where have all my members gone? - techsmart nfp€¦ · digital the bigger picture selected...

15
rdmobile.com Where Have All My Members Gone? The End of the Web as We Know It

Upload: others

Post on 14-Oct-2020

3 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Where Have All My Members Gone? - TechSmart NFP€¦ · Digital The Bigger Picture Selected Philanthropy ... to Customer Care Representative A chatbot asks a user Chatbot works to

rdmobile.com

Where Have All MyMembers Gone?

The End of the Web as We Know It

Page 2: Where Have All My Members Gone? - TechSmart NFP€¦ · Digital The Bigger Picture Selected Philanthropy ... to Customer Care Representative A chatbot asks a user Chatbot works to

rdmobile.com

RD Mobile Introductions

RussMagnuson

CEO

Michael Jones

VP Mobile Technologies

Page 3: Where Have All My Members Gone? - TechSmart NFP€¦ · Digital The Bigger Picture Selected Philanthropy ... to Customer Care Representative A chatbot asks a user Chatbot works to

rdmobile.com

RD Mobile Apps & Global Customers

540Apps

Page 4: Where Have All My Members Gone? - TechSmart NFP€¦ · Digital The Bigger Picture Selected Philanthropy ... to Customer Care Representative A chatbot asks a user Chatbot works to

rdmobile.com

Page 5: Where Have All My Members Gone? - TechSmart NFP€¦ · Digital The Bigger Picture Selected Philanthropy ... to Customer Care Representative A chatbot asks a user Chatbot works to

rdmobile.com

Mobile vs Desktop Usage

Page 6: Where Have All My Members Gone? - TechSmart NFP€¦ · Digital The Bigger Picture Selected Philanthropy ... to Customer Care Representative A chatbot asks a user Chatbot works to

rdmobile.com

Mobile Browsing vs Apps

Page 7: Where Have All My Members Gone? - TechSmart NFP€¦ · Digital The Bigger Picture Selected Philanthropy ... to Customer Care Representative A chatbot asks a user Chatbot works to

rdmobile.com

That Was Then (Web): Mapquest

Page 8: Where Have All My Members Gone? - TechSmart NFP€¦ · Digital The Bigger Picture Selected Philanthropy ... to Customer Care Representative A chatbot asks a user Chatbot works to

rdmobile.com

This is Now (Mobile): Waze

Page 9: Where Have All My Members Gone? - TechSmart NFP€¦ · Digital The Bigger Picture Selected Philanthropy ... to Customer Care Representative A chatbot asks a user Chatbot works to

rdmobile.com

This is Now (Mobile): StreetLink

Page 10: Where Have All My Members Gone? - TechSmart NFP€¦ · Digital The Bigger Picture Selected Philanthropy ... to Customer Care Representative A chatbot asks a user Chatbot works to

rdmobile.com

Mobile: Location-Aware, Context-Specific

Page 11: Where Have All My Members Gone? - TechSmart NFP€¦ · Digital The Bigger Picture Selected Philanthropy ... to Customer Care Representative A chatbot asks a user Chatbot works to

rdmobile.com

Success Story: Fusion

Page 12: Where Have All My Members Gone? - TechSmart NFP€¦ · Digital The Bigger Picture Selected Philanthropy ... to Customer Care Representative A chatbot asks a user Chatbot works to

rdmobile.com

Success Story: Institute of Fundraising

Page 13: Where Have All My Members Gone? - TechSmart NFP€¦ · Digital The Bigger Picture Selected Philanthropy ... to Customer Care Representative A chatbot asks a user Chatbot works to

rdmobile.com

Success Story: SOCAP International

Page 14: Where Have All My Members Gone? - TechSmart NFP€¦ · Digital The Bigger Picture Selected Philanthropy ... to Customer Care Representative A chatbot asks a user Chatbot works to

rdmobile.com

Why Mobile Apps – Opportunities

Attracting new members/supporters

Engaging members/supporters more regularly

Providing new value

Reducing costs & generating revenue

Operating more sustainably/”green”

Page 15: Where Have All My Members Gone? - TechSmart NFP€¦ · Digital The Bigger Picture Selected Philanthropy ... to Customer Care Representative A chatbot asks a user Chatbot works to

rdmobile.com Questions & Discussion