what’s new with openscape office v3?

What’s new with OpenScape Office V3?Webinar – 15th April 10am GMT

For those that can see this you will need to dial the number below to hear the presentationToll: +44-2070980715Participant Code: 3870129The audio bridge will open at approx 9:50 am GMT

2

What will we cover?

Topic Presenter

What’s new with OpenScape Office version 3?OpenScape Office LX – scaling for the mid market.Virtualisation and Distribution

Andrew Wild

What official Siemens training is there? New price book and ordering codes for V3.Westcon Pre Staging facilities

Dave Garwood

Questions? All

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AG

OpenScape Office V3

Andrew Wild


February 2011

OpenScape Office Uniquely simplifies communications through an

“All in One” UC Solution for single and multi-site SMBs

Serve your customers better

OpenScape Office Simply the Best

Make the smart investment in OpenScape Office and:

The most complete

all-in-one UC solution

presence, telephony, mobility,

conferencing, IM, voicemail,

directory, fax, contact center

Easy-to- access & use

Intuitive clients, seamlessly

integrated in MS Outlook,

independent of your current location or

device

Secure, reliable, easy-

to-install & manage

supporting single and multi-site

installations, as well as

virtualized deployments

Get more done

Lower your communication costs!


February 2011

OpenScape OfficeSolution Overview

Common OpenScape Office UC solutioncombines

MobilityVoice MessagingContact CenterUC

Network Services

SocialMedia

SessionControl

Network-wideUser Management

PresenceFederation

WLAN Management

Call DataRecording

Administration and Licensing

SIPTrunking

All-in-one HW/SW UC PlatformOpenScape Office MX

Supports up to 150 users All-in-one functionality comes pre-

installed: Analog and ISDN Subscribers Carrier connectivity via

broadband, digital/analog lines

Supports up to 500 users SW running on Linux OS &

standard server HW: Virtualization with VMware

(vSphere) Carrier connectivity via

broadband (SIP Trunking)

Virtualized SW UC Solution OpenScape Office LX

Supporting up to 500 users Linux OS based - stand. HW:

Virtualization with VMware (vSphere)

Connection to HiPath 3000

UC solution for HiPath 3000 OpenScape Office HX


February 2011

OpenScape Office V3What’s new with OpenScape Office MX & LX

Social NetworkingPresence Federation

Google Chat IntegrationSkype Connect

The most complete UC Solution for

single and multi-site SMBs

MobilityMobile UC Client(web-application)

UCC Networkingbetween different sites

and external parties(MX & LX)

Pure Software UC - OpenScape Office LX - Supporting 500 users - on standard server

Virtualization for SMBs

OpenScape Office LX virtualization (VMware)

OpenScapeOffice V3

UC for SMBs


Internal use only unit Document Release!February 2011

Ongoing collaboration with our channel partners is why OpenScape Office V3 remains the best SMB UC solution on the market

Expanded myPortal UC client supporting customization and support click to dial from any application

Presence Federation and Multi User Chat with teams

New Fax Features (Serial Fax, Journals and API)

Expanded Open SIP Architecture – Users and Trunking

New User Profile Templates to speed up installation

Changeable myPortal user settings via WBM

Survivability options with OpenScape Office LX

And even more….

OpenScape Office V3Feature Enhancements

OpenScape Office V3


OpenScape OfficeSpecial Channel Partner Programs and Support

Optimized for Channel Partners

Pick a deployment model (appliance or standard server) Chose one base package (one out of three) Pick additional user licenses to expand

Internet andPartner Portal SEBA

Enhanced marketing tools, collateral information, Case Studies and White Papers via www.openscapeoffice.com

Dedicated Partner Portal – providing dedicated marketing resources and further collateral , ordering tools, SW downloads, service support

Dedicated Training modules via web for “Sales Consultants and Sales Engineering” as well as “Service Professionals” including specific training classes

Attractive on-boarding program to minimize a partners “time to money” Demo packages (via Go Forward! Program) Free 90 day Evaluation License for OpenScape Office Contact Center Free upgrade license from V2 to V3 (for the first 3 month after GA)

Training

Opportunity!

Simplified Ordering and Configuration

February 2011


OpenScape OfficeSimply the best Unified Communication and Collaboration solutions for SMBs!

