prerequisites to ‘Cloud Computing’
Service Support1. Service Desk / Service Request Management
2. Incident Management
3. Change Management
4. Release Management
5. Configuration Management
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Service Delivery1. Service Level Management
2. Capacity Management
3. Availability Management
4. Financial Management for IT Services
The Business Perspective1. Application Management
2. Software Asset Management
Types of ‘Cloud Computing’
Private, Public and Hybrid Cloud Computing
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HybridMany examples exist somewhere in-between
‘Cloud Computing’ Myths
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‘Public Cloud – Good Enough?’
Pros and Cons of Public Cloud
+ Fits in an operational budget+ Platform "heterogeneity" does not exist+ Limited infrastructure overhead and management+ Potentially lower short-to medium-term TCO+ Faster deployments
- Potential for over purchasing- No asset value/cost management- Possible governance issues- Still responsible for operational tasks- Security concerns and data locality
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+ Faster deployments+ In pay-as-you-go pricing, it is less expensive for "temporary“ workloads
- Security concerns and data locality- Longer-term TCO uncertainties- On-premises to public cloud integration- Compliance and regulatory issues
Recommendations - Public Cloud Computing
• Read the SLAs on the various public cloud providers, they are not all that they seem
• Understand and document current costs for fair compares to public cloud infrastructure providers
• Squeeze out redundancy at the lowest service level tiers
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• Squeeze out costs by focusing on infrastructure savings via purchases that are "good enough"
• Negotiate stronger penalties with public cloud providers
• Develop your SLAs by starting with the lowest tier and insist those with providers
Private Cloud – Acceptable?
Pros and Cons of Private Cloud
+ More Control+ Less Latency+ More Secure+ Price/Value
– Continued Asset Ownership– Reduced Economies of Scale– Capital expenditure
Dominated
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+ Price/Value+ Customize to your needs
Dominated
Private Cloud Computing
Low barrier to entry- A service-oriented interface backed by virtualization and automation enablesa customer to acquire services quickly and easily.
Elastic and scalable- A shared architecture that is virtualized and automated responds to customerneeds at the speed of automation, based on policies set by the customer.
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Lower cost and pay per use- A shared architecture is more efficient, and larger enterprises can leveragetechnologies that enable economies of scale (although these are smaller thanvery large public cloud providers).
Ease of sourcing migration- A service-oriented interface makes it easier to eventually migrate the sourcingof a service to a public cloud service, or even support a hybrid model (partlyprivate cloud service and partly public cloud service). It also helps to maintain control of
the cloudsourcing interface within a central sourcing organization
Components of Private Cloud
Self-Service Interface• Portal (GUI or API)• Service-level requirements• Cost estimates
Automation of Service Delivery• Service governor• Usage management and chargeback
Automation of Resources• Provisioning
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• Provisioning• Migration/motion• Allocation/de-allocation
Resource Virtualization• Virtual servers, operating systems, storage, network, client technologies
Operational Process Automation• Availability management• Problem management• Change management• Provisioning and configuration management• Performance management and optimization
When and Why build Private Cloud?
• Public service inadequate to serve business needs• Internal costs are lower — including if service use declines precipitously• Service-level requirements cannot be met by public provider
Private cloud services are not right for every enterprise, or every
enterprise service. Understanding your current state is key: what services
do you offer? What are the explicit or implied service level requirements
What does it cost you to deliver that service? Are you competitive?
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• Service-level requirements cannot be met by public provider• Public providers cannot meet security needs• Legal/data ownership issues unclear, or do not meet requirements• Compliance requirements cannot be met through public offering• Provider/connection failure recovery not sufficient to meet needs
When and Why go for Public Cloud?
• Public service offering is acceptable and meets requirements• Total costs are less• Service-level guarantees meet all requirements
Public cloud services are not right for every enterprise, or every enterprise
service. Understanding your current state is key: what services do you
offer? What are the explicit or implied service level requirements? What
does it cost you to deliver that service?
