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What ifmanufacturing

made the world a better place?

Humanscale Corporation

CORPORATE SOCIAL RESPONSIBILITY

ANNUAL REPORT 2016

JANUARY 1 – DECEMBER 31, 2016

Trees are self-sustaining. The more they grow, the more they replenish and improve the environment around them. When we think about the future for Humanscale — and the world — we envision our factories as trees; our company becoming part of a forest.


CORPORATE SOCIAL RESPONSIBILITY

ANNUAL REPORT 2016

We are working toward a net positive future, through initiatives that go beyond sustainability to give back to the world. We plan to draw from the example nature has given us, and, like a tree, grow in a replenishing, self-sustaining way.

4 Humanscale Corporate Social Responsibility 2016

5

MESSAGE FROM OUR CEO

6

MESSAGE FROM OUR SUSTAINABILITY OFFICER

7

WHO WE ARE

8

DESIGN PHILOSOPHY

9-10

AWARDS

11

ORGANIZATIONAL PROFILE

12

CERTIFICATES AND MEMBERSHIPS

13

OPERATIONS AND GOVERNANCE

14-16

BECOMING NET POSITIVE

CONTENTS

38-39

EMISSIONS

40-41

WASTE

42

SUPPLY CHAIN

43

OUR TEAM

44-47

GRI INDEX

48

ISO INDEX

49

ABOUT THIS REPORT

17

ENVIRONMENTAL PRINCIPLES

18-20

LIVING PRODUCT CHALLENGE

21-23

CASE STUDIES:

ORGANIZATION

DIFFRIENT SMART CHAIR

FLOAT TABLE

24-25

USE OF MATERIALS

26-29

MATERIAL INGREDIENTS

30-33

BIODIVERSITY

34-35

ENERGY

36-37

WATER

Who we are

Our philosophy, vital statistics, & the principles that guide us.

How we operate

An exciting new approach that aims to give back more than we use drives our sustainability strategy.


At Humanscale, our philosophy is centered around making a net positive impact on the Earth and our customers.

MESSAGE FROM OUR CEO

Humanscale’s approach to sustainability

is unique. Unlike most companies, we are

not only focused on doing less harm to

the environment, but to making an overall

positive impact. The idea is to give back

more to the environment than we take,

which is not only reflective of nature, but

is the only path forward if we are to pass a

living planet on to future generations.

In 2016, we achieved an important first

step in becoming the first manufacturer

to complete the most rigorous standard

for sustainable manufacturing – the Living

Product Challenge by the Living Future

Institute. I am happy to say that our Float

table and Diffrient Smart chair have officially

been classified as “Living Products.” No

other products, in any field, have yet to

meet this standard.

In addition, our Cambodian conservation

project, where we’ve partnered with the

World Wildlife Fund to restore a diverse 1.5

million square acre ecosystem, continues to

show exciting progress.

This report will provide a detailed look

at this year’s sustainability efforts and

accomplishments. By broadening our use

of healthier materials, reducing waste

and energy use, reusing rainwater and

expanding our conservation efforts, we’re

as committed as ever to achieving our net

positive goal.

I am extremely proud of the progress the

people of Humanscale continue to make.

Robert King

Humanscale Founder and CEO

6Humanscale Corporate Social Responsibility 2016

2016 was an exciting year for our team.

For a number of years now, we’ve had

the ambitious goal of having a net positive

impact as we operate, and we’ve actively

been making progress toward that goal.

This past year was the first time that our

progress could be evaluated against an

external standard for positive impact – the

Living Product Challenge. Although the

Challenge reviews specific products, and

not entire organizations, the audit process

evaluated all aspects of our sustainability

program, and provided a good window into

the effectiveness of our overall program.

Although the Living Product Challenge was

first published in spring of 2015, I often

say that we started working to meet it a

few years earlier. When we initially read

through the exact requirements, it was

heartening to see how many were already

being met from how we were operating.

A few of the requirements would require

changes that we had already identified and

planned to implement. And a small number

of requirements would need us to take on a

new initiative, which we were happy to do.

The Living Product Challenge was inspiring

to take on, and brought fresh excitement

to our sustainability program. Our team

became more engaged than ever,

accomplishing more than I expected of

them, and becoming more aware of the

impacts of decisions we all make at work.

We met The Challenge in a very short time

- with our first team meeting in January,

and full certification in September. We’re

extremely proud of the first two Living

Products, fully certified to have met all 20

imperatives of the Challenge. It’s been an

exciting, inspiring, and very rewarding year.

Taking on the Living Product Challenge has inspired us to meet a higher standard across the entire organization.

MESSAGE FROM OUR SUSTAINABILITY OFFICER

Jane Abernethy

Sustainability Officer


Humanscale is the leading designer and manufacturer of ergonomic office products. Our

functional yet minimal designs and ergonomic consultation services help transform traditional

offices into active, intelligent workspaces for a range of industries, including healthcare.

Creating a more comfortable place to work

WHO WE ARE

Products

Our award-winning products are designed

with function, longevity and simplicity in mind.

Every product we bring to market helps solve a

problem or fill a need, and has been designed

with the latest ergonomic research and

standards in mind.

Services

Our ergonomic consultants help our customers

choose the products that will make them

the most productive and comfortable. We

look closely at the type of work they do, the

environment they envision, their future needs,

and discover a solution that promotes health and

safety for everyone.

Customer Health and Safety

Our team of full-time, professionally-trained

ergonomists ensures we adhere to the most

up-to-date industry guidelines and research

throughout the product development process

and during on-site evaluations we perform

around the globe.

During product development, we ensure we

systematically identify and meet health and

safety requirements, relying on third-party

testing to confirm compliance whenever

necessary. Our products are periodically

included in academic studies that demonstrate

their ergonomic benefit.

There were no incidences of our products not

meeting health and safety compliance in 2016.



ATLANTA

BANGALORE

BEIJING

BOSTON

BUENOS AIRES

CAPE TOWN

CHICAGO

CINCINNATI

DALLAS

DENVER

DUBAI

DUBLIN

HONG KONG

HOUSTON

JOHANNESBURG

KANSAS CITY

LONDON

LOS ANGELES

PHILADELPHIA

PRAGUE

SEATTLE

SAN DIEGO

SAN FRANCISCO

SAO PAULO

MALAYSIA

MILAN

MEXICO CITY

NEW YORK

NUREMBERG

PARIS

SHANGHAI

SINGAPORE

STOCKHOLM

TORONTO

WARSAW

WASHINGTON, D.C.

DUBLIN, IRELAND

FRESNO, USA

NOGALES, MEXICO

PISCATAWAY, USA

OFFICES / SHOWROOMS MANUFACTURING

New Markets: Cincinnati, USA

Headquarters: New York, NY

We have sales offices and manufacturing facilities located around the world.

SUPPLIERS

153

Suppliers Worldwide

LOCATIONS

4

Manufacturing Facilities

36 Offices/Showrooms

in 18 Countries

PRODUCTS

7,086,456 Products Sold

29 millionlbs of Material Used

28% of Material Sourced from

Recycled Sources


Design Philosophy Function – Simplicity

– Longevity

If a design solves a functional problem as simply and elegantly as possible, the resulting

form will be honest and timeless and remain in use for a longer time.

HORIZON COLORS

Interior Design Best of Year Awards 2016, Best of Year

DESIGN PHILOSOPHY

Images from left to right: Vessel, OFFICE IQ, Trea, QuickStand

AWARDS2016


AWARDS

We don’t design our products expecting to win awards, but we do design them with the objective of being the best, most sustainable solutions on the market. Still, recognition for hard work is a good feeling.

QUICKSTAND LITERed Dot Design Awards Best of the Best, 2016

Best of NeoCon Gold

Metropolis Likes AwardsWinner

Architectural Record AwardsProduct of the Year, 2016

NYCxDesign Awards – Interior Design, Honoree

Mixology North – Mix Interior Awards Product of the Year, 2016

TREAArchitectural Record AwardsProduct of the Year, 2016

Interior Design HiP AwardsHonoree

MEDLINKInterior Design HiP AwardsHonoree

PINSTRIPE TEXTILEArchitizer A+ AwardsSpecial Mention

VESSELArchitectural Products Product Innovation AwardsWinner

Architect’s Newspaper Best of Design Awards Honorable Mention

OFFICEIQIoT Breakthrough Awards Winner

HORIZON COLORSInterior Design Best of Year Awards Best of Year, 2016

ROBERT KINGInterior Design HiP AwardsWinner

We are proud of each of the accolades we were awarded in 2016.

at NeoCon

HONOREE2016

at NeoCon

WINNER2016

https://ca.humanscale.com/about/company-overview/awards.cfm?

CERTIFICATIONS AND MEMBERSHIPS

While our commitment to sustainability is clear, accreditation from a variety of third-party organizations and memberships in professional associations helps to keep us accountable and focused.


EXTERNAL INITIATIVES

FSC (Forest Stewardship Council) The Forest Stewardship Council certifies that products come from responsibly managed forests that provide environmental, social and economic benefits.

SCS Indoor Air Quality Gold Created to demonstrate the health and safety of an indoor environment, SCS Indoor Air Quality Gold requires products to meet strict indoor air quality chemical emission limits.

GREENGUARD Similar to SCS Indoor Air Quality Gold, GREENGUARD certification provides assurance that products designed for use in indoor spaces meet strict chemical emission limits, contributing to the creation of healthier interiors.

LEED offices/showrooms Many of our locations are LEED certified, which reflects the best-in-class building strategies and practices that went into creating the space.

level® Communicating the impacts of furniture products, level is a multi-attribute sustainability standard and third-party certification program.

Living Product Challenge Addressing design and construction methods, the Living Product Challenge encourages participating companies to manufacture products using processes powered only by renewable energy and within the water balance of the places they are made.

ASSOCIATIONS AND MEMBERSHIPS

BCPE (Board of Certified Professional Ergonomists) BCPE sets a rigorous professional standard for practitioners of human factors/ergonomics (HFE).

BIFMA (Business and Institutional Furniture Manufacturers Association) BIFMA is a not-for-profit trade association for business and institutional furniture manufacturers.

CDP (Carbon Disclosure Project) The Carbon Disclosure Project is the only global system for companies and cities to measure, disclose, manage and share vital environmental information, with the goal of helping them take action to reduce their impacts.

