What is Microsoft Teams?

The changing modern workplace

5 generations together in the workforce

72% of workers will be working remotely by 2020

45% use social tools at work

4X as many devices per user

2x as many teams

80% of employee time is spent collaborating

Office 365 suite of products you know and use

Location / Time

Agenda

Action items

People Group chat

Audio stream

Video / Screen share

Content presented

Documents Whiteboard

Notes

Recording Planner

Trello

Teams enable seamless productivity using the Office365 suite that you know and trust

Exchange

SharePointStream

OneNote

Applications

Teams

Group chat

Audio stream

Video/Screen share

Content Delivered

People

Location / Time

Agenda

Action items

Planner Trello

WhiteboardNotesDocumentsRecording

Microsoft Teams

Communicatethrough chat, meetings & calls

Collaboratewith deeply integrated Office 365 apps

Customize & extendwith 3rd party apps, processes, and devices

Work with confidenceenterprise level security, compliance,

and manageability

The hub for teamwork in Office 365

Communicate through chat

Communicate without effort and keep everyone in the know

Threaded, persistent and contextual chat

Private chats for 1:1 or group conversations

Share information in an open and transparent way

Communicate across organizations & geographies

Humanize the workplace – with gifs, stickers, emojis

Collaborate with integrated Office 365 apps

Quick access to the apps you love and are familiar with

Conversations, files and tools in a team workspace

Share, and co-author Office and other files in the app

SharePoint, OneNote, Power BI and Planner integration

Search across people, files and chats

Email integration to keep the whole team in the loop

Customize and extend

Tailor your workspace to include the apps and services you need

Pin important files for easy reference in the workspace

Add bots that work on a team’s behalf

Integrate 3rd party services your team uses every day

Build integrations to existing business processes

Manage trusted apps for employees and the organization

Work with confidence

Get built-in security, compliance and manageability from Office 365

Global hyper-scale cloud, incl. ability for local data residency

Compliance leadership with EUMC, HIPAA & more

Built-in information protection with eDiscovery and audit

Multi-factor authentication and secure guest access

Manage all aspects in a single coherent admin experience

Innovation improves Teams Meetings and Calling

A cloud-born, purpose-

built next generation

Skype infrastructure

Modern

Operations

Built on the Microsoft

Global Media Delivery

Network

Globally Resilient

Meeting Performance

Intelligence

delivered via

Microsoft 365 Cloud

Actionable

Insights

Communicate through meetings

More effective, real-time conversations

Join online meetings with HD video, VoIP, and dial-in audio conferencing options

Available for mobile, desktop, browser and certified devices

One-touch join with Skype Room Systems

Support for Surface Hub and existing rooms

Intelligent meetings

Meeting recommendations based on attendee availability

Related files and chat history at your fingertips

Cloud recording of meetings with transcription and

translation, indexed for searching

Communicate through calling

Connect with anyone through Phone System and Calling Plans

Have a dedicated phone number for domestic and international calls

Advanced features including voicemail, transfer and emergency calling (e911)

Advanced call management including. call routing, auto attendant and reporting

Future support for hybrid voice using on-premises PSTN connectivity

The power of Teams on all your devicesA range of certified devices in every size, for every space and working style paired with services to

enable existing video investments

Conference phones

Room systems

Large-Screen Collaboration

Devices

Shared devices

Teams mobile

Teams PC

Personal peripherals

Desk phone and mobile phone

stations

Personal devices

Microsoft Graph Microsoft AI Cortana

The foundations

Spaces

Personal workspace Mobile workspace Shared Collaboration Spaces Small or large conference rooms

Teams-enabled devices provide choice and versatility

Personal devices

Mobile

phone

Mobile phone

station

Headset Speaker puck

Desk phone

Shared devices

Skype Room

Systems

Conference Room

Phone

Large-screen collaboration device

Who Cares about Teams and why?

IT

Drive IT transformation and change management.

Plan, execute and manage all phases of IT deployment, adoption and rollout.

Teams for different departments

Get guidance on these and other scenarios in the FastTrack Productivity Library

Engineering

Move quickly between ideation, development and deployment.

Integrate with developer tools.

Finance

Aggregate and report on data while conducting business reviews

Human Resources

Manage recruitment, training and reviews across departments.

Marketing

Deliver marketing campaigns and go-to-market activities across a diverse group of internal and external stakeholders.

Sales

Build and deliver proposals with input from different stakeholders.

Manage sales planning, training and sales readiness in the same place.

Project Management

Manage project stakeholders, tools, budgets, project reviews and feedback.

17

JOB TITLE:

Chief Executive Officer,

Chief Information Officer,

Chief Technology Officer,

LEVEL OF INFLUENCE: High

REPORTS TO:

Board of directors / CEO

Are these your

priorities?

Are these your drivers /

motivators?• Increase sales, profit, and

productivity

• Identify and drive investment to

enable transformation

• Drive their business leaders to

drive business value

• Drive strategic planning and

outcomes

• Improve corporate agility and

speed to market

• Fast changing market and business

environment

• Customer satisfaction

• Engaged and productive workforce

• Streamline IT Operations

• Generate new revenue streams and service

lines

Get to know the CEO/CIO/CTO

18

JOB TITLE:

Chief Marketing Officer

LEVEL OF INFLUENCE:

High

REPORTS TO: CEO

Priorities Drivers/motivators• Personalized customer experiences

• Agility and time to market

• Retention, acquisition, and development

of customers

• Consistent customer experiences

across multiple channels

• Reduce costs and enhance efficiency

• Overabundance of choice

for customers

• Eroding customer loyalty

• Changes to business models

• Staying ahead of the market and

out-innovating competitors

• Outcome based organizational

drivers

Get to know the Chief Marketing Officer

19

JOB TITLE:

Chief People Officer, Chief

HR Officer

LEVEL OF INFLUENCE: High

REPORTS TO:

CEO

Priorities Drivers/motivators

• Reduce cost of Human Capital

Management

• Improve workforce planning and

management

• Optimize for a changing workforce

• Attract and retain talent

• Improve employee retention

• Globalization

• Digital Transformation

• Diverse, changing, and distributed

workforce

• Competitive pressures

• Employee morale

• Align w/ business objectives

Get to know the Chief People Officer

20

Priorities Drivers/motivators

• Omni channel customer engagement

• Product innovation

• Operational optimization and excellence

• Employee productivity, teamwork and

collaboration

• Device connectivity and management

• Faster time to market

• Increase agility and profit margins

• Enhanced productivity and process

optimization

• Improved business decisions with better,

faster insights

• Digital disruption driven by

innovation

• Competitive landscape

• Pressure to reduce operating costs

• Changing business models

Get to know the Chief Operation Officer

JOB TITLE:

Chief Operating Officer

LEVEL OF INFLUENCE:

High

REPORTS TO:

CEO

21

Priorities Drivers/motivators

• Minimize IT operational costs

• Maximize user value of IT services

• Keep employees connected,

anywhere, anytime

• Data security and privacy

• Device connectivity and

management

• Increasing employee mobility

• Reduce shadow IT

• Keep data private and secure

• Innovate around the customer

experience

• Helping business partners grow

revenue and profitability with

technology

• Manage legal and reputational risk

Get to know the Director or IT Manager

JOB TITLE:

IT Director or IT Manager

LEVEL OF INFLUENCE:

High

REPORTS TO:

President, Owner, CEO