The most complete All-in-One UC offering for SMBs including Voice, Presence, Conferencing, Messaging, IM, Fax and Contact Center

The most flexible and scalable deployment from standalone to multisite, from convergedto full IP, as appliance, on standard server and for virtualized environments

The most innovative user experiencefor PC Desktops, MS Outlook, Smartphones/Mobile, Desktop-Phones

February 2011

Channel friendly - The right and perfect choice for Channel Partnersless order positions, Channel License Packages, Try & Buy Evaluation

Page 9


February 2011

Siemens has a long history of selling voice and advanced communications applications and has an impressive installed base of SMB customers across Europe.

OpenScape Office MX is built as a complete all in one voice and networking offering for small businesses, reducing the need for separate boxes.

Siemens has a strong presence, ample channel partners and delivery capabilities across Western Europe.

The OpenScape Office suite features a rich range of UC applications, including voice, conferencing, voice mail, messaging, mobility, multimedia contact center and presence/IM applications.

SMBs across Western Europe should consider Siemens if they are looking for an all in one, full featured UC solution

Rating: Positive

Gartner - SEN’s strong standing

OpenScape Office What the analysts are saying

Source GartnerMarket Scope for

UC/SMB in Western Europe


February 2011

OpenScape Office

Drag & Drop Conferencing

OpenScape OfficeThe All-in-one UC Solution to Your Communications Issues!

Live Call RecordingIntegrated Presence

Visible Voicemail Fax Mailbox Call Journal

Directory Access

Call Pop-ups

Click-to-Dial MobilityPersonal Auto-AttendantPersonal NotificationsOne Number Service

Instant Messaging

Favorites

Social Media

OutlookIntegration


February 2011

*) to be released with MR Q4/2011

OpenScape Office

UC Solution

OpenScape Office MX

All-In-One UC Solution Supporting up to 150 users

Server-Based UC solutionfor HiPath 3000 installations

Supporting up to 500 users

OpenScape Office HX*

Expanded Features

Browser-based UC client for mobile devices

IM Presence Federation with external connectivity (XMPP)

SIP enhancements, support of SIP phones for OSO application, Video

Client, Fax via SIP trunks

NewExpanded Deployment

First Virtualized UC Software Solution for SMBs

OpenScape Office LX/HX

UC features – network-widefor SMBs with multiple locations

up to 1000 network users

New

OpenScape Office LX

Software UC solution Supporting up to 500 users

New

OpenScape OfficeThe Most Comprehensive UC Solution for SMBs


February 2011

OpenScape Office V3What’s New – Highlights Details

Voice and UC Networking between MX and LX Systems

Network-wide UC features (Attendant Services, Presence, Messaging and Conferencing)

Voice Networking between HiPath 3000 and OpenScape Office MX and LX systems

Networking

Centralized User Management in Networks

User Settings changeable with Service/Admin Access

New User Profile Templates to speed up installation

Virtual User Interface for easy error tracking

Extended Serviceability

OpenScape Personal Edition S (Video)

OpenStage 60/80 UC enhancements

Access to Presence Capabilities

Visible Control of Voicemail

Expansion of Device Features

Customizable and extended myPortal client (click to dial)

Instant Messaging withMulti User Chat and external connectivity

Enhanced Open SIP Architecture – open up user features

New Fax Features (Serial Fax, Journals and API)

OpenScape Office User Enhancements

Mobility Enhancements

OpenScape Office UC mobility via myPortal while working away from the desk

Scalability

OpenScape Office MX to support 150 users

OpenScape Office LX to support 500 users

Support of 1000 users in the network

Virtualization of OSO LX based on VMware vSphere


February 2011

OpenScape Office V3 Enhanced set of UC user clients

myPortal is the OpenScape Office UC client that is available in different variations

myPortal for Mobileused by mobile workers while not having access to their PC clients

myPortal for OpenStageused by office workers to quicklychange their presence and listen totheir voicemail

myPortal for Desktopused by office workers

myPortal for Outlookthe prefect way for office workersusing Microsoft Outlook

Enhanced

Enhanced

New

New

Integrated, UC-Clients for Users


February 2011

myPortal for Mobile Introduction to OpenScape Office UC Mobility

myPortal for Mobile is the OpenScape Office user interface that is now available for mobile employees who use a smartphone with a graphical user interface such as:

iPhone, Blackberry, Nokia, Android and Windows Mobile

Open browser based approach for all other mobile phones - No dedicated applications need to be loaded on the mobile device

