what is dealer warranty direct?autotrader.dealerwarrantydirect.co.uk/installations/autotrader... ·...
TRANSCRIPT
i
What is Dealer Warranty Direct?
Answer: It is a Dealer Insured Guarantee Scheme provided through Warranty Direct
The customer’s warranty is with their car dealer, in the form of a guarantee. Customer’s
Warranty
Dealer’s Risk
Administration
Website Service
The dealer then insures their own risk with an insurance company.
Warranty Direct administer all aspects of the scheme including arranging insurance cover for each car a dealer
wants covered and dealing with customer’s claims on the dealer’s behalf, all under the Dealer Warranty Direct
brand.
A website is provided by Warranty Direct for dealers to place individual cars on cover and to print and issue customer
guarantee documents
Confidential – all rights reserved – Warranty Direct 2017
ii
What is different for Auto Trader’s Partner Club dealers?
Answer: The following apply while you remain an Auto Trader Partner Club Dealer:
Reduced prices for buying “optional warranties” that you can sell to your customers. Reduced “Optional
Warranty” prices
Competitive
“Mandatory Warran-
ty prices”
Commissions paid
back to you for
“upsell”
Commissions paid
back to you for
“renewal”
A “mandatory warranty” cover is available with extremely competitive pricing (should you choose to include a warranty with every car sale).
Warranty Direct will market higher level/longer warranties to customers under their Warranty Direct brand. For each
month that a customer remains covered by Warranty Direct, and you remain an Auto Trader Partner Club dealer, a
commission of £5 will be paid back to you. This could provide you with an additional £60 income per customer*.
Warranty Direct will market continued warranty cover to customers under their Warranty Direct brand when an initial
warranty expires. Provided you remain an Auto Trader Partner Club dealer further commission of £5 for each month a
customer remains on cover will be paid back to you. This could mean a further £60 income from each customer for
every year they remain on cover*.
Confidential – all rights reserved – Warranty Direct 2017
* Assuming a customer remains on cover for a 12 month period.
iii
Benefits to the Dealer of a Guarantee
No FCA regulation
Dealer does not charge Insurer VAT on own repairs ....(reflected in slightly reduced premium costs)
Dealer pays lowest rate of IPT on insurance
Confidential – all rights reserved – Warranty Direct 2017
iv
Administration Processes
We provide an internet based on-line registration facility for electronic registration of warranties and this is available 24 hours a day and 7 days a week.
Product
Registration
Customer
Documents
Claims
Processing
Payments
Our website will provide you with: 1. Customer Care Documents, detailing all of the terms and conditions of your guarantee to your customer; 2. Cover Level Document showing the level of cover being provided; 3. Customer Information Document to confirm the customer, vehicle and cover level details.
Claims are telephoned into our administration office by the repairer and in the majority of cases are authorised
immediately. Dealer Warranty Direct (DWD) authorise on the selling dealer’s behalf and reclaim monies from the
insurer. The selling dealer is not involved in the claim process (unless actually making the repairs) - DWD deal with
everything.
Dealer Warranty Direct provides an on-line payment service at the point of warranty registration and this is available 24
hours a day and 7 days a week. Claims are normally paid within 10 working days of receipt of a repair invoice and cor-
rectly related documents.