EPA SmartWay Shipper Partner EPA’s SmartWay program helps companies advance supply chain sustainability by measuring, benchmarking, and improving freight transportation efficiency.

HFES – Human Factors and Ergonomics Society HFES promotes the discovery and exchange of knowledge between practitioners of human factors and ergonomics, which deals with the way human characteristics are applicable to systems and devices.

HPDC (Health Product Declaration Collaborative) This not-for-profit, member organization is committed to the continuous improvement of performance in the building industry, through transparency, openness and innovation in business practices.

IFMA – International Facilities Management Association IFMA is the world’s largest and most widely recognized international association for facility management professionals.

ILFI (International Living Future Institute) This not-for-profit organization is the originator of the Living Building and Living Product Challenges, and aims to facilitate the creation of socially just, culturally rich and ecologically restorative communities.

UNGC (United Nations Global Compact) As a member of the U.N. Global Compact, we align our operations and strategies with the 10 universally accepted principles in the areas of human rights, labor, environment and anti-corruption with the aim of benefiting economies and societies everywhere.

USGBC (United States Green Building Council) The U.S. Green Building Council works with individuals and companies to create healthy, efficient buildings. It is the administrator of LEED credits.

WWF (World Wildlife Fund) The world’s leading conservation organization, WWF combines global reach with a foundation in science, and action at every level from local to global, to deliver innovative solutions to both people and nature.


OPERATIONS AND GOVERNANCE

Supporting the Right to Organize

We maintain an open-door policy so that team members can discuss any issues or concerns at any time. Regardless of position, we encourage appropriate, open and honest communication among all team members in order to identify and resolve issues. We support our employees’ right to self-organize or to join or form a union of their choosing to represent them.

Governance

Humanscale’s executive management and governance is overseen by Founder and CEO, Robert King. The company is a privately held S-Corporation organized under the laws of the State of New York pursuant to its company bylaws. As a privately owned and managed company, all decisions and evaluations of governance are performed internally after consulting with the relevant business and legal executives. Humanscale maintains an in-house Legal Department to advise the company on lawful behavior. Humanscale’s progress and performance is shared with all stakeholders through this annual corporate sustainability report.

Humanscale has an internal policy that guides our executive and all employee remuneration. As a privately held company, we understand remuneration ratios are an issue but manage those policies internally.

Environmental Compliance

Environmental compliance is a important to our operations. Our four factories and worldwide operations, which span several countries with diverse approaches to environmental protection, are subject to local laws and regulations. Periodically, a team of consultants is engaged to review our practices to ensure compliance with the applicable laws and regulations. We are proud to say that there have been no incidences of non-compliance with environmental regulations to date. In addition, we have been able to pursue and maintain certifications that hold our operations to standards that exceed the minimum required by laws and regulations. While we did not conduct a review in 2016, we also had no incidences of non-compliance that year.

Becoming Net Positive

What if manufacturing made the world a better place?

Imagine if manufacturing saved more energy than it used in production

Cleaned more water than it polluted

Reduced more emissions than it produced

Preserved more wildlife than it disrupted

Used no toxins

Made people healthier & happier

Imagine if manufacturing let us leave the planet cleaner than we found it


We all know manufacturing leaves

a footprint — a negative effect on

the world around us. But what if

our actions to reduce that footprint

went beyond, to creating initiatives

that have a positive impact?

Those positive actions are called

“handprints,” and when a business

can create more handprints than

footprints, it is “net positive.”


If you haven’t heard the phrase “net positive” before, you’re not alone. It’s a relatively new concept, but one that we believe could change the world.


– +1 – UNDERSTANDING OUR IMPACT

We start by looking at our own activities and manufacturing processes. Since our activities are only one part of all the activities needed to make the product, and we need to understand a product’s entire footprint, we perform a Life Cycle Assessment (LCA) to understand the impacts coming from our supply chain.

Let’s use water as an example. Humanscale tracks water consumption in all our facilities. We know we use approximately 2000 gallons a year to manufacture our Smart chair. But when we look at the supply chain for that chair, we discovered its impact is actually 8 million gallons.

2 – REDUCING NEGATIVE IMPACTS

Once we understood how much water the Smart chair consumed through it’s entire life cycle, we examined ways to reduce that impact. This included:

• making facility-wide changes to reduce our on-site impact (we installed a rainwater capture system)

• looking for ways to change the product design and work with our suppliers to reduce the amount of water used

3 – CREATING POSITIVE IMPACTS

Once we reduced the LCA impact, we found opportunities to make a positive impact — to find ways to clean more water than we consume.

Opportunities include:

• participating in programs that give people in at-risk areas better access to clean water (for example, helping to provide schools in third-world countries with water purifiers so children have clean drinking water)

• encouraging people to adopt habits that conserve water (for example, an education campaign to encourage our employees conserve water at home)

4 – POSITIVE IMPACTS > NEGATIVE IMPACTS

Once we begin to create more clean water than the water we consume in production of the Smart chair, we can say we are “net positive” for water. Each negative impact must reduced and countered with a positive impact of the same type — water for water, energy for energy, and so on. Our goal is to repeat this with every aspect of production, for every product, until we become a net positive organization.


Key Impacts, Risks and Opportunities

Humanscale takes its impact on the planet seriously, and determine our opportunities and risks based on the positive or negative potential on all stakeholders. Our mission is to not only minimize our negative impact, but also make a net-positive impact on the planet through our operation as a business. We prioritize our approach through quantitative measurements, understanding our footprint so we can effectively implement a positive handprint in energy use, material resources, water use, and Greenhouse Gas emissions. Our success in achieving all 20 imperatives of the Living Product Challenge shows the effectiveness of our methods in addressing environmental and social impacts. As a privately-owned company, our internal management sets priorities for action and evaluates performance

against targets as they see fit.

Our Environmental Principles

In accordance with the precautionary principle, as outlined in the 1992 Rio Declaration, we conduct risk assessment of our activities to ensure that our choices do not cause unforeseen environmental harm.

Our environmental philosophy is deeply embedded in the design process — it guides our market strategy, design, engineering and manufacturing decisions. We carefully consider the environmental impact of every product we design, through its entire life cycle, choosing to produce only those that bring real value and whose design — including technology, materials and processes as well as disassembly — align with our sustainability principles.

Environmental Goals

Our management has set concrete goals for our environmental performance. These goals cover four major areas (energy, water, climate and waste), and prompt us to continuously improve our products and processes. They are:

ENERGY Reduce normalized energy 10% over the baseline year.

WATER Achieve net-positive water for our operations within three years.

CLIMATE Reduce normalized emissions 12% over the baseline year.

WASTE Achieve zero-waste to landfill, as per LEED standards, which recognize “zero waste” as a diversion of 80% of waste.

ENVIRONMENTAL PRINCIPLES


Life Cycle Assessment:

Becoming net positive requires examining the entire life cycle of a product, from sourcing to disassembly and recycling.

We follow standard conventions for LCA and have our analysis audited. This way we end up with a realistic idea of a product’s footprint — enough to create a baseline — and from there, we can begin to determine the best ways to reduce that footprint.

SUPPLY CHAIN ASSEMBLY RECYCLING

The Life Cycle Assessment calculates the amount of water, greenhouse gas emissions, and energy connected to that product. Because parts and materials come from various suppliers, and we only have primary data for what occurs in our own facilities, we must rely on data collected by others.

Promoting the Movement

We are an active member of The Net Positive Project, a partnership of nonprofits and businesses who believe companies have the potential to positively affect the world, rather than simply reduce our negative impact. Right now, we are working with our partners to determine a framework for achieving and tracking impact. Our hope is that in five years, companies from around the world will join us in putting more into society, the environment, and the global economy than we take out.

netpositiveproject.org/

Being a net positive manufacturer is not only about reducing harm, but about actively making a positive impact on our communities & the environment.Robert King Humanscale Founder and CEO

http://netpositiveproject.org/


Making the World’s First Living Products


Imagine if manufacturing saved more energy than it used in production

Cleaned more water than it polluted

Reduced more emissions than it produced

Preserved more wildlife than it disrupted

Used no toxins

Made people healthier & happier

Imagine if manufacturing let us leave the planet cleaner than we found it


Truly restorative Living Products are manufactured in an ecologically sound & socially just manner.

– ILFI, The Living Product Challenge Executive Summary

In our quest to demonstrate our sustainability, we discovered there is still no standard way to quantify net positive — the concept is still so new. The Living Product Challenge (LPC) provided us with a place to start.


https://living-future.org/lpc/


01. RESPONSIBLE PLACE & HABITAT

02. HABITAT EXCHANGE

03. NET POSITIVE WATER

04. NET POSITIVE ENERGY

05. NET POSITIVE MATERIAL HEALTH

06. HUMAN THRIVING

07. RED LIST

08. LIVING ECONOMY SOURCING

09. RESPONSIBLE INDUSTRY

10. NET POSITIVE CLIMATE

11. NET POSITIVE WASTE

12. PRODUCT FIT TO USE

13. USEFUL LIFE DISPOSAL

14. EQUITABLE PRODUCT ACCESS

15. RESPONSIBLE CO-PRODUCTS

16. EQUITABLE INVESTMENT

17. JUST ORGANIZATIONS

18. POSITIVE HANDPRINTING

19. BEAUTY + SPIRIT

20. INSPIRATION + EDUCATION

PLACE

WATER

ENERGY

HEALTH &HAPPINESS

MATERIALS

EQUITY

BEAUTY

Achieving LPC certification requires

meeting a set of 20 imperatives across

seven performance categories.

Certified products are audited every two years.

A New Standard

The Living Product Challenge has set

a new bar for sustainability. While all

other sustainability certifications reward

manufacturers for some reduction of

harm, the Living Product Challenge

requires that manufacturers go past

harm reduction to the point where

they are actually making a positive

contribution, making manufacturers

part of the solution to environmental

problems. LPC is performance-based

and full certification is awarded when

a product meets the entire standard.

Manufacturers are evaluated for the

enviornmental and social impacts of the

product, and its production.

Initial certification is based on being net

positive for on-site production activities,

along with a commitment to become

net positive for the product’s entire life

cycle within three years.