Optimal rate utilization – Users can optimize their communication charges by choosing different calling procedures (Callback, GSM or Call through preferred) based on their existing carrier rates

myPortal for Mobile, the browser based solution on your mobile phone

Copyright © Siemens Enterprise Communications GmbH & Co. KG 2011. All rights reserved.Siemens Enterprise Communications GmbH & Co. KG is a Trademark Licensee of Siemens AGPage 17

February 2011

myPortal for OpenStage UC access via OpenStage 60 and 80

myPortal for OpenStage is the OpenScape Office XML application for OpenStage 60 and 80 users to provide access to:

Presence

Visual Voicemail

Presence – Users can change their presence right from the OpenStage User interface

Visual Voicemail – Users can visually access and manage their voicemail inbox and listen to the most important messages first…

All Integrated – myPortal for OpenStage can be directly launched from OpenScape Office without further SW needs

myPortal for Openstage - Access to UC key features on your OpenStage device


February 2011

OpenScape OfficeUC enabled Devices and Voice Clients

OpenStage 15 OpenStage 20 OpenStage 40 OpenStage 60 OpenStage 80

Soft ClientsMobile UC & FMC Clients WLAN and IP DECT


February 2011

OpenScape OfficeInterfaces & Integration

Microsoft Exchange Connectivity

Exchange 2003 2007 & 2010

Open Interfaces & SDK

CSTA, TAPI, LDAP, XMPP

MS Terminal Server Windows Server 2003 & 2008 (32 & 64 bit)

Microsoft Office Dial from any application

Office 2003 2007 & 2010

CITRIX Support Citrix Presentation Server 4.5, XenApp 5.0 & 6.0

Microsoft Outlook Integration Outlook 2003 2007 & 2010 (32 bit)

Desktop OS

Windows XP Windows Vista Windows 7 (32 & 64 bit)

VMware Virtualization VMware Server vSphere

OpenScapeOffice

Interfaces&

Integration

Server OS Linux Support Novell SUSE Linux Enterprise 11

Browser Support Firefox 3 Internet Explorer 6 & 8

Mobile Browser Support Firefox Internet Explorer Safari

Continuous support of the latest releases & versions


Internal use only unit Document Release!Page 20February 2011

OpenScape Office V3 From Standalone to an Extended UC Domain

V2

FromStandalone

VoiceIslands

V3

Expanding

Introducing the Extended UC Domain for SMBs

Toan ExtendedUC Domain

World


February 2011

OpenScape Office V3 Networking bring us…

OpenScapeOffice V3

Networking

Multiple networked OpenScape Office MX

OpenScape Office LX networked with MX gateway

Mixed OpenScape Office MX and LX networks

OpenScape Office MX networked with HiPath 3000 V8

OpenScape Office LX networked with HiPath 3000 V8

HiPath 3000 V8 gateways in OpenScape Office networks

Deployment details on Extended UC Domain available in separate

presentation

Extended UC Domain experience for all users

Voice features in the network


February 2011

OpenScape Office V3 UC Features in the Network

Voice supported presence management (presence visibility)

Network-wide call status (ringing, on call, active mobile device…)

Call Pick Up via myPortal

Instant Messaging including multi user chats

Drag & Drop Conferencing in the network

myAttendant change presence status for all users in the network

System-wide internal directory and favorites

External directories via LDAP

Integration into MS Exchange calendar and public folders

Voicemail forwarding in the network

XMPP based presence & chat support to external partners

OpenScapeOffice V3

Networking

Extended UC Domain experience for all users


February 2011

How the market leader VMware explains virtualization for SMBs?

VirtualizationEnabling Always On IT

Virtualization for Small and Midsize Business

…and it is not just for the Fortune 500 anymore!

SMBs face many of the same IT challenges as larger enterprises, trying to accommodate increasing demand for new IT capabilities and services.

