What makes a good MediatorLinda Kochanski 27 August 2015

Questions to be considered…

Are good mediators ‘born’ or ‘created’?

What are the qualities of a good mediator?

Do different mediations require different mediator’s qualities

The ‘nature’ or ‘nurture’ question

Need to consider this …particularly as a trainer and assessor ….do people need basic characteristics to become a mediator?

Many people want to become mediators …because they are problem solvers…but this is not necessarily make for the best mediator

Qualities of a good mediator

Research has indicated a variety of responses..from 5 principal qualities to 212 specific qualities..what does that say?

Question for you… what do you think are the qualities of a good mediator.

Qualities of a good mediator

Acceptance

Role

Parties

Situation

Empathy

Qualities of a good mediator

Engagement

Rapport building

Patience

Credibility

Impartial in approach

Qualities of a good mediator

Intuition

Curiosity

Able to ‘juggle’

Artistry

Adaptability

Qualities of a good mediator

Acquisition

Knowledge

Skills

Language

Tenacity

How do you feel about the qualities?

Do qualities connect with certain types of mediation?

Do you associate different mediator qualities with different mediations?

Qualities apply but are called upon differently?

What makes a good mediator…some opinions

https://www.youtube.com/watch?v=etbeGtAWFNU