welcome to the hdi central florida chapter!...april 12 th–15 : hdi 2016 conference and expo april...
TRANSCRIPT
Welcome to the
HDI Central Florida Chapter!
Thank You To Our Sponsors!
Upcoming Events!
March 10: “Leading and Lagging Indicators: Improving Workflow
through Analytics” by Alex Steinwachs--ServiceNow
April 12th–15th: HDI 2016 Conference and Expo
April 12th/13th: Planning an HDI SE Region Social at the HDI 2016
Conference and Expo
April 19/20/21: Planning a multiple speaker event--Cherwell Software
May 12: Presentation TBD--TOPdesk
June 9: Presentation TBD--LANDESK
• FUSION 16 Call for Speakers– Do you have a presentation that will engage and enlighten 1,600 service
management pros?
– Then submit a proposal to speak at FUSION 16 by March 7, 2016.
– Learn more at www.ServiceManagementFUSION.com
• Go for the Gold Sweepstakes– Have to challenged yourself to enter the Go for the Gold Sweepstakes?
– A new prize valued at up to $500 every week!
– Enter at HDIConference.com/Sweepstakes
• HDI Support Center Self-Assessment tool – Establish a current-state baseline to measure the impact of future changes
– Identify critical shortcomings in resources and processes
– Assess your support center offline where the data is secure to your environment
– New pricing of $195
– Students of HDI-SCM, HDI-DSM, and HDI-SCD get free access
What’s Hot At HDI
Not a Member? Join Today!
Become an HDI Member for just $295 (discounts are available)
Enjoy benefits like:
• Research: HDI Practices and Salary Reports, Focus Papers!
• HDI Standards, Tools, and Templates!
• HDIConnect: A private online community is designed for peer learning, collaboration, and knowledge sharing!
• Discounts on HDI Conferences, Events, and Training!
• Nominate others and be nominated for HDI awards!
• And much more!
See your Local Chapter Officersor call 800.248.5667
Learn more at www.ThinkHDI.com/Join
Special HDI Opportunities!
Register for HDI Conferences with the special code for HDI Central Florida: TBCF
Enroll in Public Classes and Pre-Conference Workshops with the special code for HDI Central Florida: TBCF
• Search the HDI Training Calendar
• Questions?: Please see your Local Chapter Officersor call 800.248.5667
Would you like a local HDI Training Event?
Intermission
Featured Speaker:
“Knowledge Management Best
Practices within Service Management”
by Rick Joslin
Prize Drawings!
Thank You!