SMBs often place even greater emphasis on cost savings and on protecting business critical systems and data, since shrinking IT staff and budgets…

Specifically, SMBs are seeing improvements in:

Time spent on routine IT administrative tasks

Backup and data protection

Application availability

Ability to respond to changing business needs

Business continuity preparedness

Company profitability and growth rateSource: VMware SMB Survey

“Virtualization is a way to abstract

applications and their underlying

components away from the hardware supporting them”


February 2011

OpenScape OfficeSurvivability options

Monitors and detects virtual machines for “guest OS” failures and automatically starts virtual machines

Detects server failures automatically, using a “heartbeat” on servers

Restarts virtual machines almost instantly without human intervention on a different physical server

In case of fail over LX will restart immediately with existing configuration; no further licenses needed

VMware – High availability

Dedicated Standard Industry Server Redundant power supply Linux SW based redundant hard

disks (RAID) two physical HD’s recommended

ECC RAM to detect and correct RAM errors

High Availability Server HW

OpenScape Office LX to MX failover scenario, when OpenScape Office MX is used as gateway

In case of LX emergency, OS IP devices will automatically re-register via second standby registration setting towards existing MX system

Voice functionality can be used during the emergency mode

OpenScape Office free base package extensions can be used to ensure availability of key people

MX failover - survivability

OpenScape Office Survivability – It is your choice



OpenScape Office V3Serviceability and Manageability Enhancements

Fully integrated software components and client applications

Easy operate and maintain

Web Based Management

Centralized Management of MX and LX in Networks

Intuitive wizards simplify the setup and configuration

New User Profile Templates and defaults to speed up installation

User Settings changeable centrally with Service/Admin Access

Integrated phone deployment software

Remote Access and Update via Internet

Enhanced Trace and proof options

Modularization of backup and debugging files

Virtual User Interface for easy error tracking (Online User)

SSDP ready – Improved remote serviceability from SEN!

OpenScapeOffice V3

New

New

New

New


February 2011

Free training is available from the Training section of the SEBA Portal

Siemens APT can provide partners with a broad range of training options

Training curriculum paths are available through the APT for Service Technicians, Consultants, and Sales click here

To view training offerings at APT and Siemens Certified Training Partners:

To view OpenScape Office MX / LX training courses on offer, click here

To find an approved training location near you, click here

Training


February 2011

Evaluating OpenScape Office30 Day Activation Period and new Contact Center Evaluation

30 DaysActivation Period

Use upsellopportunities!

Get finalLicenses

Contact Center

Evaluation

For 30 days, you have unlimited use of all

OpenScape Office MX/ LX features!

Give customers a chance to fall in love

with all features OpenScape Office

provides.

Before the end of 30 days, you must

activate the software for continued use

Let customers try the

OpenScape Office Contact Center for

90 days!

Licensing of OpenScape Office has never been easier! Reduced number of licenses; less order positions!

Common user licenses for MX and LX

Licenses can be shifted in a customer network


February 2011

OpenScape Office V3 UC Base Ordering Structure

OpenScape Office MX Base BoxGMAL

8 x analoguesubscriber

GMSA4 x ISDN

CO or sub./4 x analogue

subscriber

GMAA4 x analogue

CO /4 x analogue

subscriber

GMT1x T1

(US only)

GMS4 x ISDN

CO or sub

GME1 x E1

(not for US)

OpenScape Office LX Installation CD and Linux OS

(Standard server HW required)

H A R D W A R E

Base License MX 10 Plusincl. 10 x Comfort Plus User for FREE!

Base License MX 20 Plusincl. 20 x Comfort Plus User! 10 for FREE!

Base License LX 20 Plusincl. 20 x Comfort Plus User! 10 for FREE!

B A S E L I C E N S I N G

myPortal Outlook Integration (for MX & LX)Brings myPortal features into a Outlook toolbar; combines with both Comfort- & Comfort Plus user licenses

Comfort Plus User (for MX & LX)Comfort User feature set; plus:

1. Personal Fax box

2. Drag and Drop Conferencing

3. FMC mobility incl. myPortal for Mobile

Comfort User (for MX & LX)

• Voice features

• Full UC features

• incl. Outlook and Exchange synchronization for Contacts & Calendar

U S E R L I C E N S I N G f o r N E T W I D E u s e

Three license choices and you are done!


