what i learned from the house of mouse
TRANSCRIPT
Things that I learned at the House of Mouse.
H E L L O
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Walt Disney World An Event Apart
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We need to destroy the “make it pretty” culture and explain to people why we do things.
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Everyone in this room is a web designer.
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“We don’t design for browsers, we design for people”
- Jeffrey Zeldman
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What makes a design great is attention to detail.
It’s really that simple.
Never Fucking Settle
http://www.goodfuckingdesignadvice.com/advice/31/
http://www.goodfuckingdesignadvice.com
“Being Responsive from a layout perspective should not
preclude us from being responsive from a
performance and interactive perspective.”
- Scott Jehl
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h"p://www.akamai.com/dl/whitepapers/ecommerce_website_perf_wp.pdf
h"p://www.webperformancetoday.com/2013/03/27/top-‐ecommerce-‐sites-‐are-‐slower-‐than-‐they-‐were-‐last-‐year/
Photo Credit: h"p://www.flickr.com/photos/nathaninsandiego/4829858186/
Photo Credit: hh"p://www.flickr.com/photos/beautyredefined/2643858323/
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Are there some potential issues with Responsive Web Design?
UH OH!
Nah.
We just need to pay as much attention to load times and page weight as we do with beautiful design, copy and functionality.
Personality informs everything.
Same personality?
Oprah Jennifer Lawrence
Trustworthy. Professional.
Oprah
Funny. Adventurous.
Jennifer Lawrence
Always communicate & review everything.
Choose your words wisely.
Turn negative situations into positive ones and have fun.
http://www.voiceandtone.com
We are all designers.
Make the right choices.
To all you queers. Go back to your holes and wait for GOD. Hell awaits you pervert. Good luck singing there.
“ “
I felt like someone hit me in the stomach with a bat. “ “
This was designed by people like us.
“It’s good enough.”
Unacceptable.
If we see something that sucks, it’s our job to tell someone and/or fix it.
When you see something that is technically sweet, you go ahead and do it and you argue about what to do about it only after you had your technical success.
“ “
When you see something that is technically sweet, you go ahead and do it and you argue about what to do about it only after you had your technical success. That is the way it was with the atomic bomb.
“ “
- J. Robert Oppenheimer
As designers, we are responsible for what we put into the world.
New Fun Tools
- Kissmetrics
- GoSquared
- Gauges
- MixPanel
- Chartbeat
- Crazy Egg
- Optimizely
- Grunticon/Grumpicon
- ffffallback
- Css-tricks.com
- Webaim Contrast Checker
- experimentcalculator.com
- Webpagetest.com
- Grunt.js
- Enhance.js
- Cloud to Butt Plus
Walt Disney World
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History
Oswald
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- Cleanliness
- Safety
- Customer Service
Main Street/Utilidoors
Main Street/Utilidoors
7 W A L T D I S N E Y W O R L D S E V E N K E Y S W A L T D I S N E Y W O R L D S E V E N K E Y S
Who is Disney Worlds competition?
The competition is anyone the customer compares you with.
F I R S T K E Y
1
Pay fantastic attention to detail.
S E C O N D K E Y
2
Everyone walks the talk.
T H I R D K E Y
3
70,000
Everything walks the talk.
F O U R T H K E Y
4
Customers are best heard through many ears.
F I F T H K E Y
5
Every cast member is a customer service executive.
Reward, recognize and celebrate.
S I X T H K E Y
6
Xvxryonx makxs a diffxrxncx.
S E V E N T H K E Y
7
Somxtimxs I gxt to thinking that what I do doxsn’t mattxr. But
whxn I start thinking that way, I rxmxmber my old typxwritxr.
Most of thx kxys workxd finx most of thx timx. But onx day, onx
of thx kxys stoppxd working altogxthxr. And that rxally mxssxd
xvxrything up. So whxn I’m txmptxd to say, I’m only onx pxrson,
it won’t makx much diffxrencx if I don’t do this quitx right, I
rxmxmbxr my old typxwritxr. And I say to mysxlf: “I am a kxy
pxrson and nxxdxd vxry much.”
S E V E N T H K E Y
Now, who wants to go to Disney? I say we leave tomorrow.
T H A N K S !
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This presentation was made for you in Power Point. It was a struggle.