In December 2016, we began the

process of implementing projects that

will make positive contributions to water,

energy and carbon.

Created by the respected International Living Future Institute (ILFI), the

Challenge requires participating companies to manufacture products using

processes powered only by renewable energy and within the water balance

of the places they’re made. Certified products demonstrate a measurable net

positive impact that has been audited by a third party.

While LPC only applies to individual products, we realized it would demonstrate

that the certified products are net positive. This is a foundation to measuring our

entire company.



HUMANSCALE

Our Facility & OrganizationCATEGORY SOLUTION

PLACE

WATER

ENERGY

HEALTH & HAPPINESS

MATERIALS

EQUITY

BEAUTY

Close to Home and Far Away: Humanscale evaluated the activities of our manufacturing facility to confirm no negative impact on local endangered species, and has an extensive restoration project in Cambodia with WWF.

Rainwater Capture: We installed a system to provide all water used in production.

In Production: We continually re-use our production water, and produce no waste water from production.

On-Site Energy Use: Natural gas (heating), electricity (lighting, machinery, processing, assembly power tools, central air compressor, air conditioning).

Tracked: Annually. We track whole-building energy annually. We allotted energy use to Smart chair production based on the proportional amount of total production from the facility, based on dollar value.

On-site Energy used for Smart and Float production (Annual): 384,045 kWh

Solar Power System at production facility produced 980,010 kWh - 255% of the energy used to manufacture Diffrient Smart Chairs and Float Tables.

Design: Our products are designed with human health and wellness at their core.

Materials: Our program to research material ingredients and avoid chemicals of concern has been active for 3 years.

Existing Programs: Our Design for Environment and Healthy Materials programs provided a solid foundation — our products required minimal changes.

Waste Diversion: As we went through the LPC we took on the challenge to have our entire facility divert 90% of waste from landfill. We looked at this production line and our entire facility, and worked with stakeholders and staff to ensure waste was being sorted, recycled, and managed correctly.

Fair Practices: Our HR team went through the process to publish a JUST label. This gave us the opportunity to evaluate ourselves thoroughly and to be transparent about social issues and our employees.

Accolades: The number of awards each product received demonstrated our design philosophy and commitment.

Inspiration & Education: We educate our employees (both on the production lines and in other offices), as well as our customers and partners about the Challenge.

CASE STUDY

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A LIVING PRODUCT

Diffrient Smart ChairCASE STUDY

CATEGORY SOLUTION

WATER*

ENERGY*

On-Site Use in Production (Annual): 9.1 gallons

To achieve certification, this amount came from captured rainwater.

Supply Chain Use for Production (Annual, LCA-calculated): 8,169,524 gallons

Top 5 Uses in Supply Chain: Production of glass filled nylon, treatment of post-consumer

aluminum scrap, polyol production, cryogenic air separation, energy production.

On-Site Use in Production (Annual): 125,162 kWh

To achieve certification, at least 105% of this amount came from on site renewable energy.

Supply Chain Use in Production (Annual, LCA-calculated): 2,427,426 kWh

Top 5 Uses of Supply Chain: Production of polypropylene, glass filled nylon, polyurethane

foam, caster wheel, and corrugated cardboard packaging

GHGs Emitted by Supply Chain in Production (Annual, LCA Calculated): 574.7 mT CO2 eq

Top 5 Sources of GHG Emissions Supply Chain: Production of glass-filled nylon, polypropylene,

hard coal mining for energy, production of polyurethane, corrugated cardboard packaging

Design: The Smart chair was designed to encourage people to move naturally throughout the day

by changing body posture. Office chairs often have many knobs and levers which are simply too

complicated, and static chairs and tables restrict movement. Smart allows movement to be so

simple that it is encouraged, and actually happens in practice.

Red List Ingredients:

1. Perfluorinated Compound (PFC) stain-resistant treatment on textiles - Tests at a government lab

showed stain-resistant coating was ineffective after a short time, so we stopped using it.

2. Halogenated Flame Retardant (HFR) in textile backing - We worked with our supplier to find a new

textile backing and updated our documentation to disallow HFRs.

3. Chrome 6 in caster interior - Had supplier source Chrome 3 coating, tested to ensure durability,

and had the supplier change their process.

HEALTH & HAPPINESS

MATERIALS

EMISSIONS (GHG)*

* Future Commitments at LPC Certification:

To become net positive for the full supply chain within

the next three years.

The Diffrient Smart chair is

an intelligent mesh task chair

engineered to provide automatic

lumbar support for every user, as

well as simplicity and ease of use.

This chair, with its striking linear

aesthetic, joins the Float Table as one

of the world’s first Living Products.


A LIVING PRODUCT

Float TableCATEGORY SOLUTION

WATER*

ENERGY*

On-Site Use in Production (Annual): 0 gallons

To achieve certification, this amount came from captured rainwater.

Supply Chain Use for Production (Annual, LCA-calculated): 17,583,657 gallons

Top 5 Uses in Supply Chain: MDF fiberboard, Sheet-rolled steel, veneer,

cryogenic air separation, heat / power production

On-Site Use in Production (Annual): 218,653 kWh

To achieve certification, at least 105% of this amount came from on-site renewable energy.

Supply Chain Use in Production (Annual, LCA-calculated): 2,570,789 kWh

Top 5 Uses of Supply Chain: Production of sheet rolled steel, corrugated cardboard,

MDF, transportation by truck, plywood production

GHGs Emitted by Supply Chain in Production (Annual, LCA Calculated): 787.0 mT CO2 eq

Top 5 Sources of GHG Emissions Supply Chain: Production of sheet-rolled steel, corrugated

cardboard, medium-density fiberboard (MDF), and veneer, and shipping material by truck

Design: The Float table was designed to encourage people to move their bodies naturally, changing

body posture throughout the day. Static tables restrict movement, and other adjustable tables use

cumbersome, time-consuming cranks to change position. Float allows movement to be so simple

that it is encouraged, and actually happen in practice.

We removed the last of the Red List Ingredients from the Float table:

1. Teflon tape within the mechanism - After testing to ensure alternatives were durable,

we replaced the Teflon tape with polypropylene-based tape.

2. Polyvinyl chloride (PVC) in cable housing - QC durability testing required for material change.

Negotiation with supplier to change pre-ordered material.

HEALTH & HAPPINESS

MATERIALS

EMISSIONS (GHG)*

CASE STUDY

* Future Commitments at LPC Certification:

To become net positive for the full supply chain within

the next three years.

Ease of use is at the heart of the

Float table, as it seamlessly

adjusts between sitting and standing

postures without interrupting

workflow. This revolutionary desk

joins the Diffrient Smart chair as the

world’s first Living Products.

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Imagine if manufacturing produced more material than it used.

We want our products to stand the test of time, and experience tells us designs that solve a functional problem as simply as possible, in an appealing way, do exactly that. So we design workplace tools that let form and function shine, without using unnecessary materials.

The Design for Environment program considers the entire life cycle of a product, from the materials we use (which and how much) to how they are reclaimed or recycled at the end of a product’s life. The goal is to balance customer needs with social and environmental impact.

Every Humanscale product goes through the Design for Environment process, which prompts us to take a close look at a product’s entire lifecycle, from concept to disassembly. This process ensures all our products meet the criteria for sustainability (including minimal use of materials, design for recycling, longevity, and using healthy materials) before being launched. In addition to carefully considering the way we design, build and package our products, we’ve also established relationships with providers throughout the United States and Canada who can help donate, refurbish or recycle products for our clients.

USE OF MATERIALS

Labelling and Marketing

In 2016, we published labeling for every product we launched that year. Our goal is to include product labeling for every one of our products, and we are in the process of evaluating the material ingredients of our existing products. Our product labeling does not include sourcing of components. It does, however include:

• Contents, material ingredients of products, and recycled content.

• Instructions for the safe use of the product, where applicable.

• Disassembly instructions (separating the components of a product for recycling) and information about recycling as a disposal method, which allow the raw materials to be turned into something else. Labels also include information about ANEW, an organization dedicated to responsible product disposal.

• Other environmental certifications and labeling include: Forest Stewardship Council (FSC), ANSI/BIFMA Level(r) 1 and 2, Greenguard, SCS Global Services, LEED.

We have no incidences of non-compliance with product labeling.

We have no incidences of non-compliance regarding marketing.

What happens when we have an issue with compliance? Here is an example:

Humanscale tables are Forest Stewardship Council (FSC) certified, and labeled as such. During the 2016 FSC audit, it was found that five FSC table tops had been shipped through warehouses that had not been included in the scope of our certification. Because they were not in compliance with FSC standards, they should not have had the FSC label. Since we identified this issue, the warehouses have been included in the scope of certification to avoid future non-compliance.

Material Use by Weight

29,019,659 lb of non-renewable materials 0 lb renewable materials


0 – RESEARCH & DEVELOPMENT

We study the users and stakeholders, then set expectations for a product, including sustainability goals.

1 – DESIGN

We generate ideas and create and evaluate prototypes. We choose a concept and conduct a Life Cycle Assessment.

2 – ENGINEERING

Here is where we prepare for mass production. We refine the parts and components to use minimum material, choose materials, and confirm disassembly, recyclability, and that the product meets sustainability goals. We engage vendors and confirm avoidance of Red List Ingredients.

3 – PRE-PRODUCTION

We finalize material, process and assembly choices. We evaluate materials for their health and environmental impact through HPD standards, and work with suppliers to source the maximum recycled content available. We choose packaging and transportation methods, and confirm the product meets applicable standards and durability requirements.

4 – MASS PRODUCTION

When the product is released, we publish HPD and Declare labels disclosing all material ingredients to 0.01%. Throughout production, we continue to evaluate the product and process, and record beneficial materials and vendors in a central library so we can use them again.

DESIGN FOR ENVIRONMENT

PROCESS

Trea

https://ca.humanscale.com/products/product.cfm?group=trea


Imagine if manufacturing used no toxins.


What if your furniture had an ingredient label, the

same way food does? That is the idea behind

Health Product Declarations (HPDs) and Declare

labels. Both are a voluntary self-declaration of

material ingredients in a product designed to

promote transparency by providing a standard way

of declaring the materials found in products. HPD

labels are managed by the HPD Collaborative. The

Declare program is managed by the Living Future

Institute and requires at least 99% of material

ingredients be included.

