What is Your Chapter’s Technology Quotient?

Presented by the PMI Technology Member Advisory Group (TechMAG)October 20, 2012

Meet our Moderator and Panelists

• Joy Gumz, CPA, CISA, PMP – Senior Director at Project Auditors, a PMI global registered education provider. Member of PMI Orange

County Chapter and the PMI TechMAG.

Moderator

• John Bartkus, PMP, CPF – Sr. Project Management Consultant at Moye Consulting. President of the Fort Worth Chapter and a member

of the Dallas Chapter.

• Brajesh Kaimal, PMP– COO at Experion Technologies. Member of the PMI Kerala Chapter and the PMI TechMAG.

• Otávio Nese, PMP– Project Manager at Hospital Samaritano. President of the São Paulo Brazil Chapter.

• Michael Smith, PMP– Sr. Project Manager at Cigna Healthcare. VP of Technology of the Southern New England Chapter and

Lead of the PMI TechMAG.

• Krissy Wolle, PMP, PgMP– Director in the Enterprise PMO at UnitedHealth Group. Member of the Minnesota Chapter and the PMI

TechMAG.

Panelists

What is Your Chapter’s Technology Quotient? 2

Standard Capability Maturity Model Hierarchy

3What is Your Chapter’s Technology Quotient?

Capability Maturity Model – Level Migration

Standardize processes

1. Unstructured

2. Planned and Tracked

3. Standardized

4. Measured

5. Continuously improving

Measure processes & learn

Improve and innovate

Implement processes

4What is Your Chapter’s Technology Quotient?

Chapter Technology – Increasing your Quotient

Information drives Analytics

& Decision Support

Enhanced Integration with PMI & External Entities

Basic Integration with PMI & External Entities

Enhanced Web, Email & other Services

Basic Web, Email & other Services

MATUR

ITY

What is Your Chapter’s Technology Quotient? 5

Typical Chapter Technology Levels of Maturity

5 Optimizing

4 QuantitativelyManaged

2 Managed

Continuous Process Improvement

Stable Processes, Continuous Adjustments, Good Metrics

Basic Member Services:

Controls and Baselines

Automatic DEP service integrationSingle Sign-onPDU automatic uploading of Chapter sponsored eventsSocial Networking capabilities

Repeatable Technology Processes in placeMember email to remind of Chapter renewalQuick Membership Renewal option enabled on web siteLink to PMI VRMS on web siteCorporate Sponsorships on web site Monthly DEP data utilized Members have access to private area on web siteBoard has access to private web site / collaboration areaEnhanced automated email capabilities

Content Management System or similar for web siteEmails protected via captcha or other methodJob postings available on members only part of web siteForms available for Chapter volunteer opportunitiesOnline Event registration / Payment systemPCI (Payment Card Industry) Standards followedBasic manual email broadcast capabilities

1 Performed

Process AreasLevel Focus

Analytics enabled decision support & continuous improvementData Mart or other consolidated information store

Static / manual web site Manual event registration / payment systems

3 Defined

Technology ProcessStandardization:

Common Practices,Shared Experience,Comparable Data

Ad Hoc Processes

What is Your Chapter’s Technology Quotient? 6