wellbeing & why space matters - iowa … & why space matters * confidential for internal use...

28

Upload: dothuy

Post on 20-Mar-2018

214 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: WELLBEING & WHY SPACE MATTERS - Iowa … & WHY SPACE MATTERS * Confidential for internal use only PHYSICAL MENTAL SOCIAL. THE CHANGING NATURE OF WORK 20th Century Workstyle Linear
Page 2: WELLBEING & WHY SPACE MATTERS - Iowa … & WHY SPACE MATTERS * Confidential for internal use only PHYSICAL MENTAL SOCIAL. THE CHANGING NATURE OF WORK 20th Century Workstyle Linear

WELLBEING

& WHY SPACE MATTERS

* Confidential for internal use only

MENTALPHYSICAL SOCIAL

Page 3: WELLBEING & WHY SPACE MATTERS - Iowa … & WHY SPACE MATTERS * Confidential for internal use only PHYSICAL MENTAL SOCIAL. THE CHANGING NATURE OF WORK 20th Century Workstyle Linear

THE CHANGING NATURE OF WORK

20th Century Workstyle

Linear flow and a

hierarchical structure

21th Century Workstyle

Complex flow and a

networked structure

* Confidential for internal use only

Page 4: WELLBEING & WHY SPACE MATTERS - Iowa … & WHY SPACE MATTERS * Confidential for internal use only PHYSICAL MENTAL SOCIAL. THE CHANGING NATURE OF WORK 20th Century Workstyle Linear

THE CHANGING NATURE OF WORK

PROCESS CENTRIC PEOPLE CENTRIC

* Confidential for internal use only

Page 5: WELLBEING & WHY SPACE MATTERS - Iowa … & WHY SPACE MATTERS * Confidential for internal use only PHYSICAL MENTAL SOCIAL. THE CHANGING NATURE OF WORK 20th Century Workstyle Linear

PEOPLE 82%

THE BUSINESS CASE

TECHNOLOGY 10%

PLACE 5%

* Confidential for internal use only

Page 6: WELLBEING & WHY SPACE MATTERS - Iowa … & WHY SPACE MATTERS * Confidential for internal use only PHYSICAL MENTAL SOCIAL. THE CHANGING NATURE OF WORK 20th Century Workstyle Linear

ENGAGEMENT ATTRACT/RETENTION NATURE LEARNING

CASUAL HEALTHCARE COSTS PRODUCTIVITY BELONGING

DAYLIGHT CHOICE & FLEXIBILITY SOCIAL WELLBEING ABSENTEEISM

ALWAYS ON GENERATIONAL PREFERENCES INNOVATION

PHYSICAL WELLNESS VISIBILITY & TRANSPARENCY ACTIVE

ENGAGING FOCUS CULTURE & PURPOSE MENTAL WELLBEING

NATURE LEARNING ENGAGEMENT ATTRACT/RETENTION

PRODUCTIVITY BELONGING ALWAYS ON GENERATIONAL PREFERENCES

CHOICE & FLEXIBILITY INNOVATION CASUAL DAYLIGHT SOCIAL WELLBEING

ACTIVE ENGAGING FOCUS PHYSICAL WELLNESS MENTAL WELLBEING

HEALTHCARE COSTS ABSENTEEISM VISIBILITY & TRANSPARENCY

BELONGING LEARNING ENGAGEMENT ALWAYS ON NATURE

GENERATIONAL PREFERENCES CULTURE & PURPOSE CASUAL

FOCUS BELONGING ABSENTEEISM CHOICE & FLEXIBILITY

WELLBEING MATTERSVIDEO LINK

click here

Page 7: WELLBEING & WHY SPACE MATTERS - Iowa … & WHY SPACE MATTERS * Confidential for internal use only PHYSICAL MENTAL SOCIAL. THE CHANGING NATURE OF WORK 20th Century Workstyle Linear