Declare and HPD are a big deal for Humanscale.

In fact, we are recognized as the industry leader

in material transparency. We are big believers in

removing chemicals of concern from our products,

and we continuously challenge ourselves to

innovate in a way that meets our principles and

keeps costs in line. Why? Because materials in

products can affect the health of people who use

them, and they can have serious environmental

impact during production. The well-being of our

customers, employees and the planet is worth

more than our short-term income.

Right now, we have published more HPDs than any

other manufacturer in our industry. Our goal is to

be the first manufacturer to have HPDs for all our

products. We’re taking active steps in that direction

by doing the legwork to identify ingredients in

our own products. Our Sustainability Officer is on

the Board of Directors for the HPD Collaborative,

helping to push transparency in our industry. One

day, we’re sure, HPDs will become the norm, not

the exception.

Why is transparency so important?

It’s simple. When consumers know what is in

a product, they can make informed decisions.

And those informed decisions can help create

change. Most chemicals of concern do not

make up a major portion of products by weight

— instead, they are most commonly found in

the coatings and additives, which are a small

percentage of the product’s weight. But those

small additions can have a big effects for both

people and the environment, and we believe

people should know about them.


Finding out what is in your products can be an expensive undertaking, but we know it is worth it. That is why we’re gathering all of our material ingredients for our material scientist to

review. Whenever necessary, we perform additional testing or on-site audits of our

supplier facilities to make sure our information is accurate. We include at least 99% of our

ingredients in HPD and Declare labels*, so we — and you — know exactly what you are

getting.

Declaring and Acting

It is one thing to make a declaration, but quite another to act on it. We have made a

commitment to declare 99.9% of the ingredients in 99% of the materials in our products,

but we also wanted to take our commitment to healthy products one step further. That

is why we have chosen to eliminate chemicals of concern from all our products. Many

of these ingredients are still commonly used in the furniture industry, so we are working

closely with our suppliers to come up with alternatives.

The Process

What is involved in documenting ingredients? Put simply: a lot. First, we determine which

materials are used to make a product. Then, we examine the ingredients of 99% of those

materials (by weight). We document 99% of those materials.



Chrome 6, the shiny coating often found on metals, can be both a carcinogen and a reproductive toxin. You might remember it as the drinking-water contaminant in the movie (and real-life story) Erin Brockovich, but it continues to be a widespread problem. An Environmental Working Group report suggests Cr6+ is present in 75% of American drinking water.

Formaldehyde, which is found in composite wood furniture and flooring and sometimes in paints, glues and coatings, is a known carcinogen and can cause other health problems at lower exposures, such as exacerbated asthma. It is harmful at every stage of the product life, from manufacturing to disposal, and can off-gas during use. Some manufacturers use phenol-formaldehyde, which they claim does not off-gas but is still a potent carcinogen.

Polyvinyl Chloride (PVC), often called ‘vinyl’ for short, is used in a variety of applications, including plastic components like edge-banding on tables, covers, spacers, washers, or cable on electronics. The dioxins released during the processing of PVC can contain phthalates and heavy metals, which can cause health problems. Alternatives include “clean vinyl,” which still uses chlorine-based chemistry and produces dioxins, or polyurethane textiles, which are more expensive and harder to source.

MATERIALS

We design our products to avoid using Chrome 6 on our metals. Instead, we use either natural finishes, powder-coating, or non-toxic Chrome 3.

We use composite woods in our table-tops only, and we ensure those composites are formaldehyde-free. In addition, we regularly test to make sure there’s no formaldehyde in the medium-density fiberboard (MDF), substrate, glues or paints we use. Because there’s no formaldehyde-free material for laminate surfaces, we offer a powder-coat finish that’s certified formaldehyde-free.

We have chosen not to use PVC in any of our textiles, and we are working to remove PVC from all our product lines — right now, there is only one component made of PVC, along with cables in electronics, in all our products. We have sourced a PVC cable, and we expect all lighting launching next year to be PVC-free.

What we’re doing:


Halogenated Fire Retardants are added to foam, textiles, and sometimes electronics. However, they are not actually effective in large fires — they burn hotter and release toxic smoke that is causing rare cancers in firefighters. They also cause a range of health problems from day-to-day exposure.

Some manufacturers use HFRs on everything, allowing them to meet some regulations without doing inventory of separate parts. Responsible manufacturers avoid using chemical flame retardants in standard products, and use non-halogenated options in order to meet regulation Cal 133.

Stain-Resistant Coatings are on almost types of textiles. The most common chemistry is PFC (perflourinated compound, C-6 or C-8), also known as Teflon, and has been linked to cancers, high cholesterol, thyroid problems, pregnancy-induced hypertension and pre-eclampsia, obesity, and low birth-weight in newborns. It’s a “persistent” chemical, which means it stays in our bodies and environment for a long period of time.

During our thorough research into all material ingredients, we discovered one supplier had included HFRs without our knowledge (one of their other customers requested HFRs and they did not want to run two different formulas). We worked with the supplier to acquire additional machinery and have equipment dedicated to our product, ensuring it would be HFR-free. Our seating line meets California flammability standard technical bulletin 117 without the addition of flame retardants; we do not use flame retardants in any of our standard seating products. When regulations require it (for electronics) or a customer asks that our seating line meet Cal 133, we use a non-halogenated flame retardant, which is not a chemical of concern. In rare cases, when a customer has requested a chair with leather that also meets Cal 133 requirements, we must use an HFR; there is no alternative available on the market that will meet these criteria.

We worked with a government lab to test the durability of stain-resistant coatings on all our products, and we made a surprising discovery: in all but one case, the coating had worn from the product in a short time (less than a year). We have worked with all our suppliers to make sure none of our textiles are treated with PFC.

MATERIALS What we’re doing:

Protecting Wildlife & Wild Spaces


Imagine if manufacturing preserved more wildlife than it disrupted.



Our drive to have a positive impact has led us to support a community and wildlife program far from home.

BIODIVERSITY

Production and Protection, Closer to Home

In June 2016 we evaluated the impact our main production facility in Piscataway, New Jersey, has on local endangered species. While we do not have a system in place to identify the point of extraction for each material making up our products, both the Float table and Smart chair are primarily made of common plastics or metals, which do not need to be sourced from sensitive ecological habitats. During our Living Product Challenge, we conducted an audit that compared our approach to the International Union for the Conservation of Nature (IUCN) Red List of Threatened Species — the audit showed our approach is valid. We do not own, lease or manage any operations near protected areas, and our Piscataway facility causes no direct, significant impact to the two species in New Jersey that have been labeled by the IUCN as “critically endangered” and the 12 species labeled as “endangered.”

1.5 million acres hectares of protected area

In Partnership with

The World Wildlife Fund

Since 2008

Outposts

Dedicated Rangers

SMART Law Enforcement Monitoring

Trans-boundary Cooperation Law Enforcement

Monitoring

Planning & Zoning


WWF and Restoration in Cambodia

We have worked closely with WWF to protect and restore the Eastern Plains of Cambodia,

an area that is home to critically endangered and indigenous species, such as sarus cranes,

crocodiles, baboons, elephants, leopards, Eld’s deer, sun bears, and tigers. We joined the project

to help protect this vital wild space, and provided financial and other support for the community

rangers that would help protect the area.

The Phnom Prich Wildlife Sanctuary is

a rich ecosystem that spans 1.5 million

acres — just one of many around the world

profoundly affected by illegal poaching.

Wild tigers, in particular, have suffered a

population decline thanks to illegal hunting

— it is estimated there are as few as

3,890 tigers worldwide (WWF 2016). The

community ranger patrols, who now work

closely with government patrols, remove

snares and work to end wildlife crime in

protected areas.

In 2016, after months of searching, WWF Cambodia found its first giant ibis nest, home to two chicks we believe fledged successfully.

There are now as few as 3,890 tigers remaining worldwide.*

WWF 2016 Estimate

+2000

+3500

Population remains stable


As with so many successful projects,

community involvement has been essential. An

informant network, including a Wildlife Crime

Hotline, has been established to alert authorities

to illegal activities. The Mondulkiri Provincial

government has agreed to stop serving illegal

meat at restaurants, resorts and markets and

ensure there is no illegal timber trade from

protected areas. They have also begun public

education initiatives and pledged to reexamine

the penalties associated with wildlife crime.

These efforts are paying off. In 2016, the

program recorded the first significant encounters

with endangered tiger prey species (banteng,

wild pig and muntjac) as well as three globally

endangered species (black-shanked douc,

silver langur and green peafowl). With the prey

population beginning to rebound, WWF and

the Cambodian government met to discuss the

Tiger Recovery Program. Reintroducing tigers

to the area has always been the ultimate goal of

the program, and as WWF prepares to present

a feasibility study and implementation plan to

the Cambodian government in 2017, it looks as

though that goal may become a reality.

Species Recovery

In order to have a tiger population, a certain density of prey species is also needed.

1900

2500

3900

6000

2011

2011

2011

2014

2014

2014

Banteng

Wild Boar

Muntjac

Our Piscataway facility produced

980,010 kWh - 255% of the energy used

to manufacture Diffrient Smart Chairs

and Float Tables.

of the electricity required for

production at our Piscataway facility

is supplied by 2,585 solar panels.

255%

91%


ENERGY

Imagine if manufacturing saved more energy than it used in production. We know our energy use has an impact. So we asked, “Why not a positive one?” Our solar power system is just the start.


Our sustainability team tracks and reviews the monthly energy use for each facility. If our operations do not meet our anticipated annual goal, we work with the Vice-President, Operations, to bring them within our targets.

Energy: Using and Conserving

Each year, the executive team reviews our total energy use and the progress we’ve made toward our goals. So far, we have met all our annual goals. These calculations are prepared in accordance with and reviewed as part of Level certification every three years and Living Product Challenge every two years.

Energy Consumption: Beyond Humanscale We do not track energy consumed outside the organization.

Products and Services: Energy Requirements We have made no change to energy requirements of products and services.

