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What is Business Process Management (BPM)?

If you mention the term business process management to 10 different

people, youre likely to get three to five different definitions.

- Forrester ResearchThe Forrester WaveTM: Human-Centric BPMS, Q1 2006

To fully understand the function of BPM & BRE technology lets first take a look

at the different types of processes within the organization.

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There are Four Types of Processes

Source: Forrester WaveTM: Human-Centric BPMS, Q106

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What is Business Process Management (BPM) Software?

Software that delivers the capability to integrate

applications, people, rules and content together through

and across common business processes delivering:

Optimized Organizational Processes

Extended Legacy System Value

Improved Management Control

Agile Development and Change

Six Sigma enablement

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Pega Solution Frameworks

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Current and Roadmap

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Gartner & Forrester on Business Process Management (BPM)

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Why are Business Rules important?

Business Rules platforms allow development, deployment, andmanagement of applications that automate decisions using rules-processing algorithms and tools. The result can be speedier andmore flexible decision-making and information processing,compliance with corporate policies, and application change at alow cost.

Business Rules are effective

for defining business logic.

for automating decisions within processes.

at supporting application change.

for business involvement in applications.

Source: The Forrester WaveTM: Business Rules Platforms, Q1 2006

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Gartner & Forrester on Business Rules Engines (BRE)

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Gartner & Forrester agree

Pegasystems is theON

LY Leader for bothBusiness Process Management AND

Business Rules Engines.

Pegasystems BPM Suite is built for change and sets the standard fordecision-intensive work.

- Forrester ResearchThe Forrester WaveTM: Human-Centric BPMS, Q1 2006

Businesses need a more adaptive set of business processes so they can

run more effectively. This requires evolving beyond the technology part ofbusiness process management to a BPM Suite that includes additional

methods, best practices and technologies.- Gartner Research

Gartner BPMS - November 18, 2005

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Building for Agility with SmartBPM

The ability of an organization

to respond quickly to demands

or opportunities

Two components:

The ability to make software changes quickly

The ability to deploy software changes quickly

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Building for Agility with SmartBPMBPM is used to

Model

Integrate

Monitor

Optimize

Business Processes

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Building for Agility with SmartBPM

Process Rules

UI

Custom

Code

IDEObject Model

IDEObject Model

IDEObject Model

User interaction

Business

Processes

BusinessRules

Common

DevelopmentEnvironment

CommonObject Model

BPM, BRE, and Code

SmartBPM lets you

make changes faster

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Building for Agility with SmartBPM

Demonstration

1. Tracking rule results

2. Discover need for new rule

3. Discover need to change data model

4. Change data model

5. Change rule

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Building for Agility with

SmartBPM

Simplifies Development Experience

Deployment

V

ersionC

ontrol Flexible data structures

Integration

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Building for Agility with SmartBPM

Deployment

1. HTML form

2. XML in DB4. Classes

5. Classes

Loaded

into JVM

3. Java

Object Life Cycle