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What All Organisations Need to Know About Data Protection and Cloud Computing Vicki Bowles and Brian Miller Stone King LLP

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Page 1: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister

What All Organisations Need to Know About Data Protection and

Cloud Computing

Vicki Bowles and Brian Miller

Stone King LLP

Page 2: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister

Data Protection: Overview of Obligations

Vicki Bowles, Barrister

Charity and Social Enterprise

Page 3: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister

DATA PROTECTION

• Language of Data Protection • Notification

• The Data Protection Principles

• Subject Access

Page 4: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister

Data Protection: Language

• Personal data:

“data which relate to a living individual who can be identified –

a) from those data, or

b) from those data and other information which is in the possession of, or is likely to come into the possession of, the data controller,

and includes any expression of opinion about the individual and any indication of the intentions of the data controller or any other person in respect of the individual”

Page 5: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister

Data Protection: Language

• Processing:

“…means obtaining, recording or holding the information or data or carrying out any operation or set of operations on the information or data, including –

a) organisation, adaptation or alteration of the information or data,

b) retrieval, consultation or use of the information or data,

c) disclosure of the information or data by transmission, Dissemination or otherwise making available, or

d) alignment, combination, blocking, erasure or destruction of the information or data”

Page 6: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister

Data Protection: Language

• Sensitive Personal Data:

“…means personal data consisting of information as to –

a) the racial or ethnic origin of the data subject,

b) his political opinions,

c) his religious beliefs or other beliefs of a similar nature,

d) whether he is a member of a trade union (within the meaning of the Trade Union and Labour Relations (Consolidation) Act1992),

e) his physical or mental health or condition,

f) the commission or alleged commission by him of any offence, or

g) any proceedings for any offence committed or alleged to have been committed by him, the disposal of such proceedings or the sentence of any court in such proceedings.”

Page 7: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister

Data Protection: Language

• Data Controller:

“…subject to subsection (4), a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed;”

• Data Processor:

“…any person (other than an employee of the data controller) who processes the data on behalf of the data controller;”

Page 8: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister

Data Protection: Language

• Controller v Processor– Can have more than one controller for the

same information;– Key is control;

Page 9: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister

Data Protection: Notification

• All controllers required to “notify” (register) with Information Commissioners Office (ICO), unless exempt:– Accounts and records;

– Staff administration;

– Advertising, marketing and PR of business;

– Non-profit membership admin.

• Exemption only applies to registration rather than the whole Act.

Page 10: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister

Obligations: Principles

• Personal data shall be processed fairly and lawfully, and in particular, shall not be processed unless –

− At least one of the conditions in Schedule 2 is met, and− In the case of sensitive personal data, at least one of the

conditions in Schedule 3 is also met.

Page 11: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister

Obligations: Principles

• Personal data shall be obtained only for one or more specified and lawful purposes, and shall not be further processed in any manner incompatible with that purpose or those purposes.

• Personal data shall be adequate, relevant and not excessive in relation to the purpose or purposes for which they are processed.

Page 12: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister

Obligations: Principles

• Personal data shall be accurate, and, where necessary, kept up to date.

• Personal data processed for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

• Personal data shall be processed in accordance with the rights of data subjects under this Act.

Page 13: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister

Obligations: Principles

• Appropriate technical and organisational measures shall be taken against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data.

• Personal data shall not be transferred to a country or territory outside the European Economic Area unless that country or territory ensures an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of personal data.

Page 14: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister

Obligations: SAR

• Section 7 entitles a data subject to request:– Whether or not you process their personal data;

– A description of the data held, the purposes for which it is processed, and the recipients or classes or recipient to which disclosed;

– Have communicated to them the data held, and any details of source if known.

Page 15: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister

Obligations: SAR

• If paper files – only if relevant filing system (the “temp test”).

• Exception where third party personal data is included and no consent.

• Various other exceptions, e.g. negotiations and references.

Page 16: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister

Case Study

• British Pregnancy Advisory Service– Fine £200,000 from ICO– Website hacked– BPAS didn’t know what was stored on their website

Page 17: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister

Questions?

Page 18: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister

Vicki Bowles

e: [email protected]

m: 07827 822977

Page 19: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister

ATTRIBUTIONS/CREDITS

1 Some rights reserved by kevin dooley

2 Some rights reserved by StockMonkeys.com

3 Some rights reserved by StockMonkeys.com

4 Some rights reserved by slightly everything

5 Some rights reserved by kenteegardinSome rights reserved by BLW Photography

6 Some rights reserved by mwfearnley

7 Some rights reserved by Adikos

8 Some rights reserved by .faramarz

9 Some rights reserved by NHS Confederation

10 Some rights reserved by slightly everything

I would like to thank and credit the following persons for the photographs provided in some of the slides:

Page 21: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister

CLOUD COMPUTING:

An Introduction to the Legal Aspects of Keeping Your Data Safe and Compliant

Brian MillerPartner, IP & ITStone King LLP

Page 22: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister

1.Is my data safe2.Is my data kept within the territorial

borders permitted by the Data Protection Act

3.What are the legal obligations to my data subjects

Three Things You Need to Know

Page 23: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister

Cloud computing is the name given to the use of computing resources (hardware and software) that are delivered as a service over a network (typically the Internet).

