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An overview of the MIKE2.0 Methodology A brief overview of MIKE2.0 and how it can be used for implementing Governance 2.0 Sean McClowry [email protected]

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Overview on the MIKE2.0 Methodology

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Page 1: What Is Mike2.0

An overview of the MIKE2.0 Methodology

A brief overview of MIKE2.0 and how it can be used for

implementing Governance 2.0

Sean McClowry

[email protected]

Page 2: What Is Mike2.0

© 2008 BearingPoint, Inc. 2Client Name Here INDUSTRY

Our view is that information management is a “complexity challenge”

Phenomenal growth of raw data and derived information

Information assets in constant flux across the enterprise

Efforts to increase visibility and access to relevant data and information are expensive, ROI can be difficult to measure

Federation is a significant factor in complexity, and many “corporate assets” are in the cloud outside the enterprise

True business insight still very hard to attain and quality is a huge problem

Introducing required cultural and organizational changes is very difficult, especially in more mature organizations

Information technologies have moved to the “sharp end” of innovation which presents opportunities and challenges

The Approach Content Model omCollab Case StudiesThe Challenge Call to Action

Page 3: What Is Mike2.0

© 2008 BearingPoint, Inc. 3Client Name Here INDUSTRY

Better standards and transparency are needed to increase confidence and enable opportunities

Processes and standards for managing and reporting data and information have not kept pace – everyone has “their” way

Many problems are solved through informal networks – we need to link formal structures to these networks

We want organizations to begin to develop a competency for Information Development

We aim to re-shape the industry by creating the standard

An open and collaborative approach is the key to delivering a standard for such a complex problem

We believe the industry needs a new form of standard to meet this challenge

The Approach Content Model omCollab Case StudiesThe Challenge Call to Action

Page 4: What Is Mike2.0

© 2008 BearingPoint, Inc. 4Client Name Here INDUSTRY

The core of our approach is based around an open source framework

A free standard you can apply to any project

Evolves and improves over time

Open

A systematic approach to solving information complexity

Links together all Information Management projects

Technology independent solutions

Consultative

Architecture and governance frameworks

Reduce cost with already-built assets

Leverage assets already shown to work on similar problems

Accelerated

www.openmethodology.org

MIKE2.0 is the open source “face” to BearingPoint’s IM Solution Suite

Shared Open Assets• Wikis (most)• Blogs• Open source code (most)• Wikipedia articles• IM sites• Write access to all

(typically with some controls)

Open Methodology• Phases, Activities and Tasks• Architecture Framework• Governance Framework• Core Solution Offerings• Business Solution Offerings• Product Solution Offerings• Some Supporting Assets• Open access to all (with access

controls on editing)

Shared Private Assets• White Papers• Research and

Academic pieces• Blogs• Web-Based Tools• Read access to all

Private Assets• Project Assets• Detailed Estimating

Models• Some

strategic/detailed assets

• Only accessible to internal users

Activity or Task Level Architectural Component

Supporting Asset Asset Maturity Level

Searchable Assets mapped through a Common Meta-Model\

Solution Level

Asset Tagging and Integrated Search

MIKE2.0 (Methodology for an Integrated Knowledge Environment)

The Approach Content Model omCollab Case StudiesThe Challenge Call to Action

Page 5: What Is Mike2.0

© 2008 BearingPoint, Inc. 5Client Name Here INDUSTRY

An open and collaborative methodology is an innovative new approach

We believe an open approach to information management is the best model for an increasingly connected world.

MIKE2.0 is a public, open source delivery methodology that provides a common industry standard for Information Development

The community based approach is being used for developing new theories in information management

The approach provides an open methodology framework that can applied for other business challenges

We introduce new techniques for collaborative governance where organizations can create mashups to MIKE2.0

The Approach Content Model omCollab Case StudiesThe Challenge Call to Action

Page 6: What Is Mike2.0

© 2008 BearingPoint, Inc. 6Client Name Here INDUSTRY

Information Management assets on

the web

The Integrated Content Repository

MIKE2.0 provides a collaborative community for information management professionals.

Users of MIKE2.0 can apply it any type of IM problem, to look for new ideas, deliver projects or look for best practices.

Individuals can contribute directly to MIKE2.0 wiki to help shape the standard in a collaborative fashion.

Web 2.0

This open community is used to develop the standard for Information Development

Users can submit and rate their favorite information management assets to understand leading practices and put them in a common context.

Company A Company B

Company C

Enterprise 2.0

Enterprise 2.0 techniques and technologies can be used to build collaborative solutions for information management.

Companies mashups of content on the web and their internal assets to provide a complete solution for information management.

MIKE2.0 provides an open and collaborative framework for information management open to anyone to be contributor. MIKE2.0 allows companies to leverage a common approach for all engagements. omCollab is the technology that runs the MIKE2.0 site.

