Parque Empresarial Vía NorteC/ Quintanavides, 21 · Edificio 528050 Madrid · Spain

Our airports handled more than

680,000ATMS in 2013

Our airports were used by

84.9 millionPASSENGERS in 2013

Heathrow supports over

100,000direct and indirect JOBS

Heathrow makes a

£11bnCONTRIBUTION to the UK economy annually

Aberdeen transports more than

500,000helicopter PASSENGERS in support of the North Sea oil & gas industry

Heathrow donates circa

£7 millionto local COMMUNITIES

annually

A plane lands or takes off from Heathrow every

45SECONDS

Our airports serve more than

150AIRLINES

Who we are Ferrovial is one of the world’s leading developers of transport infrastructures. Ferrovial Airports integrates all airport management activities, and is one of the world’s leading private airport operators.

Ferrovial has been part of the aviation industry since 1998. The company has invested 32 airports. The acquisition of BAA Plc. in 2006 marked a giant step for Ferrovial Airports, which became the largest investor and industrial partner of the company currently known as Heathrow Airport Holdings (HAH). HAH currently operates a portfolio of 4 airports in the United Kingdom: Heathrow, the world’s busiest international hub, Glasgow, Aberdeen and Southampton.

What we doThanks to our extensive operational experience, proven financial capabilities and synergies with other group divisions

we can grow profitability by:

• Having the customer at the heart of everything we do by continuous

improvement of our operations and identifying innovative solutions.

• Developing infrastructure to make smoother journeys.

• Optimizing operating expenditure through efficiency while maintaining security standards and quality service levels.

• Adding value by designing, building, financing and operating efficient infrastructures.

• Creating an environment that makes our airports a great place to work, developing our people and teams to deliver outstanding performance.

• Transitioning airports from public to private ownership, as key assets in the life of the economy, community and passengers.

• Working towards building trust and balancing the interests of all airport stakeholders.

OURVALUES

EFFICIENCYRELIABILITY

RESULTS

PROGRESSTRANSFORM

INSPIRE

RESPONSIBILITYOPENNESS

ETHICS

CAREPROTECTSAFETY

TEAMWORKCOOPERATE

SHARE

Heathrow sells more than

15,000BOTTLES OF WATER and

35,000CUPS OF COFFEE a day

We make good airports great

History

Aeropuertos del Sureste de México (ASUR)

BAA: Heathrow, Glasgow, Aberdeen, Southampton, Gatwick, Edinburgh, Stansted, Budapest, Australia, US and Naples

Antofagasta (Chile)

1998 201420061999 2001 20032002

BCheck-in information

GATES B31_B49

T28_Lounges

GATES B31_B49

T28_Lounges

How we manage

assets

CommunityDesigning aircraft noise mitigation schemes in all airports.

Investment and FinancingInvesting £11 billion in Heathrow since 2003.

Operational ExcellenceVoted Best Airport over 25 million passengers by ACI Europe 2013.

Security and risk managementWork accidents in our airports have decreased by 70% over the last 10 years.

Corporate GovernanceSupporting independent board members.

Strategic PlanGrowing the business by reducing cost for our customers and delivering on our commitments.

Leadership, culture, peopleCreating teams as diverse as the passengers we serve.

PORTFOLIO IN THE UNITED KINGDOM

ABERDEEN

GLASGOW

HEATHROW

SOUTHAMPTON

Heathrow:

• Best European Airport over 25 million passengers in the ACI Europe Awards, 2013

• Best Airport Shopping Worldwide in the SkyTrax Awards, 2013

• Terminal 5 Best Airport Terminal in the SkyTrax Awards, 2013

Glasgow:

• First airport in the UK to receive the Airports Council International’s certificate for service and quality, 2014

Sustainability and InnovationAwards Passenger experienceSustainability and innovation are at the forefront of Ferrovial Airports approach to managing airports. We invest in energy-efficient technologies and renewable energies, and we are committed to improve passenger experience and develop sustainability practices through R+D.

• Heathrow’s Energy Center. London’s largest biomass installation has a current offset of around 13,000 tons of CO2 per year.

• Heathrow Pods. Driverless electric vehicles between the business car park and T5.• Research on low emission fuels.• Automated passenger processes.

1.7 million passengers£8m EBITDA36,070 ATMs1 Runway, 1 Terminal

3.5 million passengers£25m EBITDA103,836 ATMs4 Runways, 5 Terminals

7.4 million passengers£32m EBITDA72,832 ATMs1 Runway, 1 Terminal

72.3m passengers in 2013£1,421m EBITDA469,552 ATMs2 Runways, 4 Terminals

Terminal 2, The Queen’s terminal is set to open in June 2014. This development is part of a £4.8 billion investment across the airport. The new infrastructure will be able to manage up to 20 million passengers.

Our assetsThe world’s busiest international hub

A point of reference for long haul in Scotland

The world’s busiest commercial heliport

An airport designed for a fast and comfortable journey

Bristol Belfast City

Sidney

48%

63%

40

3.42

84%

% Passengers rating Heathrow “Excellent”

or “Very good”

Departures punctuality

Security waiting time (less than 5

minutes)

Missed bags per1,000 passengers ASQ (Overall

satisfaction)

Heathrow:

2007 IQ2014

95.9

%

83.6

%

8O%

14

4.06