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Elizabeth Lee 19 Sept 2012 MALAYSIA IN THE NEW GLOBAL CONTEXT REALISING MALAYSIA’S TRUE POTENTIAL “Where For Art Thou, Malaysian Talent – How Business, the Government and the Higher Education Sector can Work Together to Address Malaysia’s Talent Gaps” LEADERSHIP FOUNDATION CEO FORUM 2012

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Elizabeth Lee 19 Sept 2012

MALAYSIA IN THE NEW GLOBAL CONTEXT – REALISING

MALAYSIA’S TRUE POTENTIAL

“Where For Art Thou, Malaysian Talent – How Business, the Government and the Higher Education Sector can

Work Together to Address Malaysia’s Talent Gaps”

LEADERSHIP FOUNDATION

CEO FORUM 2012

The Triple Helix

Reference:

Leydesdorff, Loet, The Triple Helix of University-Industry-Government Relations (February 2012).

Interaction of

the three

helices – an

overlap

Higher

Education (HE)

Business

Government

The Three Helices

1. The Business – demand for talents

2. The Higher Education (HE) – providers of talents

3. The Government – regulatory body/policy maker

The Workforce

Demand for the type of talents has changed with time.

Jobs for less skilled workers are replaced with computer

technologies.

Globalisation & ICT enable greater mobility.

Businesses are gaining the flexibility and mobility to move

wherever the ecosystem is more fertile especially with global

business process outsourcing (BPO) and latest the remote

operations centres (ROC).

Production and transactional jobs were moved to low cost

economy and complex interaction jobs were created1, therefore

different type of skill set as well as competencies are needed.

21st century economy demand for highly-skilled talents – creative,

flexbile and nimble. 1 McKinsey Global Institute (MGI), March 2012, Help Wanted: The Future of

Work in Advanced Economies. A Discussion Paper. McKinsey & Company.

The Gaps = The Disconnections

Higher

Education

(HE)

Business Government

The Gaps – The Disconnections

1. Misperception and Mismatch of expectations

Businesses want job-ready graduates; is it realistic?

Inadequate incentives for businesses to provide well-

structured internship programme.

HEs’ expectation – to produce graduates with the generic

skills that are relevant and adaptable to changing time,

most importantly learning how to learn and have the

skills to apply their knowledge.

The Gaps – The Disconnections

2. Curricula design and pedagogical approach need to be reviewed

Change must happen from early childhood education to

tertiary education so that the cognitive skills are well formed

from day one.

Research-led and vocationally-led teaching approaches.

Active learning and experiential learning.

The Gaps – The Disconnections

3. Better coordination between government agencies and the

businesses to provide more effective data and projection on

the number of talents required in tandem with economic

growth.

Businesses need to feedback to HEs on the type of talents

needed. Businesses/employers must play a more active role

in curricula design.

Students need to be made aware of the demand of the

“outside world”.

The Gaps – The Disconnections

4. Highly regulated and long process of establishing a course

Approximately 1.5 – 2 years to develop and establish a

course.

Implication on currency and relevance of the course that

has been launched.

Timely launch of a required course to meet market needs.

The Gaps – The Disconnections

5. Reduce the outflow of students to overseas HEIs?

The number of Malaysian students studying abroad (2010-

2011)2

• 2010 – 77, 623

• 2011 – 89,686

• 15.5% increase

• In 2011, a total of 27,003 were sponsored students while

62,683 were self-sponsored

• All the students have returned to Malaysia?

2Source: http://www.mohe.gov.my/web_statistik/perangkaan2011/BAB5-MSD.pdf

The Gaps – The Disconnections

“Addressing the growing need for a world-class human

capital across Malaysia’s economic landscape requires

a strong domestic talent pipeline.”3

- Johan Mahmood Merican

CEO of TalentCorp

3@ Get Hired 2012 in Sunway University

The MQA’s Initiative

The Malaysian Qualification Agency (MQA) has shifted the

focus from grade oriented to outcome oriented, from content

based to ability based and from lecturer-centred to student-

centred for more directed and coherent curriculum and for

graduates to be more industry relevant.

MQA stresses on Continual Quality Improvement (CQI)

The MQA’s Initiative

Malaysian Qualification Framework (MQF) have identified the

following learning outcomes for our graduates.

i. Knowledge;

ii. Practical skills;

iii. Social skills and responsibilities;

iv. Values, attitudes and professionalism;

v. Communication, leadership and team skills;

vi. Problem solving and scientific skills;

vii. Information management and lifelong learning skills; and

viii. Managerial and entrepreneurial skills.

