what drives female attrition in stem professions?€¦ · accountability was a personal and desired...
TRANSCRIPT
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WHAT DRIVES FEMALE ATTRITION IN STEM PROFESSIONS?HIGHLIGHTS FROM THE: Society of Women Engineers’ National Gender Culture Study
The attrition rate for women engineers and women in all STEM professions remains high and
has resulted in a critical shortage of women in technical leadership positions. The root cause
of attrition is corporate culture, but what about the culture drives women out?
WE KNOW THAT:
Women
make up 20%of
engineering
school graduates1
12%
only
of
practicing
engineers.2BUT
THE SOCIETY OF WOMEN ENGINEERS (SWE)
decided to take a close look at the culture of the
engineering workplace to find out what drives female attrition and launched the SWE National Gender Culture
Study. It’s the first national study of its kind to look at potential gender bias in engineering and to examine the
role of corporate culture in STEM’s “leaky pipeline.”
Four SWE Corporate Partnership Council (CPC) members
participated in the study: 3M, Booz Allen Hamilton,
Honeywell Aerospace, and United Technologies Corp.
FOLLOWING ARE THE HIGHLIGHTS FROM THIS GROUNDBREAKING STUDY.
30%of
women who have left the engineering
profession cited organizational climate
as the reason.3
ANDwe know that
“A culture study gives you a snapshot of a culture’s fitness,” said Beth Michaels, president of Primer Michaels, the consulting firm that ran the study.
“People care about culture because it’s a driver for recruitment, retention, and advancement and for developing workplaces where
people do their best work and meet company goals.”
1National Science Foundation, National Center for Science and Engineering Statistics. 2015. Women, Minorities, and Persons with Disabilities in Science and Engineering: 2015. Special Report NSF 15-311. Arlington, VA. Available at http://www.nsf.gov/statistics/wmpd/.2Corbett, C., & Hill, C. (2015). Solving the Equation: The Variables for Women’s Success in Engineering and Computing. Washington, DC: American Association of University Women.3Fouad, N. A., Singh, R., Fitzpatrick, M. E., & Liu, J. P. (2012). Stemming the Tide: Why Women Leave Engineering. University of Wisconsin, Milwaukee.
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WE ASKED MORE THAN 3,200 PROFESSIONAL ENGINEERS ABOUT THEIR VALUES
49% 51%
Female attrition results in lost ROI and reputation. What can we learn about
women’s values and company culture that could improve retention?
THE PROBLEM:
THE HYPOTHESIS:
THE STUDY:
ESPOUSED
VALUES:
The short list
of beliefs and
behaviors
companies say
are imperatives.
CURRENT
CULTURE:
What values
engineers
experience day
to day
PERSONAL
VALUES:
An individual’s
conception of
the beliefs that
underpin good
personal and
professional
decision-making
DESIRED
CULTURE
VALUE:
The beliefs
and behaviors
individuals desire
from an
organization’s
culture
LIMITING
VALUES:
The beliefs and
behaviors that
detract
from a high-
performance
culture
4Hewlett, S. A., Buck Luce, C., Servon, L. J., Sherbin, L., Shiller, P., Sosnovich, E., & Sumberg, K. (2008). The Athena Factor: Reversing the brain drain in science, engineering and technology (Harvard Business Review Research Report). Boston: Harvard Business Publishing.
KEY TERMINOLOGY
When senior leaders get specific information about gender and culture, then female retention will be improved if actionable strategies are employed.
The purpose of the study was to determine to what degree men and women
experience company culture differently and to what degree they want the same company values. We asked more than 3,200 professional engineers
about their personal values, the values they experience in their current culture,
and their desired values for company culture.
Hiring managers are achieving their female recruitment goals. But 40 percent
of female engineers leave five to eight years later, particularly those in the leadership pipeline.4
THE FACT:
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Men and women report basically the
same positives and negatives in the
workplace. Even the degree of
dissatisfaction is generally the same.
MEN AND WOMEN REPORT THE SAME VALUES AND DAY-TO-DAY EXPERIENCES. THE DIFFERENCE IS HOW WOMEN RESPOND: THEY LEAVE.
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2
MAJOR TAKEAWAYS
ADAPTABILITY
BALANCE
Male and female engineers
have very similar Personal
and Desired Culture
Values. However,
female engineers highly
value Balance as both
a Personal and Desired
Culture Value
while male engineers
highly value Adaptability.
