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Welcome to the LGA Diversity and Inclusion Masterclass 20 February 2019 www.local.gov.uk Cllr Nikki Hennessy, Lancashire Fire and Rescue Authority and Member of the Fire Services Management Committee

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Page 1: Welcome to the LGA Diversity and Inclusion Masterclass and... · Welcome to the LGA Diversity and Inclusion Masterclass 20 February 2019 Cllr Nikki Hennessy, Lancashire Fire and Rescue

Welcome to the LGA Diversity

and Inclusion Masterclass

20 February 2019 www.local.gov.uk

Cllr Nikki Hennessy, Lancashire Fire and

Rescue Authority and Member of the Fire

Services Management Committee

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Background to today

Fire Services Management Committee

Diversity as a priority

Today’s speakers

www.local.gov.uk

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Diversity and inclusion in Fire

Services inspections

Lee Brathwaite

HMICFRS

Portfolio Support Officer

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This session will cover

• An introduction to HMICFRS

• People inspection methodology – values,

culture, fairness and diversity

• Graded judgments (what does ‘good’ look like?)

• Themes from tranche 1 inspections

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Introduction to HMICFRS

HMICFRS’ purpose

To promote improvements in fire & rescue

services to make everyone safer

HMICFRS’ role

HMICFRS independently assesses fire and

rescue services – in the public interest

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Our objectives

• Conduct informed, independent and

evidence-based inspections

• Work with others to promote improvements

in fire & rescue services

• Report our inspection findings in a clear and

compelling way

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Core Questions

• 1. How effective is the FRS at keeping people

safe and secure from fires and other risks?

• 2. How efficient is the FRS at keeping people

safe and secure from fires and other risks?

• 3. How well does the FRS look after its people?

25% of inspection activity will be focused on people

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Tranche 1 gradings

TRANCHE 1 Outstanding Good RI Inadequate

Effectiveness 0 10 4 0

Efficiency 0 8 5 1

People 0 3 10 1

TOTAL 0 21 19 2

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People methodology

How well does the FRS look after its people?

3.1 How well does the FRS

promote its values and

culture?

How well trained and skilled are

FRS staff?

3.3 How well does the FRS

ensure fairness and diversity?

How well does the FRS develop leadership and

capability?

3.1.3 How well do leaders demonstrate they model and

maintain the values the FRS expects of them?

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People methodology

How well does the FRS look after its people?

How well does the FRS promote

its values and culture?

How well trained and skilled are

FRS staff?

3.3 How well does the FRS

ensure fairness and diversity?

How well does the FRS develop leadership and

capability?

3.3.3 How well does the FRS identify and address

potential disproportionality in recruitment, retention, and

progression for staff with protected characteristics?

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Graded judgments

• The FRS has a values and behaviours statement that is understood

and demonstrated at all levels within the organisation.

• The FRS is exploiting opportunities to ensure that its workforce

reflects the community it represents and it promotes diversity at all

levels within the organisation

• The FRS promotes equality and diversity and engages with under-

represented groups in the workforce to resolve staff concerns and

ensure fair and open opportunities for all

• The FRS has an effective system to understand and remove the risk

of discrimination in recruitment and promotion processes …….

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Tranche 1 themes

• Staff dedication and commitment

• Mixed understanding and demonstration of

service values and behaviours

• Watch culture

• FRS workforce diversity – the numbers

• Positive action and focussed recruitment

• Understanding the benefits of workforce diversity

• Staff networks and steering groups

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Contact

Assistant Portfolio Director (People)

Lee Brathwaite:

[email protected]

or

Portfolio Support Officer (People)

Tamsin Morrall:

[email protected]

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Supporting your Fire Service

with the Diversity Agenda

Station Commander Samantha Samuels

Business Partner Tristan Dugdale-Pointon

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Why Diversity

• Legal case

• Moral case

• Business case

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• What we aspire to achieve

• What we have achieved

• Challenge you to influence

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WMFS People Strategy The Moral and Business Case

Flexible Workforce

Evolution Ready

Embed DICE

Reflective of Communities

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WMFS approach • Recruitment is just the start

• Sustaining Diversity

• Being bold

• Being open and transparent

• Its all connected

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The Role of Authority members

• Scrutiny

• Authority members representing your

communities

• Authority members bringing their own

diversity and experience

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Cornwall Fire, Rescue and Community Safety Service

Kathryn Billing – Creating an Inclusive Fire Authority.