ENERGY

ENERGY CONSUMPTION (MJ) ORGANIZATION PISCATAWAY FRESNO NOGALES DUBLIN

Fuel (Non-Renewable Sources) 7,647,159 6,616,834 38,970 76,923 820,424

Electricity 6,545,165 3,734,564 577,706 906,835 1,326,060

TOTAL ENERGY 14,098,309 10,351,398 616,676 983,758 2,146,484

Absolute Change Over Baseline Year (2011) 27.6% -7.4% 123.09% N/A -11.0%

Energy data is provided in megajoules (MJ). 1 MJ = 0.28 kWh

Normalized energy use refers to how efficient a facility is per unit of production.

Baseline year is 2011

Energy Intensity per unit of production (J/$) 37.6 47.1 10.8 44.1 28.4

Normalized energy change over baseline year -59.2% -37.8% -46.34% N/A -41.7%

Energy consumption within the organization

PISCATAWAY 73.4%

DUBLIN 15.2%

NOGALES 7.0%

FRESNO 4.4%

Total energy consumption: 14,098,309 MJ


WATER

Captured rainwater provides

100% of the water Piscataway

uses in manufacturing.

100%

RAINWATER CAPTURE

The rainwater capture

system at Piscataway is

part of our commitment to

becoming a net positive

organization. Precipitation

rates in New Jersey suggest

we should be able to use

captured rainwater alone

for production.

Imagine if manufacturing cleaned more water than it polluted. We know manufacturing can consume significant amounts of water. Our journey to becoming net positive includes turning that around.


WATER

WATER USE (GALLONS) ORGANIZATION PISCATAWAY FRESNO DUBLIN NOGALES

SURFACE WATER 0 0 0 0 0

GROUND WATER 0 0 0 0 0

RAINWATER 1,840 1,840 0 0 0

WASTE WATER 0 0 0 0 0

MUNICIPAL WATER 2,160 0 0 2,160 0

While our production facilities in Piscataway and Dublin reside in areas with plentiful water, our factories in Nogales and Fresno are at a higher risk.

Water Use Evaluation

In 2016, we started tracking the amount of water our North American operations (Piscataway, Fresno, and Nogales) use in production. The amount was not significant — 7-10 gallons per day (Fresno and Nogales use no water in production). But the evaluation provided us with a solid understanding of our water use and needs. It has highlighted water issues, and will provide the baseline for future work. These calculations were performed in accordance with Living Product Challenge standards, and will be reviewed every two years.

Each year: our Sustainability Department tracks and reviews water use for each facility. Each facility is equipped with its own individual water meters to allow detailed tracking. If our operations are not within our anticipated annual goal, we alert our Vice President, Operations. Our executive team reviews our annual total water use and the progress toward our goals each year.

We have plans to expand our evaluation to include Dublin, as well as the water we use outside of production.

Water consumption within the organization

PISCATAWAY 46% 1,840 g

DUBLIN 54% 2,160 g

Total water consumption: 4,000 gallons for all production

Water Sources

In North America, captured rainwater provides all our production water, using a system we implemented in 2016. Because we use rainwater as our major source of water for production, and the total amount is low, no water sources are significantly affected by the withdrawal of water.


EMISSIONS

Imagine if manufacturing reduced more emissions than it produced. We know both greenhouse gas (GHG) and other types of emissions can cause smog, pollution and climate change. We are working to find ways to create clean air instead.We carefully monitor GHG emissions at each of our four production facilities. These emissions include: carbon dioxide (CO2), methane (CH4), nitrous oxide (N2O), perfluorocarbons (PFCs), hydrofluorocarbons (HFCs) and sulfur hexafluoride (SF6). We had no sources of biogenic C02 emissions. Our sources for emissions factors include: ENERGY STAR Portfolio Manager, US EPA Climate Leaders Greenhouse Gas Inventory Protocol Guidance (2011), and U.S. Department of Energy.

We identified the organizational boundary according to the WRI GHG Protocol Corporate Accounting and Reporting Standard. We used the Control approach, using the operational control method, to identify the production locations included in Humanscale’s corporate energy boundary.


GRI REPORTING – EMISSIONS (MtCO2e) ORGANIZATION PISCATAWAY FRESNO NOGALES DUBLIN

Direct GHG Emissions 427.4 338.9 2.4 11.1 74.9

Energy Indirect GHG Emissions 874.2 405.9 47.5 162.3 258.5

Energy Indirect GHG Emissions (REC’s) -484.0 -443.0 -41.0 0 0

TOTAL GHG EMISSIONS 817.6 301.8 8.9 173.4 333.4

Absolute Change Over Baseline Year (2011) -2.4% -63.3% -50.6% N/A -13.7%

GHG Intensity Normalized to Production (MtCO2e/$) 0.0000022 0.0000014 0.0000002 N/A 0.0000044

GHG Intensity Change Over Baseline year (%) -51.9% -75.3% -75.4% 44.1 -43.5%

Emissions data is provided in Metric tons of carbon dioxide equivalent (MtCO2e).

Numbers highlighted in blue represent efficiency - amount of GHG per unit of production ($)

The Nogales facility opened in 2016 and comparison to historical performance is not possible

Breakdown by facility (GHG)

PISCATAWAY 40.8%

DUBLIN 36.9%

NOGALES 21.2%

FRESNO 1.1%

Total emissions: 817.6 MtCOe

We carefully monitor GHG emissions at each of our four production facilities.

Each month, our Sustainability Department monitors the emissions for each facility. If, for any reason, we are not expected to meet our anticipated annual goal, our Vice-President, Operations is alerted.

Each year, our executive team reviews our annual total energy use and examines the progress we’ve made toward our goals. Our calculations are prepared in accordance with and reviewed as part of Level certification every three years and the Living Product Challenge every two years. We are proud to say that we continue to meet our annual goals.

Ozone-Depleting Substances We don not produce or use ozone-depleting substances in the production of our goods.

Other Air Emissions We don not have other significant air emissions from production of our goods

EMISSIONS


WASTE

Imagine manufacturing a product without creating any waste at all.This is our goal — to use the Earth’s limited resources responsibly in every aspect of our operation.


Limiting Waste

During 2016 we tackled waste from our four

production facilities head-on.

We started tracking waste by type each month,

and in Piscataway we piloted an enhanced

recycling program.

The enhanced recycling pilot program helped us

make significant progress in reducing waste and

helped us expand and enhance our waste diversion

rates. It also showed us where we could improve.

Our executive has reviewed our goals, progress and activities.

Wastewater Piscataway, Freno and Nogales have no wastewater discharge from production.

Spills There were no significant spills at any of our facilities.

Effect on Bodies of Water Our operations had no significant effect on nearby bodies of water.

Total waste diversion

LANDFILL 678 t

DIVERTED 1,138 t

63%Total waste: 1,816 tons

NON-HAZARDOUS WASTE (tons) TOTAL PISCATAWAY FRESNO NOGALES DUBLIN

LANDFILL 678 490 38 16 134

DIVERTED 1,138 783 87 37 230

DIVERSION RATE 63% 62% 70% 70% 63%

Reuse 379,972 379,972 0 0 0

Recycling 1,659,727 1,036,989 174,880 74,697 373,161

Recovery 4,717 0 0 0 4,717

Incineration 231,608 149,090 0 0 82,518

Hazardous Waste We recorded an insignificant amount of hazardous waste. Piscataway recorded 27 lbs of waste as the result of recycling fluorescent bulbs from its office area.

WASTE


Making a commitment to be Net Positive requires us to examine every aspect of our business, including our supply chain. Most of the impact in manufacturing a product occurs throughout the supply chain, and we look at this as an opportunity to choose only suppliers who operate responsibly. Wherever possible, we choose suppliers to adhere to principles similar to ours, and we ask them to commit to upholding those principles by signing a Code of Conduct. We also make a point of choosing local / domestic suppliers wherever possible.

While upholding a Code of Conduct can be challenging in practice, we find it offers an opportunity for our suppliers to review, discuss and clarify their understanding of our environmental and social expectations. Our ultimate goal is to have 75% of our suppliers (by inventory spend) sign the agreement. In 2016, 85.9% of our vendors (by inventory spend) had signed and 60.8% have completed a more thorough evaluation. No new suppliers signed our Code of Conduct in 2016.

Key suppliers must complete the ANSI/BIFMA e3 Level certification for facility credits to demonstrate compliance. In 2016, two new suppliers began this audit process.

In June of 2016 we opened a new facility in Nogales, Mexico. While we made no changes to our capital structure, we did streamline some of our sourcing and move away from a handful of suppliers in an effort to be more efficient.

Corruption

We recognize that the risk of corruption is higher in some areas of the world than others, and we guard against it by choosing our suppliers carefully and operating in countries where it is less likely to happen. We evaluated the location of our suppliers (at least 75% by inventory spend) according to the Worldwide Governance Indicators for their risk of corruption — for all suppliers evaluated, we succeeded in working with suppliers in countries with a low to medium risk.

Ethical Labor Practices

Our Code of Conduct outlines our expectations that suppliers adhere to ethical labor practices, which includes avoiding forced and child labor, ensuring worker safety, and using non-discriminatory hiring practices. While we can never be absolutely certain our vendors are practicing precisely what they claim, their signature on the agreement demonstrates their understanding of our expectations. Our evaluation of and careful selection of the locations of our suppliers gives us confidence there is no significant risk of workers’ rights to exercise freedom of association or collective bargaining.

Human Rights in Investment Agreements and Contracts

Humanscale’s supplier agreement requires that its suppliers comply with all applicable human rights and labor laws and regulations. For example, Humanscale’s supplier agreements require that suppliers “not use child labor in any form” and that suppliers “respect the rights of children to be protected from economic exploitation.”

Choosing Vendors who Share our Values

OUR SUPPLY CHAIN

OUR WORKFORCE


A Healthy, Happy Workforce

We have over 1000 employees scattered around the world in our manufacturing facilities, showrooms and offices. Their talent and knowledge allows us to create tools for healthy workplaces around the world. It’s not lost on us that they should work in an environment that allows them to be healthy and happy, too.

We see the way we treat our employees and the way we choose vendors as ways to make a positive impact in the world. That positive change starts here, at Humanscale. We embrace diversity in our workforce and have adopted the JUST Program as a guideline for our hiring practices. The program, started by ILFI, challenges organizations to examine their hiring and management practices with a view to addressing social justice. The JUST label addresses 22 specific social and security indicators within six categories: diversity, equity, safety, worker benefit, local benefit, and stewardship. The metrics attached to each category help us evaluate our current practices and determine how we can do better.

