what to do when customers won't pay

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What to do when a customer doesn’t pay? Thirsty Thursday May 26, 2011 Lexington, KY Anne E. Gorham

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What do you do when your customers won't pay? In this economy, more and more business owners and construction professionals are facing this question. Stites & Harbison attorney Anne Gorham shows you what you can do to get the money that's owed to you. Anne has more than twenty years of construction legal experience, representing contractors, design-builders, owners, developer and design professionals. She has also been involved with projects that range from industrial and commercial distribution centers, pipeline construction and chemical manufacturing facilities to highway construction and energy production facilities including coal gasification and biomass. For more information on construction law issues, please go to our website, www.Stites.com, or visit our constrution page at http://www.stites.com/services/126/construction

TRANSCRIPT

Page 1: What To Do When Customers Won't Pay

What to do when a customer doesn’t pay?

Thirsty ThursdayMay 26, 2011

Lexington, KY

Anne E. Gorham

Page 2: What To Do When Customers Won't Pay

Payment Remedies

Retainage laws   Public and Private Mechanics

Liens  Federal and State Prompt

Payment  Statutes Payment Bond Claims  Theft by Unlawful taking 

Page 4: What To Do When Customers Won't Pay

Owner’s Release of Retainage

Not for materials provided by owner

30 days after Substantial Completion

Page 5: What To Do When Customers Won't Pay

Contractors & Subcontractors Release

of Retainage

15 days after release from owner–Business days

Page 6: What To Do When Customers Won't Pay

Failure to Release Retainage

12% per year Send Notice

Page 7: What To Do When Customers Won't Pay

Mechanics Liens

Page 8: What To Do When Customers Won't Pay

Private Projects

Page 9: What To Do When Customers Won't Pay

Preliminary Notice

ID Yourself

ID the Owner

Page 10: What To Do When Customers Won't Pay

Preliminary Notice

Sign, Notarize, Send Copy

ID labor, mtls

providing

Price

ID who contracted with

ID Property

Page 11: What To Do When Customers Won't Pay

Notice of Intent to LienIf no contract with owner

ID Your Relationship to Project Owner of Construction Project v. Real Estate

Owner

Anne Gorham859-226-2308859-425-7884 [email protected] [Insert name and address of [real estate owner]

Page 12: What To Do When Customers Won't Pay

Notice of Intent to Lien

Time Limitations– $1000 or more – 120 – < $1000 – 75 – Residential – 75

Days after last day of work (LDOW) Owner of Project = Owner of Real

Estate

Page 13: What To Do When Customers Won't Pay

Statement of Lien

File with County Clerk – 6 months of LDOW

Copy to owner within 7 days of filing

ID yourself

ID Owner of Real Estate

ID LDOW

ID $

Page 14: What To Do When Customers Won't Pay

Statement of Lien

ID who contracted with

ID Property

Page 15: What To Do When Customers Won't Pay

Statement of Lien

The name and address of CONTRACTOR’s agent for service of process is

_______________; however, service of process may be accomplished by serving

Anne E. Gorham, Stites & Harbison, PLLC, 250 West Main Street, Suite 2300,

Lexington, KY 40507.

The Affiant states that the foregoing statements are true:

______________________________

COMMONWEALTH OF KENTUCKY )

) ss.

COUNTY OF FAYETTE )

The foregoing instrument was acknowledged, subscribed and sworn to

this ___ day of _________, 2011.

ID Process Agent

Page 16: What To Do When Customers Won't Pay

Perfect the Lien

12 months

Other lien holders or mortgage holders

COMMONWEALTH OF KENTUCKYROWAN CIRCUIT COURT

CIVIL BRANCH_____ DIVISION

CIVIL ACTION NO. ________________

PLAINTIFF

v.

DEFENDANTS

COMPLAINT

* * * * * For its cause of action, the Plaintiff states:

Page 17: What To Do When Customers Won't Pay

Design Professional’s Lien Statute

KRS 376.075

Who Can File – Professional Engineer– Licensed Architect– Licensed Landscape Architect– Real Estate Broker (under certain

circumstances) Only if they contracted directly with

owner or owner’s agent

Page 18: What To Do When Customers Won't Pay

Design Professional’s Lien

What does the lien attach to?

What does the lien secure?

