whadda you know about bob? · january - march 2014 whadda you know about bob? don’t be left in...

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January - March 2014 Whadda You Know About BOB? Don’t be left in the dark! Join us for an evening gala celebrating the exceptional people, buildings, and accomplishments of our association at the Best of BOMA on February 13, 2014. Often the public sees only architecture or function when viewing a building without recognizing the tremendous amount of work and dedication exerted by YOU, the extraordinary group of professionals dedicated to making buildings energy efficient, comfortable for tenants and high performing assets for their owners and their communities. Our Best of BOMA celebration will be an evening of great fun, networking and recognition, including awards for the Property Manager of the Year, Engineer of the Year, Emerging Leader of the Year, and Associate/Professional Member of the Year, as well as the President’s Award, Kilowatt Crackdown Cup and TOBY Awards. Watch for more details to come in our weekly BOMA (email) Bulletins. Thank you to the Best of BOMA Cornerstone Sponsors! See this month’s insert about BOB & TOBY! IN THIS ISSUE ADVOCACY AND EDUCATION FOR COMMERCIAL REAL ESTATE Upcoming Events 2-3 Career Prospects 4-5 Diversity in CRE 6 Job Bank 7 Dues Reminder 7 MoZaic Phase II 8-9 3D Laser Scanning 10 Looking to 2014 11 From the President 12

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January - March 2014

Whadda You Know About BOB?

Don’t be left in the dark! Join us for an evening gala celebrating the exceptional people, buildings, and accomplishments of our association at the Best of BOMA on February 13, 2014.

Often the public sees only architecture or function when viewing a building without recognizing the tremendous amount of work and dedication exerted by YOU, the extraordinary group of professionals dedicated to making buildings energy efficient, comfortable for tenants and high performing assets for their owners and their communities.

Our Best of BOMA celebration will be an evening of great fun, networking and recognition, including awards for the Property Manager of the Year, Engineer of the Year, Emerging Leader of the Year, and Associate/Professional Member of the Year, as well as the President’s Award, Kilowatt Crackdown Cup and TOBY Awards.

Watch for more details to come in our weekly BOMA (email) Bulletins.

Thank you to the Best of BOMA Cornerstone Sponsors!

See this month’s insert about BOB & TOBY!

IN THIS ISSUE

ADVOCACY AND EDUCATION FOR COMMERCIAL REAL ESTATE

Upcoming Events 2-3Career Prospects 4-5Diversity in CRE 6

Job Bank 7Dues Reminder 7MoZaic Phase II 8-9

3D Laser Scanning 10Looking to 2014 11From the President 12

Page 2 • January - March 2014 • BOMA Greater Minneapolis

Upcoming Events

CALENDAR

January1 Holiday - BOMA Office Closed8 Engineers Association Meeting9 Board of Directors Meeting16 General Meeting

February5 Engineers Association Meeting13 Best of BOMA Gala17 Holiday - BOMA Office Closed20 Board of Directors Meeting

March5 Resource Fair13 Board of Directors Meeting20 General Meeting

April2 Engineers Association Meeting10 Board of Directors Meeting17 General Meeting

Your InBox is full enough! BOMA will be consolidating all of our “blast” emails into oneTuesday morning BOMA Bulletin where you will find announcements of

upcoming events,committee meetings,

and industry updates!Our quarterly print Bulletins will have brief teasers about what’s coming up in the next quarter, but be sure to read the Tuesday morning BOMA Bulletins for details.

January 8 - Engineers MeetingLED is Here to StayWHEN: Wednesday, January 8, 11:30 AM sign-in and lunch; 12:00 - 1:00 PM programWHERE: Crowne Plaza Northstar Hotel; 618 2nd Ave in downtown Minneapolis

January 16 - General MeetingAnnual Market Outlook:The Bases Are Loaded. Will Our Home Team Get a Grand Slam in 2014?WHEN: Thursday, January 16, 7:30 AM breakfast buffet, 8:15 - 9:30 AM programWHERE: The Metropolitan; 5418 Wayzata Blvd in Golden Valley1 CEU pending approval

January 22 - Medical BuildingsPrescription for Healthy Medical Office Building Leases; How to Make Both Parties HappyWHEN: Wednesday, January 22, 8:00 - 10:00 AMWHERE: 7700 France Ave in Edina

February 5 - Engineers MeetingEverything you need to know about asbestors abatement!WHEN: Wednesday, February 5, 11:30 AM sign-in and lunch; 12:00 - 1:00 PM programWHERE: Crowne Plaza Northstar Hotel; 618 2nd Ave in downtown Minneapolis

February General MeetingCanceled - Please join us for the Best of BOMA Gala on February 13. See cover for details.

