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PLUS Food Background music was turned off Information was applicable Presenter did a great job of keeping information clear and concise DELTA No ice for drinks People are getting multiple emails with the same content Parking was an issue What others are doing to promote continuous improvement Austin CoP Event: Continuous Improvement; Presented by: Jeff Roussell; 2.21.2017

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Page 1: What others are doing to promote continuous improvement€¦ · • Information was applicable • Presenter did a great job of keeping information clear and concise DELTA • No

PLUS• Food• Background music was turned

off• Information was applicable• Presenter did a great job of

keeping information clear and concise

DELTA• No ice for drinks• People are getting multiple

emails with the same content• Parking was an issue

What others are doing to promote continuous improvement

Austin CoP Event: Continuous Improvement; Presented by: Jeff Roussell; 2.21.2017

Page 2: What others are doing to promote continuous improvement€¦ · • Information was applicable • Presenter did a great job of keeping information clear and concise DELTA • No
Page 3: What others are doing to promote continuous improvement€¦ · • Information was applicable • Presenter did a great job of keeping information clear and concise DELTA • No

Developing a Culture of Continuous Improvement

Jeff RousselVP of Sales

[email protected]

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THE GOLDEN CIRCLE

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Why Me?

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Why Lean?

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How do we become Lean?

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Page 9: What others are doing to promote continuous improvement€¦ · • Information was applicable • Presenter did a great job of keeping information clear and concise DELTA • No

Kaizen

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Continuous Improvement

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Continuous Improvement :: Kaizen :: Pursue Perfection

“everybody improving, everywhere, and every day”

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Straight from Toyota• Leaders develop people by

1. Surfacing problems2. Solving problems

• Creating an environment where this happens Jamie Bonini

Toyota Production System Support Center

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Leadership

Improvement Processes

Enabling Technology

CI

How to create a great Improvement Culture

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Leadership

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CommitmentCommunication

ResourcesAccountability

4 Aspects of Great Lean Leadership

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1. State your belief in continuous improvement

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2. Explain why improvement is important (goals & strategy)

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3. Participate in improvement yourself

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4. Spend lots of time in Gemba on the jobsite

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5. Ask often for Opportunities for Improvement

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6. Respond quickly to every new idea

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7. Set a goal to implement something

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8. Help create time for your people to take action

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9. Coach your people to solve their own problems

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10. Rinse and Repeat

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Leadership

Improvement Processes

Enabling Technology

CI

How to create a great Improvement Culture

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SimpleConsistentDisciplinedOrganized

4 Aspects of Great Improvement Processes

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Teach your people how to identify waste

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Teach your people how to practice basic problem solving

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Teach your people a simple improvement process

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Capture

Implement

Measure

Share ImprovementCycle

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Set up a cadence

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See One

Do One

Teach One

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Figure out a way to organize improvements

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Leadership

Improvement Processes

Enabling Technology

CI

How to create a great Improvement Culture

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UsabilityVisibility

CollaborationKnowledge Sharing

Impact

5 Aspects of Great Improvement Technology

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Leadership

Improvement Processes

Enabling Technology

CI

Focus Areas for a great Improvement Culture

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Last Thoughts

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Just get started

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Try it on your team first

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Start with an attitude adjustment

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Set small goals

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Never forget why it’s called Continuous Improvement

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Thanks!

• Web:• www.kainexus.com• blog.kainexus.com

• Webinars on Demand:• www.kainexus.com/webinars

• Social Media:• www.twitter.com/kainexus• www.linkedin.com/company/kainexus• www.facebook.com/kainexus

Jeff Roussel@Jeff_Roussel

[email protected]

Q&A