Page 19: What To Do When Customers Won't Pay

Design Professional’s Lien Statement

6 months Lien Requirements

Page 20: What To Do When Customers Won't Pay

Public Construction

Kentucky Public Mechanics Lien Statute– KRS 376.210

Page 21: What To Do When Customers Won't Pay

Statement of Lien

File with County Clerk Later of

– 60 days– or the date of S.C.

Time not extended by trivial or warranty work

Page 22: What To Do When Customers Won't Pay

ID Project

Page 23: What To Do When Customers Won't Pay

LDOW $ owed

Agent

Page 24: What To Do When Customers Won't Pay

Perfecting the Lien

Perfecting public Liens Attested by County Clerk Send letter and lien by certified

mail– to owner – and person contracted with (if not

the owner)

Page 25: What To Do When Customers Won't Pay

Protests

GC has 30 days to file protest

Owner to hold funds

If no protest –owner pays

If protest – file suit & serve owner within 30 days

Page 26: What To Do When Customers Won't Pay

Suit to Enforce Lien

KRS 376.110 Filed in Circuit Court in County where project

is located Parties -- Party with whom you contracted -- Any party who has an interest in the

property Cause of Action -- Breach of contract -- Enforcement of lien – must be carefully

drafted -- Unjust Enrichment

Page 27: What To Do When Customers Won't Pay

Bonding Off

Surety bond for twice the amount of the lien

Filed with the County Clerk Bond substitutes for property

as security for lien Property is free and clear of

Lien

Page 28: What To Do When Customers Won't Pay

Overstating Lien

Don’t overstate lien Public Projects

– KRS 376.220(3)

– Damages

Slander to Title – Malice

– 1 year SOL

Page 29: What To Do When Customers Won't Pay

Failure to Release Lien

Release lien within 30 days of satisfaction

$100 penalty per day Penalty increases to $500 per day

after 45 days

- KRS 382.365(1)&(3)

Page 30: What To Do When Customers Won't Pay

Prompt Payment Act

Page 31: What To Do When Customers Won't Pay

Kentucky’s Fairness in Construction Act

KRS 371.410

Payment of Invoices– Owner to pay within 30 days- Notice within 25 days

–15 day rule for subcontractors

Page 32: What To Do When Customers Won't Pay

Kentucky Prompt Payment

Act Public Projects

KRS 45.451 - .453 Application - state

purchaser Paid within 30 days 1% penalty per month

Page 33: What To Do When Customers Won't Pay

Federal Prompt Payment Act (31usc § 3902)

Interest on unpaid amounts Rates change Use the calculator

– http://www.fms.treas.gov/prompt/ppinterest.html

Page 34: What To Do When Customers Won't Pay

Payment Bond Claims Private Projects

Before you start work Get a copy Deadlines are

different – Typical Notice - 30-90

days– Suit – 1 year of date

that notice was provided or last day of work

Page 35: What To Do When Customers Won't Pay

Payment Bond Claims Public Projects

Bonds required for public projects in excess of $40,000

Covers– Subcontractors– 1st tier subcontractors and materials

suppliers No coverage for 2nd tier

Page 36: What To Do When Customers Won't Pay

Federal Miller Act Payment Bond Claims

Page 37: What To Do When Customers Won't Pay

Federal Miller Act Payment Bond Claims

Application - contract > $100,000 – public building of the United States

Covered parties:– The general contractor– 1st tier – 2nd tier

Page 38: What To Do When Customers Won't Pay

Federal Miller Act Payment Bond Claims

Notice of Claim on Bond– 90-days LDOW

Notice must state: – $ – Name of party Claimant contracted

with Send to general contractor by

registered mail

Page 39: What To Do When Customers Won't Pay

Federal Miller Act Payment Bond Claims

Enforcement of Claim Against Bond

– File suit within 1 year of the last date labor or materials were supplied

– 40 U.S.C. §3133(b)(4)

Page 40: What To Do When Customers Won't Pay

Theft by Unlawful Taking & Making Required

Disposition KRS 514.030 &

KRS 514.070 KRS 446.070

– injured by the violation of any statute may recover damages

Page 41: What To Do When Customers Won't Pay

Things to Remember

Develop a checklist of deadlines– Liens (every state different)– Notice requirements (bonds, claims,

etc) Don’t wait to call Document, Document, Document Lien Releases Final Payment

Page 42: What To Do When Customers Won't Pay

What to do when a customer doesn’t pay?

Thirsty ThursdayMay 26, 2011

Lexington, KY

Anne E. Gorham