February 2011Page 30

OpenScape Office V3 UC Advanced Ordering Structure – additional options

U P G R A D E L I C E N S E S

Upgrade Comfort to Comfort Plus UserUpgrade to OpenScape Office V3 MXfrom OpenScape Office MX V2

F U N C T I O N A L L I C E N S E S

CSTA Application InterfacemyAttendantincluding 1 Comfort User License

myAgent (for MX & LX) Including 1 Comfort User License

Contact Center Base License (for MX & LX)Including 4 Contact Center Agent-; 4 Comfort User - & 1 CSTA Application Interface License

Contact Center Fax (for MX & LX)

myReports (for MX & LX) Contact Center E-Mail (for MX & LX)

Comfort User Bundle 100 Licenses can be split and used in different installations

Comfort Plus User Bundle100 Licenses can be split and used in different installations

myPortal Outlook Integration Bundle 100 Licenses can be split and used in different installations

C O N T A C T C E N T E R L I C E N S E S

S P E C I A L R E S E L L E R O F F E R I N G S

New

New

New

Page 30


February 2011

SEN has put everything in place to ensure that we can succeed together!

More options less order positions

Further simplified and harmonized Licensing structure

90 days try & buy package

Demo packages (Go Forward! Demo Program)

Enhanced marketing tools help generate leads & make selling OpenScape Office just easier than ever!www.openscapeoffice.com

A broad portfolio of sales and service training

Comprehensive Go Forward! partner program and dedicated partner portal SEBA

Exceptional vendor pre-sales and service support

OpenScape Office V3 Partner BenefitsFinding and Closing Opportunities Just Got Easier

OpenScape Office V3

Go Forward!

33

Training on OSO V3

Type of training Media Duration Cost

New to OSO Technical Classroom 5 days 1000 GBP

Delta for V1 or V2 trained Technical Classroom 3 days 660 GBP

Sales or Pre Sales SVU 4 x 2 hour

Sales and PreSales training • Will be available on the APT web site.• https://globalti.enterprise.siemens.com

Technical Training 3 day delta – Beeston UK.• 1 place available on the 23-25th May 2011• Several places available on the 12th – 14th July

34

Ordering OSO V3

• New price book available from Westcon. (V2.1)• Includes new V3 codes from Siemens.• 3 main part codes

• However all licence keys have new part codes for V3 introduction.

Code Description RRP (EUR) RRP (GBP)

L30250-U600-A417 OpenScape Office V3 LX Software on DVD 10 8.50

L30250-U622-B463 OpenScape Office V3 LX Base License Package 20 Plus

1,250 1,062.50

L30250-U600-G292 OpenScape Office V3 MX base platform 1,530 1,300.50

35

Pre Staging OSO LX Servers

• Westcon pre staging facility.• Let us remove the pain from time spent on site:

• Supply the HP Server• Pre loaded with necessary LX software.• Add licence keys to the server as well if required.

• New part codes to be added to price book once available.

Thank you from Siemens & Westcon


Backup


February 2011

myPortal for Mobile Increase productivity – on your web-enabled mobile phones

PresenceSelect one of 9 presence status indicators e.g. meeting, break, holiday, and CallMe

Directory AccessAllows users to access their personal contacts, Internal, External and System directories. All contacts in one place

DialingManual Dialing Allows users to establish outgoing calls Redial for comfortably dialing a number again

Voicemail Management

Users can access their voicemail, play messages on their mobile an use additional control functions (playback, skip and delete voice messages)

SettingsCustomize settings for dial mode (call back, GSM and call through), language, display and search settings

FavoritesEasily have access to your most important contacts and see their presence status

JournalAllows users to display their call history. Easily track which your contacts with whom you need to get in touch



myPortal for Mobile Feature Details

Variable user interface (display resolution and touchpad function)

Multi-language support (All supported OpenScape Office languages) Live Presence Status (change of presence and display of status)

Favorites – One touch access to most frequent contacts One Number Service Connection Control for your office extension

Incoming calls (using normal smartphone functions)

Outgoing Calls Manual dialing Redial function

Optimal rate utilization (changeable by user) Callback procedure (mobile to be called by system) Call-through procedure (mobile calls system)

Phone books/contacts Internal phone book with presence status Personal contacts System phone book

Voicemail query and control

my Portal for Mobile(access via web)

OpenScapeOffice V3

myPortal for Mobile


February 2011

OpenScape Office V3 Networks Enabling Dialing Plan Conditions

MXMunich

IP

PSTN

PSTN

PSTN

PSTN: +49 89 722 1000

Unique internal number 11000

PSTN: +49 40 667 1000Unique internal number 21000

PSTN: +49 30 887 1000

Unique internal number 31000

MXHamburg

MXBerlin

All networked users are listed in the internal directory easy dialing via myPortal

Full qualified numbers dialing will be supported MX / LX networks

Existing external DID Number can stay as they are

Internal numbers can have up to 16 digits

Internal number can include node number in order to make the dialing plan unique

OpenScape Office application needs a unique identification for each user.