(Wikipedia)

Page 24: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister

PUBLIC, PRIVATE OR HYBRID CLOUD?

Page 25: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister
Page 26: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister

FACEBOOK’S DATA CENTRE

Page 27: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister

How Do I Know If My Supplier Has Secured My Data?

Data Protection Act, Seventh Principle (again):

If you outsource storage of data, IT and legal experts must carry out due diligence on:

• Supplier’s systems• Supplier’s terms and conditions

Page 28: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister

How Do I Know If My Supplier Has Secured My Data? (cont’d)

Obligations are on both:-

The data processor (the cloud provider) The data controller (your organisation)

No due diligence => you could be liable if breach

Personal data accessible by a third party=

Breach of the Data Protection Act

Page 29: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister

• No guarantees they won’t unless contract says so

• Adequate Encryption by supplier by you if confidential

HOW SECURE IS MY DATA?

Can My Supplier Read My Data?

Page 30: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister

CRACKEDAND

HACKED

Server Intrusion

•Theft of valuable personal data•Sale of data to others or •Use of data for identity theft

Page 32: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister

(2) Who Are You Contracting With?

• May be a number of • providers involved

• sub-contractors must be bound by same standards of– Security– Confidentiality

Page 33: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister

Main provider needs to carry can for subcontractors

Difficult to trace if insolvent or abroad

Unlikely to have direct contact with them

They are unlikely to have any legal liability to you

Page 34: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister

(3) Where is My Data?

If data stored or transferred outside EEA, 8th Principle requires adequate security measures to be in place:

• “Personal data shall not be transferred to a country or territory outside the EEA unless that country or territory ensures an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of personal data.”

Page 35: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister

Where is My Data (cont’d)?• ICO recommends getting

• list of countries where data is likely to be processed• details of the safeguards in place

• ICO requires DP to sign a data processing agreement:• only to use and disclose personal data in accordance

with your instructions• to take appropriate security measures to protect the

data• to get your consent to transfer the data outside EEA

Page 36: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister

DATA BREACHES

Consequences of breach:• Fine of up to £500K• Civil actions from data subjects

Page 37: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister

Data Breach Examples

2012: NHS Trust £325K for a serious data breach

• hard disks with sensitive personal data • ended up on eBay• fine highest issued by ICO

Page 38: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister

Data Breach Examples

2013: local authority fined £80K by ICO (sensitive personal data: unencrypted memory stick)

If there is a claim, you do not want to be funding it:

Make sure you get some cyberliability insurance!

Page 39: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister

THREE THINGS TO REMEMBER WHEN PUTTING DATA IN THE CLOUD…

…carry out IT and legal due diligence on your provider to check that:

• your data is kept confidential and secure• not transferred outside of the EEA without

your data subjects’ consent• where it is, data processing agreements are

also in place with any foreign sub-processors

Page 41: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister

For further information about cloud computing, please see the following article on Stone King’s website:

•Cloud Computing: What Do I Need to Know?

Brian MillerPartner

IP, IT & CommercialStone King LLP

[email protected] IT Solicitor@theitsolicitor

brianmillersolicitor 0207 324 1523

Page 42: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister

ATTRIBUTIONS/CREDITS

1 Some rights reserved by francisco.j.gonzalez

2 Some rights reserved by Marsel Minga

3 Some rights reserved by daniel_iversen

5 Some rights reserved by renaissancechambara

7 + 8 Some rights reserved by get directly down

9 Some rights reserved by Simon Cocks

10 + 11 Some rights reserved by devdsp

I would like to thank and credit the following persons for the photographs provided in some of the slides:

Page 43: What All Organisations Need to Know About Data Protection and Cloud Computing (Part 1) by Brian Miller Solicitor and Vicki Bowles Barrister

ATTRIBUTIONS/CREDITS CONTINUED

12 + 13 Some rights reserved by Gunnar Wrobel

14 + 15 Some rights reserved by Stefan Baudy

16 Some rights reserved by IntelFreePressSome rights reserved by wwarby

17 Some rights reserved by IntelFreePressSome rights reserved by Free the Image

18  Some rights reserved by fsse8infoSome rights reserved by IntelFreePress

19 + 20  Some rights reserved by geezaweezer