where would the world be without new ideas?

Your business…Your business……just got easier!…just got easier!

• Allows you to focus on your core Allows you to focus on your core businessbusiness

• Broad range of high-level expertiseBroad range of high-level expertise• National resources, personal serviceNational resources, personal service

CBIZCBIZ::

CBIZ:CBIZ:

• Human Resources Consulting

• Advisory & Tax

• Benefits Consulting & Administration

• Litigation Advisory Services

• M&A/Capital Advisory

• Marketing

• Valuation & Appraisal

• Property Tax

• Performance Consulting

• Technology Solutions

• Payroll Services

Broad Range of High-Level Broad Range of High-Level ExpertiseExpertise

• Risk Management Services

Nationally, CBIZ is the: • #1 Benefits advisory firm as ranked by Business Insurance, July 22, 2002• 6th largest accounting firm as ranked by Business Week, May, 2002• 13th largest U.S. broker of business insurance• One of the ten largest Business Valuation firms

CBIZCBIZ::

Our Mission is to be the leading provider of Integrated Business Services and Products to Our Mission is to be the leading provider of Integrated Business Services and Products to Business AmericaBusiness America

National Resources, Personal National Resources, Personal ServiceService

Benefit Consulting and Administration

Does your employee benefit program contribute Does your employee benefit program contribute to to the profitable growth of your company? the profitable growth of your company?

Do your employees understand their benefits, Do your employees understand their benefits, andandhow to use them? how to use them?

Do your employees value the benefits at the Do your employees value the benefits at the same level that it costs you to provide them?same level that it costs you to provide them?

Health Benefit InflationHealth Benefit Inflation

Towers Perrin, “2001 Health Care Cost Survey:Towers Perrin, “2001 Health Care Cost Survey: Report of Key FindingsReport of Key Findings””


19981999 2000

20011995 199619971992

1993

19941990

19911988

198919870%

2%

4%

6%

8%

10%

12%

14%

18%

16%

Con

su

mer

Pri

ce I

nd

ex

Con

su

mer

Pri

ce I

nd

ex

20022003(P)

6.9

%

16

.7%

17

.1%

12

.1%

10

.1%

8.0

%

18

.6%

2.5

%

2.1

%-1

.1%

7.3

%

6.1

%

0.2

%

11

.0%

8.1

%

14

% 15

%

20102007

2008

20092005

20062003

200420020

$1K

$2K

$3K

$4K

$5K

$6K

$7K

$9k

$8K

Per Employee Per Employee CostCost

Towers Perrin, “2001 Health Care Cost Survey:Towers Perrin, “2001 Health Care Cost Survey: Report of Key FindingsReport of Key Findings””

Contributing Factors:Contributing Factors:

• Aging population (boomers are turning 50)Aging population (boomers are turning 50)• Tight medical labor marketTight medical labor market• Direct to consumer Rx marketingDirect to consumer Rx marketing• Diminishing Health Plan MarginsDiminishing Health Plan Margins• National and State healthcare legislation National and State healthcare legislation (HIPAA, (HIPAA, Patient bill of rights, state mandates, Patient bill of rights, state mandates, COBRA, etc.)COBRA, etc.)• Lack of consumer centricityLack of consumer centricityBenefit Consulting and Administration

Typical Options:Typical Options:

• Pass the increased cost directly to Pass the increased cost directly to employees employees • Decrease the scope of benefits offeredDecrease the scope of benefits offered• Increase point-of-use cost sharingIncrease point-of-use cost sharing• Restrict provider choiceRestrict provider choice• Change carriers for temporary cost reliefChange carriers for temporary cost relief• Decrease / eliminate eligibility for health Decrease / eliminate eligibility for health coveragecoverage


Key Benefit Objectives for 2002:Key Benefit Objectives for 2002:

1.1. Control Health & Welfare costsControl Health & Welfare costs2.2. Employee attraction and retentionEmployee attraction and retention3.3. Increased use of technologyIncreased use of technology4.4. Compliance and fiduciary issuesCompliance and fiduciary issues5.5. Administrative productivity & alternativesAdministrative productivity & alternatives

Provided By ISCEBS and Deloitte & Touche (January 2002)Provided By ISCEBS and Deloitte & Touche (January 2002)

Current Benefit Environment

Strategic PlanStrategic Plan

• Current Plan AuditCurrent Plan Audit• Employee Communication & EducationEmployee Communication & Education• Population Health Risk ManagementPopulation Health Risk Management• Compliance AssistanceCompliance Assistance• Technology ApplicationTechnology Application• Ongoing Plan ManagementOngoing Plan Management