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• Service-level guarantees meet all requirements• Meets enterprise security needs• Meets legal/data ownership requirements• Meets regulatory compliance requirements• Failure remediation/disaster recovery available
Strategy/Plan for Private or Public Cloud
1. Identify and prioritize what is required from Cloud Computing2. Business services inventory and architecture3. Identify service levels/requirements4. Evaluate and design architecture for cloud computing5. Evaluate policies and procedures6. Determine service costs7. Build service roadmaps
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7. Build service roadmaps8. Evaluate (and predict) cloud services9. Build a business case10. If ROI, build a private cloud service or use public11. Constantly benchmark12. Monitor, manage and automate
Sirius IT Optimization Services
IT Optimization Solutions
IT optimization is combination of
strategy, process, methodology and technology
for
enhancing the efficiency of IT infrastructure
resulting in
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resulting in
reduced costs, improved availability, increased
agility, and improved quality of service for the
business services linked to IT
…adding value by providing solutions that directly address your key
business needs!
IT Optimization SolutionsAddressing today’s challenges and tomorrow’s opportunities
Manage Risk – Addressing today’s security, resiliency, and compliance challenges, while preparing for the new risks posed by an even more connected and collaborative world
Improve Service Levels - Ensuring high availability and quality of existing services, while meeting customer expectations for real-time, dynamic access to IT services
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expectations for real-time, dynamic access to IT services
Increase Agility – Keeping up with changing business needs by rapidly provisioning new services or resources and scaling of established services
Reduce Costs – Containing operational costs and complexity, while achieving business breakthroughs and productivity gains
Sirius Computer Solutions Confidential and Proprietary
IT Optimization Solutions (focus areas) Business Continuity and Disaster Recovery
1. Rapid and Simple Business Continuity Planning2. Risk Analysis, Business Impact Analysis and Gap Analysis3. IT Infrastructure Disaster Recovery Planning & Design4. Comprehensive Business Continuity and Resiliency Planning 5. Business Continuity Management
Storage and Backup Recovery Optimization1. Rapid Storage Optimization Analysis2. Storage Performance, Utilization, Data Classification and Lifecycle Analysis3. Backup & Recovery Infrastructure Optimization Analysis4. Storage Optimization Planning, Design, Implementation and Migration
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4. Storage Optimization Planning, Design, Implementation and Migration5. Storage and Backup Recovery - Health Checks & Updates
Server Infrastructure Optimization1. Consolidation, Virtualization and Containment Analysis2. Applications Infrastructure Optimization Analysis3. Optimization Planning, Design, Implementation and Migration4. Server Infrastructure Health Checks and Upgrades5. Desktop Virtualization/Client Consolidation
IT Service Management and Automation 1. Business Process Enhancements (Re-engineering & Management)2. ITSM Analysis and Roadmap3. Steady State Analysis and recommendations4. ITSM Financial Management Assessment and Roadmap
Why Customers do business with us?
“I didn’t know we were going to get all those benefits when we hired Sirius. But when they
came back with a rundown of all the elements of the solution that they could provide, I
immediately felt that I had made a tremendous choice.”
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immediately felt that I had made a tremendous choice.”
Doing business with Sirius improved our overall resiliency, which is core to what our business
is built on and our customers expect. I know that our primary business functions can be
performed at our disaster recovery site and that we understand how to continue our business
functions in the event of a natural or man-made disaster.
Sirius exceeded my expectations and delivered 100% on every promise made during the
project. I am completely satisfied with the value I received from doing business with Sirius.
The project timeline was extremely aggressive, the scope was massive, the costs were as
Sirius promised, and the quality was exceptional. I do not know of another company that
could have delivered what I needed.
– Chief Information Officer, Monitronics International
Sirius Computer Solutions Confidential and Proprietary
Top 10 Benefits of IT Optimization
1. Reduce cost of running, maintaining & growing IT Services2. Improve availability of business applications by reducing or
eliminating downtimes3. Improve SLAs (availability & performance) for better service to
the business4. Improve performance and recovery capability of applications5. Ease provisioning resources in support of key business initiatives6. Improve utilization and reduce number of devices for the same
or more computing workload
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or more computing workload7. Improve scalability to match growth objectives and
requirements 8. Improve flexibility to move workload between devices9. Improve manageability and reduce complexity of the IT
infrastructure10. Reduce power and cooling requirements and associated costs
and hence improving IT organization’s environmental performance by improving energy efficiency of the data center and IT equipment
Sirius Computer Solutions Confidential
IT Optimization Solutions and Services can help IT Optimization Solutions and Services can help
you provide more value to the business!you provide more value to the business!