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Introduction

• Kathryn Billing – Area Manager Service Delivery

Operations

• Cornwall Fire, Rescue and Community Safety

Service

• 123 Members of a Unitary Fire Authority

• Liberal Democrats (37) and Independent (30)

Combined – Conservative (46)

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Topics for discussion

• Why Diversity and Inclusion?

• An inclusive and diverse culture and why is it essential?

• The National agenda for the Fire Sector

• Examine barriers and challenges how to overcome them.

• Leading inclusion and diversity – its about YOU!

• Keep it simple its just about respect and humanity.

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What is and why do we need - Diversity?

• Diversity is what defines who we are….our differences

• We are all different! Diversity isn't just on the outside!

• Diversity of thinking, ways of working, ideas,

communication, resilience.

• Delivering the best Service for your communities

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What is and why do we need - Inclusion

• Everyone feels 100% comfortable to come to work

and/or to access our services, feeling 100% respected

and valued for being who they are.

• Open for Business research undertaken by Virgin, IBM

Google. Having an inclusive culture makes them 40%

more productive.

• An inclusive organisation will naturally provide a better

service with happier more effective people.

• Enables people to be the best they can be!

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The National Agenda

• Thomas review - culture

• National Fire Chiefs Council – People strategy

• Her Majesty’s Inspectorate of Constabulary and

Fire & Rescue Services (HMICFRS).

• Diversity and Inclusion is more than just numbers!

You will NEVER have a service which represents

everyone's difference, but it should be better than it

is!

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What are the barriers to a diverse and an

inclusive culture?

• Language

• Policies

• Conditions of service, duty Systems

• Facilities

• Unconscious bias

• Sub cultures

• Lived values

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Leading inclusion and promoting diversity.

• Leadership – at all levels – Role models.

• Ownership of inclusion and diversity - its what we

all do.

• Challenge – face to face discussions.

• Staff support and engagement groups.

• Staff involvement – shaping the service, positive

action, recruitment.

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How will you lead Diversity and Inclusion?

“I aim to provide leadership enabling a culture which

is open, where we all strive to learn, are able to

challenge each other, but welcomes change and

understands how to accept include and value

everyone's difference”.

Together we are the best we can be and provide

the best service we can to our communities.

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Date www.local.gov.uk

Discussing the Gender Pay Gap

within the Fire Service

Philip Bundy

Workforce Team, LGA

www.local.gov.uk

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Gender pay gap reporting

• Applies to public sector bodies with 250 or

more employees (wide definition, contract

‘personally to do work’, includes casuals) as of

31 March

• Includes fire and rescue authorities, although

where county is the employer, fire employees

will be reported in county figures together with

all county employees

www.local.gov.uk

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Gender pay gap reporting

• Work out hourly rate of pay for men and

women based on snapshot date using 31

March pay period e.g. if you pay monthly at

end of month, March pay used to calculate

hourly rate

• Prescriptive method for calculating pay and

hours

• Must report by following 30 March (so 31

March 17 figures reported by 30 March 18)www.local.gov.uk

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Gender pay gap reporting

• Difference in mean hourly rate of pay

• Difference in median hourly rate of pay

• Difference in mean bonus pay

• Difference in median bonus pay

• Proportion of male and female employees paid

bonus pay

• Proportion of male and female employees per

quartile pay bandswww.local.gov.uk

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Gender pay gap is not equal pay

• Equal pay: means that men and women in the

same employment performing equal work

must receive equal pay, as set out in the

Equality Act 2010.

• Gender Pay Gap: is the difference between

men’s and women’s average earnings across

an organisation or the labour market. It is

expressed as a percentage of men’s earnings.

www.local.gov.uk

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So what is the gap?

• Across the whole economy:

– Mean gap -12%, median gap -17.9%

• Local government (LGA calculations)

– Mean gap -6.8%, median gap -5%

• NHS

– Mean gap -23%

www.local.gov.uk

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Fire and rescue authorities

• Mean gap ranges from -25.5% to +1%

• Median gap ranges from -23.4% to -2%

• Proportionately more men in all pay quartiles

– Proportion of women in the top salary quartile

ranges from 24.6% to 2.9%

• Only small number of authorities reported

bonuses (treated CPD payments as bonuses)

www.local.gov.uk

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The gender pay gap isn’t about pay

• It’s really a measure, or sign, of wider gender

inequalities in the workplace

• Fire services reported overwhelmingly that the

reason for the gap is women are

underrepresented in senior and operational

roles

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Page 39: Welcome to the LGA Diversity and Inclusion Masterclass and... · Welcome to the LGA Diversity and Inclusion Masterclass 20 February 2019 Cllr Nikki Hennessy, Lancashire Fire and Rescue

Some possible solutions . . .