Source: Malaysian Qualifications Framework, MQA

Sunway Education Group Experience

Universities and colleges within the Sunway Education Group

(SEG) have an Industry Advisory Board (IAB) for each academic

programme to formally provide input to the curricula design and

it is approved by MQA.

Brain Gain initiatives across SEG – brought back Malaysian

scientists and professors from overseas.

Hire professors and lecturers from abroad to fill the gaps –

Monash University Sunway Campus, Sunway University,

Sunway College and SIS.

Work with the businesses to provide compulsory internship and

placement for students.

VUMBA – bringing industry into the classroom

Petronas

Dell

Maxis

P&G

Pfizer

Prudential

Schlumberger

Standard chartered

General Electric

Hewlett Packard

Air Asia

Unilever …and more

Partnership with over 600 companies

Top Industry Collaborations

Get Hired 2012 co-hosted by TalentCorp & Sunway

University

The Career Networking Event recently

hosted 42 companies from the private

sector and over 1,000 students from 20

higher education institutions attended.

Key events in conjunction with Get Hired

2012 include CEO Forums that featured

guest speakers such as Mr. Izani Ghani

(CFO, Khazanah Nasional), YM Dato’

Ahmad Burhanuddin (CEO/MD, Theme

Attractions and Resorts), and Mr. Joel

Neoh (CEO, Groupon Malaysia).

Other events - the ‘Lunchtime Quickies’

and ‘Teh Tarik Sessions’ series of talks by

local business leaders.

The LeaP - Employability Training

Programme

The LEAP programme consists of different activities that are

carefully crafted to meet the employer’s market. The activities

range from various career talks, industry forums, company visits,

career fair, entrepreneurship events, Job Shadow Day, soft-skills

workshops and many more.

The LeaP - Employability Training

Programme

The LeaP - Employability Training

Programme

JUMPSTART YOUR CAREER!

Working with TALENTCORP

First Placement of ACCA International Graduate

Anton,

Indonesia

Dec 2011 Affiliate

Retaining Talents

Public-Private Partnership

Sunway-TES, University of Malaya and ACCA sign agreement

First such programme for outstanding accounting students

The tripartite agreement is in line with the government’s proposal that accounting graduates

should have a professional qualification before admission to the Malaysian Institute of

Accountants (MIA) with the aim to increase the quality of chartered accountants in Malaysia.

1st cohort: - 22

students sponsored by 5

firms:

1. BDO

2. PwC

3. EY

4. KPMG

5. KHR

More than classroom learning with Sunway’s

Department of Art and Design (DAD)

Syaza Abdur Rahman expressed how fortunate it was for her and

her peers to be given a chance to learn outside the classroom and

stay in a 5-star resort in Terengganu. She said, “We’ve obtained a

taste of what is to come when we enter the working environment.”

DAD Students meet the Expert

Ms Leimei Julia Chiu, President of

Icograda, world body for professional

communication design and visual

communication, shared her creative

ideas and knowledge during a

business and design talk in Sunway

University.

Ms Chiu who is also the Executive

Director of the Japan Institute of

Design Promotion (JDP) and

Professor in the Department of Visual

Communication Design at Musashino

Art University, Japan was intrigued by

the passion of Sunway’s budding

talents. Leimei Julia Chiu, President of Icograda

The Business and Design talk was organised by wREGA, Graphic Design Association

of Malaysia. Through wREGA, the students were fortunate enough to meet Julia as

well as other graphic designers in the industry.

Innovation Project Collaboration with Industry Real-life Experience & Exposure

Innovation Voucher with MDEC and JavTech Softworld Sdn

Bhd to co-develop modules to be integrated to existing Foreign

Worker Management System.

Collaborative project between Celcom, MacroSimnery and

Sunway University using new contactless phone technology.

Collaborative project with MAX-Q Multimedia Sdn Bhd includes

donation of 10 units of mobile devices for sofware development

in the deployment area in Sunway University and in the

research labs.

Suitable and qualified interns and graduates are employed by

the industry.

Industry Collaboration: First SAS

Certification

Sunway University

and SAS Institute Inc.

USA offer a joint

certification for

Information System

degree course at

Sunway University

Sunway Group Business Leaders provide insightful

perspective and motivation to

secondary school students under the "Teach For Malaysia

Flipped Programme"

THANK YOU