west trax sap kpi of the month december 2013
TRANSCRIPT
West Trax SAP KPI Of The Month - December 2013
Average degree of standardisation
in the telecommunications industry = 56%
Standard software such as SAP is at its most productive when the available standard functionality
is used as optimally as possible. Custom solutions should only be resorted to when they deliver a
significant competitive advantage or when standard functionality cannot meet the requirements of
the business.
The KPI of the month for December highlights the level of standardisation in the SAP systems
analysed in the telecommunications sector at 56%. This benchmark is based on 56 system
analyses.
i.e. On average 56% of the programs used in the systems in the telecommunications sector were
standard programs or transactions. The remainder were custom code, third party products or
legacy programs. The Measured Best Practice (MBP) value recorded was 81.8%. The Measured
Worst Case (MWC) was just 32.3%. The wide variation in benchmark values between MWC and
MBP suggests that many systems contain untapped potential to significantly increase
standardisation.
Most of the systems analysed by West Trax show significant underutilisation of major functional
components that are currently available in the systems and are incurring SAP license and
maintenance charges. Redundant or inefficiently used custom code, underutilised standard
potential and a lack of awareness of available standard functionality all inflate the already
substantial costs associated with SAP system operations and projects.
Many organisations continue to support extensively customised systems or are burdened with
substantial overheads due to redundant custom code. As a result the business advantages and
added-value expected from their strategic investments in SAP are often unrealised. The
consequences include lower productivity, increased costs, reduced profitability, compliance
exposures and customer dissatisfaction.
To find out how your SAP systems measure up against these benchmarks please email
[email protected] or visit http://www.westtrax.com/kpi-ssc.html