BOMA Greater Minneapolis • January - March 2014 • Page 3

March 5 - Engineers MeetingCanceled - Please join us for the BOMA Resource Fair.

March 5 - Resource Fair“The BOMA All Star Team”WHEN: Wednesday, March 5, 11:00 AM - 2:00 PMWHERE: Minneapolis Convention Center, 1301 Second Avenue SouthMore than 100 exhibitors displaying their best services and products!

March 20 - General MeetingLocal Crime Fighters’ Efforts Impact Regional Economic GrowthWHEN: Thursday, March 20, 7:30 AM breakfast buffet; 8:15 - 9:30 AM programWHERE: Doubletree Hilton Park Place in St. Louis Park1 CEU pending approval

April 2 - Engineers MeetingLife Cycle Cost of Roof ImprovementsWHEN: Wednesday, January 8, 11:30 AM sign-in and lunch; 12:00 - 1:00 PM programWHERE: Crowne Plaza Northstar Hotel; 618 2nd Ave in downtown Minneapolis

BOMI ClassesEnvironmental Health & SafetyWHEN: Monday sessions, January 13 - March 3, 6:00 - 9:00 PMWHERE: Ecolab, 370 Wabasha Street in Saint PaulLearn to proactively manage environmental/occupational health and safety programs, comply with regulatory standards and guidelines, and assess when to obtain technical assistance. More information on the BOMA St. Paul website at www.bomastpaul.org.

Energy ManagementWHEN: Wednesday sessions, January 15 - March 5, 6:00 - 9:00 PMWHERE: Ecolab, 370 Wabasha Street in Saint PaulLearn how to create a comprehensive energy management program and how to communicate your needs to decision makers. More information on the BOMA St. Paul website at www.bomastpaul.org.

Budgeting and AccountingWHEN: Tuesday sessions, February 18 - April 8, 2:00 - 6:00 PM (no class on March 25)WHERE: Metropoint Building, 600 Highway 169 South in St. Louis ParkLearn skills you can use to create building and facilities’ budgets. More information on the BOMA Greater Minneapolis website at www.bomampls.org.

The BOMA BulletinA publication of the Building Owners & Managers Association of Greater Minneapolis

www.bomampls.org

Statements and opinions expressed herein do not necessarily represent the opinion of BOMA or its membership. Articles may be reprinted only by written authority of the editor. All advertisements are accepted and published by the publisher upon representation that the Agency and/or Advertiser is authorized to publish the entire contents and subject matter thereof. The Agency and/or Advertiser will indemnify and hold harmless the publishers, the employees and agents of the publisher from any loss or expense from claims or suits based upon contents of any advertisement including claims or suits for defamation, libel, violation of rights of privacy, plagiarism and copyright infringement.

Page 4 • January - March 2014 • BOMA Greater Minneapolis

Editor’s Note: In August 2013, our Communications Committee began a series of articles about Employment in Real Estate. Here’s a summary of those articles to date:

August 2013 Professional Development Opportunities: BYP, Mentorship, BOMI Classes … pg 3 Positive Momentum in the CRE Job Market… pg 4 Who Are Employers Hiring... pg 4 Strategies to Land Your Dream Job… pg 5

September 2013 Selling Yourself When Your Property Sells… pg 7 Engineering Skills in Today’s Commercial Property World… pg 8-9 The Next Generation of Skilled Construction Professionals… pg 10

November 2013 Hiring Military Veterans… pg 4

This month we continue the series with articles on “Career Prospects for Property Managers and Engineers,” “Promoting Diversity in the Industry” and “Check Out the BOMA Job Bank.”

Career Prospects for Property Managers and EngineersBy Brian Burg, Cushman & Wakefield | NorthMarqPast President and Member of the Communications Committee

The Great Recession took its toll on the commercial real estate industry, causing

unemployment and company down-sizing, enlarging the inventory of vacant space at the same time the demand for space was decreasing. The absence of demand stalled market activity and created consequential damages for companies, colleagues and careers.

The impact of the recession on the industry made it seem worthwhile to invite member representatives of Greater Minneapolis BOMA’s real estate companies to share their assessments of the employment marketplace and hiring trends and practices. I contacted 18 representatives of local companies and received responses from a generous ten.