The Approach Content Model omCollab Case StudiesThe Challenge Call to Action

Page 7: What Is Mike2.0

© 2008 BearingPoint, Inc. 7Client Name Here INDUSTRY

“BearingPoint ... has created a clever, differentiated strategy, which should help the firm and its clients to understand the source of value creation for these types of consulting relationships.” − IDC

“Comparable to MIT’s approach to IP... and adding greatly to the discussion about the value of consulting.” − IDC

Source: IDC, "BearingPoint's Turnaround: Will Doing Things Right Be Enough in Today's Market?" Doc # 207247, June 2007.

Have based their Enterprise 2.0 specialist certification program around the MIKE2.0 Solution Offering and use the overall approach as a training case study.

“BearingPoint has open sourced its information architectures and methodology – something called MIKE2.0….I salute [t]his vision, and am looking forward to have IBM contributing to MIKE2.0’s success.”

− Anant Jhingran, VP and CTO, IBM’s Information Management Division

Source:http://jhingran.typepad.com/anant_jhingrans_musings/2007/10/information-man.html

In Groundswell: Winning in a world transformed by social technologies, authors Charlene Li and Josh Bernoff present a case study on MIKE2.0.

The book describes the value it brings to client-consultant collaboration. 

http://www.forrester.com/Groundswell

Standards Bodies Analyst Recognition

Industry Leaders Recent Publications

http://www.aiim.org/documents/education/E20/E20Specialist.pdf

The MIKE2.0 approach has been widely recognized by the industry

The Approach Content Model omCollab Case StudiesThe Challenge Call to Action

Page 8: What Is Mike2.0

© 2008 BearingPoint, Inc. 8Client Name Here INDUSTRY

InformationManagement

Composite Solution OfferingsInformation

SharingEnterprise 2.0 Governance 2.0

Agile Information Development

Information Management Strategy

Data Driven IT Transformation

Access, Search & Delivery

Enterprise DataManagement

Information Strategy, Architecture &

Governance

Enterprise Portals & Information Delivery

Enterprise Search

Mobile Device Access

Data Warehousing

Master Data Management

Customer DataIntegration

Data QualityImprovement

Information Governance

SOA, EII & Model Driven Architecture

Enterprise Data Management Strategy

Enterprise Content Management Strategy

Enterprise InformationAssessment

Information Asset Management

Information LifecycleManagement

Information Security

Metadata, TaxonomyCataloging

Workflow InformationManagement

Access Monitoring & Control

Data Center Management

Information SystemUsability

Data Migration

Information Mgmt COE &Shared Service Model

EnterpriseContent Management

Document Management

Records, Contracts,and IP Management

ERP Document MgmtIntegration

Digital Asset Management

Web Content Management

Collaboration, COI and Knowledge Capture

BI and EPM

Enterprise PerformanceManagement

Operational Business Intelligence

Predictive Analytics

The solution scope for MIKE2.0 covers all of Enterprise Information Management

Our Approach Content Model omCollab Case StudiesThe Challenge Call to Action

Page 9: What Is Mike2.0

© 2008 BearingPoint, Inc. 9Client Name Here INDUSTRY

Logical best practices integrate to business and technology-specific assets

Information Management Solution Suite

Delivered through a Collaborative Approach

Sets the new standard for Information Development through an Open Source Offering

Enterprise Information Management

Core Solution Offerings by Solution Capabilities

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sAccess, Search and Content Delivery

BI and EPMInformation

Asset Management

Bu

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olu

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Enterprise Data Management Enterprise Content Management

Information Strategy, Architecture and Governance

Our Approach Content Model omCollab Case StudiesThe Challenge Call to Action

Page 10: What Is Mike2.0

© 2008 BearingPoint, Inc. 10Client Name Here INDUSTRY

Information Management Solution Suite

Delivered through a Collaborative Approach

Sets the new standard for Information Development through an Open Source Offering

Enterprise Information Management

Co

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ial

& O

pe

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Pro

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So

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Bu

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Core Solution Offerings by Solution Capabilities

Overall Implementation Guide

Supporting Assets

Go

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ork

Arc

hit

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Fra

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Foundational Solutions

Usage Model

A core competency for Information Development brings together all solutions

Our Approach Content Model omCollab Case StudiesThe Challenge Call to Action

Page 11: What Is Mike2.0

© 2008 BearingPoint, Inc. 11Client Name Here INDUSTRY

omCollab is based on a foundation of the leading collaborative technologies and provides the following capabilities

Wiki to collaboratively create and share content (based on MediaWiki which powers Wikipedia, the world's largest Wiki)

Blogs to publish individual or group-based information (based on Wordpress, the world's most popular blogging platform)

Social Bookmarking for storing, sharing and discovering web bookmarks (based on Scuttle, an open source model of Del.icio.us, one of the largest bookmark sharing services with more than 3 million users and 100 million bookmarked URLs)