Male and female engineers report a high number of limiting
values within their Current Culture. Female Leaders ages
31-50 report the highest number of limiting values and the
largest value gap of any subgroup.
LIMITING
VALUES:
ACCOUNTABILITY WAS A PERSONAL AND
DESIRED CULTURE VALUE
Resource Constraints/ Long Hours, Cost Reduction and Hierarchy
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The Female Leaders who participated in the study express this frustration over a lack of
accountability. Accountability was their number one personal and desired cultural value,
but it is not part of the Current Culture. The message to company leaders that emerges from
this data is: “Decide what you want, mean what you say; take down the barriers, and let me do my job.” If company leaders don’t get this message, women
will continue to leave engineering.
Men and women report different value gaps between their personal values
and their companies’ values. Women,
particularly the female leaders, report an
acute gap in accountability and quality.
Women exhibit more
intolerance toward values
stretch and chronic issues.
Although women are clearly
responding differently than men, diversity and inclusion as selected
values disappeared; evidence of
Second Generation Bias plays a
pivotal role in this.
This was apparent in the Current Culture for all subgroups
except Female Leaders ages 31-50, who listed it as their
#1 Personal and Desired Culture Value.
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Both Females and Males believe that the Current Culture highly values Customer Satisfaction and Integrity.*
Male Leaders believe that Quality/Excellence is highly valued in the Current Culture, but Female Leaders and Females ages 31-50 do not.
Neither gender chose Diversity/Inclusion as a personal value, a current cultural value or a desired value.
*INTEGRITY
INCLUDES VALUES
SUCH AS
ACCOUNTABILITY,
ETHICS, HONESTY,
AND
RESPONSIBILITY
SPECIFIC FINDINGS
ESPOUSED COMPANY VALUES ARE REPORTED AS SPOTTY IN THE CURRENT CULTURE.
What companies say they value (Espoused Values) and what engineers believe their companies
value (Current Culture) are not well aligned.
1CUSTOMER
SATISFACTION
2INTEGRITY
3QUALITY/
EXCELLENCE
4DIVERSITY/
INCLUSION
FOUR ESPOUSED VALUES:
“Women are frustrated and leaving the workforce, but not for the reasons you think. The disparities from the study indicate a lack of confidence in
company direction, which is vital to employee engagement and retention. Companies are claiming some of these values to be at the core of their culture, however the
data reveals that participants, both male and female, aren’t necessarily having these experiences. Prior research5 has shown that women are not as tolerant as men of
persistent values gaps, leading to their ultimate resignation.”
Karen Horting, Executive Director and CEO of SWE
5 “Women Matter: Gender Diversity: A Corporate Performance Driver,” McKinsey, 2007
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Continuous
Learning
Positive Attitude
Efficiency
Coaching/ Mentoring
Adaptability
Performance
AccountabilityHonestyIntegrityFamily
Humor/Fun
Balance (home/work)Responsibility
SHARE SIMILAR PERSONAL VALUES
Balance (home/work)
Employee Recognition
Leadership Development
Customer
Satisfaction
Adaptability
Innovation
AccountabilityTeamwork
Quality/ExcellenceCoaching/Mentoring
Continuous Improvement
Open CommunicationInformation Sharing
… AND SIMILAR DESIRED CULTURAL VALUES
… BUT DIFFERENCES EXIST
While both Males and Females value Coaching/Mentoring as a Desired Culture Value in the
workplace, it does not appear as a Personal Value for Females as it does for Males. Alternatively,
both Males and Females value Balance (home/work) as a Personal Value, but only Females list it
as a Desired Culture Value. Males also value Adaptability and Innovation (a greater focus on risk
tolerance and empowerment) in their companies, while Females desire Employee Recognition
and Leadership Development (a more personal approach).
MALE AND FEMALE ENGINEERS SHARE SIMILAR VALUES ...
SPECIFIC FINDINGS
MEN’S AND WOMEN’S VALUES DIFFER SLIGHTLY.