Industry authorities note that equilibrium is returning to the market, but some things have changed. There is a continuing trend to be as efficient as possible at every position, keeping the head count to a minimum. The following bullet points capture the comments of those ten, expressive of market trends:

• Hiring has been slow and almost exclusively tied to portfolio growth or attrition. When openings exist, it is universally preferred to promote from within, going to market only when necessary. Internally, some employers report accounting personnel want to move into property service positions.

• As an organization’s managed portfolio shifts due to growth or attrition there are periods of imbalance as employers seek to right-size. Most employers h a v e a v o i d e d p u t t i n g more on peop le ’s p l a t e s w h e r e doing so w o u l d d im in i sh the quality of service delivered. The necessity of providing good service became more pronounced during the market/economy decline. Nevertheless, employers are very

selective: “Job Knowledge and skill sets are important, but so is attitude. I’d rather have the position open than fill it with the wrong candidate.”

• “Finding good people in our market is not hard; managers with good skill sets are in demand (and worth it); getting them to consider a move is tough.”

[“Finding good people in our market is not hard; managers with good skill sets are in demand (and worth it)!” ]

Continuing our “Employment in Real Estate” Theme...

BOMA Greater Minneapolis • January - March 2014 • Page 5

“Perceiving stability in remaining in their current positions at their current companies, fewer senior managers have been interested in changing jobs because of uncertainty in the market.”

• At the same time, there is an increased availability in the market of senior managers outplaced by corporate downsizing. Generally, employers are looking for professional designations and a proven track record. One respondent reported: “Our most recent property management hire came to us with 5 to 7 years of solid experience although our search included candidates ranging from recent college graduates to those with more than 20 years experience.”

• Generally, specific real estate education is preferred for new hires, nevertheless, there are many new and inexperienced applicants, seeking organizations where they can be trained, educated and mentored. Face-to-face people skills and good common sense are marketable attributes.

The representatives were asked: As we emerge from the Great Recession, have competency expectations changed from what they were before? One respondent summarized what was voiced by several: “Yes – we expect higher competencies in financial,

technology, and communication skills for entry level positions than we did five years ago. Our clients dictate that staff have greater proficiency in these areas and demonstrate greater critical thinking ability – even at entry level positions – than ever before.” For these reasons, many respondents reported that they are always alert for opportunities to upgrade the quality of their staff. Relative to the Engineers, responses were much more limited. The market intelligence returned indicated:

• Hiring is to support portfolio growth; demand driven. Of those hires, roughly 80% are seasoned professionals and the remainder entry level engineers.

• Entry level engineers should have an associate degree in Building Systems/HVAC from one of the area technical colleges. In addition, it is preferred that entry level engineers have their “universal CFC” certification and a “special grade “C” boilers license, which most receive as part of their associate degree curriculum.

• During the recession, there was a larger pool of available candidates when making a hire. Over the past 18 months, that has changed. Now, only a handful of qualified candidates apply to an open engineering position when one is advertised. Unfortunately, because of

the shortage of candidates, BOMA members are forced to steal talent from other members. This shortage of qualified candidates goes back many years. Part of this may be the trend where high school students are strongly encouraged to go after a 4-year degree. This appears to have decreased the number of students pursuing technical careers. This is unfortunate given the high unemployment rate for recent university graduates. Being an operating engineer can provide a rewarding career with great job opportunities. Employers look to BOMA to help get the word out

to local high schools that this career path exists, and to encourage students to enroll in technical colleges.

We’ll make sure copies of this newsletter article get distributed to local high school guidance counselors and shop teachers!

Thanks to the respondents: Jami Silus – Carlson Real Estate, Kim Ihle – CBRE, Brett Greenfield – Colliers, Rob Loftus and Chuck Palm – Cushman & Wakefield / NorthMarq, Dean Freeman – Frauenshuh, Todd Adams – Hines, Jerry Sand – Kraus-Anderson Realty, Tanya Hemphill – IRET, Kevin Fossum – Piedmont, and Carl Awalt – RMR. t

Career Prospects for Property Managers and EngineersContinued from previous page.

Page 6 • January - March 2014 • BOMA Greater Minneapolis

Promoting Diversity in Commercial Real EstateLook around the room next time you attend a BOMA meeting – or a meeting with any of the Twin Cities commercial real estate organizations. Do the attendees reflect the demographics of the broader community?