Social Networking – A Facebook inside the Enterprise that is integrated into the other components

Enterprise Search Integration to discover content in federated repositories across the organisation that can be easily integrated with SLaM’s existing FAST implementation

Rich User Interface to provide personalisation, interactivity and a common look and feel

Open Methodology Compliance (OMC) capability to link your organisation into open standards (links to MIKE2.0, the leading open methodology standard for Enterprise Information Management)

Integrated Content Repository to provide a governance model for knowledge sharing and content integration across federated document management systems and file servers

omCollab is the technology that runs MIKE2.0 and we’ve made it freely available

Our Approach Content Model omCollab Case StudiesThe Challenge Call to Action

Page 12: What Is Mike2.0

© 2008 BearingPoint, Inc. 12Client Name Here INDUSTRY

You can use omCollab to create a single collaborative environment for:

─ Innovation and IP sharing

─ Determining the best research on the web

─ A knowledge environment that builds grows over time

─ A next generation intranet - a web 2.0 “writeable web” environment

omCollab also provides:

─ Accelerators to develop collaborative content

─ Mashup technologies to integrate to MIKE2.0

─ A structured approach to driving meaningful collaboration

Blogging

Search

Wiki

Social Bookmarking Social Networking

http://mike2.openmethodology.org/wiki/OmCollab

omCollab is a product to collaborate, harness innovation and share knowledge

Our Approach Content Model omCollab Case StudiesThe Challenge Call to Action

Page 13: What Is Mike2.0

© 2008 BearingPoint, Inc. 13Client Name Here INDUSTRY

Information Management assets on

the web

omCollab can be used to enable the concept of Governance 2.0

The standard provided by MIKE2.0 links to the best IM assets on the web and within a company. Using omCollab, you can quickly integrate MIKE2.0 with your own internally-held assets. This enables the “Governance 2.0” concept of MIKE2.0.

The Integrated Content Repository

Community members use social networking technologies to share experiences and build relationships.

MIKE2.0 provides a common competency for information management, it’s a single standard that is open to anyone.

MIKE2.0 is housed within an open methodology framework that balances stability with innovation.

Enterprise 2.0

Download the open source omCollab product for Enterprise 2.0 to integrated to MIKE2.0 and build your own collaborative environment.

Web 2.0

The best assets are identified through a collective intelligence approach to asset rating and social bookmarking to link to the MIKE2.0 standard.

Company A Company B

Company C

Each company sets up its own collaboration environment which securely holds in own content, linked to MIKE2.0

Our Approach Content Model omCollab Case StudiesThe Challenge Call to Action

Page 14: What Is Mike2.0

© 2008 BearingPoint, Inc. 14Client Name Here INDUSTRY

Recent examples of how MIKE2.0 and omCollab have helped organizations

Our Approach Content Model omCollab Case StudiesThe Challenge Call to Action

What BearingPoint Did

e-Channel Transformation for a UK high street bank

The client wanted to enable the concept of a Bank 2.0 – a conversation with the customer through the online channel. MIKE2.0 was used to develop the future-state internet channel architecture for the credit card division of a UK high street bank.

Client

BearingPoint’s own Enterprise 2.0 Strategy and Implementation

BearingPoint used omCollab to develop its own Enterprise 2.0 solution: the approach makes use of the collaborative, user-driven content built using Web 2.0 techniques and technologies on the MIKE2.0 site and incorporates it internally into the enterprise. It supports a 1000 person community and $400m of projects.

Collaborative Business Intelligence strategy for a central government client

The client is responsible for children’s well-being, safety, protection, care and health, education, parenting, family welfare and child poverty. MIKE2.0 was used to help create the overall vision and case for change for a collaborative business intelligence solution.

Data-driven IT Transformation for a leading media company

Media industry changes caused the client to undertake a major business transformation. The MIKE2.0 xBR approach was used to deliver an "IT Blueprint“, defining the strategy through 2011.

Enterprise Information Management Strategy for a European postal company

The client is the state postal company in the process of market liberalization and undergoing major change. MIKE2.0 was used to develop the overall Enterprise Information Management strategy, including a data governance assessment using IM QuickScan.

Page 15: What Is Mike2.0

© 2008 BearingPoint, Inc. 15Client Name Here INDUSTRY

Learn more at bearingpoint.com/knowmore

Join the MIKE2.0 community at openmethodology.org

Contact us: [email protected] find out more about MIKE2.0, omCollab or for a free benchmarking assessment

Download omCollab http://mike2.openmethodology.org/wiki/OmCollab

to quickly build Enterprise 2.0 mashups to MIKE2.0

Begin your journey to know more

Our Approach Content Model omCollab Case StudiesThe Challenge Call to Action

Page 16: What Is Mike2.0

© 2008 BearingPoint, Inc. 16Client Name Here INDUSTRY