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TOP 10 VALUES FEMALE/MALE RANKINGS*
TOP 10 PERSONAL VALUES: FEMALE/MALE RANKINGS
FEMALE RANKING PERSONAL
VALUE
MALE RANKING
1 Balance 6
2 Family 4
3 Honesty 1
4 Accountability 2
5 Integrity 3
6Continuous
Learning11
7 Responsibility 8
8 Positive Attitude 15
9 Efficiency 20
10 Humor/Fun 5
TOP 10 CURRENT CULTURE VALUES: FEMALE/MALE RANKINGS
= Limiting Value
FEMALERANKING
CURRENT CULTURE
VALUE
MALE RANKING
1 Teamwork 1
2Customer
Satisfaction2
3 Goal Focus 5
4
Resource Constraints/Long
Hours 15
5 Cost Reduction 4
6 Accountability 3
7 Ethics 6
8 Productivity 11
9 Professionalism 8
10 Quality/Excellence 9
TOP 10 DESIRED CULTURE VALUES: FEMALE/MALE RANKINGS
FEMALE RANKING DESIRED CULTURE
VALUE
MALE RANKING
1 Teamwork 2
2 Accountability 1
3Coaching/ Mentoring
3
4 Balance 14
5 Info Sharing 10
6Open
Communication7
7 Quality/Excellence 6
8Continuous
Improvement4
9Employee
Recognition16
10Leadership
Development15
Males selected Coaching/Mentoring (#7), Adaptability (#9) and Performance (#10)
Males selected Competence (#7) and Performance (#10)
BALANCE & TEAMWORK
#1 VALUES FOR
HONESTY & ACCOUNTABILITY
#1 VALUES FOR
Female Leaders select Accountability as #1 in the Desired Culture. Males selected customer satisfaction (#5) and Adaptability (#8)
*Out of 20 identified values
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Limiting values are the beliefs and behaviors that detract from a high-performance culture.
The total number of limiting values chosen by survey respondents to describe the Current
Culture results in an entropy rate. Respondents across both genders had high entropy rates,
and both genders listed limiting values in the Top Ten. Females ages 31-50 showed the highest
entropy rate (24%), and Females as a whole listed two limiting values in their Top Ten.
GOAL:
The goal is to have
less than 12% of the
chosen Current Culture
Values categorized as
limiting values, with no
limiting values appearing
in the Top Ten.
GENDER ENTROPY RATE
LIMITING VALUES IN TOP TEN
Males 20% Cost Reduction
Male Leaders 21% Short-Term Focus
Females 23% Resource Constraints/ Long Hours
Cost Reduction
Female Leaders 23%
Females age 31-50 24%
ENTROPY RATES IN THE 20-29% RANGE INDICATE THE NEED FOR SYSTEM-WIDE CHANGES.
ENTROPYRATES
MALES MALELEADERS
FEMALES FEMALELEADERS
FEMALESBY AGE
GROUPS(<31, 31-50,
51+)
CHANGEREQUIREMENTS
# Respondents 1,633 324 1,565 275 443 / 740 / 325
<12% Goal
12 – 19% (Minor Issues)
Specific adjustments
20 – 29% (Significant
Issues)20% 21% 23% 23% 22% / 23% / 24%
System-wide initiatives
30 – 39% (Serious Issues)
Plus leadership coaching
40 – 49% (Critical Issues)
Plus select leader
changes
LIMITING VALUES DESCRIBED BY BOTH GENDERS REFLECT MUTUAL DISSATISFACTION WITH THE CURRENT CULTURE
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A comparison of Desired Culture Values against what Females and Males observe in the
workplace (Current Culture) identified some value alignment:
FEMALE LEADERS REPORT THE LARGEST GAP BETWEEN THEIR CURRENT CULTURE’S VALUES AND THEIR DESIRED VALUES.
31-50
31-50
31-50
31-50
0 1 2 3 4 5 6
BENCHMARK
Male Leaders
Males (excl Leaders)
Female Leaders
Females (excl Leaders)
Females <31
Females 31-50
Females 51+
Number Matches Between Current & Desired Culture
Overall, Males and Females call out Accountability as a personal value, a current culture value and a value in their desired culture.
Overall, both Females and Males observe Teamwork and Quality/Excellence in their Current Culture.
HOWEVER, UPON
ANALYSIS OF SUBGROUP VALUE COMPARISONS
BETWEEN DESIRED AND CURRENT
CULTURE, DIFFERENCES WERE OBSERVED AMONG FEMALES AND
MALES BETWEEN THE AGES OF 31-50.