Recognizing that diversity enhances our workforce by adding perspectives, knowledge, talent, innovation and connections that are important in this global economy, several years ago BOMA joined with a group of leaders from other real estate industry trade associations to form The Commercial Real Estate Diversity Collaborative. The group includes BOMA Greater Minneapolis, CoreNet Global, IREM, MNCAR, MNCREW, MSCA, NAIOP, and ULI and our mission is to promote diversity within our memberships, particularly with a focus on people of color and diverse ethnicities.

The Work Plan (Read this and see if you can imagine where you might fit in.)

The Diversity Collaborative is in the process of forming some working groups that will include:

Communications Committee – To help prepare articles for Collaborative Member newsletters as well as for local publications such as Insight News, Minnesota Spokesman Recorder, Asian American Press, La Prensa, the Min-nesota Daily, etc. and to reach out by social media to attract diverse populations into the industry.

Events Committee – To seek events, such as school or community career fairs, where we can advance the Collaborative’s objectives by exhibiting, speaking, etc.

Scholarship Administration Committee – To promote and administer the Collaborative’s scholarships, helping to reduce the financial obstacles for those seeking the education that could help them get hired into our industry.

Outreach / Members/ Partners Committee – To seek partnerships and synergy with other organizations in the community that share a common interest in encouraging diversity in the workplace and/or job placement for the diverse population we’re trying to recruit as defined by the Collaborative’s mission.

How YOU Can HelpWe’re looking for people passionate about this initiative to serve on the Diversity Collaborative team. If you’re interested, contact the BOMA office at 612-338-8627 for more information about the commitment.

BOMA Greater Minneapolis • January - March 2014 • Page 7

EXPERTISE AND ADVICE. According to the

Department of Energy, 30% of the energy in most commercial

buildings is wasted. Imagine if you had a specialist who could

identify your specifi c facility’s energy trouble spots…and suggest

personalized solutions. If you’re an Xcel Energy customer, you do.

For free advice on equipment upgrades, building tune-ups, rebates

and more, turn to us.

Visit ResponsibleByNature.com/Business or call an energy

e� ciency specialist at 1-800-481-4700.

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ire a

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EXPERTISE AND ADVICE. According to the

Department of Energy, 30% of the energy in most commercial

buildings is wasted. Imagine if you had a specialist who could

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personalized solutions. If you’re an Xcel Energy customer, you do.

For free advice on equipment upgrades, building tune-ups, rebates For free advice on equipment upgrades, building tune-ups, rebates

and more, turn to us.

Visit ResponsibleByNature.com/Business or call an energy

e� ciency specialist at 1-800-481-4700.ResponsibleByNature.com/Business© 2013 Xcel Energy Inc.

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ire a

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13-XCL-00287-D_CIPDSM_For Free_7.5x5_BW_FNL.indd 1 12/17/13 4:57 PM

The BOMA Job BankIf you’re looking to hire – or be hired – start with the BOMA Job Bank! All member companies may advertise open positions for FREE by simply sending the job description as you would like it posted along with the desired post-through date to [email protected]. The cost for non-members is $85 per position posting for a 2-week period.

The BOMA office must recieve your membership dues by the following date in order to keep your membership in 2014! We don’t want to lose you, so process your invoice and pay today!

Associate and Professional - January 15 Regular and Engineers - March 14 Misplaced your invoice? Contact the BOMA office to receive another copy!

MEMBERSHIP DUES

Page 8 • January - March 2014 • BOMA Greater Minneapolis

Market Success Drives MoZaic Phase IIBy Susan DiamondCSEP

The MoZaic project in Uptown includes two phases. The mixed-

use, 10-story Phase I opened in 2012 with 65,000 square feet of Class A office space, 11,000 square feet of restaurant space, and a 436-stall public parking ramp.

Public improvements include an Art Park with art installations, landscaping and water features, restaurants with outdoor seating, expanded layover space for the Uptown Transit Station and new connections across the Midtown Greenway at Girard Avenue.

MoZaic is 91% occupied and current tenants include Marcus & Millichap, F2 Intelligence, mono, John Ryan Performance, Keller Williams, Silver Mountain Partners, and Hyde Development, and retail tenants Origami and Bar Louie.

Phase II, MoZaic East, will add an office building with approximately 185,000 square feet of retail / service and office space. It will also expand the Art Park, improve walking and biking

connections, and add a bike center including significant indoor bike storage and amenities.