Put simply, we want to make life better for people. Everywhere.

Corruption

Humanscale has chosen to set up operations in countries with lower risk of corruption, such as USA and Ireland. We carefully evaluated the locations of our four production facilities (100% of Humanscale operations) for risk of corruption according to the Worldwide Governance Indicators. Mexico presents a slightly higher risk. So far, we have had no issues with non-compliance at any of our facilities.

Human Rights and Ethics

Humanscale’s internal operations comply with ethics, discrimination, corruption, child and forced labor and human rights per compliance and reporting under the UN Global Compact.

Local Communities

Our operations have an impact on the communities in which we operate — an impact that can be both negative and positive While we currently have no formal process for engaging with our local communities and are unable to collect data related to the percentage of our operations with local community programs, we are committed to making it a part of our sustainability program.

http://justorganizations.com/

http://justorganizations.com/

1000+EMPLOYEES WORLDWIDE

FULL-TIME EMPLOYEES NORTH AMERICA

371 513 NEW HIRES U.S. / CANADA

238


recognize that health and safety is an area that can always be improved, so we regularly review our program. This year, our data for lost days and injuries were not tracked to meet GRI requirements, but we are committed to including it in future reports.

Note: data for injury rates and lost days were unavailable. Remuneration Humanscale has an internal policy that guides our executive and all employee remuneration. As a privately held company, we understand remuneration ratios are an issue but manage those policies internally. Part-Time Workers We have insignificant numbers of part-time workers.

Seasonal Workers We have no seasonal variation in employment.

Workers who are Not Direct Employees An insignificant number of our workers are not direct employees.

Discrimination We have had no reported incidents of workplace-related discrimination in the past year. Human Rights Training No data was available for the number of hours or percentage of employees who undergo human rights training. Employee Satisfaction Each year we conduct an employee satisfaction survey, as we did in 2016. We use the feedback and findings to directly inform policies, processes, and major decisions.

Employee Benefits

We offer our employees in the USA, where we have the majority of our operations, the following benefits:

• Health Care

• Short-Term Disability

• Long-Term Disability

• Critical Illness/ Cancer Insurance

• Accident Insurance

• Whole Life Insurance

• Retirement Provision (401k)

• Parental leave per the Family and Medical Leave Act (FMLA)

• Tax-Free Commuter Options

• Pet Insurance

Parental Leave We comply with legal requirements for parental leave based on the location of our offices. We currently do not track parental leave data, but are working to include it in future reports. Health & Safety We design tools for healthy workplaces, and we take the healthy and safety of our own employees seriously, too. 95.7% of our workers are represented by a joint management-worker health and safety committee. Our Team Handbook includes a requirement to follow our safety policy, and we hold monthly training and reminder sessions for the employees in our manufacturing facilities. We also

FEMALE 108 45.4%

AGE:

UNDER 30

93 (39%)

TURNOVER:

FEMALE

87 (46.5%)

ANNUAL TOTAL COMPENSATION RATIO:

8.09% (0% INCREASE SINCE 2015)

TERMINATION (U.S & CANADA): 187

187

30 - 50

119 (50%) 50+

26 (11%)

MALE

100 (53.5%)

FEMALE MALE

OUR EMPLOYEES

130 MALE 54.6%

NOTE: Employment data is only available for North American operations.


About this Report

Humanscale is not a publicly-traded company, so we do not publish financial statements. This report does not dislcose Humanscale’s net sales or total capitalization, though we will endeavor to include this information in future reports.

The data included in this report dates from January 1-December 31, 2016. Our previous reporting period covered January 1-December 31, 2015; the previous report was published January 23, 2016.

No information has been directly restated from previous reports, though some topics, such as our brand statement, products and services offered, and our position on environmental topics do not change significantly each year. They have been reviewed and confirmed, and will be similar to previous years’ reports.

The boundaries for this year’s report have been expanded compared to previous years. Previous reports included only North American operations (Piscataway and Fresno). Our current report covers all Humanscale production facilities.

Topics Covered

Topics covered were reviewed by our representatives of our executive team, our marketing team, and through the stakeholder engagement process to ensure that all topics were relevant, and no relevant topics were missed.

Our reporting principle was to include all material topics where Humanscale activities make a significant impact on current social and environmental issues. All information is to be disclosed to the highest accuracy possible, with any limitations to information included to provide full transparency

Boundaries

Unless otherwise indicated, the material topics in this report include the manufacturing operations at our four production facilities: Piscataway, Fresno, Dublin and Nogales. We have focused our analysis on production facilities rather than the corporate boundary as these operations consume the most and have the highest potential for impact.

ABOUT THIS REPORT

Review Process

Our Sustainability Officer and CEO frequently and informally discuss any concerns or issues that arise. This report has been reviewed by a panel of stakeholders as well as the CEO, whose final approval was required for its production.

Our stakeholders each completed a survey, giving us feedback about our choice of material topics, comprehensiveness of information, and ease of understanding. Their feedback helped guide the direction of this report and will inform future reports

Stakeholders

Humanscale is a privately-held company, which means our internal management sets our priorities for action and evaluates our performance against our targets.

Our stakeholders include:

• Executive Management

• Employees

• Manufacturing partners and labor force

• Customers and product users

• Local communities near our facilities

We identified our stakeholders based on the potential audience for this report and who may be most directly affected by the information contained within. We undertook stakeholder engagement specifically as part of the reporting process, which we anticipate will happen annually. We also measure employee engagement in social/environmental topics (as well as others) through an annual company-wide survey. We also measure customer engagement on a variety of topics through an annual survey.

This report has been prepared in accordance with the Global Reporting Initiative (GRI) Standards: Comprehensive option. It has not gone through an external assurance process.


The Global Reporting Initiative (GRI) Standard

The GRI Standard is used as a method for accounting and transparent disclosure of our impact on the environment, economy and society. For more information, please see the content index. This report used the GRI Sustainability Reporting Standards 2016. This reporting process highlighted areas for continuous improvement and Humanscale shall strive to address omissions in future versions of the report.

This material references Global Reporting Initiative (GRI) Standards 2015 for:

204 Procurement Practices, 205 Anti-Corruption, 301 Materials, 302 Energy, 303 Water, 304 Biodiversity, 305 Emissions, 306 Effluents and Waste, 307 Environmental Compliance, 308 Supplier Environmental Assessment, 401 Employment, 403 Occupational Health and Safety, 405 Diversity and Equal Opportunity, 406 Non-Discrimination, 407 Freedom of Association and Collective Bargaining, 408 Child Labor, 409 Forced or Compulosry Labor, 412 Human Rights Assessment, 413 Local Communities, 414 Supplier Social Assessment, 416 Customer Health and Safety, 417 Markeitng and Labeling

ISO 26000

ISO 26000 is not a certification program. The document provides guidance on how to develop, evaluate, and communicate a company’s social responsibility program.

For more information about how our program addresses the recommendations or clauses in the ISO standard, please see content index.

ABOUT THIS REPORT


REPORT PREPARED BY

Jane Abernethy Sustainability Officer

[email protected]

PUBLISHED BY


11 East 26th Street 8th Floor

New York, NY 10010

© Humanscale Corporation. All rights reserved.

Humanscale and the Humanscale logo are trademarks of Humanscale Corporation, registered in the U.S and other countries.

Other product and company names mentioned herein may be trademarks of their respective companies.

March 2017

If you have any questions concerning this report, please contact:

[email protected]

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GRI 102 GENERAL DISCLOSURES 2016


102-1 Name of the organization COVER 1

102-2 Activities, brands, products, and services WHO WE ARE 7

102-3 Location of headquarters ORGANIZATIONAL PROFILE 11

102-4 Location of operations ORGANIZATIONAL PROFILE 11

102-5 Ownership and legal form OPERATIONS AND GOVERNANCE 13

102-6 Markets served ORGANIZATIONAL PROFILE 11

102-7 Scale of the organization ORGANIZATIONAL PROFILE 11

102-8 Information on employees and other workers ORGANIZATIONAL PROFILE,

OUR WORKFORCE

11, 43

102-9 Supply chain ORGANIZATIONAL PROFILE,

OUR SUPPLY CHAIN

11,42

102-10 Significant changes to the organization and its supply chain

OUR SUPPLY CHAIN 42

102-11 Precautionary Principle or approach OUR ENVIRONMENTAL PRINCIPLES 17

102-12 External initiatives CERTIFICATIONS AND MEMBERSHIPS 12

102-13 Membership of associations CERTIFICATIONS AND MEMBERSHIPS 12

STRATEGY

102-14 Statement from senior decision-maker MESSAGE FROM OUR CEO 5

102-15 Key impacts, risks, and opportunities OUR ENVIRONMENTAL PRINCIPLES 17

ETHICS AND INTEGRITY

102-16 Values, principles, standards, and norms of behavior OPERATIONS AND GOVERNANCE 13

102-17 Mechanisms for advice and concerns about ethics OPERATIONS AND GOVERNANCE 13

GOVERNANCE

102-18 Governance structure OPERATIONS AND GOVERNANCE 13

102-19 Delegating authority OPERATIONS AND GOVERNANCE 13

102-20 Executive-level responsibility for economic, environmental, and social topics

OPERATIONS AND GOVERNANCE,

ABOUT THIS REPORT

13, 45

102-21 Consulting stakeholders on economic, environmental, and social topics


ABOUT THIS REPORT

13, 45

102-22 Composition of the highest governance body and its committees

OPERATIONS AND GOVERNANCE 13

102-23 Chair of the highest governance body OPERATIONS AND GOVERNANCE 13

102-24 OPERATIONS AND GOVERNANCE 13

102-25 Conflicts of interest OPERATIONS AND GOVERNANCE 13

102-26 Role of highest governance body in setting purpose, values,and strategy


102-27 Collective knowledge of highest governance body OPERATIONS AND GOVERNANCE 13

