Welcome

Tuesday 11th October 2011

Welcome

• New Members

– CashStar– Giftango Corporation– Pockit– SVM Europe

• Guests– Laithwaites

New Executive

Name Company

Kevin Lake Countdown PR & Website Int’l Development

John Bohan M&S PR & Website Finance

Siobhan Moore Salans Regulation Fraud

Diane Jackson CPI M’ship Development Research

Denise Porter Treatme.net M’ship Development Internal Comms

Tony Rich Halfords Fraud Social Events

Bill Alexander Red Letter Days Finance Internal Comms

Wayne Harrington Edenred Regulation Social Events

Steve Bradbery Ceridian SVS Conference Research

Social Media – Why use it in Prepaid Gifts?

Matt Sullivan

Publisher Promotional Marketing Magazine & Producer, Social Marketing 2011

UKGCVA PR Strategy

Nick Bolshaw and Holly Tyzack

Rostrum PR

Top 150 PR agency (PR Week, 2011)

Sector specialists

‘Fully outsourced’ approach

Thought leadership & content

Results-driven

Fast Facts

PR & media relations

Digital & social

Content & research

7 first steps...

1. Media workshops, training & messaging2. PR attendance at member meetings3. Press releases, articles and case studies4. Editorial calendar targeting – don’t drop the ball5. Maximise research 6. Structured programme of media briefings7. Conference speaker slots, awards & event

support

PR Workshop

What publications would you most like PR to target?

Social Media?

Quantity vs quality?

Measurement & evaluation?

Annual General Meeting

Andrew JohnsonDirector General

2010/11 Year End Accounts2011/12 Budget

Sarah Taylor

Accountant

2010/11 End of Year Accounts£'000s Revenue Expenditure

2011 2010 2011 2010Membership Subscriptions

Annual Fee 143.7 132.1Ernst & Young 28.0 28.4 29.4 36.9

Social Events 2.8 3.3 1.4 3.3

Conference 90.8 -0.5 84.5

Market Research 3.0 33.8 11.9 26.6

Secretariat Fees 62.0 62.0

P.R 24.0 24.0

Other Promotional Costs - website etc 15.7 13.0

Members Meetings 11.7 16.9

Bad Debt 8.5 3.1

Other 7.7 14.5

TOTAL 177.5 288.4 171.8 284.8

Profit / (Loss) 5.7 3.6

2011/12 Budget

Additional profit over last year is driven by increased member income

£'000sRevenue Expenditure

Membership SubscriptionsAnnual Fee 149.0Ernst & Young 28.0 35.0

Social Events 0.0 0.0

Conference

Market Research

Secretariat Fees 64.2

P.R 24.0

Other Promotional Costs - website etc 15.7

Members Meetings 17.3

Bad Debt 0.0

Other 9.2

TOTAL 177.0 165.4

Profit / (Loss) 11.6

Constitution Changes

5. All voting, for each of the vacant posts will be “first past the post” (highest number wins), indicated by a single cross. 6. Where a vote is necessary for both Issuer vacancies and Service vacancies those candidates with the highest votes will win the vote. If one vacancy could go to either an Issuer or Service member a separate vote may be required to fill this vacancy. The candidate with the highest vote wins, if the highest polling candidate has already secured a vacancy as the highest polling Issuer or Service member then the next highest candidate wins. 7. Each Issuer and Service member will have the same number of votes as per vacant posts, (i.e. 3 vacant posts = 3 votes). 8. In the event of 10+ nominations being voted for and the 9th and 10th nominations have the same number of votes, the decision for post 9 will be made by the toss of a coin by an impartial member at the next full UK Gift Card & Voucher Association meeting.

Constitution currently states:

Constitution Changes

5. All voting, for each of the vacant posts will be “first past the post” (highest number wins), indicated by a single cross. 6. Where a vote is necessary for both Issuer vacancies and Service vacancies those candidates with the highest votes will win the vote. If one vacancy could go to either an Issuer or Service member a separate vote may be required to fill this vacancy. The candidate with the highest vote wins, if the highest polling candidate has already secured a vacancy as the highest polling Issuer or Service member then the next highest candidate wins. 7. Each Issuer and Service member will have the same number of votes as per vacant posts, (i.e. 3 vacant posts = 3 votes). 8. In the event of 10+ nominations being voted for and the 9th and 10th nominations have the same number of votes, the decision for post 9 will be made by the toss of a coin by an impartial member at the next full UK Gift Card & Voucher Association meeting.