MoZaic East will be constructed on the surface parking lot adjacent to Phase I behind the Lagoon Theater. The interior location makes for a unique approach to urban infill, but the entire project shows how new buildings can be weaved into existing neighborhoods through public space creation, better connections and a careful approach to design.

Plans for Phase II incorporate a forward design, using atriums to bring light into the center of the floorplate and reduce energy consumption. The building is being designed to achieve a LEED certification level of Silver or higher with features such as green roof, public art, bike infrastructure, exercise room and showers. The building will be split into three horizontal bars that will rise 4-, 6-, and 8-stories, stepping back from the Midtown Greenway trail, as desired by the community and by prospective tenants.

The addition of office tenants is highly desired by the community, as outlined in the Uptown Small Area Plan. There is a deficiency

of spending at Uptown businesses during the day, which has led to fewer restaurants open for lunch and slow retail sales.

New pedestrian and bike connections will include a sidewalk running from the existing plaza east to the intersection of 29th Street and Fremont Avenue. The connection will ensure that best practices are used to safely accommodate both bikers and pedestrians with minimal conflict.

The Art Park will be expanded to create a stronger sense of

place that builds off of the success of Phase I. It will include more seating areas, multi-purpose space that can accommodate small public

events, additional public art that creates a unique amenity and encourages additional investment. These improvements will serve building tenants and the greater Uptown community.

Phase II will better connect the community by improving cross-site connections to the Uptown Transit Station, neighborhoods to the north, the Midtown Greenway, and the surrounding community. It will improve connections between shared public parking facilities and nearby businesses that do not have parking but still have

Continued on next page.

BOMA Greater Minneapolis • January - March 2014 • Page 9

Emergency Services

Water Main BreaksSanitary & Storm Sewers

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Rapid Response Repairs 24/7

Interstate Companies651-765-0765

interstatepm.com

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customers and employees arriving by car. The project is at a central connection point between over 1,000 new units of housing built along the Midtown Greenway to the north and east.

Phase II intensifies the site by replacing a surface parking lot with a dense office building, expanded public gathering space, and improved placemaking. It will further energize the area by bringing hundreds of new jobs that support businesses, and improve public gathering space and connections that

will encourage additional investments nearby.

The site’s unique location in a desirable community, but with poor street visability, could have resulted in a less-than-ideal development, however, by creating a public space with connection-driven design, the project accommodates far more density and creates a more catalytic impact than a traditional approach.

The Art Park is a powerful environment that caters to a variety of interests and is

seen as a benefit to the tenants and community. Phase II builds upon the smaller-scale strategy in Phase I, and the impact is hoped to be far greater, potentially making a hotel a viable use in the area, which the community desires.

The project demonstrates that complex ownership, financing, and site layout can be overcome and result in great community-oriented projects. It has been enthusiastically supported by neighborhood organizations

such as LEHNA, CARAG, and the Greenway Coalition and recently was approved for entitlements by the Minneapolis Planning Commission.

Leasing efforts are underway. The project’s developer, The Ackerberg Group, hopes to begin construction in the summer of 2014, once an anchor tenant is secured. t

Market Success Drives MoZaic Phase IIContinued from previous page.

Page 10 • January - March 2014 • BOMA Greater Minneapolis

Rediscovering the Past:How 3D Laser Scanning is Changing the Way We View Historic LandmarksBy Tammy RavineCrane Engineering

What does South Dakota’s famous Mount Rushmore have in common with Minnesota’s Mill City Museum? Both recently underwent cutting edge

3D laser scanning technology, a new tool in the conservation and preservation of historic landmarks. As explained in this month’s National G e o g r a p h i c magazine, the tool was used to literally re-create Mount Rushmore. In 2010 imaging specialist with high speed 3D laser scanners covered nearly every inch of the surface, a first step in making an identical 3D model.* Closer to home, Crane Engineering Building Science

partnered with the Minnesota Historical Society to provide a 3D laser scan of its historic Mill City Museum.