Buildings 40 Years,

Interiors 10 Years,

Business 3 Years

Gen Y 75%

by 2025

Shifts 1.5 years

2/3 have not kept pace50% of recruits say work place

impacts decision50% of work outside workspace

70% not fully engaged

Happy employees stay 2x as long

20% more engaged

when better

balance

50% of work outside workspace

* Confidential for internal use only

Page 8: WELLBEING & WHY SPACE MATTERS - Iowa … & WHY SPACE MATTERS * Confidential for internal use only PHYSICAL MENTAL SOCIAL. THE CHANGING NATURE OF WORK 20th Century Workstyle Linear

PRIMARY DRIVERS IN USATop 3 Primary Drivers of Wellbeing Programs in the USA

SOURCE: Buck Consultants

1) Reduce Healthcare Costs

2) Increase Productivity

3) Reduce Absenteeism

?

Employee Wellbeing

Programs

Page 9: WELLBEING & WHY SPACE MATTERS - Iowa … & WHY SPACE MATTERS * Confidential for internal use only PHYSICAL MENTAL SOCIAL. THE CHANGING NATURE OF WORK 20th Century Workstyle Linear

IMPACT OF EMPLOYEE ENGAGEMENT

SOURCE: Gallup

50 5040 30 20 10 0 10 20 4030

+ 22% Profitability

+ 21% Productivity

- 37% Absenteeism

- 45% Turnover

* Confidential for internal use only

Page 10: WELLBEING & WHY SPACE MATTERS - Iowa … & WHY SPACE MATTERS * Confidential for internal use only PHYSICAL MENTAL SOCIAL. THE CHANGING NATURE OF WORK 20th Century Workstyle Linear

EMPLOYEE ENGAGEMENT70% of the workforce population is not fully engaged

26% 44% 30%

$1,300,000 $2,200,000 $1,500,000

SOURCE: Gallup

70%

Page 11: WELLBEING & WHY SPACE MATTERS - Iowa … & WHY SPACE MATTERS * Confidential for internal use only PHYSICAL MENTAL SOCIAL. THE CHANGING NATURE OF WORK 20th Century Workstyle Linear

* Confidential for internal use only

WORK/LIFE BALANCEBalancing work and home demands

Page 12: WELLBEING & WHY SPACE MATTERS - Iowa … & WHY SPACE MATTERS * Confidential for internal use only PHYSICAL MENTAL SOCIAL. THE CHANGING NATURE OF WORK 20th Century Workstyle Linear

THE CHANGING NATURE OF SPACEThree Aspects of Wellbeing

MENTALPHYSICAL SOCIAL

* Confidential for internal use only

Page 13: WELLBEING & WHY SPACE MATTERS - Iowa … & WHY SPACE MATTERS * Confidential for internal use only PHYSICAL MENTAL SOCIAL. THE CHANGING NATURE OF WORK 20th Century Workstyle Linear

DAYLIGHT

* Confidential for internal use only

Page 14: WELLBEING & WHY SPACE MATTERS - Iowa … & WHY SPACE MATTERS * Confidential for internal use only PHYSICAL MENTAL SOCIAL. THE CHANGING NATURE OF WORK 20th Century Workstyle Linear

ACTIVE

* Confidential for internal use only

Page 15: WELLBEING & WHY SPACE MATTERS - Iowa … & WHY SPACE MATTERS * Confidential for internal use only PHYSICAL MENTAL SOCIAL. THE CHANGING NATURE OF WORK 20th Century Workstyle Linear

NATURE

* Confidential for internal use only

Page 16: WELLBEING & WHY SPACE MATTERS - Iowa … & WHY SPACE MATTERS * Confidential for internal use only PHYSICAL MENTAL SOCIAL. THE CHANGING NATURE OF WORK 20th Century Workstyle Linear

GROUP WORK

* Confidential for internal use only

Page 17: WELLBEING & WHY SPACE MATTERS - Iowa … & WHY SPACE MATTERS * Confidential for internal use only PHYSICAL MENTAL SOCIAL. THE CHANGING NATURE OF WORK 20th Century Workstyle Linear

