white eagle master copy white eagle corporate presentation july 2011
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Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce
www.white-eagle.com| 0207 081 0847|[email protected] 1
Welcome toWhite Eagle (Europe) Plc
Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce
www.white-eagle.com| 0207 081 0847|[email protected]
Introduction to White Eagle (Europe) Plc White Eagle (Europe) Plc is a privately owned and funded company
Established in March 2007
Corporate Head Office based in Buckinghamshire, United Kingdom
Approved MasterCard and Visa Service Provider
White Eagle has successfully launched 35 White Label Prepaid Card Programmes
Award winning technology provider of global end-to-end prepaid card, e-payment, e-wallet and mobile
banking payment solutions
White Eagle owns its dynamic E-money Payment Platform and Gateway designed specifically for this
market which is continually developed to ensure our technology is at the cutting edge of market changes
Provide a number of E-money services and “plug and play” integration with other parties
Authorised to issue e-money solutions in the SEPA region
Adhere to a strict security policy and comply with the PCI DSS security compliance (PCI DSS Level 1)
Adhere to PRINCE II Project Managements quality standards for on-time and
on-budget programme delivery
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Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce
www.white-eagle.com| 0207 081 0847|[email protected]
Our Partners
BIN Sponsor
Transact
Current Trust AccountRoyal Bank of Scotland
Daily Settlement AccountHSBC Bank
ProcessorFIS
Cardholder Verification
GB Group
Intelligent ID
Card Manufacturing
Thames
Oberthur Card PersonalisationServerSide
Acquiring NetworkVisaMasterCard TelcoVerizon Cable and Wireless
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Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce
www.white-eagle.com| 0207 081 0847|[email protected]
Sample of White label programs
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Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce
www.white-eagle.com| 0207 081 0847|[email protected]
Our Role
Card Bureau White Eagle
BIN Sponsor
Bank Account
Programme ApprovalBIN Allocation
Fund ManagementReconciliation &
Settlement
Issuer & AcquirerCard & Transaction
ManagementFraud/transaction
monitoring
Processor
Secure management of
funds
Card production & personalisationCard fulfilment
Printing facilities
ClientClient transfers funds
to account to pre-fund card loads
Programme build and set-upProgramme monitoring
(compliance)Customer service
Marketing
Programme Director loads
cards with funds from client
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Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce
www.white-eagle.com| 0207 081 0847|[email protected]
Market drivers
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Consumer convenienceGift, general
purposeDigital products &
distributionMobile banking
Developing economiesBanking the unbanked
Paper to electronic payments
Government, payroll
Basic banking regulationsServing the unserved
Increasing buying power of youth
Youth cards
Work force globalisationRemittances
MARKET DRIVERS
Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce
www.white-eagle.com| 0207 081 0847|[email protected]
White Eagle e-money Solution
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White Eagle IP
Bank/Trust Account
Branded e-account card
Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce
www.white-eagle.com| 0207 081 0847|[email protected]
Routes to market
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• Targeting unbanked and sub prime C2DE population
• Retail distribution contracts with:• Smiths and Menzies newspaper
chains• Cost Cutter, Spar, Palmer &
Harvey, Cash Generator, Booker, Shaktie Group
• In excess of 10,000 UK wide retailers
WHITE
LABEL
PAYROLL
• Distribution to end users secured via customers
• Lower cost of customer acquisition
• ‘Stickier’ customer base due to brand loyalty
WEB &
RETAIL
Govt. Benefits
CORPORTE INCENTIVE
Instant Issue
Turnkey Solutions
DIRECT SALES
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Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce
www.white-eagle.com| 0207 081 0847|[email protected]
Live white label programs - White Eagle (December 2010)
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Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce
www.white-eagle.com| 0207 081 0847|[email protected]