*** No changes are needed if a unique numbering plan is already in use! ***

Realization in OpenScape Office MX / LX networks


February 2011

OpenScape Office V3 Networking – Design Principles

OpenScape Office LX networking differentiates between single and multiple gateways

Single Gateway

All PSTN calls will be routed via one gateway!

Multi Gateway

PSTN call will be routed via multiple MX gateway!

LX IP

MX PSTN

MX PSTN

LX MX orH3K

IP PSTN

LX PSTN access is the key indicator

Scenario is supported in networks(more than one LX in a network)

Part of the basic V3 training

MX or H3K can be used as a gateway

Single Gateway

LX PSTN access is the key indicator

Only one LX in multi gateway mode is supported in a network

Part of the V3 networking training

MX can be used as a gateway

Multi Gateway



SEN has put everything in place to ensure that we can succeed together!

More options less order positions

Further simplified and harmonized Licensing structure

90 days try & buy package

Demo packages (Go Forward! Demo Program)

Enhanced marketing tools help generate leads & make selling OpenScape Office just easier than ever!www.openscapeoffice.com

A broad portfolio of sales and service training

Comprehensive Go Forward! partner program and dedicated partner portal SEBA

Exceptional vendor pre-sales and service support

OpenScape Office V3 Partner BenefitsFinding and Closing Opportunities Just Got Easier

OpenScape Office V3

Go Forward!


Internal use only unit Document Release!

OpenScape Office NetworkingUse Case – Campus

OpenScape OfficeCampus Scenario

Examples of a Campus deployment include:

Small Startup Company with two offices in a business parkSmall college campus or schoolExisting medical clinic that is expanding the practice and needs another building

OpenScape Office in each office / building Interconnected via Ethernet LAN, sharing one access

to PSTN (digital or SIP Trunk) myPortal clients (Desktop, Outlook, Mobile, OpenStage) myAttendant (Receptionist) OpenStage Phones / OpenScape Personal Edition Integrated Mobile Phones for UC Mobility

Solution

Integrated Presence and Chat Drag & Drop Conferencing Single company-wide directory Central Attendant Service Central Visible Voicemail

Features / Capabilities

Always know the availability of your team members Ease of use with UC client integration on preferred device Stay within reach of your colleagues independent of

device Reduced costs with central or automated Attendant

service

Benefits

PSTN

IP

Campus

MX MX

LX




OpenScape Office NetworkingUse Case – Regional / National

OpenScape OfficeRegional/National Scenario

Examples of a Regional/National deployment include:

Travel Agency with offices in different cities across local country / region Car dealer who is expanding his business with a new branch in the same cityTruck company who opens up a new branch in a different city

OpenScape Office in each location (city, region) Interconnected via ITSP or Internet, using multiple

access to PSTN (digital or SIP Trunk) myPortal clients (Desktop, Outlook, Mobile, OpenStage) myAttendant (Receptionist) / myAgent (Contact Center) OpenStage Phones / OpenScape Personal Edition Integrated Mobile Phones for UC Mobility

Solution

Integrated Presence and Chat Drag & Drop Conferencing Single company-wide directory Central Attendant Service Integrated Contact Center


Always know the availability of your team members Ease of use with UC client integration on preferred device Reduced travel costs by using integrated conferencing Stay within reach of your colleagues independent of

device

Benefits

Regional/National


ITSP/Internet

PSTNPSTN

Munich Berlin

Hamburg

+49 89 … +49 30 …

MX MX

LX



OpenScape Office NetworkingUse Case – International

OpenScape OfficeInternational Scenario

Examples of a International deployment include:

A global acting Service company who has different Partners around the world who provide the local on-site servicesA sports factory in USA with an outsourced manufactory in Asia Holding with different companies around the globe

OpenScape Office in each country / office / building Internet access (UC interworking via XMPP service) Voice Connection via public network (Optional: SIP-Q networking)

myPortal clients (Desktop, Outlook, Mobile, OpenStage) myAttendant (Receptionist) OpenStage Phones / OpenScape Personal Edition