VISIBILITY & TRANSPARENCY

* Confidential for internal use only

Page 18: WELLBEING & WHY SPACE MATTERS - Iowa … & WHY SPACE MATTERS * Confidential for internal use only PHYSICAL MENTAL SOCIAL. THE CHANGING NATURE OF WORK 20th Century Workstyle Linear

FOCUS

* Confidential for internal use only

Page 19: WELLBEING & WHY SPACE MATTERS - Iowa … & WHY SPACE MATTERS * Confidential for internal use only PHYSICAL MENTAL SOCIAL. THE CHANGING NATURE OF WORK 20th Century Workstyle Linear

CHOICE

* Confidential for internal use only

Page 20: WELLBEING & WHY SPACE MATTERS - Iowa … & WHY SPACE MATTERS * Confidential for internal use only PHYSICAL MENTAL SOCIAL. THE CHANGING NATURE OF WORK 20th Century Workstyle Linear

KNOWLEDGE SHARE

* Confidential for internal use only

Page 21: WELLBEING & WHY SPACE MATTERS - Iowa … & WHY SPACE MATTERS * Confidential for internal use only PHYSICAL MENTAL SOCIAL. THE CHANGING NATURE OF WORK 20th Century Workstyle Linear

INFORMAL

* Confidential for internal use only

Page 22: WELLBEING & WHY SPACE MATTERS - Iowa … & WHY SPACE MATTERS * Confidential for internal use only PHYSICAL MENTAL SOCIAL. THE CHANGING NATURE OF WORK 20th Century Workstyle Linear

BELONGING

* Confidential for internal use only

Page 23: WELLBEING & WHY SPACE MATTERS - Iowa … & WHY SPACE MATTERS * Confidential for internal use only PHYSICAL MENTAL SOCIAL. THE CHANGING NATURE OF WORK 20th Century Workstyle Linear

CULTURE & PURPOSE

* Confidential for internal use only

Page 24: WELLBEING & WHY SPACE MATTERS - Iowa … & WHY SPACE MATTERS * Confidential for internal use only PHYSICAL MENTAL SOCIAL. THE CHANGING NATURE OF WORK 20th Century Workstyle Linear

ENGAGEMENT ATTRACT/RETENTION NATURE LEARNING

CASUAL HEALTHCARE COSTS PRODUCTIVITY BELONGING

DAYLIGHT CHOICE & FLEXIBILITY SOCIAL WELLBEING ABSENTEEISM

ALWAYS ON GENERATIONAL PREFERENCES INNOVATION

PHYSICAL WELLNESS VISIBILITY & TRANSPARENCY ACTIVE

ENGAGING FOCUS CULTURE & PURPOSE MENTAL WELLBEING

NATURE LEARNING ENGAGEMENT ATTRACT/RETENTION

PRODUCTIVITY BELONGING ALWAYS ON GENERATIONAL PREFERENCES

CHOICE & FLEXIBILITY INNOVATION CASUAL DAYLIGHT SOCIAL WELLBEING

ACTIVE ENGAGING FOCUS PHYSICAL WELLNESS MENTAL WELLBEING

HEALTHCARE COSTS ABSENTEEISM VISIBILITY & TRANSPARENCY

BELONGING LEARNING ENGAGEMENT ALWAYS ON NATURE

GENERATIONAL PREFERENCES CULTURE & PURPOSE CASUAL

FOCUS BELONGING ABSENTEEISM CHOICE & FLEXIBILITY

WELLBEING

SPACE MATTERSVIDEO LINK

click here

Page 25: WELLBEING & WHY SPACE MATTERS - Iowa … & WHY SPACE MATTERS * Confidential for internal use only PHYSICAL MENTAL SOCIAL. THE CHANGING NATURE OF WORK 20th Century Workstyle Linear

WELLBEING MATTERS

* Confidential for internal use only

Page 26: WELLBEING & WHY SPACE MATTERS - Iowa … & WHY SPACE MATTERS * Confidential for internal use only PHYSICAL MENTAL SOCIAL. THE CHANGING NATURE OF WORK 20th Century Workstyle Linear