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What’s next?

• Next round of reporting 30 March 2019 (public

sector)

• Ethnicity pay reporting – government

consultation closed in January 2019

• www.local.gov.uk/workforce for info and

support (details to follow)

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QUESTIONS

[email protected]

https://www.local.gov.uk/gender-pay-gap

www.local.gov.uk

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AFSA Asian Fire Service Association

Diane Dunlevey

AFSA National Vice Chair

Co-author Smoke and Mirrors

Equality and Diversity Manager Staffordshire Fire and Rescue Service

Page 43: Welcome to the LGA Diversity and Inclusion Masterclass and... · Welcome to the LGA Diversity and Inclusion Masterclass 20 February 2019 Cllr Nikki Hennessy, Lancashire Fire and Rescue

Who are we?

• AFSA was formed in 2003 by four Asian firefighters from the London Fire

Brigade. Today AFSA represents 43 corporate members and 39/50 FRS’s

• We are an “inclusive” nationally recognised support group working to address

challenging issues around diversity and inclusion in two priority areas:

• service provision

• employment policy and practice

• The Association volunteers provide highly valued consultation services to

FRS’s, government and other stakeholders

• The Association works in partnership with a range of support groups and

national organisations

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In the community:

• Promoting fire safety and encourage people to consider getting involved with the

fire and rescue service. Equally we promote job opportunities

• Raising funds for charities locally, nationally and internationally

• Break down myths that may hinder fire safety messages, and pose barriers in

recruitment, reaching in the wider community

In the workplace:

• We work in partnership with the fire and rescue sector as a critical friend in the

promotion of a culture of Inclusion, respect and diversity

• We work to break down any possible barriers for the recruitment of Asian staff

• We work to increase staff awareness on the value of inclusion and diversity in the

work place, and in service delivery, by challenging myths that may exist about

Asian people, Asian culture and Asian Faiths

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• Our work includes comprehensive learning reports and

publications including:

• Faith and Community Guide Books

• Ramadan Booklet for employee, and community, engagement

• We publish, and contribute, our views on a wide range of

Government consultations

• We have recently presented Smoke and Mirrors to the Home

Office

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We are a “voice” striving to make a difference on through policy and

strategy development, practice and thinking

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Recognition of our good work

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Smoke and MirrorsKey Findings

• That diversity is an indispensable component of effective engagement with communities that a prevent and protect strategy requires

• Considerable evidence of service’s trying their best in an environment of limited wholetime FF recruitment compounded by overall workforce numbers decreasing

• Positive progress as a correlation with progressive leadership

• Reduced support from central Government

• The workforce profile variance of BAME staff in blue light services are comparable between FRS and Policing, but a significant under-representation exist in Ambulance staff profiling

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Recommendation 1

Engagement and building a compelling case for equality, diversity and inclusion - this would ensure that the FRS is conscious of the importance of inclusion, that FRSs understand and know how to build inclusion into their policies.

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Recommendation 2Workforce - undertaking positive action to recruit people from underrepresented groups to enter the FRS and develop leaders from underrepresented groups in order for them to be effective in senior roles.

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Recommendation 3Performance and systems alignment - ensuring equality, diversity and inclusion within the FRS is built into the architecture of the FRS regulatory and inspection regime. Ensuring evidence for success and the ability to measure performance is available.

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Diversity and Inclusion in Fire and Rescue

Services

Melanie Gillett

Workforce Reform and Industrial Relations

Fire Strategy & Reform Unit

Home Office

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The genesis of reform – ‘radical and ambitious’

package of reforms announced in May 2016

Chloë Dunnett

Head, Fire Strategy and Reform Unit

• Prime Minister (as Home Secretary) outlined her vision for

fire and rescue services in May 2016, reiterated by the

then Fire Minister (Rt Hon Brandon Lewis MP) in February

2017.

• Fire Minister (Rt Hon Nick Hurd MP) committed to support

‘continuous improvement’ of services.

• High level of ambition:

• “To make fire and rescue more accountable, more

effective and more professional than ever before . .

. . building on the great strides in prevention and

collaboration that fire and rescue services have

already made”. Theresa May, 2016

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Progress so far

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HMICFRS

First tranche of inspection reports published in December 2018.

