what healthcare employers should demand from staffing providers

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What should you demand from a staffing partner?

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Page 1: What Healthcare Employers Should Demand from Staffing Providers

What should you demand from a staffing partner?

Page 2: What Healthcare Employers Should Demand from Staffing Providers

Revenue cycle is the circulatory system of your healthcare organization.

in case management, utilization, appeals, quality, HEDIS, documentation improvement and risk management are all essential components of this very crucial system. Choosing the right people to fill these functions for both full-time and temporary needs can be challenging. If you don’t have the right people that are both experienced and a good fit for your corporate culture, you may be putting the health of your organization at risk. Use this checklist as a guide for what you should be demanding from a care management recruitment and staffing partner when filling these very critical roles in your organization.

Page 3: What Healthcare Employers Should Demand from Staffing Providers

90-day guarantee Right cultural fit

Spend time getting to know candidate desires

Recruiters and leadership over 16 years with MSN Care Management

CMSA / Original Studies / Focus solely on care management since 1998

Benefits for project assignments

Sophisticated content marketing, digital marketing and social media programs to stay engaged with the best talent when

they are between jobs

Nursing Beyond the Bedside

12-years average client tenure

Qualified candidates that can hit the ground running

Page 4: What Healthcare Employers Should Demand from Staffing Providers
Page 5: What Healthcare Employers Should Demand from Staffing Providers

It’s not only important to quickly fill a position, but you need to fill it with the right person. Will you spend time investing in a new hire, only to see them leave when it doesn’t work out? Then you’re back to square-one. We find candidates that will hit the ground running and fit the culture of your organization. We stand by our success rate with our

Page 6: What Healthcare Employers Should Demand from Staffing Providers
Page 7: What Healthcare Employers Should Demand from Staffing Providers

Have you ever received an email from a recruiter telling you that you are perfect for a job that you have absolutely no experience with? Our recruiters are not spending their time email blasting our database or trolling around on Facebook and LinkedIn sending out irrelevant job opportunities to irrelevant people in the hopes that something sticks. Our digital marketing team is focused on engaging candidates via social media, email, web, video and the like. This allows our recruiters to dedicate their time to having

When we understand what makes our candidates tick. We are able to recommend a care management professional that has the skills you need and the personality to fit with your organization’s culture.

Page 8: What Healthcare Employers Should Demand from Staffing Providers
Page 9: What Healthcare Employers Should Demand from Staffing Providers

Yes, we use the major job boards to post jobs and we use email and social media tools like the other firms, but we use these tools differently to maintain relationships with the best candidates in the field. We use drip campaigns that engage our base of candidates with educational materials and proprietary industry studies. This not only helps our candidates with their careers, but it also allows us to build a relationship with candidates when they are not actively seeking new opportunities. Our candidates will have an

with Medical Staffing Network: Care Management and trust our expertise when we make the call to tell them about the position you are trying to fill.

Page 10: What Healthcare Employers Should Demand from Staffing Providers
Page 11: What Healthcare Employers Should Demand from Staffing Providers

You don’t want inexperienced newbies conducting your most important job searches. Our senior recruiters have been with us for over 16 years and our recruitment staff has an average of

in recruiting, sales and customer service.

Page 12: What Healthcare Employers Should Demand from Staffing Providers
Page 13: What Healthcare Employers Should Demand from Staffing Providers

We understand the unique needs of care management job functions better than other agencies. Unlike other agencies, Medical Staffing Network: Care Management has always focused solely on case management and related care management positions. We understand the unique challenges of staffing and recruiting for these positions versus general healthcare or bedside nurse staffing. Our Senior Vice President serves on the board of a leading local chapter of the Case Management Society of America (CMSA) and serves on various national committees. These are roles typically held by individuals practicing in the field. Our involvement with CMSA gives us an

facing both the candidates and clients we work with.

Page 14: What Healthcare Employers Should Demand from Staffing Providers
Page 15: What Healthcare Employers Should Demand from Staffing Providers

For care management professionals, one drawback of a temporary position is the lack of benefits that a full-time opportunity customarily includes. When you hire a care management professional for a temporary position or a project-based assignment through Medical Staffing Network: Care Management, they may be eligible to receive benefits. These benefits include:

Page 16: What Healthcare Employers Should Demand from Staffing Providers
Page 17: What Healthcare Employers Should Demand from Staffing Providers

We have built one of the largest online communities of care management professionals interested in:

• Appeals & Denials

• Audits, Chart Review & Data Collection

• Case Management

• Clinical Documentation Improvement

• Discharge Planning

• Disease Management

• HEDIS / QARR

• Pre-Authorization

• Quality

• Risk Management

• Utilization Review

• Worker’s Compensation, Auto & Disability

The Nursing Beyond the Bedside LinkedIn group is the #4 ranked “nursing” group on LinkedIn, with over 13,500 members and growing exponentially each day. The group allows us to keep a pulse on

and what will be important in finding the right hire for your next job opening.

Page 18: What Healthcare Employers Should Demand from Staffing Providers
Page 19: What Healthcare Employers Should Demand from Staffing Providers

We will tell you if we can't fill a position that you're currently looking for. Then we'll tell you why and

If you are offering $75K for a job that all of your local competitors are offering $95K for, it's nearly impossible that you will find the perfect candidate. We'll consult you on best practices in the industry based on what our candidates and other clients are sharing with us. We will also advise you when you should consider less seasoned candidates that will make good hires and will accept a lower salary for the opportunity to gain experience.

Page 20: What Healthcare Employers Should Demand from Staffing Providers

You are only as good as the people you hire.

in case management, utilization, quality, HEDIS, documentation improvement and risk management are all essential components to the financial well being of your healthcare organization. You want new-hires that have the experience needed to be successful and hit the ground running. Ask potential recruitment partners for samples of the types of candidates they will be presenting to you.

Page 21: What Healthcare Employers Should Demand from Staffing Providers

Experience: • Review admission criteria • Perform concurrent review • Certify authorization of services • Discharge planning

Achievements: • Reduced inpatient days (for patients

hospitalized over thirty days) by approximately

• Annualized revenue opportunity of

Source: Resume of a case manager working with Medical Staffing Network: Care Management

Page 22: What Healthcare Employers Should Demand from Staffing Providers

Experience: • Review admission criteria • Perform concurrent review • Identify and recommend individuals

for case management • Perform retrospective reviews • Identify potential denials

Achievements: • Reduced acute length-of-stay from

Source: Resume of a case manager working with Medical Staffing Network: Care Management

Page 23: What Healthcare Employers Should Demand from Staffing Providers

Experience: • Perform retrospective reviews • Investigate and prepare appeal or denial

Achievements: • Increased recoveries to 65% of the denied

dollars appealed • Equals average monthly recovery increase from

$60,000 to

Source: Resume of a case manager working with Medical Staffing Network: Care Management

Page 24: What Healthcare Employers Should Demand from Staffing Providers

http://msncaremanagement.com/employertips

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