102-28 Evaluating the highest governance body’s performance


102-29 Identifying and managing economic, environmental,and social impacts


ABOUT THIS REPORT

13, 45

102-30 Effectiveness of risk management processes OPERATIONS AND GOVERNANCE 13

102-31 Review of economic, environmental, and social topics ABOUT THIS REPORT 45

102-32 Highest governance body’s role in sustainability reporting

ABOUT THIS REPORT 45

102-33 Communicating critical concerns ABOUT THIS REPORT 45

102-34 Nature and total number of critical concerns ABOUT THIS REPORT 45

102-36 Process for determining remuneration OPERATIONS AND GOVERNANCE 13

102-36 Process for determining remuneration OPERATIONS AND GOVERNANCE 13

102-37 Stakeholders’ involvement in remuneration OPERATIONS AND GOVERNANCE 13

102-38 Annual total compensation ratio ORGANIZATIONAL PROFILE 11

102-39 Percentage increase in annual total compensation ratio ORGANIZATIONAL PROFILE 11

STAKEHOLDER ENGAGEMENT

List of stakeholder groups ABOUT THIS REPORT 45

102-40 Collective bargaining agreements OPERATIONS AND GOVERNANCE 13

102-41 Identifying and selecting stakeholders OUR SUPPLY CHAIN,

ABOUT THIS REPORT

42, 45

102-42 Approach to stakeholder engagement OUR SUPPLY CHAIN,

ABOUT THIS REPORT

42, 45

102-43 Key topics and concerns raised OUR SUPPLY CHAIN,

ABOUT THIS REPORT

42, 45

REPORTING PRACTICE

102-44 Entities included in the consolidated financial statements


102-45 Defining report content and topic Boundaries ABOUT THIS REPORT 45

102-46 List of material topics CONTENTS 4

102-47 Restatements of information ABOUT THIS REPORT 45

102-48 Changes in reporting ABOUT THIS REPORT 45

102-49 Reporting period COVER 1

102-50 Date of most recent report ABOUT THIS REPORT 45

CLAUSE CORE SUBJECT SECTION TITLE PAGE CLAUSE CORE SUBJECT SECTION TITLE PAGE

GRI CONTENT INDEX


301-1 Materials used by weight or volume USE OF MATERIALS 24

301-2 Recycled input materials used USE OF MATERIALS 24

301-3 Reclaimed products and their packaging materials USE OF MATERIALS 24

GRI 302 ENERGY

103-1 Explanation of the material topic and its Boundary ENERGY 34-35

103-2 The management approach and its components ENERGY 34-35

103-3 Evaluation of the management approach ENERGY 34-35

TOPIC SPECIFIC DISCOLSURES

302-1 Energy consumption within the organization ENERGY 34-35

302-2 Energy consumption outside of the organization ENERGY 34-35

302-3 Energy intensity ENERGY 34-35

302-4 Reduction of energy consumption ENERGY 34-35

302-5 Reductions in energy requirements of products and services

ENERGY 34-35

GRI 303 WATER

103-1 Explanation of the material topic and its Boundary WATER 36-37

103-2 The management approach and its components WATER 36-37

103-3 Evaluation of the management approach WATER 36-37


303-1 Water withdrawal by source WATER 36-37

303-2 Water sources significantly affected by withdrawal of water

WATER 36-37

303-3 Water recycled and reuse WATER 36-37

GRI 304 BIODIVERSITY

103-1 Explanation of the material topic and its Boundary PROTECTING WILDLIFE AND WILD

SPACES

30-33

103-2 The management approach and its components PROTECTING WILDLIFE AND WILD

SPACES

30-33

103-3 Evaluation of the management approach PROTECTING WILDLIFE AND WILD

SPACES

30-33


304-1 Operational sites owned, leased, managed in, or adjacent to,protected areas and areas of high biodiversity value outside protected areas

PROTECTING WILDLIFE AND WILD

SPACES

30-33

102-51 Reporting cycle COVER 1

102-52 Contact point for questions regarding the report BACK COVER 49

102-53 Claims of reporting in accordance with the GRI Standards


102-54 GRI content index GRI CONTENT INDEX 47-50

102-55 External assurance ABOUT THIS REPORT 45

102-56

GRI 103 MANAGEMENT APPOROACH

[GRI 103 disclosures are included within material topics]

GRI 204 PROCURMENT PRACTICES

103-1 Explanation of the material topic and its Boundary OUR SUPPLY CHAIN 42

103-2 The management approach and its components OUR SUPPLY CHAIN 42

103-3 Evaluation of the management approach OUR SUPPLY CHAIN 42


204-1 Proportion of spending on local suppliers OUR SUPPLY CHAIN 42

GRI 205 ANTI- CORRUPTION





205-1 Operations assessed for risks related to corruption OUR SUPPLY CHAIN, OUR

WORKFORCE

42, 43

205-2 Communication and training about anti-corruption policiesand procedures

OUR SUPPLY CHAIN, OUR

WORKFORCE

42, 43

205-3 Confirmed incidents of corruption and actions taken OUR SUPPLY CHAIN, OUR

WORKFORCE

42, 43

GRI 301 MATERIALS

103-1 Explanation of the material topic and its Boundary USE OF MATERIALS 24

103-2 The management approach and its components USE OF MATERIALS 24

103-3 Evaluation of the management approach USE OF MATERIALS 24



GRI CONTENT INDEX


304-2 Significant impacts of activities, products, and services on biodiversity


SPACES

30-33

304-3 Habitats protected or restored PROTECTING WILDLIFE AND WILD

SPACES

30-33

304-4 "IUCN Red List species and national conservation list species with habitats in areas affected by operations”


SPACES

30-33

GRI 305 EMISSIONS

103-1 Explanation of the material topic and its Boundary EMISSIONS 38-39

103-2 The management approach and its components EMISSIONS 38-39

103-3 Evaluation of the management approach EMISSIONS 38-39


305-1 Direct (Scope 1) GHG emissions EMISSIONS 38-39

305-2 Energy indirect (Scope 2) GHG emissions EMISSIONS 38-39

305-3 Other indirect (Scope 3) GHG emissions EMISSIONS 38-39

305-4 GHG emissions intensity EMISSIONS 38-39

305-5 Reduction of GHG emissions EMISSIONS 38-39

305-6 Emissions of ozone-depleting substances (ODS) EMISSIONS 38-39

305-7 Nitrogen oxides (NOX), sulfur oxides (SOX), and other significant air emissions

EMISSIONS 38-39

GRI 306 EFFLUENTS AND WASTE

103-1 Explanation of the material topic and its Boundary WASTE 40-41

103-2 The management approach and its components WASTE 40-41

103-3 Evaluation of the management approach WASTE 40-41


306-1 Water discharge by quality and destination WASTE 40-41

306-2 Waste by type and disposal method WASTE 40-41

306-3 Significant spills WASTE 40-41

306-4 Transport of hazardous waste WASTE 40-41

306-5 Water bodies affected by water discharges and/or runoff

WASTE 40-41

GRI 307 ENVIRONMENTAL COMPLIANCE

103-1 Explanation of the material topic and its Boundary OPERATIONS AND GOVERNANCE 13

103-2 The management approach and its components OPERATIONS AND GOVERNANCE 13

103-3 Evaluation of the management approach OPERATIONS AND GOVERNANCE 13


307-1 Non-compliance with environmental laws and regulations


GRI 308 SUPPLIER ENVIRONMENAL ASSESSMENT





308-1 New suppliers that were screened using environmental criteria

OUR SUPPLY CHAIN 42

308-2 Negative environmental impacts in the supply chain and actions taken

OUR SUPPLY CHAIN 42

GRI 401 EMPLOYMENT

103-1 Explanation of the material topic and its Boundary OUR WORKFORCE 41

103-2 The management approach and its components OUR WORKFORCE 41

103-3 Evaluation of the management approach OUR WORKFORCE 41


401-1 New employee hires and employee turnover OUR WORKFORCE 41

401-2 Benefits provided to full-time employees that are not provided to temporary or part-time employees

OUR WORKFORCE 41

401-3 Parental leave OUR WORKFORCE 41

GRI 403 OCCUPATIONAL HEALTH AND SAFTEY

103-1 Explanation of the material topic and its Boundary

103-2 The management approach and its components

103-3 Evaluation of the management approach


403-1 Workers representation in formal joint management–worker health and safety committees

OUR WORKFORCE 43

403-2 Types of injury and rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities

OUR WORKFORCE 43


GRI CONTENT INDEX


403-3 Workers with high incidence or high risk of diseases related to their occupation

OUR WORKFORCE 43

403-4 Health and safety topics covered in formal agreements with trade unions

OUR WORKFORCE 43

GRI 405 DIVERSITY AND EQUAL OPPORTUNITY





405-1 Diversity of governance bodies and employees OUR WORKFORCE, ABOUT THIS

REPORT

43,45

405-2 Ratio of basic salary and remuneration of women to men

OUR WORKFORCE 43

GRI 406 NON-DISCRIMINATION





406-1 Incidents of discrimination and corrective actions taken

OUR WORKFORCE 43

GRI 407 FREEDOM OF ASSOCIATION AND COLLECTIVE BARGAINING





407-1 Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk

OUR SUPPLY CHAIN,

OUR WORKFORCE

42, 43

GRI 408 CHILD LABOR





408-1 Operations and suppliers at significant risk for incidents of child labor


WORKFORCE

42, 43

GRI 409 FORCED OR COMPULSORY LABOR





409-1 Operations and suppliers at significant risk for incidents of forced or compulsory labor


WORKFORCE

42, 43

GRI 412 HUMAN RIGHT ASSESSMENT





412-1 Operations that have been subject to human rights reviews or impact assessments

OUR SUPPLY CHAIN 42

412-2 Employee training on human rights policies or procedures


WORKFORCE

42, 43

412-3 Significant investment agreements and contracts that include human rights clauses or that underwent human rights screening

OUR SUPPLY CHAIN 42

GRI 413 LOCAL COMMUNITIES





413-1 Operations with local community engagement, impact assessments, and development programs

OUR WORKFORCE 43

413-2 Operations with significant actual and potential negative impacts on local communities

OUR WORKFORCE 43

GRI 414 SUPPLIER SOCIAL ASSESSMENT



GRI CONTENT INDEX





414-1 New suppliers that were screened using social criteria OUR SUPPLY CHAIN 42

414-2 Negative social impacts in the supply chain and actions taken

OUR SUPPLY CHAIN 42

GRI 416 CUSTOMER HEALTH AND SAFTEY

103-1 Explanation of the material topic and its Boundary WHO WE ARE 7

103-2 The management approach and its components WHO WE ARE 7

103-3 Evaluation of the management approach WHO WE ARE 7


416-1 Assessment of the health and safety impacts of product and service categories