The role of the White EagleWhite Eagle is the integrating partner working between the Issuer, Processor, Loading Agencies and Card Production to deliver the programme to the client
In summary ... Contract with the client to deliver client’s programme in full
Contract with and integrate with the issuer/Bin Sponsor/Bank
Contract and Integrate with the processor
Manage the reconciliation for all parties
Manage compliance aspects both Scheme and Regulatory
Manage interconnection of value added services
Manage the call centre operation
Design, build and test the relevant online portals
Implement and maintain the anti fraud protection
Deliver all CRM reports on all aspects of the programme
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Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce
www.white-eagle.com| 0207 081 0847|[email protected]
White Eagle provides end-to-end E-money/Mobile money prepaid solutions allowing our clients to focus on core business
Our Services
Consultation and Professional Advice regarding Scheme Type Submission of Scheme to Regulatory Bodies (SIA Approval) Production of PID (Project Initiation Document) Production of PSD (Project Scope Document) Appointment of Dedicated Project Manager (Prince 2 min.) Production/ongoing management of Project Plan/Gant Chart Management of all Compliance matters, including; AML, JMLSG, PSD, banking code, data
protection, PCI DSS Bespoke Card Design and Approval Card Carrier Design and Approval Payment Service Provider (PSP) provision Fully functional online card application pages Provide Customer Service operations inc. call centre, Web and SMS Multilingual IVR (Interactive Voice Response) solution Access to the MasterCard retailer and ATM network Design support of marketing collateral
Services that White Eagle Prepaid typically provides include:
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Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce
www.white-eagle.com| 0207 081 0847|[email protected]
Our Services (continued)Management of all 3rd Party integrations, including:
Processor Post Office/PayPoint etc Card Manufacturer Personal Data Verification (KYC) Local Load Channels/Retailers
Website Design, including: Application Pages My Account FAQ’s Terms and Conditions Contact Us General Content
Provision of SMS and IVR services - Balance, Block, Unblock, Share, Lost etc
Provision of Real Time Reporting, including:
E-wallet/Card Ordering
E-Wallet/Cards Activated
E-Wallet/Cards Loaded (by type - Bank, Post Office, etc)
Transaction Activity Report (ATM, POS, Load Channel,
etc)
E-Wallet/Card Status
Ongoing Account Management including ‘FraudMonitoring’ and Customer Services 24/7/365
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Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce
www.white-eagle.com| 0207 081 0847|[email protected]
White Eagle’s IP platform
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MOBILE
• Card Management SMS:• Activate Account• Balance check• Last 4
transactions/mini statement
• Block/Unblock• Money transfer –
account to account• Block / Unblock• EX – Check exchange
rates- real time
IVR - CARD MANAGEMENT
• Interactive Voice Response platform
• Allows the 24 / 7 access to:• Account activation• Balance / last 4
transactions• PIN/PIN reminder• Foreign exchange
OBI (Online Business Intelligence)REPORTING
• Online reports data including:• Card/e-wallet orders• Account activated• Loads by value,
number, type, location• Transaction values and
volumes, spending trends by merchant code
• Access via secure login• Differing functionality• Can be fully interrogated
Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce
www.white-eagle.com| 0207 081 0847|[email protected]
Cardholder Account Management
Online account
View statements, Manage cards, PIN order, Report Lost/Stolen etc.
Customer services (24/7)
SMS
Balance
Block
Unblock
Etc
Your customers will have control in 3 ways:
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Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce
www.white-eagle.com| 0207 081 0847|[email protected]
Money share made easy! Freedom Prepaid MasterCard® makes sending money to any other Freedom Card as easy as sending a text. The Person2Person feature means customers can send money from your Freedom card to any other instantly.
Whether you need a simple way to split the bill at a restaurant or to get funds half way round the world, Person2Person makes it quick, easy and secure. Just text a Person2Person transfer instruction, and we'll do the rest.
