+1.888.665.8640 +1.404.490.4220 support@ucanytime.com www.ucanytime.com

CONNECTING THE WORLDMobility. Compatibility. Simplicity.

Congratulations and welcome to your hosted Video as a Service (VaaS) powered by Avaya Scopia® video conferencing solution. A virtual video meeting room has been created for you and we would like to help you familiarize yourself with the service so you can quickly and easily take advantage of all that it has to offer.

Within this document you will find all of the resources you need to get going. Links to various supporting documents will allow you get familiar with features and capabilities of your videoconferencing solution. Make your virtual room your very own 24X7 personal video meeting place.

Welcome to the World of Video Conferencing!

Help Desk Support

If immediate attention is required, please dial the help desk support number listed below to speak with a customer support technician.

Technical Support Services (Help Desk) U.S. Toll-Free Number +1.888.665.8640 or +1.404.490.4220

Email: support@ucanytime.com / Website: www.ucanytime.com

+1.888.665.8640 +1.404.490.4220 support@ucanytime.com www.ucanytime.com

CONNECTING THE WORLDMobility. Compatibility. Simplicity.

Welcome to the World of Video Conferencing!

What Do I Need to Get Started?Below are active links to all the varying support documentation to help get you started. Please click any of the following links to provide more information regarding your Avaya Scopia virtual rooms.

Quick Start and User Guides, Recommendations and Requirements

Scopia Webcam, Speakerphone and Headset RecommendationsHD Webcams and echo cancelling USB speakerphones or headsets can drastically improve your meeting experience: http://specs.ucanytime.com/Recommended_Webcams_Speakerphones_and_Headsets.pdf

Scopia Desktop and Scopia Mobile Minimum Hardware RequirementsGood hardware assures good results and provides the most feature rich experience: http://specs.ucanytime.com/Scopia_Hardware_Requirements.pdf

Scopia Desktop Quick Start Guide http://specs.ucanytime.com/Scopia_Desktop_Quick_Reference_Card.pdf

Scopia Mobile User Guidehttp://specs.ucanytime.com/Scopia_Mobile_User_Guide.pdf

Scopia Mobile for iPhone – Quick Reference Guidehttp://specs.ucanytime.com/Scopia_Mobile_iPhone_v2_Quick_Ref_Card_.pdf

Scopia Mobile for iPad – Quick Reference Guide:http://specs.ucanytime.com/Scopia_Mobile_iPad_v2_quick_ref_card.pdf

Scopia Best Practices

Be sure to check your audio and video settings before calls – Consult the Best Practice Guide

When you join a Scopia call, you’re un-muted to start. It’s best to mute your microphone when not actively speaking. Alternatively your meeting room can be configured so that all participants enter muted by default.

+1.888.665.8640 +1.404.490.4220 support@ucanytime.com www.ucanytime.com

CONNECTING THE WORLDMobility. Compatibility. Simplicity.

Welcome to the World of Video Collaboration-2013 - V02-11/2013

Welcome to the World of Video Conferencing!

Scopia Video TutorialsPlease watch the following video tutorials which will help you to familiarize yourself with the Scopia Desktop and Scopia Mobile Videoconferencing Solution.

Scopia Desktop – Quick Start Guidehttp://www.youtube.com/watch?feature=player_detailpage&v=yElw2mA915s

Radvision Scopia Desktop – What is it?http://www.youtube.com/watch?v=340mPC8wtbw&feature=player_detailpage

Radvision Scopia Mobile – Quick Starthttp://www.youtube.com/watch?v=ElBlRZxIWrM&feature=player_detailpage

RV Scopia Mobile V3 – iPhonehttp://www.youtube.com/watch?v=gPx51VAu9GM&feature=player_detailpage

RADVISION Scopia Mobile V3 Introductionhttp://www.youtube.com/watch?feature=player_detailpage&v=NuByvOukpz4

Scopia Technical SpecificationsScopia Service Descriptionhttp://specs.ucanytime.com/Scopia_Service_Description.pdf

Scopia Desktophttp://specs.ucanytime.com/Scopia_Desktop.pdf

Scopia Mobilehttp://specs.ucanytime.com/Scopia_Mobile.pdf

Scopia Management Softwarehttp://specs.ucanytime.com/Scopia_Management_Software.pdf

Scopia Pathfinder Firewall & NAT Traversal Solutionhttp://specs.ucanytime.com/Scopia_PathFinder_Firewall_NAT_Solution.pdf

Scopia Video Gateway for Microsoft Lynchttp://specs.ucanytime.com/Scopia_Video_Gateway_for_Microsoft_Lync.pdf

Scopia Client for download and offline installationalso useful in managed desktop environments: http://join.ucanytime.com/scopia/mt/gis/entry/pic/ClientInst.exe