For historic preservation projects, 3D laser scanning provides high definition images and data for exact site documentation and preservation. Laser scanning is especially useful for the preservation of historic buildings and landmarks, where no existing or accurate drawings may exist. The existing conditions of the space at that moment in time can be fully documented in a point cloud and

once the data is captured, it can be stored and used for any future rehabs. A point cloud is made up of millions of extremely accurate data points, all put together to create a highly detailed three-dimensional image. Point clouds can be layered on top of proposed models or Revit drawings, or, if no formal drawings exist, over previous 3-D laser scans, allowing engineers to check for inconsistencies or changes in the structure. As with the Mount Rushmore project, Crane Engineering Building Science utilized 3D laser technology to create a digital record of the structure. By digitally documenting historic structures like the Mill City Museum, we are preserving the building for years to come.

t

*Source, December 2013 National Geographic.

3D Laser Scanning in progress by Crane Engineering.

Point cloud image of Mill City Museum completed by Crane Engineering.

Point cloud image of Mill City Museum.

BOMA Greater Minneapolis • January - March 2014 • Page 11

By Kevin LewisBOMA Executive Director

Ready, Set, Here We Go For 2014!!

Wh i l e

many people reflect back

over the past year, BOMA is revving up for an exciting 2014! At last we pause to look back and celebrate our accomplishments over the past year; it’s time to rev up what is coming our way in 2014. In sort of a PTI (Pardon the Interruption) mode as seen on ESPN, here is what is in the queue for BOMA Greater Minneapolis in the next 12 months:

• Beginning in January, we will be introducing our new e-newsletter full of information on all of our upcoming events and will also include timely and pertinent articles on those issues affecting our industry.

• With a new Mayor and seven new City Council Members, our staff, the Government Affairs Committee and McGrann Shea will spearhead an effort to engage quickly with the newly elected to bring them up to speed on BOMA’s mission, value

and issues as it relates to the City of Minneapolis, and to maintain a positive working relationship.

• The first ever Best of BOMA (BOB!) will take place on February 13. Yes, it will be a fun evening of camaraderie for all, but more importantly, it will afford us the opportunity to truly recognize those BOMA members that have invested time and energy to make our organization the success it is. And don’t forget the TOBY’s will be acknowledged as well. I hope you will be able to attend.

• Immerse ourselves in the Nicollet Mall refurbishing issue. We are undeniably supportive of keeping this important asset fresh and functional to all users. The important concern is how much bonding will the City receive from the State and how will the remaining balance be paid for.

• Other items of note include the MLB All-Star Game, the opening of the Target Station, the debut of the Green Line connecting Minneapolis to Saint Paul and the demolition

and initial construction of the new Vikings stadium

• And of course food trucks. Will our efforts, in tandem with those affected restaurants that serve as tenants to our members, find a common ground with the City to amend the current ordinance to provide a fair and equitable solution to the problem?

All of these activities are just a portion of what is in store for BOMA in 2014. Add our monthly programs, committee meetings, educational programs, social events, golf tournament and Resource Fair and you see where our plate is filling up.

Here’s to a fun and exciting 2014!

121 South 8th Street, Suite 610Minneapolis, MN 55402

President’s MessageBy Jon Kuskie

Happy New Year to all fellow BOMA Greater Minneapolis members!

I hope you have all enjoyed your holidays, or at least recovered from them, and have started your year with a sense of fresh optimism for good things to come. I always promise to lose 20 pounds each January, and inevitably I am disappointed as my sweet tooth intervenes. However 2013 was the first year in many to show personal gains in the right direction, and hopefully something to build on in 2014. It feels similar to our industry as there is some good foundation from 2013 to build good success this coming year.

We have a tremendous amount of positive building going on in the next several weeks including the upcoming BOB celebration on February 13th. While preparations have been underway for a number of months, the most significant details are being accomplished as you read this letter. The entire BOB committee is building an amazing foundation by which future events will be able to held celebrating the best in our industry, and I cannot thank that group enough for their tireless hours dedicated to what will be one fantastic event!

Another aspect that makes our BOMA so strong is the constructive feedback we receive from all of our members regarding the

services provided and advocacy accomplished, which allows us to consistently adjust for the better. To that end, I urge each of our Members to participate in the upcoming Member Survey later this spring. The Board of Directors and the BOMA Staff truly need to hear your views on the good things being done, and we need to hear the constructive criticisms so we can improve.

In response to some of the membership feedback, we are now moving forward with a once a week electronic communique and publishing the printed newsletter quarterly. This is being done primarily to reduce the paper used to print newsletters, provide important communications timelier, and to reduce the overall number of emails you get on a weekly basis.

Let’s try it out this year, and please give us your feedback in the upcoming member survey.

Best wishes to you for a healthy and successful 2014!