Confidential – all rights reserved – Warranty Direct 2017
v
Warranty Cover
Diamond – Comprehensive Cover (12 & 24 months)
Gold – Limited Cover (3,6,12 months)
Driveline – Major Components Only (3,6,12 months)
Confidential – all rights reserved – Warranty Direct 2017
Platinum – Reduced Cover (3,6,12 months)
Four Levels of Cover:
* Purchase price claim limits apply
vi
Confidential – all rights reserved – Warranty Direct 2017
vii
Confidential – all rights reserved – Warranty Direct 2017
viii
Confidential – all rights reserved – Warranty Direct 2017
ix
Confidential – all rights reserved – Warranty Direct 2017
x
Indicative Pricing (Gold cover prices Inc. IPT)
IPT applies at the lowest rate
Confidential – all rights reserved – Warranty Direct 2017
Duration Engine Size Dealer Net
3 Months Up to 1,400c.c. £53.39
3 Months 1,401 - 2,000 c.c. £57.07*
3 Months 2,001 - 3,000 c.c. £94.82
3 Months 3,001 - 5,000 c.c. £138.08
6 Months Up to 1,400c.c. £70.88
6 Months 1,401 - 2,000 c.c. £76.41*
6 Months 2,001 - 3,000 c.c. £127.04
6 Months 3,001 - 5,000 c.c. £184.11
12 Months Up to 1,400c.c. £89.29
12 Months 1,401 - 2,000 c.c. £95.74*
12 Months 2,001 - 3,000 c.c. £158.33
12 Months 3,001 - 5,000 c.c. £231.06
* “mandatory price” for all engine sizes
xi
Excluded Vehicles
Confidential – all rights reserved – Warranty Direct 2017
Vehicle types priced on request to Dealer Warranty Direct (Please contact us for prices)
Make Models
Alfa Romeo All Models
Alpina All Models
Aston Martin All Models
Audi RS3, RS4, RS5, RS6, RS7, A3 S3, A4 S4, A5 S5, A6 S6, A8, Allroad models, Q7, R8, TT & TTS, S6 V10
Bentley All Models
BMW 540, 545, 550, 6 series, 7 series, 840, Alpina models, M series, X5 4,000cc plus, Z3, Z4, Z8
Cadillac All Models
Chevrolet Beretta, Camaro, Corvette
Chrysler 300c, Crossfire, Voyager & Grand Voyager
Corvette All Models
Dodge All Models
Ferrari All Models
Fiat Abarth models
Ford FocusRS, FocusST, Mustang, Ranger
Honda NSX, S2000 & Type R models
Infiniti All Models
Jaguar All Models
LandRover Discovery & RangeRover
Lexus All except Celsior (LS400) & LFA Coupe
Lotus All Models
Maserati All Models
Mazda RX8
MCC Brabus models
Mercedes E Class, S Class & all AMG models
Mitsubishi 3000GT, EVO & Evolution models, L200, LS200, Pajero TD, Ralliart Galant VR-4, GTO
Morgan All Models
Nissan 350Z,370Z, Navara, Patrol
Porsche All except Carrera GT
Renault Avantime, ClioV6, RenaultSport & Williams models, Vel Satis
Rolls Royce Phantom
Rover 75, 800, MGF, MGTF, MGZR, MGZT, MGZS
Smart Brabus models
Subaru Impreza GB 270, Impreza RB 230, WRX models
Vauxhall Astra-Corsa-Insignia-Meriva-Vectra-Zafira VXR variants, Monaro, VX220, VXR220, VXR8
Volkswagen GolfR32, Touareg, Phaeton
Large Panel Vans
Note: All vehicles listed above to have a £10,000 repair limit per repair and purchase price of vehicle overall.
Excluded makes and models
Make Models
AC All Models
Bristol All Models
Bugatti All Models
Buick All Models
Caterham All Models
Chrysler Viper
Coleman & Milne All Models
Daimler All Models
De Tomaso All Models
Fiat Croma
Ford (USA) Mustang
Holden All Models
Honda Beat
Hummer All Models
Invicta All Models
Lamborghini All Models
Lexus Celsior (LS400), LFA Coupe
Lincoln All Models
Lister All Models
Marcos All Models
Marlin All Models
Maybach All Models
McLaren All Models
McLaren/Mercedes All Models
Mercedes SLR, Maybach, Brabus models
Mercury All Models
MG Rover Rover V8 engine models, XPower
Microcar All Models
Mitsubishi Delica
Nissan Elgrand, Skyline GT-R and all other GT-R models
Noble All Models
Porsche Carrera GT
Rolls Royce All types not listed above
TVR All Models
Volkswagen Phaeton W12 engine model
Westfield All Models
Commercial Vehicles over 3.5 Tonnes
Vehicles over 5,001 cc not listed elsewhere
xii
Switch over to Dealer Warranty Direct
Our dealer focused service is based on extensive market research to meet your needs
Additional benefits available as an Auto Trader Partner Club dealer
Comprehensive service
Confidential – all rights reserved – Warranty Direct 2017
No need for FCA registration
User friendly application process
24 hours a day, 365 days a year, website application facility
Friendly, approachable, staff quickly available to answer your queries
and questions
Visit http://autotrader.dealerwarrantydirect.co.uk/ or call 0330 123 3964 to start using our service now!