5. All voting, for each of the vacant posts will be “first past the post” (highest number wins). Each candidate will be scored from 1 to x (x being the total number of candidates in the ballot). 6. Where a vote is necessary for both Issuer vacancies and Service vacancies those candidates with the highest votes will win the vote. If one vacancy could go to either an Issuer or Service member a separate vote may be required to fill this vacancy. The candidate with the highest vote wins, if the highest polling candidate has already secured a vacancy as the highest polling Issuer or Service member then the next highest candidate wins. 7. Each Issuer and Service member will have the same number of votes as per vacant posts, (i.e. 3 vacant posts = 3 votes). 8. In the event of a tie for the last vacancy the position goes to the candidate achieving the highest number of the top scores. E.g. if the top score is 8, then the candidate with the highest number of 8’s gets the place. If neither candidate scored any 8’s then it goes to 7’s, then 6’s etc.

Constitution currently states:

Proposed change:

Membership2011 Membership• 72 Members

– 37 Issuer Members– 35 Service Members

– 18 members who have yet to pay

2010 Membership• 64 Members

– 35 Issuer Members

– 29 Service Members

Annual General MeetingAny Other Business?

UKGCVA Strategic Plan

Andrew JohnsonDirector General

Round Tables

Gift Card Design,

Print & Despatch

•15 November (Bracknell) or•17 January (pre-social event, London)

•10am to 12 noon

Gift Voucher Design,

Print & Despatch

•15 November (Bracknell) or•17 January (pre-social event, London)

•2pm to 4pm

Objective:First of a series of roundtables to identify best practice in our industry, aid members learning and understanding of a particular element in the market and as an opportunity to network in a smaller group

Events CalendarDate Event Time Location6 October 2011 Prepaid Awards

 6.45pm – 1am Royal Courts of Justice, London

7 October 2011 B2B Research Project Group Meeting 

10.30am –12.30pm Regus, Holborn Gate, London

10 October 2011 Giftango Drinks Reception  

5pm – 8pm Browns Courtrooms, London

11 October 2011 Member Meeting 

9am – 4pm ICO Conference Centre, London

15 November 2011 Round Tables:Gift Card Design, Print and DispatchGift Voucher Design, Print and Dispatch

 10am – 12pm2pm – 4pm

TBC

30 November 2011 Executive Meeting 

2pm – 5pm BRC, London

24 January 2012 Executive Meeting 

2pm – 5pm BRC, London

17 January 2012 Round Tables:Gift Card Design, Print and DispatchGift Voucher Design, Print and Dispatch

 10am – 12pm2pm – 4pm

TBC

17 January 2012 Social Event – Bowling 

  All Star Lanes

8 February 2012 Member Meeting 

  ICO Conference Centre, London

20 March 2012 Annual Conference 

  Park Plaza Hotel, London

27 March 2012 Executive Meeting 

2 – 5pm BRC, London

22 May 2012 Executive Meeting 

2 – 5pm BRC, London

20 June 2012 Member Meeting 

  ICO Conference Centre, London

2 July 2012 Social Event – Windsor Races 

4.30 – late Windsor

19 July 2012 Executive Meeting 

2 – 5pm BRC, London

25 September 2012 Executive Meeting 

2 – 5pm BRC, London

13 November 2012 Member Meeting 

2 – 5pm TBC

13 November 2012 Christmas Social Event following member meeting   TBC

B2B Research

• Research Project Group recommend:– Ask all Issuer members

• What % & value of their business today is in each sector below

• What that % was 2 years ago

• Sectors:– Incentive & Reward (Employee)– Sales Promotion (Customer)– Employee Benefits & Discounts– Insurance Replacement– Savings Clubs– Legislative

B2B Research

• For retailers & leisure members:– How much business is:

• Via Agents

• Direct

B2B Research

• This will give the results for the first part of the project:– How has the B2B business mix changed in the last

2 years– Which sectors are the most lucrative?

• This will inform the next steps

• B2B research group is open to all members, next meeting before Christmas

Conference 2012

Andrew JohnsonDirector General

Conference

• What subjects would you like the agenda to cover?

• Who would you like to hear speak?

• Who would make a great opening speaker?

• What workshops would you like to attend the afternoon before?

• Who would you like to meet at the exhibition?

• Any other ideas?

Digital Gift Cards, E-Vouchers & SMS

Marcell King – Giftango

Simon Herron – CashStar

Ajay Sethi – PrePay Solutions

Clive Williams – Transaction Wireless