Respondents in the 31-50 age group show much
less confidence in company direction. Female leaders 31-50 stand out in this regard, with only
one value in their desired culture present in their
current culture.
MATCHES BETWEEN CURRENT AND DESIRED CULTURE
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PERSONAL AND DESIRED CULTURE VALUES VS. CURRENT CULTURE
FEMALE ENGINEERS
Balance (home/work) is a Personal Value and a Desired Culture Value, but it is not apparent in the Current Culture. Two limiting values (in purple) were listed in the Current Culture.
PERSONAL VALUES
CURRENTCULTURE VALUES
DESIRED CULTURE VALUES
Family
Honesty
Integrity
Continuous Learning
Responsibility
Positive Attitude
EfficiencyHumor/Fun
Coaching/Mentoring
Information Sharing
Open Communication
Continuous Improvement
Employee Recognition
Leadership Development
Cost Reduction
Resource Constraints/
Long Hours
Teamwork
Quality/ Excellence
Balance (home/work)
Accountability
Customer Satisfaction
Productivity
Goal Focus
Professionalism
Ethics
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PERSONAL VALUES
CURRENTCULTURE VALUES
DESIRED CULTURE VALUES
Honesty
Integrity
Family
Humor/Fun
Balance (home/work)
Responsibility
Performance
Continuous Improvement
Open Communication
Information Sharing
Innovation
Cost Reduction
Teamwork
Customer Satisfaction
Quality Excellence
Coaching/Mentoring
Adaptability
Accountability
Competence
Goal Focus
Professionalism
Ethics
Mission Focus
MALE ENGINEERS
Coaching/Mentoring and Adaptability are Personal and Desired Culture Values, but they are not apparent in the Current Culture. Males noted Customer Satisfaction as a matching value. One limiting value (in purple) was listed in the Current Culture.
PERSONAL AND DESIRED CULTURE VALUES VS. CURRENT CULTURECONTINUED
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PERSONAL VALUES
CURRENTCULTURE VALUES
DESIRED CULTURE VALUES
Family
Integrity
Excellence
Honesty
Positive Attitude
Responsibility
Efficiency
Leadership Development
Quality/Excellence
Information Sharing
Open Communication
Adaptability
Cost Reduction
Resource Constraints/
Long Hours
Teamwork
Customer Satisfaction
Balance (home/work)
Coaching/Mentoring
Accountability
Mission Focus
Goal Focus
Professionalism
Organizational Growth
Ethics
PERSONAL AND DESIRED CULTURE VALUES VS. CURRENT CULTURE
FEMALE LEADERS
Like all Females in this study, Female Leaders personally value and desire Balance (home/work), but they also personally value and desire Coaching/Mentoring – similar to the Male respondents. Unlike the Male and general Female respondents, Female Leaders do not observe Quality/ Excellence as highly valued in their Current Culture, but they do list Customer Satisfaction as a matching value – similar to Male respondents.
CONTINUED
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PERSONAL VALUES
CURRENTCULTURE VALUES
DESIRED CULTURE VALUES
Family
Honesty
Integrity
Positive Attitude
Continuous Learning
Responsibility
Adaptability
Helpful
Coaching/Mentoring
Quality/Excellence
Information Sharing
Open Communication
Employee Recognition
Continuous Improvement
Leadership Development
Cost Reduction
Resource Constraints/
Long Hours
Teamwork
Customer Satisfaction
Accountability
Balance (home/ work)
Customer Satisfaction
Goal Focus
Ethics
Professionalism
Productivity
FEMALES AGES 31-50
Like all Females in this study, Females in this age group personally value and desire Balance (home/work), but unlike other Female respondents, this age group observes Balance in their Current Culture. Females in this age group only list Teamwork and Customer Satisfaction as a match between Current and Desired Culture – a difference from all other subgroups.
PERSONAL AND DESIRED CULTURE VALUES VS. CURRENT CULTURECONTINUED
THE GAP: Though Female Leaders in this age group listed Accountability as a Desired Culture Value, they report it as missing from their Current Culture. Instead, they listed a third limiting value, Hierarchy.SWE’s goal for this study is to equip
senior leaders with valid data that could improve female retention.
For more information about the results and actionable recommendations, visit RESEARCH.SWE.ORG.