Current Plan AuditCurrent Plan Audit

• Operational Plan AuditOperational Plan Audit• Corporate ProfileCorporate Profile• Employee Survey(s)Employee Survey(s)• Actuarial Claim Analysis, Modeling, and ForecastingActuarial Claim Analysis, Modeling, and Forecasting• Strategic (3 Year) ObjectivesStrategic (3 Year) Objectives• Tasks and Performance StandardsTasks and Performance Standards



Employee Communication & EducationEmployee Communication & Education

• Employee Survey(s)Employee Survey(s)• Employee Benefit Teams / CommitteesEmployee Benefit Teams / Committees• Benefit Statements (Web or Paper-based)Benefit Statements (Web or Paper-based)• Coordinate and Facilitate effective communication Coordinate and Facilitate effective communication

through one or more of the following: Classroom, One-through one or more of the following: Classroom, One-on-One, Print, IVR, Call-centers,and Web-Based on-One, Print, IVR, Call-centers,and Web-Based vehicles as appropriatevehicles as appropriate



Population Health Risk ManagementPopulation Health Risk Management

• Health Risk AssessmentHealth Risk Assessment• Disease Management ProgramsDisease Management Programs• Personal Nurse / Health Coach ProgramsPersonal Nurse / Health Coach Programs• Nurselines / EAP’s/ eDoc ProgramsNurselines / EAP’s/ eDoc Programs• Self-Care Handbooks / Wellness NewslettersSelf-Care Handbooks / Wellness Newsletters• Online Reference Medical & Rx Reference DatabasesOnline Reference Medical & Rx Reference Databases



Compliance AssistanceCompliance Assistance

• Regulatory Affairs Assistance TeamRegulatory Affairs Assistance Team• Compliance ChecklistsCompliance Checklists• Compliance / Financial AuditsCompliance / Financial Audits• 5500 Filing5500 Filing• COBRA / FLEX AdministrationCOBRA / FLEX Administration



Technology / Web ApplicationsTechnology / Web Applications

• Eligibility ManagementEligibility Management• Billing Consolidation & ManagementBilling Consolidation & Management• Claim Analysis / Reporting / Modeling / ForecastingClaim Analysis / Reporting / Modeling / Forecasting• Payroll Coordination & IntegrationPayroll Coordination & Integration• Communication & EducationCommunication & Education• Population Health Risk ManagementPopulation Health Risk Management



Ongoing Plan ManagementOngoing Plan Management

• Dedicated Support TeamDedicated Support Team• Operational Reviews / Corporate ProfilingOperational Reviews / Corporate Profiling• Dedicated Regulatory Affairs TeamDedicated Regulatory Affairs Team• Ongoing Cost & Claim Analysis / ForecastingOngoing Cost & Claim Analysis / Forecasting• Pre-Renewal / Renewal StrategyPre-Renewal / Renewal Strategy• Market Analysis / RFP Process ManagementMarket Analysis / RFP Process Management• Written Performance AgreementWritten Performance Agreement


MetLifeMetLife

Benefit Benefit Consulting AndConsulting And AdministrationAdministration

Health Benefit InflationHealth Benefit Inflation

Towers Perrin, “2001 Health Care Cost Survey: Report of Key Findings”Towers Perrin, “2001 Health Care Cost Survey: Report of Key Findings”

Con

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Con

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19981998 19991999 20002000 2001200119951995 19961996 1997199719921992 19931993 1994199419901990 1991199119881988 19891989198719870%0%

2%2%

4%4%

6%6%

8%8%

10%10%

12%12%

14%14%

18%18%

16%16%

6.9 %

16

.7% 17

.1%

12

.1%

10

.1%

8.0 %

18

.6%

2.5 %

2.1 %

-1

.1 %

7.3 %

6.1 %

0.2 %

13

.4%

8.1 %

20062006 20072007 2008200820042004 2005200520022002 200320032001200100

$1K$1K

$2K$2K

$3K$3K

$4K$4K

$5K$5K

$6K$6K

$7K$7K

$9K$9K

$8K$8K

Projected Healthcare Cost Per Projected Healthcare Cost Per EmployeeEmployee

Towers Perrin, “2001 Health Care Cost Survey: Towers Perrin, “2001 Health Care Cost Survey: Report of Key FindingsReport of Key Findings””


Potential Savings per 1000 employees:Potential Savings per 1000 employees:

Actual YearActual YearYr 1Yr 1 $ 346,000$ 346,000Yr 2Yr 2 $ 646,000$ 646,000Yr 3Yr 3 $ 989,000$ 989,000Yr 4Yr 4 $1,380,000$1,380,000Yr 5Yr 5 $1,825,000$1,825,000Yr 6Yr 6 $2,329,000$2,329,000Yr 7Yr 7 $2,562,000$2,562,000