Person 2 Person Transfers
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Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce
www.white-eagle.com| 0207 081 0847|[email protected]
OBI (Online Business Intelligence)
White Eagle has developed a powerful reporting suite providing access to comprehensive online reports allowing 24/7 access to cardholder data such as:
Cards Ordered Cards Activated Card loads by value and number per period Average load by type – bank, PayPoint, Post Office, etc Transaction values and volumes Spending trends by Country and Merchant Code Tailored MI reporting to suit your requirements Access to OBI is controlled by a secure login. Each user is allocated specific and
restricted access to varying levels of different functionality, based on their unique login. Data can be filtered and exported to conduct further analysis
Fee Manager
Powerful Eagle iP tool allowing programme managers to implement charging suites, independent of those collected by the central network switch
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Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce
www.white-eagle.com| 0207 081 0847|[email protected]
OBI main components
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Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce
www.white-eagle.com| 0207 081 0847|[email protected]
Program managers -Reporting Suite
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Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce
www.white-eagle.com| 0207 081 0847|[email protected]
Reporting Suite
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Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce
www.white-eagle.com| 0207 081 0847|[email protected]
Data reporting
Age Groups
Total Number of
Transactions
18-29 11740
30-49 17610
Transactions Total Number
Total Activated Cardholders 18340
Unique transacting Cardholders 12000
Total Transactions 29,350
Proportion of transactions that are Male 11,830
Proportion of transactions that are Female 17,520
Total Spend £1,922,800
Average Spend per year £1,600
Top 10 Transactions in Cash Value
Supermarkets £847,650
Eating Places, Restaurants £213,900
Department Stores £132,260
Lodging—Hotels, Motels, Resorts—not elsewhere classified £50,636
Package Stores, Beer, Wine, Liquor £53,305
Gift Shops £51,206
Pharmacies £52,171
Bars—Drinking Places £41,099
Clothing Stores £33,782
Example Detailed Reporting:
1. Amount of Cards sold2. Age and gender of cardholders3. Cards load amount4. Cards spend amount5. Where the cards were used
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Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce
www.white-eagle.com| 0207 081 0847|[email protected]
Example Data to show where cardholders spend their money
Data reporting (continued)
Category (MCC Code) Total Transactions Male Female Biggest Vendor
Supermarkets 39100 15600 21400 Sainsburys
Restaurants 26600 12400 14200 Mostly independents
Department Stores 17600 7000 10600 Debenhams
Pharmacies 12700 3200 9500 Boots
Bars/Drinking places 8400 4300 4100 Mostly independents
Clothing 8000 3000 5000 Next
Gift Shops 7000 700 900 Clinton Cards
Candy Stores 6200 2500 3700 Thornton’s Chocolates
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Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce
www.white-eagle.com| 0207 081 0847|[email protected]
Specialist provider of end-to-end prepaid, e-payment and mobile commerce technology solutions
Technology that is designed specifically for prepaid resulting in greater flexibility and speed to market
Dynamic IVR platform offering enhanced services to customers
Full suite of mobile commerce services ranging from balance enquiries, mini-statements, money transfer, card blocking,
pin retrieval, card activation, exchange rates, purchase via SMS
Experts with a proven track-record within the prepaid market. Reliable, stable prepaid technology along with valuable
consultancy
Strong relationships with Visa & MasterCard
Our payment services are accepted in 30M locations Worldwide
White Eagle has a proven management team
Trusted and respected
White Eagle (Europe) Plc is a multi award winning prepaid card company
Recommendations from companies such as HSBC
Why White Eagle?
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Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce
www.white-eagle.com| 0207 081 0847|[email protected]
Summary Strong third party supplier relationships:
MasterCard and Visa ‘Member Service Provider’ Transact (BIN sponsors) FIS (card processing services) GB Group (KYC verification) POS ‘top up’ service providers e.g. PayPoint and the Post Office, Retailers
To date, White Eagle have built and delivered over 20 ‘white label’ programmes including Ceridian Evolution (the UK’s leading provider of HR and payroll services) and HSBC (the UK’s largest retail bank)
Eagle IP: developed a bespoke suite of e-money management solutions that includes SMS transfers and account management, online account management and IVR (interactive voice response) customer enquiry management – this in house solution offers strategic flexibility and represents a competitive advantage over rivals
The Company has received industry recognition: Shortlisted for “Best Technology Initiative” Card & Payment Awards 2011 Winner MasterCard “Best Marketing and Distribution Award” (2008) Winner “Best Card Cross Selling Programme of the Year” (Card Awards 2009 ) Winner ”Entrepreneurial Business of the Year 2009” (BPCC Annual Awards 2009) Winner “Best Money Transfer Prepaid Card” (Prepaid365 Awards 2009) Winner “Best Payroll and Expenses Prepaid Card” (Prepaid365 Awards 2009)
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Delivering Excellence and Innovation inPrepaid, E-Wallet, E-Payments and Mobile Commerce
www.white-eagle.com| 0207 081 0847|[email protected]
Contact White Eagle nowand explore the opportunities
www.white-eagle.comtelephone: +44 (0) 7899 955 [email protected]
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