WHO WE ARE 7

416-2 Incidents of non-compliance concerning the health and safety impacts of products and services

WHO WE ARE 7

GRI 417 MARKETING AND LABELING

103-1 Explanation of the material topic and its Boundary MATERIAL INGREDIENTS 26-29

103-2 The management approach and its components MATERIAL INGREDIENTS 26-29

103-3 Evaluation of the management approach MATERIAL INGREDIENTS 26-29


417-1 Requirements for product and service information and labeling

MATERIAL INGREDIENTS 26-29

417-2 Incidents of non-compliance concerning product and service information and labeling


417-3 Incidents of non-compliance concerning marketing communications


CLAUSE CORE SUBJECT SECTION TITLE PAGE

GRI CONTENT INDEX


4 PRINCIPLES OF SOCIAL RESPONSIBILITY

4.1 General

4.2 Accountability ABOUT THIS REPORT 45

4.3 Transparency ABOUT THIS REPORT 45

4.4 Ethical Behavior OPERATIONS AND GOVERNANCE 13

4.5 Respect for stakeholder interests ABOUT THIS REPORT 45

4.6 Respect for the rule of law WHO WE ARE 7

4.7 Respect for international norms of behavior OPERATIONS AND GOVERNANCE 13

4.8 Respect for human rights OUR SUPPLY CHAIN 42

OUR TEAM 43

5 RECOGNIZING SOCIAL RESPONSIBILITY AND ENGAGING STAKEHOLDERS

5.1 General

5.2 Recognizing social responsibility ABOUT THIS REPORT 45

5.3 Stakeholder identification and engagement ABOUT THIS REPORT 45

6 GUIDANCE ON SOCIAL RESPONSIBILITY CORE SUBJECTS

6.1 General

6.2 Organizational Governance OPERATIONS AND GOVERNANCE 13

6.3 HUMAN RIGHTS

6.3.1 Overview

6.3.2 Principles and considerations

6.3.3 1: Due dilligence OUR SUPPLY CHAIN 42

6.3.4 2: Human rights risk situations OUR SUPPLY CHAIN 42

6.3.5 3: Avoidance of complicity OUR SUPPLY CHAIN 42

6.3.6 4: Resolving grievances OUR SUPPLY CHAIN 42

6.3.7 5: Discrimination and vulnerable groups OUR SUPPLY CHAIN 42

6.3.8 6: Civil and political rights OPERATIONS AND GOVERNANCE 13

6.3.9 7: Economic, social and cultural rights OPERATIONS AND GOVERNANCE 13

6.3.10 8: Fundamental principles and rights at work OPERATIONS AND GOVERNANCE 13

6.4 LABOR PRACTICES

6.4.1 Overview


6.4.3 1: Employment and employment relationships OUR SUPPLY CHAIN 42

6.4.4 2: Conditions of work and social protection OUR TEAM 43

6.4.5 3: Social dialogue OUR SUPPLY CHAIN 42

6.4.6 4: Health and safety at work OUR TEAM 43

6.4.7 5: Human development and training in the workplace INFORMATION UNAVAILABLE

6.5 THE ENVIRONMENT

6.5.1 Overview

6.5.2 Principles and Considerations

6.5.3 1: Prevention of pollution OPERATIONS AND GOVERNANCE 13

6.5.4 2: Sustainable resource use USE OF MATERIALS 24


ENERGY 34-35

WATER 36-37

EMISSIONS 38-39

WASTE 40-41

6.5.5 3: Climate change mitigation and adaptation ENERGY 34-35

EMISSIONS 38-39

6.5.6 4: Protection of the environment, biodiversity and restoration of natural habitats


SPACES

30-33

6.6 FAIR OPERATING PRACTICES

6.6.1 Overview

6.6.2 Principles and considerations:

6.6.3 1: Anti-Corruption OUR SUPPLY CHAIN 42

OUR TEAM 43

6.6.4 2: Responsible political involvement INFORMATION UNAVAILABLE

6.6.5 3: Fair competition INFORMATION UNAVAILABLE

6.6.6 4: Promoting social responsibility in the value chain OUR SUPPLY CHAIN 42

6.6.7 5: Respect for property rights INFORMATION UNAVAILABLE

6.7 CONSUMER ISSUES

6.7.1 Overview


6.7.3 1: Fair marketing, factual and unbiased information and fair contractual practices

USE OF MATERIALS 24

6.7.4 2: Protecting consumers’ health and safety WHO WE ARE 7

USE OF MATERIALS 24


6.7.5 3: Sustainable Consumption WHO WE ARE 7

USE OF MATERIALS 24


6.7.6 4: Consumer service, support, and complaint and dispute resolution


6.7.7 5: Consumer data protection and privacy INFORMATION UNAVAILABLE

6.7.8 6: Access to essential services NOT APPLICABLE

6.7.9 7: Education and awareness WHO WE ARE 7


ISO 26000 INDEX



6.8 COMMUNITY INVOLVEMENT AND DEVELOPMENT

6.8.1 Overview

6.8.2 Principles and Considerations

6.8.3 1: Community involvement OUR TEAM 43

6.8.4 2: Education and culture OUR SUPPLY CHAIN 42

OUR TEAM 43

6.8.5 3: Employment creation and skills development OUR TEAM 43

6.8.6 4: Technology development and access OUR TEAM 43

6.8.7 5: Wealth and income creation OUR SUPPLY CHAIN 42

OUR TEAM 43

6.8.8 6: Health WHO WE ARE 7

OUR TEAM 43

6.8.9 7: Social investment OUR SUPPLY CHAIN 42

OUR TEAM 43

7 GUIDANCE ON INTEGRATING SOCIAL RESPONSIBILITY THROUGHOUT AN ORGANIZATION

7.1 General

7.2 The relationshiph of an organiation’s characteristics to social responsibility

ORGANIZATIONAL PROFILE 11

CERTIFICATES AND MEMBERSHIPS 12


OUR TEAM 43


7.3 UNDERSTANDING THE SOCIAL RESPONSIBILITY OF AN ORGANIZATION

7.3.1 Due Diligence OUR SUPPLY CHAIN 42

7.3.2 Determining relevance and significance of core subjects and issues to an organization


ENERGY 34-35

WATER 36-37

EMISSIONS 38-39

WASTE 40-41


SPACES30-33

OUR SUPPLY CHAIN 42

OUR TEAM 43


7.3.3 An organization’s sphere of influence ABOUT THIS REPORT 45

7.3.4 Establishing priorities for addressing issues ABOUT THIS REPORT 45

7.4 PRACTICES FOR INTEGRATING SOCIAL RESPONSIBILITY THROUGHOUT AN ORGANIZATION

7.4.1 Raising awareness and building competency for social responsibility


7.4.2 Setting the diretion of an organization for social responsibility

MESSAGE FROM OUR CEO 5

MESSAGE FROM OUR

SUSTAINABILITY OFFICER6

7.4.3 Building social responsibility into an organization’s governance, systems, and procedures


OUR TEAM 43

7.5 COMMUNICATION ON SOCIAL RESPONSIBILITY

7.5.1 The role of communication in social responsibility ABOUT THIS REPORT 45

7.5.2 Characteristics of information relating to social responsibility


7.5.3 Types of communication on social responsibility MATERIAL INGREDIENTS 26-29

OUR SUPPLY CHAIN 42

OUR TEAM 43


7.5.4 Stakeholder dialogue on communication about social responsibility


7.6 ENHANCING CREDIBILITY REGARDING SOCIAL RESPONSIBILITY

7.6.1 Methods of enhancing credibility ABOUT THIS REPORT 45

7.6.2 Enhancing the credibility of reports and claims about social responsibility


7.6.3 Resolving conflicts or disagreements between an organization and its stakeholders

OUR TEAM 43


7.7 REVIEWING AND IMPROVING AN ORGANIZATIONS ACTIONS AND PRACTICES RELATED TO SOCIAL RESPONSIBILITY

7.7.1 General

7.7.2 Monitoring activities on social responsibility WHO WE ARE 7


ENERGY 34-35

WATER 36-37


ISO 26000 INDEX


EMISSIONS 38-39

WASTE 40-41

7.7.3 Reviewing an organization’s progress and performance on social responsibility

WHO WE ARE 7


7.7.4 Enhancing the reliability of data and information collection and management

INFORMATION UNAVAILABLE

7.7.5 Improving performance OPERATIONS AND GOVERNANCE 13

7.8 VOLUNTARY INITATIVES FOR SOCIAL RESPONSIBILITY

7.8.1 General

7.8.2 Voluntary nature of participation CERTIFICATIONS AND MEMBERSHIPS 12

7.8.3 Considerations CERTIFICATIONS AND MEMBERSHIPS 12

CLAUSE CORE SUBJECT SECTION TITLE PAGE

ISO 26000 INDEX OMISSIONS

CLAUSE CORE SUBJECT

102-34 Total number of critical concerns: NOT AVAILABLE.

102-38, 102-39 Annual total compensation ratio and percentage increase: ONLY AVAILABLE FOR NORTH AMERICA.

102-44 Key topics and concerns raised: NOT AVAILABLE.

102-45 Entities included in the consolidated financial statements: Indicate disclosure 102-45 as an omission: CONFIDENTIALITY CONSTRAINTS.

304-1, 304-2 Biodiversity, Protected Areas, IUCN Red List Species: ENDANGERED SPECIES EVALUATION ONLY COMPLETED FOR PISCATAWAY.

305 Scope 3 GHG Emissions: NOT AVAILABLE.

306-2 Hazardous Waste: ONLY AVAILABLE FOR PISCATAWAY.

401-1, 401-2, 401-3,

405-1, 405-2Employment Data: ONLY AVAILABLE FOR NORTH AMERICA.

403-2 Injury Rates and Lost Days: NOT AVAILABLE.

412-2 Human Rights Training: Number of hours or percentage of employees that undergo training UNAVAILABLE.

413-1 Local Communities: Percentage of operations with local community engagement programs.

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