Solution

Integrated Presence Instant Messaging Favorites Lists with Presence Visibilty Drag & Drop Conferencing(Optional: SIP-Q Networking enabling extended featureset)


See the availability of your most important contacts Quick answers from business partners using Chat Easy to use Drag&Drop Conferencing with global partners,

reducing setup times and costs

Benefits

International


San Francisco

MX

Hong-Kong

MX

Cape Town

LX



OpenScape Office NetworkingUse Case – HiPath 3000 as a Gateway

OpenScape OfficeHiPath 3000 as a Gateway

Examples of a H3k V8 Voice Networking deployment include:A transport company with a big demand of existing analog devices and faxes A factory where parts of the IT Infrastructure are VoIP-readyA company using their existing HiPath 3000 V8 as a single gateway and expand /modify their business

OpenScape Office and HiPath 3000 in the office / building Interconnected via Ethernet LAN to HiPath 3000 V8

(Single Gateway with access to PSTN) For OpenScape Office MX/LX Users:

myPortal clients (Desktop, Outlook, Mobile, OpenStage) myAttendant (Receptionist) OpenStage Phones / OpenScape Personal Edition Integrated Mobile Phones for UC Mobility

Solution

PSTN

HiPath 3000 as a Gateway

HiPath 3000 V8LX


IP

Full featured SIP-Q Voice Networking between OpenScape Office MX/LX and HiPath 3000 V8

Extended carrier-access via HiPath 3000 PSTN moduls Full featured UC for OpenScape Office MX/LX users


Save HW costs and protect investment by using existing HiPath 3000 as a single gateway for carrier access

Re-use existing analog devices and faxes with HiPath 3000 V8

Benefits



OpenScape Office NetworkingUse Case – Move HiPath 3000 into UC Domain

OpenScape OfficeMove HiPath 3000 into UC Domain

Examples of HiPath 3000 migration into a UC Domain deployment include:A transport company who wants to expand their business with more employees and infrastructureA company who is moving partially in a new buildingA company using their existing HiPath 3000 V8 as a gateway and expand /modify their business

OpenScape Office and HiPath 3000 in the office / building Interconnected via Ethernet LAN to HiPath 3000 V8

(with access to PSTN ) For OpenScape Office MX/LX Users:

myPortal clients (Desktop, Outlook, Mobile, OpenStage) myAttendant (Receptionist) OpenStage Phones / OpenScape Personal Edition Integrated Mobile Phones for UC Mobility

Solution

Move HiPath 3000 into UC Domain


TDM device TDM device

IP deviceIP device

H3K V8

IP deviceIP device

Open UC Domain

MX/LX

Full featured SIP-Q Voice Networking between OpenScape Office MX/LX and HiPath 3000 V8

Extended carrier-access via HiPath 3000 PSTN moduls Full featured UC for OpenScape Office MX/LX users


Save HW costs and protect investment by using existing HiPath 3000 as a gateway for carrier access

Reduce infrastructure costs by using one network for voice and data

Benefits



OpenScape Office NetworkingUse Case – Social Media Integration (with XMPP*)

OpenScape OfficeSocial Media Integration

Examples of a Public XMPP deployment include:

A telecommunication company with contractors they just work for a limited time on a projectA consulting office who works together with several free-lancersA service company with different offices with MX/LX and outsourced service partners for the delivery

OpenScape Office in each office (Company) Internet access (UC interworking via XMPP service) Voice Connection via public network

Client (Contractor, Free-Lancer, partner) Internet Access with IM Service provider (XMPP cap.) Voice Connection via public network

myPortal clients (Desktop, Outlook) myAttendant (Receptionist) myAgent (Contact Center Agent)

Solution

Integrated Presence Instant Messaging Drag & Drop Conferencing


Always know the availability of your team members, contractors, Free-Lancer and Partners

Quick answers from business partners using Chat Easy to use Drag&Drop Conferencing with global partners

Benefits

Social Media Integration


ITSP/Internet

MX

LX

* XMPP: Extensible Messaging and Presence Protocol

what’s new with openscape office v3?

Documents

openscape office version

openscape office lx

openscape office v3whats

openscape office v3

complete uc solution

standard server virtualization

topicpresenterwhats

multisite installations