Second tranche inspections happening as we speak.

All fire and rescue services will have been inspected and the reports will be published

by the end of 2019.

Fire Standards Board

Responsible for overseeing the identification, organisation, development and

maintenance of professional standards for fire and rescue services in England.

Key stakeholders including the National Fire Chiefs Council, the Home Office, the

Local Government Association and the Association of Police & Crime Commissioners.

Governance changes

Four Police, Fire and Crime Commissioners now in post.

Essex, Staffordshire, North Yorkshire and Northamptonshire.

New central website – Fire England

Created a new national website for fire and rescue in England - Fire England - with

the aim of the site being the ‘go to’ destination to access fire and rescue information.

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Workforce Reform

Government activity

Published independent ‘conditions of service review for fire and rescue

staff in England’ – The Thomas Review. (Nov 2016)

A targeted national awareness campaign to enhance diversity

A toolkit to overcome the retention and recruitment issues with the

on-call workforce https://oncallfire.uk/treadmill/

Publication of report following the independent inspection into Avon Fire

and Rescue Authority – recommendations on critical improvements to:

governance; managing change; and improving culture.

Sector led improvements

NFCC five year people strategy.

Flexible working patterns.

Maximising current recruitment opportunities to enhance diversity.

Sharing of best practice.

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Why do fire and rescue services need a diverse

workforce?

Chloë Dunnett

Head, Fire Strategy and Reform Unit

“Fire and rescue services need to understand the different needs and

priorities of the communities they serve. To do this, services need

diverse workforces.

Other benefits of diverse workforces include greater innovation and

better performance. It also leads to diversity of behaviour, where

employees with different personalities and backgrounds work in

different ways. This can improve decision making and service to the

public.

Services also need diverse workforces to develop talented future

leaders and transform services into modern public-sector

organisations”

HMICFRS - DEC 2018

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Diversity in fire and rescue services. Things are

changing - slowly

2017/18 Workforce Diversity Statistics

5.7 per cent (1,980) of firefighters were women in England in 2018. This

compares with 5.2 per cent in the previous year (1,832 in 2017). Since 2010 the

main cause in the increase in the proportion of female firefighters has been a

decrease in the number of male firefighters.

4.1 per cent (1,293) of firefighters were from an ethnic minority group in

England in 2018. This compares with 3.9 per cent in the previous year (1,255 in

2017). This has been caused by the number of white firefighters decreasing by a

greater rate than the number of firefighters from an ethnic minority group.

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We will be launching a National Awareness Campaign

58

Range of role models from all parts of

the community undertaking roles

across protection, prevention and

response.

Firefighter fitness booklet to guide and

advise those who may not think they

are suitable for the role of a firefighter.

Myth busting guide to dispel the myths

surrounding what the ‘average’

firefighter is or does.

What next?

Following a stakeholder event, where

we identified good practice and shared

experience, we are working on an

action plan

How can the awareness campaign

help you to continue the success?

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On-Call Firefighter recruitment portal

Research commissioned on barriers to recruitment

Two options for branding produced

HO/NFCC/Hampshire FRS - on-call awareness and recruitment website

To date there have been nearly 21,000 individual page views,, and over 2,000 expressions

of interest going to recruiting fire and rescue services (1000 of those EOI were during on-

call awareness week)

60% of the individual page views were from mobile devices…….what can we learn from

this?

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What next?

60

Fire Standards Board

Commitment to create a coherent and comprehensive set of professional standards.

Chair and Vice-Chair appointed and first meeting to be held on 1 February.

The Fire Standards Board may consider whether new ‘People’ standards are required.

Inspectorate

We will be considering the findings of the reports in detail before reaching any firm

conclusions, but we are very concerned that HMICFRS found that 11 of 14 services

require improvements in the way that they treat their people.

There appears to be a high level of ambition to improve culture and values, but more

needs to be done to cascade this ambition throughout the organisation. Like HMICFRS,

we welcome the work of the NFCC in driving change forward.

The government’s expectation is that, where services have performed less well that all

services will take action, with the help of the NFCC and the LGA, and to learn from one

another particularly from those who have been graded good.

The fire inspectorate together with the independent Fire Standards Board will provide the

necessary challenge in driving the workforce reform agenda forward.

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The latest diversity statistics and the HMICFRS

reports show that there is more work to do, and

we stand ready to help.

[email protected]

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