ENGAGEMENT ATTRACT/RETENTION NATURE LEARNING

CASUAL HEALTHCARE COSTS PRODUCTIVITY BELONGING

DAYLIGHT CHOICE & FLEXIBILITY SOCIAL WELLBEING ABSENTEEISM

ALWAYS ON GENERATIONAL PREFERENCES INNOVATION

PHYSICAL WELLNESS VISIBILITY & TRANSPARENCY ACTIVE

ENGAGING FOCUS CULTURE & PURPOSE MENTAL WELLBEING

NATURE LEARNING ENGAGEMENT ATTRACT/RETENTION

PRODUCTIVITY BELONGING ALWAYS ON GENERATIONAL PREFERENCES

CHOICE & FLEXIBILITY INNOVATION CASUAL DAYLIGHT SOCIAL WELLBEING

ACTIVE ENGAGING FOCUS PHYSICAL WELLNESS MENTAL WELLBEING

HEALTHCARE COSTS ABSENTEEISM VISIBILITY & TRANSPARENCY

BELONGING LEARNING ENGAGEMENT ALWAYS ON NATURE

GENERATIONAL PREFERENCES CULTURE & PURPOSE CASUAL

FOCUS BELONGING ABSENTEEISM CHOICE & FLEXIBILITY

DISCUSSION

Page 27: WELLBEING & WHY SPACE MATTERS - Iowa … & WHY SPACE MATTERS * Confidential for internal use only PHYSICAL MENTAL SOCIAL. THE CHANGING NATURE OF WORK 20th Century Workstyle Linear

To learn more on wellbeing, Holistic

Ergonomics or other research resources

Knoll can provide, visit knoll.com/research

Subscribe to Knoll E-News

@knoll_inc

linkedin.com/company/knoll

facebook.com/knollinc

STAY CONNECTED WITH KNOLL

saxtoninc.com/blog

@saxton_inc

linkedin.com/company/saxton-inc

facebook.com/saxtoninc

STAY CONNECTED WITH SAXTON

* Confidential for internal use only

Page 28: WELLBEING & WHY SPACE MATTERS - Iowa … & WHY SPACE MATTERS * Confidential for internal use only PHYSICAL MENTAL SOCIAL. THE CHANGING NATURE OF WORK 20th Century Workstyle Linear

STATS AND SOURCES

• CEB Blogs; Andrew Horne; 2013; If You Think IT Can Ignore Knowledge Workers, Think Again

• EY, Global generations; 2015; A Global Study On Work-life Challenges Across Generations

• Forbes; 2012; Make More Money by Making Your Employees Happy

• Gallup; 2017; State of the American Workplace

• Gallup; 2010; The Business Case for Wellbeing

• Gensler; 2017; Design Forecast 2017 – The Future of Design in Experience

• Gensler; 2016; U.S. Workplace Survey 2016

• Gensler; 2016; Design Forecast 2016 – Designing the world of 2025

• Globoforce; 2013; 5 Tips to Create Happier Employees

• Knoll Workplace Research; 2010; Generational Preferences: A Glimpse into the Future Office

• Knoll Workplace Research; 2016; Immersive Planning, From Research to Realization: An Experience-Based Workplace

• Knoll Workplace Research; 2014; What's Good for People? Moving From Wellness to Wellbeing

• Knoll Workplace Research; 2017; What’s Mine is Yours is Ours, Planning for the New Experience-Based Workspace

• Kotter, J. P.; 2008; Corporate Culture and Performance

• Microsoft News Center

• Net Impact; 2012; Talent Report: What Workers Want in 2012

• PWC, Millennials at work, Reshaping the workplace, 2011

• San Francisco Human Resources; 2012; Does Work Environment Impact Employee Satisfaction?

• Sodexo 2013 Workplace Trends; 2013

• Steelcase; 2014; Wellbeing, A Bottom Line Issue. How Feeling Good at Work Drives Business Performance

• TCN Worldwide; 2011

• WorkDesignMagazine; 2014; Designing the Workplace, Strategically

• World Green Building Council; Workplace Productivity & Health