Potential Savings per 1000 employees:Potential Savings per 1000 employees:

Actual YearActual Year CumulativeCumulativeYr 1Yr 1 $ 346,000$ 346,000 $ 346,000$ 346,000Yr 2Yr 2 $ 646,000$ 646,000 $ 992,000$ 992,000Yr 3Yr 3 $ 989,000$ 989,000 $ 1,981,000$ 1,981,000Yr 4Yr 4 $1,380,000$1,380,000 $ 3,361,000$ 3,361,000Yr 5Yr 5 $1,825,000$1,825,000 $ 5,186,000$ 5,186,000Yr 6Yr 6 $2,329,000$2,329,000 $ 7,515,000$ 7,515,000Yr 7Yr 7 $2,562,000$2,562,000 $10,077,000$10,077,000


How Benefits are Managed:How Benefits are Managed:Traditional ModelTraditional Model

• Multiple AdvisorsMultiple Advisors• Decision based on cost / priceDecision based on cost / price• ReactiveReactive• Inconsistent ResultsInconsistent Results• Little AccountabilityLittle Accountability

Valued Advisor ModelValued Advisor Model

• Advisor Selected FirstAdvisor Selected First• Strategy DevelopedStrategy Developed• ProactiveProactive• Results are PredictableResults are Predictable• Strategy and ResultsStrategy and Results Regularly Evaluated andRegularly Evaluated and Modified as AppropriateModified as Appropriate


A Few Of Our Clients:A Few Of Our Clients:

• Abercrombie & Fitch• Allstate Insurance• American Airlines• American Federation of State, County and Municipal Employees (AFSCME)• Association of the United States Army• Boston Market• C&H Sugar• Crown American Corporation• Conveyor Services Corporation• Einstein Brothers Bagels• Ducks Unlimited, Inc.

• Kansas City Chiefs• Mills Corporation• NASD• Novellus Systems, Inc.• Trizechahn• Washington Post• Wells Fargo Bank• Weyerhaeuser Financial• White Castle• World Wildlife Fund• Analysts International Corporation• Identix• Fender Music


Thank You.Thank You.

CBIZ… focused on your success

Advisory & Tax

• Accounting Services• Tax Planning & Preparation• Sales and Use Tax Services• Tax Audit Representation• Business Consulting

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Benefits Consulting & Administration

• Employee Benefits Plan Design • Retirement Planning Services• Web-based Benefits & Retirement Plan

Management• Employee Communications• Health Management & Wellness Consulting• Employee Benefit Law/Compliance Consulting• Actuarial Consulting• Executive Financial Services


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Human Resource Consulting

• Compensation Plan Design & Administration• Discrimination Testing• Audits and ERISA Compliance• Development of HR Policies, Procedures and

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Litigation Advisory Services

• Anti-trust• Bankruptcy• Civil and Criminal Tax Investigations


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M&A/Capital Advisory

• Sell-Side Advisory• Buy-Side Advisory• Investment Banking Services• Capital Financing• Financial Forecasting & Projections


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Marketing

• Collateral and Advertising Development• Communications Consulting• Market Research• Marketing Assessment/Strategic

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Payroll Services

• Direct Deposit Services• Detailed Payroll reports• Pre-signed & enveloped paychecks• W-2 earning statements• Calculation & deposit of all state &

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Performance Consulting

• Business Performance Audits• Business Performance Metrics• Change Management• Communications Consulting• Leadership Training/Executive Consulting• Strategic Planning• Work Process Improvement Click here to return

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Property Tax

• Real Estate Services• Personal Property• Property Tax

Compliance/Administration


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Technology

• ASP Technology Solutions• Custom Software Development• CRM Software Sales and Implementation• E-Business Solutions• E-Benefits Solutions• Network Solutions Design & Implementation• Strategic Technology Planning Click here to return

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Valuation Appraisal

• Financial Appraisal• Machinery & Equipment Appraisal• Real Estate Appraisal


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Risk Management Services


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- RFP Design, preparation and implementation - Design of Risk Management and Insurance Strategies

- Broker and TPA Selection Consulting - Preparation of Risk Management Guides

- Surveys of Exposures - Insurance Program audits

- Contractual Transfer Review - Merger & Acquisition Due Diligence

- Litigation Support - Disaster Recovery Planning and Implementation

- Insurance Archaeology - Alternative Risk Financing Options

where would the world be without new ideas?

Business

health coverage

employee benefit program

health care cost survey

current benefit environment

employee cost towers

effective communication

increased cost

aging population boomers